April 19, 2023

Knowledge Development Knowledge Development & Information Exchange& Information Exchange

REFLECTIONSREFLECTIONS

Henk VeerdigHenk Veerdig

SNV-NepalSNV-Nepal

Local levelLocal level

• Verbal versus written informationVerbal versus written information• Paper informationPaper information• Access to internal and external informationAccess to internal and external information• Frequent data collection by ‘outsiders’Frequent data collection by ‘outsiders’• Feed back, evidence of results and action Feed back, evidence of results and action • Quality and reliability of information providedQuality and reliability of information provided

Sub-national levelSub-national level

• Frequently engaged in data collectionFrequently engaged in data collection• Staff perceptions Staff perceptions • Motivation and skillsMotivation and skills• Human nature and civil service systemHuman nature and civil service system• Reliability and functionality of computer based Reliability and functionality of computer based

systemssystems

National levelNational level• Overload of informationOverload of information• Time constraintsTime constraints• Multiple channels and systemsMultiple channels and systems• Conflicting informationConflicting information• Institutional memoryInstitutional memory• Management of informationManagement of information

General IssuesGeneral Issues

• Sources, channels and systems of information Sources, channels and systems of information • Availability and accessibilityAvailability and accessibility• Informed decisions versus practiceInformed decisions versus practice• Organisation of information and documentsOrganisation of information and documents• Institutional memoryInstitutional memory• Transparency and accountabilityTransparency and accountability