Knowledge Absorption Knowledge Absorption for Rural Blue Collarsfor Rural Blue Collars

ATKM 952 801ATKM 952 801

24 Feb 0824 Feb 08

Mr.Poj Paniangvait Mr.Poj Paniangvait

502152009502152009

Ph.D. KM CAMT CMU Ph.D. KM CAMT CMU

2200722007

DefinitionsDefinitionsNew Economy

Knowledge

Knowledge Management (KM)

Knowledge Worker

Learning Organization

KM TheoriesDouble-Loop Learning

System Thinking (Fifth Discipline)

Knowledge Creation

Intellectual Capital

Learning in Action

Business Background

A Food Manufacturer since 1972

Main business focus on instant noodle, biscuit, cookie, wafer

Location HQ @BKK, Plant @ SRA, RYG, LPN

Food World Class Standard ISO 9001:2001, ISO 14001, ISO 17025, ISO 27000, GMP/HACCP, BRC

All over 2,000 staffs

Problem Specification

High Turnover Rate of Blue Collar Workers

Blue Collar Background

Knowledge of Corporate

Knowledge Pipeline

Problem and KMBusiness face is high rate of turnover of rural blue collar workers.

Learning in Action

Idea and Strategy

Tacit Knowledge

code name : I0111

Problems, Ideas and Strategies

Knowledge Absorption

Business Knowledge

Has-problem

Blue CollarH

as-p

robl

em

-Personal Background- Education- Mind SetHas-I

dea

OD

Has-S

trate

gt

Knowledge Pipeline

Has-problem

- World Class Standard

- Innovation Equipment/Machine

Has-Idea

LO

Has

-Str

ateg

t

- Traditional Training

Has-Idea

e-Learning

Has-Strategt

Simplify Knowledge

Has-S

trategt

ConclusionKnowledge, unlike information, is about commitment and believes.

ReferencesArgyris, Schon, “ On Organizational Learning”, 1978.

Argyris, C. and Schon, D. (1978). Organizational Learning: A theory of action perspective, Addison-Wesley, Reading MA, 1978.

David A. Garvin, “Learning in Action: A Guide to Putting the Learning Organization to Work”, 2000.

Margaret Wheatley, “Can Knowledge Management Succeed Where Other Efforts Have Failed?”; 2000, page 8

Nonaka, I. and Takeuchi, H. (1995), The Knowledge Creating Company, Oxford University Press, New York, 1995.

Pamela Matthews., (1999) “Workplace learning: developing an holistic model” The Learning Organization Volume 6 · Number 1 · 1999 © MCB University Press: 18–29.

R Suresh, “KM Overview”, 2002.

Senge, P. M. (1992), The Fifth Discipline, Random House, Sydney.

Thank You