PREPARED BYPREPARED BYZeeshan AhmadZeeshan Ahmad MBE 02113001MBE 02113001Bilal Raouf Bilal Raouf MBE 02113002MBE 02113002Muhammad AliMuhammad Ali MBE 02113003MBE 02113003 Imran ShahzadImran Shahzad MBE 02113005MBE 02113005

Submitted To Atif Rana SbSubmitted To Atif Rana Sb

IntroductionIntroductionKitchen Cuisine Was established in Pakistan Kitchen Cuisine Was established in Pakistan since 1985. Nadia Raja is the lady who since 1985. Nadia Raja is the lady who established it. It is a manufacturing industry established it. It is a manufacturing industry and produced different types of bakery and produced different types of bakery products likes cakes, frozen items, ice products likes cakes, frozen items, ice creams and many more items.furtehrmore creams and many more items.furtehrmore kitchen cuisine provide catering to flights in kitchen cuisine provide catering to flights in which some are as underwhich some are as under

11 Air BlueAir Blue22 UzbekistanUzbekistan33 Eritrean (south Africa)Eritrean (south Africa)

IntroductionIntroductionKitchen Cuisine is working in different cities of Kitchen Cuisine is working in different cities of

Pakistan in which most popular are as Pakistan in which most popular are as underunder

11 LahoreLahore (10 Outlets)(10 Outlets)22 IslamabadIslamabad (5 Outlets)(5 Outlets)33 KarachiKarachi (5 Outlets)(5 Outlets)44 SialkotSialkot (3 Outlet)(3 Outlet)

Kitchen Cuisine serving their products to Kitchen Cuisine serving their products to the elite class people because their target the elite class people because their target is only elite clas.Maximum customers of is only elite clas.Maximum customers of kitchen Cuisine are femalekitchen Cuisine are female

Human Human Recourse Recourse

ManagementManagement

What is Human Resource What is Human Resource management ?management ?

Human resource Management Is the process Human resource Management Is the process of of

TrainingTraining AppraisingAppraising Compensating employeesCompensating employees Labor relationsLabor relations Health and safety Health and safety fairnessfairness

Human Resource ManagementHuman Resource Management

Human Resource Management Consist Human Resource Management Consist Job Analysis SheetJob Analysis Sheet

Job DescriptionJob Description Job SpecificationsJob Specifications

RecruitingRecruiting TestingTesting InterviewingInterviewing Training & DevelopmentTraining & Development Performance & AppraisalsPerformance & Appraisals

Job Analysis SheetJob Analysis Sheet

It’s a mixture ofIt’s a mixture of Job DescriptionJob Description Job SpecificationJob Specification

Tasks Responsibilities Duties

Job Descriptions

Job Specifications

Knowledge Skills Abilities

METHODS FOR COLLECTING JOB METHODS FOR COLLECTING JOB ANALYSIS INFORMATIONANALYSIS INFORMATION

InterviewInterview Job Analysis SheetJob Analysis SheetQuestionnaireQuestionnaireObservationObservationPosition Analysis questionnairesPosition Analysis questionnairesParticipants Diary/logParticipants Diary/logDepartment of LaborDepartment of Labor

Job DescriptionJob Description

While writing job description following Points While writing job description following Points should be consideredshould be considered

Job IdentificationJob Identification Job summeryJob summery Responsibilities & DutiesResponsibilities & Duties Authority of IncumbentAuthority of Incumbent Standard of PerformanceStandard of Performance Working conditionsWorking conditions Job SpecificationsJob Specifications

JOB SPECIFICATIONJOB SPECIFICATION1.1. QUALIFICATION: Minimum MBA in finance OR B.com QUALIFICATION: Minimum MBA in finance OR B.com

with 2 years work experience with 2 years work experience2.2. Must have computer skills with Ms world and ExcelMust have computer skills with Ms world and Excel3.3. Good communications skillsGood communications skills4.4. Good Reporting skills.Good Reporting skills.5.5. Must have knowledge of manage all the work.Must have knowledge of manage all the work.6.6. Must know how to control and inform his assistants.Must know how to control and inform his assistants.7.7. Must have knowledge of dealings with banks.Must have knowledge of dealings with banks.8.8. Ability to handle customer’s problems and build Ability to handle customer’s problems and build

good relations with themgood relations with them

1212

JOB DESCRIPTIONJOB DESCRIPTION

1313

1.1. Promotes positive public relations.Promotes positive public relations.2.2. Receive utility payments and prepare bank deposits.Receive utility payments and prepare bank deposits.3.3. Maintain all the ledgers and prepare related reports.Maintain all the ledgers and prepare related reports.4.4. Make purchase order for office supply.Make purchase order for office supply.5.5. Make sure all utility payments to company’s vendors.Make sure all utility payments to company’s vendors.6.6. Supervise his Assistants.Supervise his Assistants.7.7. Report to G.M on daily basis financial reports.Report to G.M on daily basis financial reports.8.8. Updates job knowledge by studying new regulations.Updates job knowledge by studying new regulations.9.9. Maintaining personal network.Maintaining personal network.10.10. Improve financial management and control.Improve financial management and control.11.11. Make salaries of the staff.Make salaries of the staff.

COMPARISON COMPARISON JD & JSJD & JS

1414

Promotes positive public relations. 1- Minimum MBA/B.com with 2 years expPromotes positive public relations. 1- Minimum MBA/B.com with 2 years exp Receive utility payments & prepare 2- Must have computer skills with world Receive utility payments & prepare 2- Must have computer skills with world

& Excell& Excell Bank deposits. 3- Good communications skills.Bank deposits. 3- Good communications skills. Maintain all the ledgers & prepare 4- Good Reporting skills.Maintain all the ledgers & prepare 4- Good Reporting skills. Related reports. 5- Must have knowledge of manage all Related reports. 5- Must have knowledge of manage all

the work. the work. Make purchase order for office supply. 6- Must know how to control &informMake purchase order for office supply. 6- Must know how to control &inform Make sure all utility payments to 7- Must have knowledge of dealings with Make sure all utility payments to 7- Must have knowledge of dealings with

banks.banks. Company’s vendors. 8- Ability to handle customer’s problems Company’s vendors. 8- Ability to handle customer’s problems

& build & build Supervise his Assistants. Good relations with them.Supervise his Assistants. Good relations with them. Report to G.M on all financial reports.Report to G.M on all financial reports. Updates job knowledge by studying Updates job knowledge by studying New regulations.New regulations. Maintaining personal network.Maintaining personal network. Improve financial management & control.Improve financial management & control. Make salaries of the staff.Make salaries of the staff.

1515

RecruitingRecruiting

Is the pool of interest toward jobIs the pool of interest toward job Decide what position to fill Decide what position to fill Build a pool of candidates for these Build a pool of candidates for these

jobs by external or internaljobs by external or internal

Forecasting Personnel NeedsForecasting Personnel Needs

Trend AnalysisTrend Analysis Ratio Analysis (Applicable)Ratio Analysis (Applicable) Scattered PlotScattered Plot Computerized FieldsComputerized Fields

Recruiting Yield PyramidRecruiting Yield Pyramid

5050 New HiresNew Hires100100 Offers Made (2:1)Offers Made (2:1)150150 Candidates Interviewed Candidates Interviewed (3:2)(3:2)200200 candidates invited (4:3)candidates invited (4:3)12001200 leads Generated (6:1)leads Generated (6:1)

Sources Of RecruitingSources Of Recruiting Internal SourceInternal Source

Job PostingJob Posting RehiringRehiring Succession PlanningSuccession Planning

External SourceExternal Source Recruiting Via InternetRecruiting Via Internet AdvertisingAdvertising

TestingTesting

After Recruiting Testing Concept After Recruiting Testing Concept comes in mind But it considered onlycomes in mind But it considered only

VocabularyVocabulary Mentality LevelMentality Level Writing powerWriting power Knowledge Knowledge

Testing ConceptsTesting Concepts

ReliabilityReliability ValidityValidity

Test ValidityTest Validity Criterion ValidityCriterion Validity Content ValidityContent Validity

How To Validate A TestHow To Validate A Test Analyze The JobAnalyze The Job Choose The TestChoose The Test Administer The TestAdminister The Test Relate your Test Scores & criteriaRelate your Test Scores & criteria Cross Validate & RevalidateCross Validate & Revalidate

Types of TestsTypes of Tests Intelligent Test (Applicable)Intelligent Test (Applicable) Tests of Motor & physical AbilitiesTests of Motor & physical Abilities Measuring personality & interest Measuring personality & interest

(Applicable)(Applicable) Work Samples & Simulations Work Samples & Simulations

(Applicable)(Applicable) Video Base Situational TestVideo Base Situational Test Polygraph & Honesty TestPolygraph & Honesty Test Paper & Pencil Honesty TestPaper & Pencil Honesty Test

Background Investigation & ReferenceBackground Investigation & ReferenceCheckCheck

Interviewing CandidatesInterviewing CandidatesInterview has a great significance as Interview has a great significance as

well as Testwell as TestInterview Conducted to check These Interview Conducted to check These

pointspoints SituationsSituations BehaviorBehavior Confidence levelConfidence level Gesture Gesture Stress levelStress level

Structured Versus Structured Versus Unstructured interviewsUnstructured interviews

Types of InterviewsTypes of Interviews Situational InterviewsSituational Interviews Behavioral InterviewsBehavioral Interviews Job Related InterviewsJob Related Interviews Stress Interviews (Applicable)Stress Interviews (Applicable) Panel Interviews (Applicable)Panel Interviews (Applicable)

One to many interviewOne to many interview

Interview Usefulness?Interview Usefulness? First ImpressionFirst Impression Misunderstanding the jobMisunderstanding the job Candidate – order (contrast) Error & Candidate – order (contrast) Error &

pressure to hirepressure to hire Nonverbal BehaviorNonverbal Behavior Impression managementImpression management Effect of Personal CharacteristicsEffect of Personal Characteristics

T H A N K ST H A N K S