Diana W Knight

E-PORTFOLIO: http://goo.gl/YRduP

51 / 301 Flemington Road Franklin ACT 2913 Mobile: +61 4 0004 8846 E-mail: diana.knight0223@gmail.com

Overview

ADR practitioner and trainer, legal educator and legal practitioner with: demonstrated project

management experience; ADR experience in health service and discrimination conflict, family and

parenting conflict, retail tenancy disputes, arts disputes, and conflict diagnosis and risk assessment; legal

experience in contract drafting and interpretation, and providing legal and self-help advocacy to local

community; demonstrated key strengths in interpersonal communication and facilitation, written and

oral communication, analytical and collaborative thinking skills.

ADR Experience and Development

Human Rights Commission, Australian Capital Territory, ACT Australia Mar 2015 - Present Senior Conciliator & Review Officer

Conflict diagnosis and ADR intervention design for complaints and conflict about the public and private health sectors, and discrimination

Coordinate with Health Services Commissioner for Commission-initiated investigation and community engagement

Australian Mediation Association, Queensland Nov 2014 - Present Online mediator training and coaching

Contracted coach and trainer for online mediator accreditation training under National Mediator Accreditation System (NMAS) and for Family Dispute Resolution Practitioner training

Arts Law Centre of Australia, Sydney, New South Wales Aug 2014 – Aug 2015 Mediator panel member, providing service to artists and arts organisations Bond University School of Law, Gold Coast, Queensland Jan 2015 – Apr 2015 Lecturer and coordinator of Master of Laws subject, Dispute Resolution: Theories and Principles

Designed and coordinated Master of Laws subject in blended learning environment, which combines both online and face-to-face learning approaches

Facilitated face-to-face skills-focused workshop and seminars

Bond University Dispute Resolution Centre, Gold Coast, Queensland Jul 2014 –Feb 2015 Continuous professional development through mediator coaching and roleplaying Family Relationships Centre, Ipswich, Queensland Mar 2014 – June 2014 Family Dispute Resolution Practitioner, including intake and assessment Queensland Civil and Administrative Tribunal Appointed as a mediator member on QCAT’s panel for retail tenancy disputes Nov 2013 – Feb 2015

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Tertiary Educator / Project Management Experience

Bond University School of Law, Gold Coast, Queensland Mar 2012 – May 2015 Senior Teaching Fellow; Project Officer Principles of Contractual Liability, Principles of Tortious Liability, Dispute Resolution: Theories and Principles, Intellectual Property Law

Facilitated undergraduate and postgraduate learning based on propositional reasoning Drafted assessment policy and quality review processes for executive consideration Drafted Legal Skills Program Manual for good practice guide on teaching and learning practical

legal skills

Office of Learning and Teaching, Bond University Project Officer Feb 2012 – Aug 2014

Contributed to coordination and collaboration of educational research grant proposals resulting in awards of two government-funded grants valued at $239,400 and $49,000

Co-authored peer-reviewed scholarly articles and internal institutional resources Designed and facilitated workshops for Bond academics and Higher Degree Research students

Legal Experience

Gold Coast Community Legal Centre, Gold Coast, Queensland Oct 2014 – Feb 2015 Volunteer Lawyer and Committee Member

Weekly advice sessions relating to family law, small business law, and general advice Coordinated formalisation of the Centre’s charity registration and tax exemption status

Pod Legal, Gold Coast, Queensland (now in Melbourne, Victoria) Intellectual property and e-commerce law firm Lawyer May 2011 – Feb 2012

Provided legal advice and legal documentation to meet clients’ commercial needs; Managed client engagement and maintained client relationships; and Drafted legal commentary, articles and e-booklets for publication on the Pod Legal website.

Fross Zelnick Lehrman & Zissu, P.C., New York, New York Tier 1 intellectual property law firm Legal Assistant, US Prosecution Jan 2007 – Dec 2008

Qualifications and Professional Memberships

Registration Working With Vulnerable People – Reg. No. 0000074337 Expires 11 June 2018 Family Dispute Resolution Practitioner – Reg. No. R1004824 February 2014 Certificate NMAS Accredited Mediator 1 August 2013 Admission Solicitor, Supreme Court of Queensland 12 March 2012

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PG Diploma Bond University, School of Law, Queensland, Australia Jan 2012 (Legal Practice) Juris Doctor Bond University, School of Law, Queensland, Australia May 2011 Second Class Honours

Bachelor of Binghamton University, Binghamton, New York Dec 2006 Arts Cum Laude

Professional Memberships

Australian Mediation Association Resolution Institute

Publications

Complainant Information

Conciliation: A Guide for Health Consumers and Health Providers in Health Services Complaints

Services for Older People: Your Right to Complain

Research

Knight, D. & Quek Anderson, D. (in progress). Managing Cross-Cultural Mediation: Developing Tools from Across the Water.

Kinash, S., Knight, D., & Mclean, M. (2015). Does digital scholarship through online lectures affect student learning? Educational Technology & Society

Kinash, S. & Knight, D. (in progress). Doing education technology research: From proposal to publication. In M.G. Moore (Series Ed.), Sterling, VA: Stylus.

Kinash, S., Mathew, T., & Knight, D. (submitted for peer review). What good questions are being asked in learning and teaching research. British Educational Research Journal.

Kinash, S., & Knight, D. (2014). Disability in a digital world: Online pedagogy for enabling learning. In F. Patel (Ed.), Online learning: An educational development perspective (pp. 149-160). New York: Nova.

Kinash, S., & Knight, D. (2013). Assessment at Bond. Gold Coast, QLD Australia: Office of Learning and Teaching, Bond University.

Wood, K., Knight, D. & Kinash, S. (Eds.) (2011). Scholarship of teaching & learning at Bond: Fostering early career research. QLD, Australia: Office of Quality, Teaching, and Learning, Bond University.

Kinash, S. & Knight, D. (2011). ‘Tutoring at Bond’. Office of Quality, Teaching, & Learning. Bond University. Kinash, S., Knight, D. & Hives, L. (2011) ‘Student perspective on electronic evaluation of teaching’, Studies

in Learning, Evaluation, Innovation and Development. Volume 8, Issue 1. Knight, D. & Kinash, S. (2011). ‘Learning at Bond’. Office of Quality, Teaching & Learning. Bond University.

Kinash, S. & Knight, D. (2011). ‘Walking the Technology Talk’. Education Technology Solutions, Iss 40.

Presentations (Face-to-face and online)

Knight, D. (2015). Culture, Conflict, Communication: Being a Culturally Competent Mediator. Webinar presentation, Australian Mediation Association (21 April), Australia.

Knight, D. (2015). The Architect and the Law. Invited guest lecturer, Architecture Professional Practicum, Abedian School of Architecture, Bond University (26 January). Queensland, Australia.

Knight, D. (2014). Confronting the dangers of cultural imperialism and cultural relativism in mediation. ADR Ethics Symposium (31 Oct – 1 Nov), Bond University, Queensland, Australia.

Knight, D. (2014). Culture, Conflict, Communication. Invited guest lecturer, LAW2206 Legal Conflict, University of Southern Queensland (8 August), Queensland, Australia.

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Knight, D. Naidu, V., & Kinash, S. (2012, Nov). Achieving high student evaluation of teaching response rates through a culture of academic-student collaboration. Paper presented at Australasian Higher Education Evaluation Forum 2013, Rockhampton, Queensland, Australia.

Knight, D., Naidu, V., & Kinash, S. (2012). Achieving high student evaluation of teaching response rates through a culture of academic-student collaboration. Presented at Blackboard Teaching & Learning Conference Australasia 2012 (27-29 August), Gold Coast, Queensland, Australia.

Kinash, S., Hives, L,. & Knight, D. (2010). ‘eTEVAL pilot project: Migrating teacher evaluations to the online environment’. Paper presented at the 4th International multi-conference on society, cybernetics and informatics: IMSCI 2010, Orlando, Florida, United States.

Wood, K. & Knight D. (2010). ‘Dotting the ‘I’s and Crossing the ‘T’s’. Foundations of University Learning and Teaching methods presented at Foundations Colloquium 2010: Impacts and Challenges. University of Newcastle, New South Wales, Australia.

Government-funded Grants and Projects

Role: Project Officer, Researcher

Kinash, S., Crane, L., Mitchell, K., McLean, M., Dowling, D., Knight, C., Hougaz, L., & Judd, M. (2015).

Supporting graduate employability from generalist disciplines through employer and private institution

collaboration. Australian Office for Learning and Teaching Commissioned Project. $239,400

(http://www.graduateemployability.com)

Kinash, S., Naidu, V., Knight, C., Miller, J., Nair, S., Santhanam, E., … Tucker, B. (2015). Measuring and

improving student course engagement and learning success through online student evaluation systems.

Australian Office for learning and Teaching Seed Project. $49,000

Referees

Ms Belinda Barnard Human Rights and Discrimination Law Policy Adviser ACT Human Rights Commission Ph: 02 6207 3956 | belinda.barnard@act.gov.au

Ms Julie Whitmore Senior Conciliator & Review Officer ACT Human Rights Commission Ph: 02 6205 0247 | julie.whitmore@act.gov.au

Assistant Professor Linda Kochanski Dispute Resolution Centre Faculty of Law, Bond University Ph: 07 5595 2287 | lkochans@bond.edu.au

Associate Professor Shelley Kinash Director, Learning and Teaching Bond University Ph: 07 5595 1649 | skinash@bond.edu.au