Knowledge Networking Tracking the Health of the Network.
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Transcript of Knowledge Networking Tracking the Health of the Network.
Knowledge Networking
Tracking the Health of the Network
ENRAP Knowledge Network Study 2
Topics to Cover
Networking• Benefits of networks• How we analyze networks• Who uses network analysis?
The IFAD network in APR What we have learned Looking at the maps
ENRAP Knowledge Network Study 3
Networking is what you do all the time
Meet and connect with people Draw on your connections to help in your
work
ENRAP Knowledge Network Study 4
Why is Networking Important?
Bring skills and knowledge to bear on problems in your countries• Find others who have already solved similar
problem• Make your own work more effective
Share what you have learned with others• Make their work more effective
ENRAP Knowledge Network Study 5
The virtuous cycle
You apply what you know and
learn from doing
You find out who else can
use this knowledge
You share with that person
That person learns more
That person shares back
with you
ENRAP Knowledge Network Study
Definitions
Social network analysis (SNA): An analysis of relationships / flows / influence between people, groups, or organizations
Organizational network analysis (ONA): A targeted approach to improving collaboration and network connectivity where they yield greatest benefits for an organization or network. (SNA applied to an organisation)
ENRAP Knowledge Network Study 7
Who is Network Analysis used?
Some examples
To track disease spread For organisational development For managing networks …many others
ENRAP Knowledge Network Study 8
Disease Spread
Disease spread: smoking and quitting in groups
ENRAP Knowledge Network Study 9
Organisational Development
Improving collaboration• Finding gaps• Making connections
Finding key people
ENRAP Knowledge Network Study 10
Managing Networks
Managing networks effectively
Improve performance
ENRAP Knowledge Network Study 11
NGOs
A network of international donors supporting various NGOs within a particular country
A network of community organisations (formal and informal, modern and traditional) linked by overlapping membership, or by authority relationships.
A network of enterprises, lined by their commercial relationships, forming supply chains and networks within a specific industry.
A network of donors and NGOs linked by common policy concerns, such as specific objectives within a national poverty reduction strategy
A network of events, such as workshops, linked by overlapping sets of participants
Source: Rick Davies, http://mande.co.uk/special-issues/network-models/
Tracking the IFAD Network in Asia Pacific
What we learned from the mapping exercises
ENRAP Knowledge Network Study
Where we started
Rome
Pakistan
Maldives
Cambodia
Vietnam
Mongolia
ChinaAfghanistan
IndiaBangladesh
Indonesia
Philippines
Sri Lanka
Fiji
Kiribati
Lao PDR
NepalBhutan
Rome
ENRAP Knowledge Network Study 14
A bit of History…..
Pre-2007 Tracking through m&e surveys; website
usage; email exchange
2007 plan for network exercise
2008 First regional network mapping
2009 Bangladesh Country Mapping
2010 Second Regional Mapping
ENRAP Knowledge Network Study
Pakistan
Maldives
Where we have come
Cambodia
Vietnam
Mongolia
ChinaAfghanistan
India
Indonesia
Philippines
Sri Lanka
Fiji
Kiribati
Lao PDR
RomeRome
Bangladesh
NepalBhutan
ENRAP Knowledge Network Study 16
Network Mapping I
Objectives: Baseline the current state of
connectedness Understand the extent to which the
programme directors were working within and across geographic and cultural boundaries
Understand how people communicate and attitudes toward networking
ENRAP Knowledge Network Study 17
Network Mapping II
Objectives: Look at how the connectedness and
attitudes evolved over time Determine the nature of the interactions
that individual have with each other Provide insights for transition of
knowledge networking programme to IFAD
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Specific questions
Are people sharing easily within and across country boundaries?
Do people know who might need to know what they are learning?
Who are the people who will help sustain the network over time?
What are people interacting about?
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Participants: 2010 Sample*
Group Surveyed* Responded* Percentage
IFAD Country Teams 12 11 91%
CPMs 10 9 90%
CPOs 11 9 82%
IFAD HQ 5 5 80%
Project staff 52 37 70%
IDRC/ENRAP 4 3 75%
Network 8 5 63%
Totals 103 80 78%
Unlisted* 23
Total Responses 126
*2008 survey: 72 people surveyed; 49 responded (69%)
ENRAP Knowledge Network Study 20
Network Structure
I know this person and have at least some interaction with them.
ENRAP Knowledge Network Study 21
Network structure Afghanistan
Bangladesh
Bhutan
Cambodia
China
Fiji
IDRC
IFAD
India
Indonesia
Kiribati
Lao PDR
Maldives
Mongolia
Nepal
Pakistan
Philippines
Sri Lanka
Vietnam
Tonga
CPMs
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Network Structure
The network shows the core/periphery structure.
ENRAP Knowledge Network Study 23
Network Structure (no HQ)
I know this person and have at least some interaction with them.
ENRAP Knowledge Network Study
Same Participants in Both Surveys
24
2008 2010
“I interact with this person at least once every other week.”
Density = 7.9% Density = 8.8%
ENRAP Knowledge Network Study 25
Country Networks: Project Staff
ENRAP Knowledge Network Study
Country Maps
“I interact with this person at least once every other week.”
Bangladesh
26
Cambodia
ENRAP Knowledge Network Study
Country Maps
“I interact with this person at least once every other week.”
China India
27
ENRAP Knowledge Network Study
Country Maps
“I interact with this person at least once every other week.”
Nepal Pakistan
28
ENRAP Knowledge Network Study
Country Maps
“I interact with this person at least once every other week.”
Philippines
29
Sri Lanka
ENRAP Knowledge Network Study
Country Maps
“I interact with this person at least once every other week.”
Vietnam
30
ENRAP Knowledge Network Study 31
One Country: Bangladesh
I interact with this person at least once a month on operational topics.
ENRAP Knowledge Network Study 32
The nature of interactions
In 2010, we sought to understand how people interacted with respect to their areas of expertise
And, if the focus of interactions was:• Within their own area of expertise• On cross-cutting topics• On administrative topics• On areas outside of their own area of
expertise
ENRAP Knowledge Network Study 33
Interactions: Agricultural Expertise
I know this person and have had some interaction
I interact with this person at least every 2-3 months
ENRAP Knowledge Network Study 34
Thematic Groups
I know this person and have at least some interaction with them.
Knowledge Management Gender Issues
ENRAP Knowledge Network Study 35
Primary Focus of Conversation
In my own area of expertise
Cross-cutting topics
Administrative matters
Topics outside of my own area of expertise
Agriculture 45% 27% 9% 18%Project Management 21% 39% 27% 13%Rural finance 38% 50% 0% 13%Gender 29% 54% 7% 11%M&E 34% 50% 11% 5%Government liaison 18% 56% 12% 15%KM 19% 48% 24% 9%
Overall 31% 46% 24% 12%
ENRAP Knowledge Network Study 36
Attitudes Toward Sharing
I can easily find the information that I need to do my job without needing to contact or share
knowledge with colleagues in other IFAD country programmes.
I feel comfortable asking help from IFAD project teams in other countries when I need help.
Working across country boundaries has helped me to do my work more effectively.
I am encouraged to use the network to share knowledge.
1 2 3 4 5 6 7
ENRAP Knowledge Network Study 37
Attitudes Toward Sharing
I can easily find the information that I need to do my job without needing to contact or share
knowledge with colleagues in other IFAD country programmes.
I feel comfortable asking help from IFAD project teams in other countries when I need help.
Working across country boundaries has helped me to do my work more effectively.
I am encouraged to use the network to share knowledge.
1 2 3 4 5 6 7
ENRAP Knowledge Network Study 38
Barriers to Sharing
Often is a problem
Keeps me from any
communication with others
Not a problem in general
No way to find out who has the experience I seek
42.9% 9.2% 48.0%
It takes too much time 38.4% 5.1% 56.6%No easy way to communicate or interact
21.6% 10.3% 68.0%
No language in common 20.2% 5.1% 74.7%Time zone differences 23.2% 1.0% 75.8%No access to resources (telephone, computer, etc.)
10.3% 3.1% 86.6%
We are doing well here.
ENRAP Knowledge Network Study 39
What Can We Improve?
Often is a problem
Keeps me from any
communication with others
Not a problem in general
No way to find out who has the experience I seek
42.9% 9.2% 48.0%
It takes too much time 38.4% 5.1% 56.6%No easy way to communicate or interact
21.6% 10.3% 68.0%
No language in common 20.2% 5.1% 74.7%Time zone differences 23.2% 1.0% 75.8%No access to resources (telephone, computer, etc.)
10.3% 3.1% 86.6%
Still need: how to find the right person?
ENRAP Knowledge Network Study 40
Learning from network mapping
CPMs are at the centre of the national networks and recognise the value of networking for information exchange
Strong common interest help establish networking groups
Facilitation and mechanisms to share lead to dynamic networks
Network has been growing and members see it as an important resource
ENRAP Knowledge Network Study 41
Learning from network mapping
Emails and mobile phones are most popular means of communication
Great need to learn from others’ experiences to improve performance
Key connectors in the network help knowledge move faster and in variety of directions
Interaction between people are needs based
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Who would you like to know?
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Your Network
A mapping exercise for you to visualise map out your relationships
Then share your network maps with others (discussion)
Fedback-what did you find interesting?
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Thank You