Kimberly Mahoney

⧫⧫⧫ 41-28 53rd Street ⧫ Woodside, NY 11377 917-396-6586 ⧫ KM7779@gmail.com

◆ Related Experience ◆

09/13-Present Personal Assistant - Mr. Franklin Suarez, New York, N.Y. Order, stock and organizing home and office supplies. Maintaining personal and professional calendar and supply reminders of meetings and events. Coordinate overnight travel arrangements and accommodations. Handling incoming and outgoing correspondence including but not limited to mail, email and faxes. Perform bank runs and handling bill payments. Assisting with any other projects that may arise. 07/11-08/13 Office Administrator /Accounting Clerk - NewYork State Trial Lawyers, NewYork, N.Y. Greeted attendees with exceptional customer service at live seminars as well as special events, such as Law Day Awards, Installations and Partnership Gala. Prepared certificates for distribution in addition to circulating them at seminars. Entered data to include registrations and orders for continuing legal education (CLE) programs. Managed members accounts and CLE credits to assist attorneys with their professional education requirements. Generated invoices. Assisted accounts receivables with coding and payment of invoices, processing of checks and credit card payments. Researched credit card discrepancies and responded to client billing inquiries. Recovered arrears in collection accounts. 09/08-06/11 Office Administrator / Customer Service - The Dessy Group, New York, N.Y. Cultivated positive and accommodating relationships with clients. Answered, assisted and directed query calls in an efficient, friendly and timely manner. Maintained inbound as well as outbound customer service calls as well as communicated with clients by email, Replied back to web support emails and inquiries. Provided data entry, reviewed, corrected and submitted orders. Worked closely with the productions department, following up on orders to ensure client satisfaction.

11/99-08/08 Office Manager - PC Richard & Son, Woodside, N.Y. Ordered, stocked and distributed office supplies. Supervised and evaluated staff performance. Planned and managed day to day operations. Ensured office procedures and protocols were implemented. Assisted in hiring and training employees. Prepared schedules, approved/updated payroll time sheets for clerical, stock and hourly personnel.

◆Additional Skills◆ Proficient in the use of Microsoft Word, Google, Outlook, Excel, Simply Accounting Systems Application Xtender, File Maker, Go Members and Microsoft Dynamics C.R.M Ability to multitask. Able to work under pressure. A quick learner.