Knowledge Creation Process Ppt @ Bec Doms Bagalkot Mba
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Transcript of Knowledge Creation Process Ppt @ Bec Doms Bagalkot Mba
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14-MAY-2011
Presentation on
Essentials of KM
Presented by:- BABASAB PATIL
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Knowledge Creation Process
Knowledge is everywhere and the so called information
overload is already a reality from which there is no
escape. Part of the problem with knowledge is, we dont
know which end to bite.
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Knowledge Sharing
The time tested and effective way to transfer knowledge is
for people to find others who have the knowledge, and talk
to them. While this can be left to informal means in
organization up to certain threshold size.
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Knowledge capturing and storage
Ensuring the quality, utility and currency of information,
knowledge sharing mechanisms that capture and
summarize knowledge, in effect, seek to make that
knowledge the property of the organization. Pull and push
two usage mechanisms are possible.
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Cont..
Pull mechanisms rely on the people accessing information
stored in the various repositories on a need basis. Owing
largely to the overhead associated with both contributingand locating useful information. Push mechanisms, on
the other hand, deliver unsolicited information to potential
users, these can easily create a shortage- most key
managers and technically inundated with information, an d
may unable to handle still more quantities of it.
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The Basic Functions of KM
The four basic functions of knowledge management are
Externalization
Internalization
Intermediation
Cognition
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Externalization
Externalization is capturing knowledge in an external and
organizing it according to a classification framework. Atthe low end are technologies that simply provide a means
to capture knowledge and store it online, for example,
imaging systems and databases. Workflow technologiesprovides a slightly higher level of functionality.
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Internalization
Whereas Externalization seeks to discover the existence of
similar bodies of knowledge, internalization tries to
discover bodies of knowledge relevant to a particular users
need, with internalization, you extract to the knowledge
from the external repository and filter it to identify what is
relevant to the knowledge seeker.
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Intermediation
whereas internalization focuses on the transfer of explicit
knowledge, intermediation brokers tacit knowledge, it
matches a knowledge seeker with the best sources of
knowledge. By tracking the experience and interests of
individuals, intermediation can link people who need to
explore certain subjects with people who appear to
anchorage knowledge in that area.
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Cognition
Cognition is the application of knowledge thats been
exchanged through the preceding three functions and is the
ultimate goal of knowledge management.
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Knowledge management tools
Relational database
Text document search
Groupware
Data warehouse
Expert database
Group memory
Content management
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Technology components of KM
KM systems must universally meet the following
requirements.
Easy- to-use interfaces, solid reliability, accessibility
throughout the target segment and utilities to mine relevant
information
The target segment employees, customers, investors,
prospects, public at large must be carefully taken into
account during requirement analysis and design/evaluation
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Cont..
Adequate security and confidentially of database must be
maintained as often, customers are concerned about
confidentially of their data
All systems must be driven off a well conceptualized
architecture to ensure homogeneity, ease of adoption and
ease of use and maintenance.
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Thank you..