Knowledge based institutional capacity building in the Hungarian Higher Education
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Transcript of Knowledge based institutional capacity building in the Hungarian Higher Education
Knowledge based institutional capacity building in the Hungarian
Higher Education
Szabó Zoltán – Gábor AndrásCorvinus University of Budapest
University Governance
Performance management
Organisational innovation
(outsourcing, shared services, etc.)
ERP
Resource vs. taskfinancing
Product portfolio management
Innovative technologies
(e-learning, etc.)
SHRM
Academia and economy
2011.12.12. 2Corvinno Technology Transfer Center
Key Aspects of University Modernization –Strategy and Governance
• Optimalized educational portfolio - competencies, demand and profitability• Differentiating research strategy – external demand vs. educational needs• Strategic Human Resource Management, competency and career development• Cooperation - academic institiutions, corporations, government
organizations, international partners• Alumni relationships (PR, long-life learning, networking, fund raising).• Finance as a key strategic function (pricing of programmes, financial resources,
proposals, fund raising). • Strategy implementation, monitoring and evaluation.• Performance measurement and controlling: assignment of responsibilities,
professional and financial goals, personal performance management system)• Quality control.
2011.12.12. 3Corvinno Technology Transfer Center
Key Aspects of University Modernization – Education and Research
• Programme Directors have financial and academic responsibility for the whole life cycle of education programmes
• Organizational units according to economy-of-scale and disciplines, with minimal redundancies
• Status and roles of Research centers: status and role • Cooperations and resource usage via SLA and transfer price. • Agreed budget on unit level based on forecasted revenue and contracted
educational tasks• Integrated educational administration• New technologies(e-learning, m-learning). • Active management of research activities.
2011.12.12. 4Corvinno Technology Transfer Center
Key Aspects of University Modernization –Supporting processes
• Definition of mandatory activities• Definition of service cataloges and service levels• Shared service and outsourcing options• Contract management office• Monitoring of internal services• ERP system• Automated procurement process (workflow systems, marketplaces)• Deregulation• Proactive facility management
2011.12.12. 5Corvinno Technology Transfer Center
Process models
Informatikairendszer
Outputadat,
dokumentum
Inputadat,
dokumentum
Esemény
Kapcsolódófolyamat
Tevékenység
Szervezetielem
Esemény Esemény
Actor, performer
Supporting IT systems
Input data, documents
Logic of process execution
Previous , following or next processes
2011.12.12. 6Corvinno Technology Transfer Center
Role
Competency
Responsibility
2011.12.12. 7Corvinno Technology Transfer Center
Strategic Planning
DebrecenSzolnokSzombathelyEgerMiskolcVeszprém
Corvinus
Debrecen
Pécs
Szeged
Unified Process Model
Core Processes
Supporting Processes
HEFOP 3.3.1
HEFOP 3.3.1
Educatio Kht
Financial management
Academic administration
R&D
FacilityManagement
DevelopmentTeam-based work
Supporting consultants
Development
Adattárház
2011.12.12. 8Corvinno Technology Transfer Center
Competence Center
Process Groups
Strategy
Student Administration
R&D
HRM Logisticsprocurement
Financial Management Controlling
Strategic HRM
MarketingManagement
Facility Management
StudentMentoring
IT
HEI Reference Process Model
http://informatika.uni-corvinus.hu/hefop
2011.12.12. 10Corvinno Technology Transfer Center
Fina
ncia
l man
agem
ent
Proc
urem
ent,
logi
stics
ITHRM
Cont
rollin
g
SHRM
Stra
tegy
R&D
Stud
ent m
ento
ring
Stud
ent a
dmin
istra
tion
Facil
ity m
anag
emen
t
Executive information system
Regulation
IT requirement specification
Workflow management
Organisational development
Process groups
Mar
ketin
g m
anag
emen
t
2011.12.12. 11Corvinno Technology Transfer Center
Fin
anci
al m
anag
emen
t
Pro
cure
men
t -
Logi
stic
s
IT s
ervi
ces
Hum
an R
esou
rce
Man
.
Con
trol
ling
Str
ateg
ic
HR
M
Str
ateg
y (m
arke
ting,
co
mm
unic
atio
n)
Res
earc
h a
nd D
evel
opm
ent
Stu
dent
Rel
atio
nshi
ps
Edu
catio
nal a
ctiv
ities
Fac
ilitie
s M
anag
emen
t
Management Information Systems
Regulation (Organization and procedures)
Specification of IT systems (ERP)
Workflow management
Organizational Development
BPM related goals
2011.12.12. 12Corvinno Technology Transfer Center
Underpinning IT Systems
• MIS– Financial Men. System– Educational
administration– R&D monitoring– Facilities Management
• Information Services– Workflow management– Internal communication
• IT service management• IT governance
2011.12.12. 13Corvinno Technology Transfer Center
Executive information system
Regulation
IT requirement specification
Workflow management
Organisational development
BSc, MSc programs
R&D projects
Organisational units
Mar
ketin
g m
anag
emen
t
Proc
urem
ent,
logi
stics
ITHum
an R
elat
ions
Man
agem
ent
Cont
rollin
g
Sstra
tegi
c HR
M
Stra
tegy
R&D
Stud
ent m
ento
ring
Stud
ent a
dmin
istra
tion
Facil
ity m
anag
emen
t
Fina
ncia
l man
agem
ent
. .
2011.12.12. 14Corvinno Technology Transfer Center
Executive information system
Regulation
IT requirement specification
Workflow management
Organisational development
Mar
ketin
g m
anag
emen
t
Proc
urem
ent,
logi
stics
ITHum
an R
elat
ions
Man
agem
ent
Cont
rollin
g
Sstra
tegi
c HR
M
Stra
tegy
R&D
Stud
ent m
ento
ring
Stud
ent a
dmin
istra
tion
Facil
ity m
anag
emen
t
Fina
ncia
l man
agem
ent
Workflow management
Faculty
Department Institution Research group
All administrational activities are handled by IT
services, based on authentication, e-signature,
with minimal paperwork
2011.12.12. 15Corvinno Technology Transfer Center
Organizational Innovation
• Programme Directory• Matrix-organization• All service groups and
activities are separated• Operation and control are
based on quality criteria , Service Level Agreements
2011.12.12. 16Corvinno Technology Transfer Center
Interdependecies
17
Institutional BPR Ministry of Education Datawarehouse and EIS
ReferenceProccesmodell
HEI processmodell
White Paper Reports
OLAP
BalancedScorecard
HEI Productivesystems
(SAP, EGR, ETR, Neptun, etc.)
HEI EIS and other strategic
applications
Innovations
Referencemodell
Adapted and localisedmodells
2011.12.12. Corvinno Technology Transfer Center
Portal
2011.12.12. 18Corvinno Technology Transfer Center
Strategic KPI System
2011.12.12. 19Corvinno Technology Transfer Center
Periodic Management Reports
2011.12.12. 20Corvinno Technology Transfer Center
Ad-hoc Queries and Analysis
2011.12.12. 21Corvinno Technology Transfer Center
Corvinno Technology Transfer Center
About Corvinno
2023.04.18. 22
• Established in 2006 – Hungary-based spin-off company born in the Department of Information Systems at the Corvinus University of Budapest
• Not for profit public legal entity• Flexilab - Innovative Learning Solutions LivingLab (ENoLL)• Core competencies
– R&D• mobile learning, • ontology based systems,• e-government solutions, • content management, • process modelling
– Management Consulting • IT Service management• Process management
– Executive Training• CISA
R&D
2023.04.18. www.corvinno.hu 23
ALERT – ‘Active support and reaL-time coordination based on Event pRocessing in open source software developmenT’
VIDI – ‘VIsualising the impact of the legislation by analysing public DIscussions using statistical means’
eBEST – ‘Empowering Business Ecosystems of Small Service Enterprises to Face the Economic Crisis’
MASTER - 'Multichannel Adaptive System Training for micro, small and medium Enterprises '
OntoHR - 'Ontology based competency matching'
CONTSENS - 'Using wireless technologies for context sensitive education and training'
SAKE - 'Semantic enabled Agile Knowledge-based E-government'
R&D
2023.04.18. www.corvinno.hu 24
ELVIN - 'European Languages Virtual Network' ’
IMPACT - 'The impact of new technologies on distance learning
students' ’
'The role of mobile learning in European education'
mPSS - 'mobile Performance Support System for Vocational Education and Training'
eFESTO - ’e-Learning Environment for Disable Learners’
TOUAREG - 'TOUrism PlAtform for euRopean Educational
Games' Ontology based e-learning system and adaptive testing
Consulting
2023.04.18. www.corvinno.hu 25
IT service management (Finance)
Telecommunication convergence and the information society (Telecom)
Software testing, software quality management (Finance)
Process management and Information Systems Specification (Real estate)
Strategic indicator structure (Public Administration)
Busienss process management (Real estate)
LG Air Condition Academy Knowledge Portal (Service)
Consulting
2023.04.18. www.corvinno.hu 26
Digital home (Telecommunication)
Process improvement with SPICE (Manufacturing)
Business Process Reengineering (Finance)
Software asset management (Public administration)
IT service management (Finance)
Quality Management
2011.12.12. 27Corvinno Technology Transfer Center
World
of laborHEI systems
Ministry of Education
Academia
Stakeholders
2011.12.12. 28Corvinno Technology Transfer Center
29
Vocational training(postsecondary)
Secondarylevel
Vocational training
Vocational training
BA/BSc
MA/ Mc
Doctoral/Postgraduate level
World
of labor
LLP scene
2011.12.12. Corvinno Technology Transfer Center
Competencies
BA/BSc/...MA/MSc/...
Input Output…competencies...
Knowledge
Skill
Attitude
2011.12.12. 30Corvinno Technology Transfer Center
Vocational /postsecondary
Secondarylevel
Vocational training
Vocational training
Bachelor level
Master level
Postgraduate /post tertiary
World of labor
BA/BSc/...MA/MSc/...
Input Output…competencies...
KnowledgeSkillAttitude
• Courses• Credits• Preconditions• Etc.
Curriculum
2011.12.12. 31Corvinno Technology Transfer Center
Vocational /postsecondary
Secondarylevel
Vocational training
Vocational training
Bachelor level
Master level
Postgraduate /post tertiary
World of labor
BA/BSc/...MA/MSc/...
Input Output…competencies...
KnowledgeSkillAttitude
• Courses• Credits• Preconditions• Etc.
Curriculum
Credit monitoring
2011.12.12. 32Corvinno Technology Transfer Center
Vocational /postsecondary
Secondarylevel
Vocational training
Vocational training
Bachelor level
Master level
Postgraduate /post tertiary
World of labor
BA/BSc/...MA/MSc/...
Input Output…competencies...
KnowledgeSkillAttitude
• Competencies• Salary• Experiences• Time
Job roles
2011.12.12. 33Corvinno Technology Transfer Center
Vocational /postsecondary
Secondarylevel
Vocational training
Vocational training
Bachelor level
Master level
Postgraduate /post tertiary
World of labor
BA/BSc/...MA/MSc/...
Input Output…competencies...
KnowledgeSkillAttitude
• Competencies• Salary• Experiences• Time
Job roles
Career monitoring
2011.12.12. 34Corvinno Technology Transfer Center
Complexity
Survey Survey
2011.12.12. 35Corvinno Technology Transfer Center
Higher Education Information System
Career Management System
Higher Education Executive Information System
Quality Management System
Validation Service System
Higher Education Executive Information System
Bologna Portal
Interoperabiliy between Higher Education Information Systems and Executive Information System
Quality Management
Career Management
Decision Support
Validation Service
IT systems to be developed
2011.12.12. 36Corvinno Technology Transfer Center
Higher Education Information System
Career Management System
Higher Education Executive Information System
Quality Management System
Validation Service System
Higher Education Executive Information System
Bologna Portal
Interoperabiliy between Higher Education Information Systems and Executive Information System
Quality Management
Career Management
Decision Support
Validation Service
Organisation
Reference Process Modell (ARIS)
(NDP HRD 3.3.1)
Competence Center
Bologna Portal
2011.12.12. 37Corvinno Technology Transfer Center
Higher Education Information System
Career Management System
Higher Education Executive Information System
Quality Management System
Validation Service System
Higher Education Executive Information System
Bologna Portal
Interoperabiliy between Higher Education Information Systems and Executive Information System
Quality Management
Career Management
Decision Support
Validation Service
Funding
Reference Process Modell (ARIS)
(NDP HRD 3.3.1)
Competence Center
Bologna Portal
National Develop-ment Plan, Social Renewal Operative Program
SAKE - Semantic-enabled Agile Knowledge-based e-Government, FP6 IST STREP Contract no.: 027128
Transition Facility - Higher Education Institutional Capacity Building in connection with the Bologna Requirements, Project No. 2006/018-176.03.01
2011.12.12. 38Corvinno Technology Transfer Center