KKORM
7
8 th SEEITA – 7 th SEE ICT Forum Meeting & 7 th MASIT Open Days Conference 14-15 October 2010, Ohrid www.seeita.org Finding Cost Effective Models for Certification and Implementation of the International Standards in Small and Medium Sized Enterprises in Macedonia Goran Sazdov President of Chamber of Consultants and Trainers of Republic of Macedonia
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Presentation held by Mr. Goran Sazdov as a part of the Certification Session at the 8th SEEITA and 7th MASIT Open Days Conference, 14th-15th October, 2010
Transcript of KKORM
8th SEEITA – 7th SEE ICT Forum Meeting & 7th MASIT Open Days Conference14-15 October 2010, Ohrid www.seeita.org
Finding Cost Effective Models for Certification and Implementation of the International Standards in Small
and Medium Sized Enterprises in Macedonia
Goran SazdovPresident of Chamber of Consultants and Trainers
of Republic of Macedonia
8th SEEITA – 7th SEE ICT Forum Meeting & 7th MASIT Open Days Conference14-15 October 2010, Ohrid www.seeita.org
Strengths
Self-confidence
Increased competitiveness
Organizational learning
Creativity & Innovation
Entrepreneurship
Weaknesses
Resistance to change
Leadership not involved
Lack of motivation
Opportunities
Joint MASIT & CCTRM Certification Body accredited by Macedonian Accreditation Body (http://www.iarm.gov.mk/ )
MASIT & CCTRM mutual trust and synergy for regional success
Bigger regional market share
Threats
Unknown competition
Uncertified SMEs – not competitive nationally and regionally
SWOT
Analysis
8th SEEITA – 7th SEE ICT Forum Meeting & 7th MASIT Open Days Conference14-15 October 2010, Ohrid www.seeita.org
Different International Standards
ISO 9001:2008 Quality Management System ISO 14001:2005 Environmental
Management System
BSI ISO 18001:2004 Occupational and Safety Management System
ISO 20000-1:2005 Information Service Management System
ISO 27001:2005 Information Security Management System
ISO 26001:2011 Social Responsibility Management
System
8th SEEITA – 7th SEE ICT Forum Meeting & 7th MASIT Open Days Conference14-15 October 2010, Ohrid www.seeita.org
Implementation of the Management System
Certification and Surveillance of the Management System
Maintenance of the Management System
Three Different Processes for the ICT Companies
8th SEEITA – 7th SEE ICT Forum Meeting & 7th MASIT Open Days Conference14-15 October 2010, Ohrid www.seeita.org
Implementation of the Management System
• Initial Review
•GAP Analyses
GAP
•To Do List
•Detailed Project Plan
To-Do •Consulting activity during the development and implementation of the Management System
Consulting Activities
Internal Audit
Corrective Measures
Pre-certification Audit Management Review
Certification Audit
8th SEEITA – 7th SEE ICT Forum Meeting & 7th MASIT Open Days Conference14-15 October 2010, Ohrid www.seeita.org
Certification and Surveillanceof the Management System
Certification
Corrective Measures
Surveillance of the Management
System
6 months
9 months
12 months
Re-certification on 36 months
8th SEEITA – 7th SEE ICT Forum Meeting & 7th MASIT Open Days Conference14-15 October 2010, Ohrid www.seeita.org
Performance
Plan
Assurance=Management System
Sustainability
Time
Maintenance of the Management System
PDCA Methodology for Continual Improvement
Do
CheckAct
