KM 01 Knowledge Metaphors

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KNOWLEDGE METAPHORS Prof.Dr.Dr. Dr.H.C. Constantin Bratianu UNESCO Department for Business Administration Faculty of Business Administration Bucharest University of Economic Studies

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Transcript of KM 01 Knowledge Metaphors

  • KNOWLEDGE

    METAPHORS

    Prof.Dr.Dr. Dr.H.C. Constantin BratianuUNESCO Department for Business Administration

    Faculty of Business Administration

    Bucharest University of Economic Studies

  • Philosophy in the flesh. The embodied mind and its

    challenge to Western thought

    (George Lakoff & Mark Johnson, 1999)

    The mind is inherently embodied.

    Thought is mostly unconscious.

    Abstract concepts are largely metaphorical.

    These are three major findings of cognitive science.

    More than two millenia of a priori philosophical

    speculation about these aspects of reason are over.

    Because of these discoveries, philosophy can never

    be the same again.

  • Philosophy in the flesh. The embodied mind and its

    challenge to Western thought

    (George Lakoff & Mark Johnson, 1999)

    Our most basic philosophical beliefs are tied inextricably to our view of reason.

    Reason has been taken for over two millenia as the defining characteristic of human being.

    Reason is not completed conscious.

    Reason is not purely literal, but largely metaphorical and imaginative.

    Reason is not dispassionate, but emotionally engaged.

  • METAPHORS

    For many people, a metaphor is a matter of language rather than thought and action.

    Research demonstrates the contrary, that metaphor is pervasive in everyday life.

    Our ordinary conceptual system, in terms of which we both think and act, is fundamentally metaphorical in

    nature.

    But our conceptual system is not something we are normally aware of.

    The essence of a metaphor is understanding and experiencing one kind of thing in terms of

    another

  • The fact that abstract thought is mostly

    metaphorical means that answers to

    philosophical questions have always

    been, and always will be, mostly

    metaphorical.

    In itself, that is neither good nor bad. It is

    simply a fact about the capacities of the

    human mind.

  • Metaphors

  • ARGUMENT IS WAR

    He attacked every weak point in my argument

    I demolished his argument

    I have never won an argument with him

    If you use that strategy, he will wipe you out

    He shot down all of my arguments

    His criticisms were right on target

    Your claims are indefensible

  • ARGUMENT IS WAR

    Argument is not a subset of the concept of war.

    Arguments and wars are different kinds of things verbal discourse and armed conflict.

    But ARGUMENT is partially structured, understood, performed, and talked about in terms of WAR.

    The concept of ARGUMENT is metaphorically structured, the activity is metaphorically structured,

    and consequently, the language is metaphorically

    structured

  • TIME IS MONEY

    You are wasting my time

    This gadget will save you hours

    I dont have the time to give you

    How do you spend your time these days?

    That flat tire cost me an hour

    You need to budget your time

    You dont use your time profitably

    I lost a lot of time when I got sick

    You are running out of time

  • TIME IS MONEY

    Time in our culture is a valuable commodity.

    It is a limited resource that we use to accomplish our goals.

    Work is associated in modern times with time, and time can be measured precisely.

    Thus, work output is associated with the working time, and finally the work is paid according to the time spent

    for doing that work.

    In a quite natural way time is metaphorically understood in terms of money.

  • Past

    Future

    Time observer metaphor

    Event 1

    Event 2

    Event 3

    The observer

    is moving

    I shall come to you next week.

  • Past

    Future

    Time observer metaphor

    Event 1

    Event 2

    Event 3

    Time is moving

    Time flies by

    Time for action has arrived

  • On the metaphorical nature of intellectual capital: a

    textual analysis

    (Daniel Andriessen, Journal of IC, 7(1), 2006)

    Knowledge is an abstract concept. It has no referent in

    the real world. We use metaphor to map elements of

    things we are familiar with in the real world onto the

    concept of knowledge to make it comprehensible.

    Knowledge is not a concept that has a clearly

    delineated structure. Whatever structure it has it

    gets through metaphor.

  • Knowledge as Objects

  • Using Knowledge Metaphors

    The idea of dealing with knowledge as an object has been exploited in a variety of areas across KM and

    information technology (Borgo & Pozza, 2012)

    A somewhat less structured form of accumulated knowledge is the discussion database, in which

    participants record their own experience on an issue

    and react to others comments (Davenport & Prusak, 2000)

    If we would understand how we build knowledge, than we must understand our own purposes (Allee,

    1997).

  • KNOWLEDGE AS STUFF

    Knowledge as an object

    Locate knowledge

    Recognize knowledge

    Move knowledge

    Exchange knowledge

    Knowledge as a resource

    Gather knowledge

    Store knowledge

    Distribute knowledge

    K STUFF

    Knowledge as capital

    Value knowledge

    Invest knowledge

  • Knowledge as Flows

  • Using Knowledge Metaphors

    The way knowledge flows in organizations is often a hidden process (O Dell & Hubert)

    With the wider view I am taking, I claim that managing knowledge flows is something that can be

    applied and used in almost any type or organization

    (Leistner, 2010)

    So flow of knowledge from individuals depend on three broad factors: individual preferences, the

    social situation and organizational factors (Oliver,

    2013)

  • To the extent that organizational knowledge does

    not exist in the form needed for application or at

    the place and time required to enable work

    performance, then it must flow from how it exists

    and where it is located to how and where it is

    needed. This is the concept knowledge flows.

    Nissen, M.E. (2006) Harnessing Knowledge

    Dynamics, p. xx

  • Dominant view in the West

    Knowledge as a thing that can be controlled and manipulated

    Knowledge as information that can be codified, stored, accessed

    and used

    Knowledge as resource that can be created, stored, shared,

    located, or moved, and that is

    part of the input-throughput-

    output system of the organization

    Knowledge as capital that can be valued, capitalized and

    measured; that is part of the

    financial flow and requires an

    return on investment

    Dominant view in the East

    Knowledge as spirit and wisdom

    Knowledge as unfolding truth

    Unity of universe and human self

    Unity of knowledge and action

    Knowledge as illumination or enlightenment of an

    underlying, deeper reality

    Knowledge as essence-less and nothingness (Japan)

    Knowledge creation as a continuous, self-transcending

    process

  • Mapping from source to target

    Source

    Domain

    (Space)

    Target

    Domain

    (Time)

    Characteristics

    of source domain not

    used for target domain

    Characteristics

    of target domain

    not covered by source

    domain

    metaphorical

    entailments

    Tangibility Continuum Intangibility

  • Mapping from source to target

    Source

    Domain

    Target

    Domainmetaphorical

    entailments

    Objects Knowledge

  • What can metaphor transfer

    Knowledge can be accumulated

    Knowledge can be stored

    Knowledge can be located

    Knowledge can be retrieved

    Knowledge can be transferred

    Knowledge can be distributed

    Knowledge can be packaged

  • What metaphor cannot transfer

    Objects are tangible

    Objects can be seen

    Objects have a well-defined shape

    Object can be measured

    Objects can be broken

    Objects can be counted

    For object we apply linear operations (+, -, x, :)

    For object we apply Newtonian laws

    Objects can be distributed with the rule of keeping sum total to be constant

  • What is specific for knowledge

    Knowledge is intangible

    Knowledge cannot be seen

    Knowledge cannot be measured

    Knowledge does not have a well-defined shape

    Knowledge cannot be broken

    Knowledge is nonlinear

    For knowledge we cannot apply linear operations

    For knowledge we cannot apply Newtonian laws

    Knowledge can be distributed without the rule of sum total to be constant

  • Thank you for your attention!