Konica Minolta is the provider of choice to over 8,000 healthcare facilities across the nation—offering unsurpassed professional services to speed your workflow, enhance your security and manage your electronic health records more quickly and cost-effectively. For facilities of any size, Konica Minolta provides advanced hardware, workflow solutions, enterprise software and professional consulting services.

Konica Minolta provides a broad range of professional services, including:

• All Covered IT Services for cloud, mobility and infrastructure management

• HIPAA Consulting Services in partnership with ecfirst, home of the HIPAA Academy

• Enterprise Content Management (ECM) solutions powered by OnBase® by Hyland

IT Management, Security and Patient Record Management Solutions with Healthcare Expertise.

professional services

Hyland Software and OnBase are registered trademarks of Hyland Software, Inc., in the United States and other jurisdictions.

All Covered IT Services from Konica Minolta, Your Partner in Healthcare Performance. To complement our award-winning document systems and workflow solutions, Konica Minolta helps business

leaders in medium- and large-scale healthcare organizations meet the challenges of today’s fast-moving competitive

environment with a range of IT Services—help desk, application services, cloud services, managed IT and more. All Covered IT

Services from Konica Minolta can do it all, increasing your productivity without adding personnel to your payroll.

IT Management.

ExpertiseCombining Konica Minolta technology with the IT management expertise of our All Covered Services division is a win-win solution for healthcare professionals. Our proven experience in customized IT management programs brings you in-depth talent, on-demand services and comprehensive IT management resources to drive your productivity—and free your IT team to concentrate on serving your patients.

PerformanceWith years of experience, hundreds of trained engineers and branch locations across the U.S., Konica Minolta’s All Covered IT Services group has helped thousands of healthcare organizations take control of their IT environment without increasing their payroll. As a one-point source for managing change and measuring results, All Covered can provide a scalable, end-to-end solution customized for your needs.

IT Services OverviewServing the IT management needs of small-, medium- and large-scale organizations, from individual practices to healthcare systems, All Covered leads the field in outsourced IT services. We allow you to augment your internal IT with professional resources—with benefits that include:

• Cloud resources for data management and mobile access to data for physicians and service providers

• 24/7 Help Desk support and Network Operations Centers located in the U.S.

• Project Management for faster completion of upgrade projects and relocation of facilities

• Business Intelligence Services and customized application solutions to speed your workflow

• Enhanced security for compliance with demanding requirements of federal and state healthcare initiatives

Cloud Services All Covered can bring you all the benefits of cloud services—immediate data backup, storage and retrieval of key business documents, email archiving, proposals, invoices, compliance paperwork and more.

Application Services Rapid deployment of collaboration and workflow systems using Microsoft SharePoint and .NET applications and custom application development for new initiatives and business intelligence.

Project Services We can assist you in replacing or upgrading your hardware and software for maximum value, integrating new MFP devices into your existing network, even relocating your business infrastructure when you move your office or data center.

Help Desk You can have pro-active and preventative maintenance, 24x7x365 remote network monitoring, process management to correct issues before they become problems and U.S.-based help desk support via telephone or online. We can also provide back-up to your current Help Desk for vacations, holidays and weekends.

Diagnose the Health of Your Risk Management Program through HIPAA Consulting Services from Konica Minolta. HIPAA compliance is a growing priority for every healthcare professional—

because civil penalties for HIPAA violations are reaching into the millions. Those dollars can be better spent improving healthcare

procedures. That’s why maintaining a secure, compliant health data environment is so important. To help providers meet this

challenge, Konica Minolta provides consulting services that can drive an effective HIPAA compliance program, mitigate potentially

damaging breaches and ensure that patient confidentiality is protected.

HIPAA Consulting.

Risk AssessmentHIPAA Safeguard regulations and Meaningful Use require health organizations to conduct or review their security risk analysis, implementing security updates as necessary and identifying security deficiencies—a Risk Assessment process that includes:

• Data collection on document workflow

• Identification of potential risks and threats

• Assessment of current security measures

• Determination of the likelihood of security threats

• Analysis of the level of risk

• Final documentation of risk assessment

Technical Vulnerability AssessmentThe Office of Civil Rights (OCR) requires that healthcare providers identify vulnerabilities to the ePHI that is collected, stored, processed or transmitted. This technical vulnerability assessment addresses both HIPAA and HITECH mandates for establishing and prioritizing compliance efforts and identifying security gaps. A Technical Vulnerability Assessment supports several distinct components, including:

• External assessment

• Internal assessment

• Firewall assessment

• Wireless assessment

• Social engineering assessment

• Penetration testing

Educating Your StaffEffective training, education and communication are the key components of a successful compliance initiative —and for HIPAA training, Konica Minolta brings the experts to you. Through our partnership with ecfirst—the leading HIPAA training organization—Konica Minolta now offers a full review of your privacy and security protocols to ensure compliance with the demands of HIPAA privacy and security regulations. Our HIPAA training and certification programs also enable healthcare organizations to make compliance a pillar of their professional conduct. Our healthcare customers, whether Covered Entities or Business Associates, can now rely on Konica Minolta for the level of certification that suits their needs.

Enterprise Content Management for Fast, Cost-Efficient Healthcare Workflow. Konica Minolta’s healthcare document

management solutions are built on OnBase® by Hyland— an award-winning ECM

platform, endorsed by the American Hospital Association, consistently ranked in

the top tier by KLAS, and recognized as a “Leader” in Gartner’s Magic Quadrant

for ECM. For the secure storage, retrieval and management of healthcare

documents and content, OnBase is in use at more than 1,500 healthcare provider

organizations representing more than 2,500 facilities.

For complete information on Konica Minolta products and services, please visit:www.CountOnKonicaMinolta.com

ECM Solutions.

Streamlining ECM solutions from Konica Minolta can be scaled to meet specific healthcare needs —patient record management, secure electronic storage, clinical care, insurance documentation and automated workflows for accounting, finance and human resources.

Integration Because Konica Minolta ECM solutions integrate with your existing workflow and future software applications, such as EMR, EHR or ERP, they enable you to leverage your existing IT investments and reduce costs while maintaining the highest level of care—and meeting the ever-changing demands of healthcare security regulations.

Access Even with an EMR in place, unstructured documents— loose filings, letters, test results, etc.—can account for as much as 40% of your overall record. Information is gathered on paper, in faxes and with clinical images from different locations, facilities, machines and vendors. Integrating this unstructured information from disparate systems can give your physicians and clinicians fast, simple access to the information that enables them to focus on patient care. Our clinical and EMR solutions help streamline processes and connect your team to critical records and data. The result? Working more productively.

Clinical Advantages Konica Minolta’s ECM healthcare solutions offer all of these advantages for healthcare service providers and clinical departments:

• EMR Integration Gathering and storing all clinical content for easy access through the EMR and other line-of-business applications from providers like Microsoft, Oracle, SAP, Epic, Meditech, Lawson, Datatel, and many more.

• Health Information Management Establishing a complete patient record immediately available to authorized clinicians and staff.

• Deficiency Management Automatically assigning specific charts and creating worklists for analysts based on any criteria.

• Release of Information Helping departments fulfill ROI requests quickly and accurately from a single repository for all patient records.

• Image-Enabled Coding Allowing workers to code charts and encounters quickly and accurately.

• Computer-Assisted Coding Integration Preparing for the transition to ICD-10.

• Mobile Healthcare Integration From completing the record in registration to electronic forms for patients to sign, mobile capture enables you to have smooth integration and speeds up the patient registration process.

Administrative Benefits Accounting, legal services, contract management, compliance and human resources all play pivotal roles in the delivery of care. From patient registration to denial management, your revenue cycle is filled with opportunities for bottom-line improvement—and Konica Minolta ECM solutions provide the clean data and automated processes that get the job done. Consider all these advantages:

• Revenue Cycle Management Capturing, recording, storing, tracking and managing the data that helps run your business.

• Accelerated Cash Flow Automating processing that enables you to accept more claims, maximize reimbursements, speed cash flow and decrease days in accounts receivable.

• Denial Management Decreasing AR days and lowering cost to collect by improving cash posting accuracy and revealing opportunities for denial prevention.

• Paperless Patient Registration Improving satisfaction by making the registration process easier, more secure and less repetitive.

• Policies and Procedures: Creating and disseminating information with version controls and immediate electronic distribution.

• Recruiting and Credentialing Recruiting and managing employees with secure electronic record storage and automatic letter generation.

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KONICA MINOLTA BUSINESS SOLUTIONS U.S.A., INC.100 Williams Drive, Ramsey, New Jersey 07446

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