Khairur Rahim et. al.: 3 the Updated Report Stakeholders Workshop

REPORT: “STAKEHOLDERS WORKSHOP: COMMERCIALIZATION OF HAJJ RESEARCH” 1-3 May 2007 (14-16 Rabi’ Al-Akhir 1428H)

For further information/inquiries, kindly contact: Prof. Dr. Kamarulazizi Ibrahim, Director, USM Hajj Research, CETREE, Suite 125, Eureka Complex, Universiti Sains Malaysia, 11800 Minden, Penang. Tel/Fax: +604 6575 444, e-mail: [email protected]

Page | 1 REPORT:

INTELLIGENT AND INTEGRATED HAJJ MOBILIZATION SYSTEM (IIHMS) OUTPUT 1:

“STAKEHOLDERS WORKSHOP: COMMERCIALIZATION OF HAJJ RESEARCH”

1-3 May 2007 (14-16 Rabi’ Al-Akhir 1428H) The Grand Coral Hotel,

Makkah Al-Mukarromah, Kingdom of Saudi Arabia Prepared by: Prof. Kamarulazizi Ibrahim & Khairur Rahim Bin Ahmad Hilme

1.0 INTRODUCTION The increasing figures of Muslims requesting to perform Hajj every year had lead the Organization of Islamic Conference (OIC) to limit the number of pilgrims to 2 million per season. Even with this limitation we can see that the available resources are nearly exhausted. Too many people with similar objectives packed into a small compound created chaos. Increase in space availability is one way to solve this problem, but this action will expand the distance and cause further inconvenience to the pilgrims. To understand and solve these problems, many research projects had been conducted in Makah, Mina, Arafah, Muzdalifah and other holy places in Makkah during the past hajj season. In 1427H USM in collaboration with UQU had carry out studies in 4 critical areas of interest which are mobilization systems in Masjidil Haram, solid waste management in Makah, education and awareness and women hajj facilities. As a continuation of USM-UQU joint research activities, Intelligent and Integrated Hajj Mobilization System (IIHMS) project was proposed to the OIC under the framework of the OIC Ten-Year Plan of Action. The project was selected as part of the OIC’s Early Harvest Project (EHP) which will be implemented immediately starting this year. As an EHP the IIHMS project includes both technological and commercialization activities that will show its’ first output within the first 15 months of implementation. IIHMS has specified 5 areas of interest - which are Training & Education, Surveillance & Monitoring, Mobility, Waste Management, and Local Amenities - that needed immediate intervention to improve the Hajj-activities management and the infrastructure within the Al-Haram and the Masyair areas. Islamic Development Bank has allocated funding for the execution of the project that will be completed in 36 months after its commencement. Since IIHMS will affect all Muslims directly or indirectly, as a first step, a stakeholder’s workshop was conducted, to collect views and ideas from participants in plotting the course and direction of this project. The stakeholders are defined as everyone who is involved - directly or indirectly – with Hajj. Therefore, the stakeholders are the pilgrims, Hajj organizers, Hajj Mutawwiffin, the Saudi Government and authorities, service providers, Ulama, researchers, investors, and etc. The general purpose of the stakeholder workshop is to discuss the stakeholders’ roles in order to implement the finding of the conducted researches in term of product development and commercialization. Through the implementation of IIHMS, OIC Countries will benefit from capacity building and technology transfers, apart from the new service and upgraded infrastructure in Makkah and Madinah.



Page | 2 2.0 OBJECTIVES

1.0 To propose new scientific approach with latest technologies in mobility, surveillance & monitoring, waste management, Hajj education & training, and development of local amenities.

2.0 To identify the most suitable technology in mobility, surveillance & monitoring, waste management, Hajj education & training, and local amenities for implementation in the Hajj areas.

3.0 To introduce solutions derived from USM and UQU research of 1427H to the stakeholders.

4.0 To provide a platform for technology providers to showcase their product. 5.0 To propose action plan for implementation of new scientific approaches in overall

Hajj facilities. 3.0 THE MAIN PLAYERS

1. University Sains Malaysia (USM) as co-organizer 2. Umm Al-QUra University (UQU) as co-organizer 3. Islamic Development Bank (IDB) as sponsor 4. Organization of Islamic Conference (OIC) as supporter 5. Ministry of Higher Education Malaysia as supporter 6. King Abdul Aziz City of Science & Technology (KACST) as supporter 7. Ministry of Science and Technology Malaysia (MOSTI) as supporter 8. Islamic Chamber of Commerce and Industry (ICCI) as supporter

4.0 METHODOLOGY

A 3-days workshop was conducted, which include presentations from researchers of USM and UQU, followed by presentations from technology providers. Later on, Logical Framework Approach (LFA) method was used to determine the steps for the implementation of IIHMS. 5.0 THE STAKEHOLDERS WORKSHOP The Workshop was conducted on May 1-3, 2007 (14-16 Rabi’ Al-Akhir 1428H) in The Grand Coral Hotel, Makkah Al-Mukarromah. Please refer to APPENDIX I for full itinerary of the Stakeholders’ Workshop.

5.1 THE OPENING CEREMONY

The opening ceremony was officiated by HE Abdullah Dawood Al-Fays, Deputy Governor of Makkah Region, on behalf-of HRH Prince Abdul Majeed Bin Abdul Aziz, Governor of Makkah. Initially the Governor himself was scheduled to open the Stakeholders Workshop. However, due to his health, HRH Prince was not allowed to fly back from the USA, where he was resting and having treatment. On the dawn of May 4th, the Governor had passed away. Our condolences go to all the people and Government of the Kingdom of Saudi Arabia on the demise of their beloved Prince and Governor of Makkah.



Page | 3 Prominent figures present during the opening ceremony include:

i. HE Dr. Osama Fadel Albar, Mayor of Makkah City ii. HE Dr. Naser Al-Salloum, The General Secretary for Development of

Makkah, Madinah and the Mashair areas. iii. HE Dr. Samee Barhamin, General Secretary of The High Commission

for the Development of Makkah Province. iv. Hon. Prof. Adnan Mohamed AL-Wazzan, Rector of UQU. v. Hon. Prof. Dato’ Dzulkifli ABd. Razak, Vice Chancellor of USM.

5.2 KEYNOTE SPEECHES

Two Keynote Speeches was delivered after the officiating was done to offset the tone for the whole workshop.

i. Dr. Sami Barhamin, General Secretary of The High Commission for the Development of Makkah Province had given a presentation titled Makkah City: the Present and the Future. His presentation showed the plan for development of central Makkah areas with focus on the expansion of the Masjid Al-Haram Al-Sharif.

ii. Hon. Prof. Dato’ Dzulkifli Abdul Razak - Vice Chancellor of USM had presented his ideas for development of Makkah with regard to Hajj activities, through his presentation titled Advances in Science and Technology for Hajj activity.

5.3 PRESENTATIONS In total, ten presentations from invited speaker were delivered. The researchers from USM-UQU gave out ideas of solutions derived from their research experiences for the 5 areas of interest mentioned earlier. The technology providers followed up the researchers’ presentations by showing the feasible means to implement the ideas through application of advance technology.

List of presentation in order of appearance at the Stakeholders Workshop:

i. RFID Technology for Security and Surveillance System by Assoc. Prof. Muhammad Rafie Bin Hj. Mohd. Arshad, School of Computer Sciences, USM, and Dr. Essam Khan, The Custodian of The Two Holy Mosques – Institute for Hajj Research (CTHM-IHR), UQU.

ii. MyMASS - A Radio Frequency Identification (RFID) Monitoring and Surveillance Solution by Mr. Nizran Noordin, Director, EPI Web Pvt. Ltd of Malaysia.

iii. Transportation and Mobility Issues during Hajj by Assoc. Prof. Ahmad Farhan Mohd. Sadullah, Dean, School of Civil Engineering, USM and Dr. Mohamed Saif, Chairman of Civil Engineering Department, UQU.

iv. Monorail Transit System An Effective Transit Solution by Mr. Wan Azmi Wan Yusof, Senior Manager, Scomi Engineering Ltd, of Malaysia.

v. Study on Solid Waste Management in The Holy City of Makkah by Assoc. Prof. Hamidi Abdul Aziz, Deputy Dean, School of Civil Engineering, USM and Eng. Abdullah Al-Sebaee, UQU.



Page | 4 vi. Solid Waste Pneumatic Collection System for City of Makkah,

Mina, and Arafah by Mr. Abu Sarin B. Baha, Senior Engineer, Idaman Bersih Pvt. Ltd of Malaysia.

vii. Amenities in the Holy Places1427H by Prof. Mohd. Omar Ab. Kadir, Chairman, Environmental Technology Department, School of Industrial Technology, USM and Dr. Mohamed A. Basalamah, UQU.

viii. Water Service Management – Malaysia Experience by Mr. Abdul Raouf Hashim, Puncak Niaga Holdings Ltd of Malaysia.

ix. Research on Haj Training, Education & Awareness by Dr. Zulkarnain Ahmad Hatta, Chairman of Social Work Department, School of Social Sciences, USM and Dr. Hamzah Gulman, UQU.

x. TECHNOLOGY OF HAJJ GUIDANCE: THE MALAYSIAN EXPERIENCE by Haji Muhammad Salleh Abdul Mubin, Senior Manager (Welfare), Lembaga Tabung Haji of Malaysia.

5.4 PARTICIPATIONS Invitations were sent out using various means (mail, fax, e-mail, and phone call) to Muslim chamber of commerce, technology providers, entrepreneurs, and investors of all the 55 OIC members’ Countries. The invitation list was compiled through research on the internet and directory provided by ICCI. An announcement and invitation was also made by the Malaysian Ambassador to the OIC, HE Mr. Ibrahim Abdullah, during OIC Senior Officer Meeting in April, 2007.

Figure 1: Origin of participants

However, we only receive participations from 6 countries which are the Kingdom of Saudi Arabia, Malaysia, Iran, Qatar, Sudan, and Tunisia. A mutawwiffin body representing the African continent had also attended. Figure 1 shows the participants composition with regard to county of origin. APPENDIX II shows the full list of the participants.



Page | 5 In total, 199 participants attended, which consists of 48 from Government agencies, 11 from Hajj organizations, 35 businessmen, 3 investors, 96 from universities, and 2 from the print media. The graphs below (Figure 2) show the composition of participants with regards to affiliation and country.

Figure 2: Participants affiliation

The participations from KSA were well rounded with the attendance of 17 important governments’ agencies that are involved with decision making and developments of Hajj activities. Attendance recorded from:

1. Ministry of Hajj 2. Ministry of Communication 3. Ministry of Higher Education 4. Ministry of Transportation 5. Commission for Development of Makkah, Madinah, and the Masyair

areas 6. Commission for the development of Makkah Region 7. Department of Internal Affair 8. Department of Civil Defend (Police) 9. Hajj Transport Monitoring Council 10. Town Planning Office 11. Makkah Municipality 12. Makkah Safety Council 13. Public Safety Council 14. King Abdul Aziz Airport – General Authority of Civil Aviation 15. Murur Jeddah 16. Muasasah for Pilgrim of Saudi Arabia 17. Muasasah for Mutawwif Hujjaj



Page | 6 5.5 LOGICAL FRAMEWORK ANALYSIS (LFA) For the LFA, the participants were divided into 5 groups based on their area of interest/selection. In the LFA sessions, the researchers, technology providers, Government agencies representatives, and others; played their part in plotting for the next step of the IIHMS by suggesting the action/future agenda to make the project rolling. Each of them was given specific responsibilities to ensure the success of the IIHMS. The LFA is elaborated in 6.0 Stakeholders Workshop Resolution.

5.6 CLOSING CEREMONY The Stakeholders workshop closing ceremony was attended by HE Minister of Higher Education of Malaysia, Dato’ Mustapa Mohamed; HE Dr. Osama Fadel Albar, the Mayor of Makkah City, Prof. Adnan Muhammad Al-Wazzan, Rector of UQU; and Prof. Dato’ Dzulkifli Bin Abd. Razak, Vice Chancellor of USM. The workshop resolution document was given to Dato’ Mustapa as USM activity report after he officiated the closing ceremony.

6.0 STAKEHOLDERS WORKSHOP RESOLUTION All the participants of the Stakeholders Workshop agreed to one general resolution which is “To provide first class service to all pilgrims”. In order to achieve the resolution, proper infrastructure and info-structure need to be provided. Activities to setup the infrastructure and info-structure were listed together with the estimated cost, for the project to be fully implemented. Listed below are summary of LFA activities (by group) and its’ total cost. All the activities listed will be performed within 15 months.

6.1 Surveillance & Monitoring (Group 1) In order for a better crowd control and management, RFID tagging system needs to be utilized. Thus, a Pilot project of RFID tag on pilgrims was suggested. For management of the RFID tag, Central Pilgrim database systems are needed with a Centralized Data Control Center. This project will also develop and implement an information dissemination system through the Pilgrims Information Kiosk. The kiosk will provide relevant information for the pilgrims such as how to perform the Hajj ritual (based on Syllabus built by Group 5), their current location, and directions to specific (holy) place. Implementation of RFID systems will:

I. Reduce illegal staying/abuse of visa II. Enhanced/reduce service time at point of entry

III. Rescue lost pilgrims/reduce cases of lost pilgrims IV. Record movement of crowd/hujjaj during critical time V. Provide sufficient (important) information to the authorities and pilgrims

VI. Provide base data for other development i.e the mass transport system

Thirty activities were listed to ensure the implementation of the above mentioned agenda, which are:

ACTIVITIES OF GROUP 1

Appointment of Project Manager

Develop a proposal for CTHM IHR of UQU



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Study the current system

Get approval from CTHM IHR for pilot project RFID

Identify types of services to be provided

Communication, authorization, and approval

Technical feasibility study

Analyze and design the processes

Improve the processes to match the proposed project

Development of system architecture and methodology

Identify funders/sponsors

Identify implementers

Design & Supply the tag

Acquisition of specific hardware/software

Level 1 testing RFID system in Malaysia

Deployment planning for the next levels

Level 2 Pre test 2000 pilgrims during Ramadhan

Level 3 test the whole RFID systems on 10,000 pilgrims during Haj

Determine/Evaluate the accuracy/efficiency of systems for the 3 levels

Modification/Enhancement and finalize the RFID system

Deployment planning for large scale implementation

Publicize, communication, and commercialization of the RFID system

System auditing/benchmarking

Analysis and design of database system

Development of database system

Development of middleware

IHR as data manager

Develop data access policy/accessibility of data

Data location, privacy policy, and security

Acquisition of infrastructure and info-structure

My RFID Pvt Ltd of Malaysia will work with ITS Pvt Ltd of Saudi Arabia for implementation of this project. The total cost for all Surveillance & Monitoring activities is USD 3.1 million.

6.2 Mobility (Group 2) This group had chosen to provide an efficient mobility system starting from the Jeddah airport to Makkah as their main agenda. They will also try to develop and implement Masjidil Haram Intelligent System to reduce the mobility issues inside the Masjid Al-Haram Al-Sharif. Their targets are:

i. 30% usage of mass transportation services by the hujjaj ii. 50% reduction of mass transport travel time compared to cars/bus



Page | 8 iii. 15 min travel time from Mina to Arafah (using the new rail system) iv. 15 min travel time from Arafah to Mudzalifah(using new rail system) v. 10 minutes exiting time from Masjidil Haram vi. Clearing time upon arrival at the airport to be less than 1/2 hour vii. Clearing time of 2 hours before departure

Group 2 had listed 22 main activities for the development of an efficient Mass Transit Network and Masjidil Haram Intelligent System (MIS).

ACTIVITIES OF GROUP 2 Project 1: Mass Transit Network Prepare TOR Communicate to DCOMM Identify official consultants Appoint consultant team to: conduct demand estimation for the present

conduct demand estimation for the future identify land use in Arafah, Mina, Mudzalifah and Makkah propose alignment and route obtain topographical layour of Makkah, Mina, Arafah and Mudzalifah identify peak hour demand identify suitable location for the station identify system capacity identify suitable operational characteristics - technical and operational identify financial model identify system provider identify and appoint operators identify contractor

Evaluate consultant report (after 1 year) - 2 month Identify funders Appoint contractor Construction Training of manpower Operation and maintenance Project 2: Masjidil Haram Intelligent Mobility System (MIS) Present earlier result to the Mayor of Makkah Solicit fund to complete preliminary version of the simulation model Develop the prototype:

data acquisition algorithm development model development verification and validation

Present prototype of IMS to the GPOTTHM Appointment of the consultant/development team Identify capacity Demand analysis: identify the present infrastructure - inside and outside (including infrastructure inside and outside Al-Haram) identify human behavior



Page | 9 identify existing management system identify future plan for the mosque and the surrounding area Develop simulation model Verification and validation Result and recommendations Develop expert system for incident management Deployment of the system developed Procurement of equipment and system Training programs Operation of Masjidil Haram Intelligent System (MIS) Monitoring of effectiveness Continuous updating of the expert system and general system improvement

Scomi Engineering Ltd of Malaysia will submit Term of Reference and propose alignment and route to the Commission for Development of Makkah, Madinah, and the Masyair areas (HE Dr. Naser Al-Salloum) by August 2007. The cost to implement all the above listed development activities are estimated at USD 1.1 billion.

6.3 Waste Management (Group 3) This group had agreed to develop and implement:

i. Pneumatic and vacuum waste collection & transportation system ii. Waste reduction and efficient material recovery facilities iii. New efficient slaughterhouse rendering capacity iv. Improved slaughterhouse waste disposal system v. Efficient domestic waste treatment vi. New hygienic & systematic landfill

With the development and implementation of the new system and facilities suggested, this group hopes to achieve:

i. Zero accumulated waste/zero full dustbin ii. Reduce littering by 80% iii. Reduce waste truck traffic by 50% iv. Faster arrival of solid waste to landfill by 80% v. Reduce cost of collection and transportation by 80% vi. Increase recycling rate by 30% in year 2010 vii. Reduce waste quantity to landfill by 30% viii. Reduce number of zam-zam cup by 50% in year 2010 ix. Increase rate of biodegradable food packaging usage by 30% in year

2010 x. Zero untreated waste xi. Increase rendering plant capacity by 50% xii. Zero pollution on roads xiii. Zero untreated blood waste xiv. Final effluent complies with standard discharge limit xv. Final effluent complies with standard discharge limit xvi. Extending landfill life by 50% xvii. Leachate final effluent complies with standard discharge limit xviii. Zero flies and zero smell xix. Zero greenhouse release from landfill



Page | 10 Group 3 planned activities for implementation:

ACTIVITIES OF GROUP 3 PNEUMATIC WASTE COLLECTION SYSTEM Conduct feasibility study

Study on waste characteristics in Makkah

Determine the layout of underground system around Al-Haram, Arafat, Muzdalifah and Mina

Design pneumatic & vacuum waste collection system

Submit detailed technical proposal

Get Saudi Government approval and funds for pneumatic & vacuum waste collection

Develop Proposal

Support for the proposal

Solicit Funds

Appoint contractor/supplier

Built & implement pneumatic and vacuum waste collection system

Monitor the performance for at least 2 haj cycle

MATERIAL RECOVERY FACILITY Conduct feasibility study

Study on waste characteristics in Saudi

Determine the best technology in the market for MRF to suit Saudi's condition

Design the MRF

Submit detailed technical proposal

Get Saudi Government approval and funds for MRF

Develop Proposal


Solicit Funds


Built & implement the MRF

Monitor the performance for at least 2 Hajj cycle

SLAUGHTERHOUSE Conduct feasibility study

Characterize the solid waste produced

Audit the existing plant

Improve, extend and redesign the existing plant based on audit's findings

Submit detailed technical proposal & seek for approval

Get Saudi Government approval and funds for slaughterhouse

Develop Proposal




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Solicit Funds


Built/upgrade slaughterhouse rendering plant


WASTEWATER FROM SLAUGHTERHOUSE Conduct feasibility study

Determine the quantity and quality (characterization) of blood wastewater

Study suitable sites for treatment plant location

Design the wastewater treatment plant



Develop Proposal


Solicit Funds


Construct and operate the treatment plant


UPGRADING DOMESTIC WASTE TREATMENT Conduct feasibility study

Characterize the wastewater at influent and effluent

Audit the existing plant

Improve, extend and redesign the existing plant based on audit's findings



Develop Proposal


Solicit Funds


Built/upgrade the plant

Monitor the performance for at least 2 haj cycle

NEW HYGIENIC AND SYSTEMATIC LANDFILL Conduct feasibility study

Audit the existing landfill

Study suitable sites for new or upgrade landfill



Develop Proposal



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Solicit Funds Improve, extend and redesign the existing landfill or build a new landfill based on audit's findings Closure of old landfill


Built/upgrade the landfill


RECYCLING AND AWARENESS PROGRAM Conduct feasibility study

Audit the existing system/activities

Study suitable system/program



Develop Proposal


Solicit Funds


Built/implement the system


Idaman Bersih Pvt Ltd of Malaysia is working together with Dallah Group for implementation of the vacuum collection system. Estimated cost for implementation of all the listed activities for a better overall waste management in Makkah: USD 2.8 million.

6.4 Local Amenities (Group 4) Group 4 had focused it activities towards development of efficient public conveniences, standardize direction signage, awareness advertisement, and creating an efficient ambulance service. They will design ergonomic public conveniences such as water fountain, toilets, urinals, ablution place, hand basin, and etc to cater to the sizes and needs of all the races, men, women, and children. They will also try to improve the emergency services during Hajj. Their target/benchmark will be 15 minutes for help to reach the needy.


Seek the approval from KSA

Seek government agencies to finance the project

Design one way movement to reduce congestion

Design small, medium and big toilet to meet the demands

Zone Mashair area in order to locate the appropriate toilets



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Construct pilot building / 20 toilet per building (40 building)

and locate to the ideal location

Redesign and emphasize the current design of signage

Provide sufficient and accessible collection bins

Correct labeling of disposable items

Provide an appropriate means of mobile medical services:

Ambulance

Helicopter

Motorcycle

Personnel

Group 4 is currently working on the design of WC and ablution facilities to be submitted to the Commission for Development of Makkah, Madinah, and the Masyair areas. Cost to develop better local amenities through the activities suggested is estimated at USD 8 million.

6.5 Training, Education, & Awareness (Group 5) This group wanted to create a better overall Hajj condition through training, education, and awareness programs, by developing a standard operating procedure (S.O.P) for everyone. The 3 main documents to be developed are:

i. Standard syllabus for pilgrim Hajj training ii. Standard Operating Procedure for Hajj Workers (KSA) iii. Standard Operating Procedure for Hajj Workers (other countries)

The standard syllabus for pilgrim will put together various means of conducting Hajj as prescribe by the Holy Quran and the Prophet’s Muhammad tradition. The compilation will also be developed according to the teaching of the four Imam of Ahlul Sunnah wal Jamaah. A complete set of each syllabus will consist of books and multimedia training set (virtual reality images, audio and video CDs, cassettes, and training softwares).

For the under-developed nations, the Mutawwifin from each of those countries will be train (theory and practical) either in Malaysia or KSA on how to use the teaching materials. This Group will start its’ Pilot Project on Indonesia, Nigeria, and Pakistan.

In order to develop the training programs, these activities are suggested:


Development of tool analysis

Conduct need analysis rep. from Indonesia, Turki, & Pakistan/India

Development of TEA modules

Pilot test of the TEA modules for the 3 countries & feedback from the pilot test

Refinement & dissemination of TEA modules

Training of trainers



Page | 14 Launching of the TEA modules for three countries(from trainers to pilgrims)

Evaluations of the modules (to be done next Hajj season)

Development of tool for analysis

Analysis of the Hajj workers (Mutawif) - consult with Centre of Training in Ministry

of Hajj

Development of training modules

Pilot test of the training modules

Feedback from the pilot test

Launching of the training modules

Evaluations of the training modules

Development of tool analysis

Need analysis of the Hajj workers (of the 3 countries)

Development of training modules

Pilot test of the training modules

Feedback from the pilot test & Training of Trainers

Launching of the training modules

Evaluations of the training modules

Group 5 will start with the development of Hajj Training Material in July 2007. Smart Paradise Pvt Ltd and ARON Education will work together with Lembaga Tabung Haji of Malaysia. Estimated cost for an overall Training, Education, and Awareness development is USD 7 million.

7.0 Financial Analysis Through this stakeholder workshop, we are able to gauge a more precise perspective on the implementation of the projects. We manage to get a better view and a more trimmed down figure of the estimated cost to execute the entire development plan. Current estimate, for all the projects to be implemented is around SR2 Billion. However, we inflated the number to 4 Billion in view of the depreciating value of US Dollar, the rising price of steel, starting cost needed for implementation of the project stations in each of the 55 OIC Countries, maintenance cost, cost for system upgrade, and inflation. The initial estimate was SR100 Billion.

How to generate the SR4 Billion needed for this Project: Estimated cost of development of the 5 Projects = SR4 Billion Estimated number of pilgrims (Hajj and Umrah) per year = 15.0 Million people Minimum charges for the new service provided = SR50.00 per pilgrim Income generated from service charge = SR750 Million per year Income generated after 5 years in operation = SR 3.75 Billion Income generated after 6 years in operation = SR 4.5 Billion

Thus, Return on Investment will be generated on the 6th year, after project completion.



Page | 15 Example of service charge:

i. Travel fares for using the monorail train from Jeddah to Madinah to Makkah. ii. Mass selling/supplying of the RFID Tag for pilgrims by Saudi’s company.

The table below (figure 3) showed an example of a business plan to regain the investment put into the project. In this scenario, profit could be generated as soon as the implementation of the project started.

1428H 1429H 1430H Estimated no. of Hajj & Umrah pilgrims per year 15,000,000 15,000,000 16,000,000 Charges per tag per pilgrim SR10 SR10 SR10 Total collected SR150,000,000 SR150,000,000 SR160,000,000 Price of tag SR7.00 SR6.86 SR6.65 Total tag cost SR105,000,000 SR102,900,000 SR106,400,000 Average Reader price SR9,000 SR8,550 SR7,885 Number of reader required 3,000 1,000 1,000 Total Reader Cost SR27,000,000 SR8,550,000 SR7,885,000 Software & hardware cost SR6,000,000 SR2,000,000 SR2,000,000 System Integration & Development cost SR4,000,000 Maintenance cost SR1,500,000 SR1,500,000 Total Cost SR142,000,000 SR114,950,000 SR117,785,000 PROFIT SR8,000,000 SR35,050,000 SR42,215,000

Figure 3: Estimated Cost–Benefit Analysis for the implementation of the RFID Surveillance & Monitoring system.

The calculation was based on 15 million pilgrims per year (Hajj and Umrah). At SR7.00 per pilgrim, the total cost for the tag reached SR105 million, while the cost for tag readers is SR27 million. The total cost for implementing the entire system will be SR142 million for the first year of operation. In order to sustain the cost of implementation, SR10 is charged to the pilgrim. This will generate SR150 million to the system implementer coffers. At this rate, the implementer will have SR8 million as profit for the first year. The cost for the 2nd and 3rd year will be slightly reduced as the system is already running; the main cost will be on the new tags for the new batches of pilgrims, and cost for upgrading the number of readers. Thus, profit will rise to be more than SR 30 million for the 2nd and the 3rd year. 8.0 Important Milestone Reminder

Suggested date for completion of main activities: 1. Stakeholders workshop – 3rd month (executed in May 2007) 2. Development of hajj training material – 6th month (due to start in August 2007) 3. Implementation of Pilot Education Program – 11th, 13th, 14th,15th month 4. Surveillance system – 15th month 5. Design of amenities – 4th – 15th month (Currently on-going in USM)

9.0 Conclusion The inconvenience faced by the pilgrims and the people of Makkah is getting worse every year. The problems need to be tackled as soon as possible. Since Hajj issues involved pilgrims from all Muslim nations, this stakeholders’ workshop was conducted to assemble a



Page | 16 joint international research and development team. Views from all nations that are present at the workshop are gathered to help ensure the development of an efficient Hajj system. The suggested development activities if implemented will inshaAllah reduce the burden of the pilgrims and the Hajj managers/authorities. All the suggested activities will require Technical Cooperation among Developing Countries (TCDC) and support - in term of resources and capital – from the Kingdom of Saudi Arabia Government and the Islamic institutions such as IDB and OIC. Without approval and support especially from the KSA Government, IDB, and the OIC, this project will not succeed. In total, to implement all the suggested solution, an estimated sum of USD 1.5 Billion is needed.



Page | 17 APPENDIX I

االبحثث االعلمي بيینن االنظظرريیة وواالتططبيیقق ووررشة عمللStakeholders Workshop: Commercialization of Hajj Research Grand Coral Hotel, Makkah 1-3 May 2007 (14-16 Rabi’ Al-Akhir 1428H)

Tuesday DAY ONE

1 May 2007 Date/Time 14/4/1428

Venue : Conference Room, Grand Coral Hotel, Makkah

09:00-10:00 Registration

10:00-10:45 Session 1: WELCOMING SPEECHES and launching

10 : 00 The Holy Quran

10:03-10:10 Dean of the Custodian of the Two Holy Mosques Institute of Hajj Research. UQU

10:10-10:20 Prof. Kamarulazizi Ibrahim, Hajj Research Director, USM.

10:20-10:30 HE Dr. Adnan Mohamed Wazan, Rector UQU

10:30-10:45 Launching by HRH Prince Abdulmajeed Bin Abdulaziz, Governor of Makkah Region 10.45-11:00 Refreshments break

11:00-12:30 Session 2: KEY NOTE ADRESSES Chairman: HE Dr. Osama Fadl Al-Bar - Mayor of Makkah

11:00-11:45 11:45-12:30

Dr. Sami Barhamin, The General Secretary of The High Commission for the Development of Makkah Province Makkah City : the Present and the Future Hon. Prof. Dato’ Dzulkifli Abdul Razak - Vice Chancellor, USM Advances in Science and Technology for Hajj activity

12.30-14.00 Dhuhr Prayer - Lunch Dhuhr = 12.18



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14:00-15:30

Session 3: Surveillance & Monitoring Chairman: Prof. Mohamed Radawi, Former Deputy Rector of UQU. Co-Chair: Prof. Mohd. Izham, Director, Corporate & Sustainable Development Division, USM

14:00-14:15 Workshop briefing

14:15-14:45 Research on Surveillance & Monitoring, Prof. Mohd. Rafie, School of Computer Sciences, USM, and Dr. Essam Khan, UQU.

14:45-15:15 Technology of Surveillance & Monitoring (by MY RFID Pvt. Ltd.) 15:15-15:30 Question and Answer 15:30-16:15 Break & Asr Prayer Asr = 15.40

16:15-17:30

Session 4: Transportation & Mobility Chairman: HE Dr. Naser Alsaloom, The General Secretary of The Commission for the Development of Makkah, Al-Madinah, and Al-Mashzeer. Co-Chair: Prof. Ku Azam Tuan Lonik, Chairman, Economic Studies Division, School of Distance Education, USM

16:15-16:45 Research on Transportation during Haj by Prof. Ahmad Farhan Mohd. Sadullah, Dean, School of Civil Engineering, USM and Dr. Mohamed Saif, UQU

16:45-17:15 Technology of Transportation & Mobility (by SCOMI Engineering Pvt. Ltd.) 17:15-17:30 Question and Answer 17:30 End of Day One Maghrib = 18.46 Wednesday DAY TWO Date/Time 2 May 2007 15/4/1428 Venue : Conference Room, Grand Coral Hotel, Makkah

09:00-10:30

Session 5: Waste Management Chairman: Prof. Asad Aburezaiza – Chairman of Saudi Society of Environmental Science. Co-Chair: Dr. Nasirun Mohd. Saleh, Director of Islamic Center, USM

09:00-09:30 Research on Waste Management During Haj Prof. Hamidi Abdul Aziz, Deputy Dean, School of Civil Engineering, USM and Eng. Abdullah Al-Sebaee, UQU.

09:30-10.00 Technology of Waste Management (by Idaman Bersih Pvt. Ltd.)

10:00-10:30 Question and Answer

10.30-11:00 Refreshments break



Page | 19

11:00-12:30

Session 6: Local Amenities Chairman: AP Dr. Mohamed Edrees, Deputy Dean for Academic Affairs, the CTHM Institute of Hajj Research, UQU. Co--Chair: Prof. Ar. Abd. Malek, Deputy Director of CETREE, USM.

11:00-11:30 Research on local amenities – Prof. Mohd. Omar Ab. Kadir, Chairman, Environmental Studies Division, School of Industrial Technology, USM and Dr. Mohamed A. Basalamah, UQU.

11:30-12:00 Technology on Local Amenities (by Puncak Niaga) 12:00-12:30 Question and Answer 12:30-14:00 Dhuhr Prayer & Lunch Dhuhr = 12.18

14:00-15:30

Session 7: Training, Education, & Awareness Chairman: Prof. Zuhair Alkazmi, Dean of the College of Education, UQU. Co-Chair: Prof. Zainal Abidin Sanusi, Coordinator of United Nation Regional Center of Expertise on Education for Sustainable Development, Penang, USM

14:00-14:30 Research on Hajj Training, Education, & Awareness by Prof. Zulkarnain A. Hatta, Chairman, Social Work Division, School of Social Sciences, USM and Dr. Hamza Gulman, UQU

14:30-15:00 Technology on Hajj Training, Education, & Awareness (by Lembaga Tabung Haji)

15:00-15:20 Question and Answer 15:20-15:30 Briefing on Parallel Sessions 15:30-16:15 Break & Asr Prayer Asr = 15.39

16.15-17:30

Session 8: Workshop (5 parallel sessions) LFA – Log-Frame Table Venue: Meeting rooms, Grand Coral Hotel, Makkah Chaired by Facilitators Interpreter: Dr. A. Rhaffor, Deputy Director, Islamic Center, USM.

16:15–17:30

Parallel 1- Surveillance & Monitoring (Facilitator: Prof. Mohd. Izham, USM & Prof. Mohamed Radawi /Assistant: Mr. Khairur) Parallel 2- Transportation & Mobility (Facilitator: Prof. Ku Azam, USM & Dr. Mohamed Saif /Assistant: Mr. Shahrul Fazli) Parallel 3- Waste Management (Facilitator: Dr. Nasirun, USM & Prof. Asad Aburizaiza/Assistant: Mr. Mohd. Firdaus) Parallel 4 – Local Amenities (Facilitator: Prof. Ar. Abd. Malek, USM & Dr. Mohamed Basalamah /Assistant: Mr. Mohd. Hafiz) Parallel 5 – Training, Education, & Awareness (Facilitator: Prof. Zainal Abidin, USM & Dr. Hamza Gulman /Assistant: Mr. Anas)

17.30 End of Day Two



Page | 20 Thursday DAY THREE Date/Time 3 May 2007 16/4/1428 Venue : Meeting Rooms, Grand Coral Hotel, Makkah

09:00–12:30 Session 9: Parallel 1- Parallel 5: Activity Schedule & Resource Schedule.

12:30 – 14:00 Dhuhr Prayer - Lunch Dhuhr = 12.18

14:00–15:40

Session 10 Workshop Presentation Chairman: Prof. Dr. Hj. Kamarulazizi Ibrahim, USM Co-Chair: Dr. Fadel Othman, UQU.

14:00-14.20 Surveillance & Monitoring

14:20-14:40 Transportation & Mobility

14:40-15:00 Waste Management

15:00-15:20 Local Amenities

15:20-15:40 Training, Education, and Awareness

15:40-16:00 Break & Asr Prayer Asr = 15.39

16:00-17:20 Session 11 Closing ceremony

16.00-16.20 Speech by Hon. Dr. Adnan Mohamed Alwazan, Rector of UQU

16.20-16.40 Speech by Hon. Prof. Dato’ Dzulkifli Bin Abdul Razak, VC of USM

16:40-17.10 Closing Speech by HE Dato’ Mustapa Mohammed, Minister of Higher Education Malaysia

17.20 ~ Workshop End Maghrib = 18.47

.



Page | 21 APPENDIX II

No. Salutation Name Organization

1 Eng Aadel Al-Harby Ministry of Transportation

2 Mr. Abang Ariffin A. Bohan Ariffin Shahzad

3 Eng. Abbas Mohammad Abu-Al-Naja Ministry of Transportation

4 Mr. Abdul Al-Raoof M. Al Jeddawi Makkah Municipality

5 Tuan Haji Abdul Aziz Haji Tahir ARON Education - Professional

6 Dr. Abdul Aziz Rashad Seroji UQU

7 Mr. Abdul Baqi Himad Habib Consulate of Sudan

8 Dr Abdul Malik b Abdul Shukor Smart Paradise

9 AP Dr. Ar.Hj. Abdul Malik bin Abdul Rahman Universiti Sains Malaysia

10 Eng. Abdul Rahman A. Abu Ali General Cars Syndicate, Ministry of Hajj

11 Mr. Abdul Rahman H. Faiyadhah Makkah & Holly Mashair Cleaning Project

12 Mr. Abdul Rahman M. A Mareh Umm Al-Qura University

13 Mr. Abdul Rahman M. Alwakeel Ministry of Communication

14 Mr. Abdul Raof Hashim Puncak niaga (M) Sdn Bhd

15 Mr. Abdul Raouf Mohamad Rashad -

16 Mr. Abdullah Abu Al-Ola CTHM IHR

17 Mr. Abdullah Al-Qahtana Ministry of Transportation

18 Dr. Abdullah Al-Qarni CTHM IHR

19 Eng. Abdullah Al-Sebaiee KAAU

20 Mr. Abdullah Bin Safar Department of internal affair

21 Dr. Abdullah Fadel Al-Qura Umm Al-Qura University

22 Mr. Abdullah Faisol Suba'I CTHM IHR

23 Mr. Abdullah Hasan Muhammad Ma'jani Muassasah for pilgrims Saudi Arabia

24 Mr. Abdullah Herazy CTHM IHR

25 Mr. Abdullah Saad Al Ahmari Civil Defend

26 Dr. Abdullah Saleh Alrakeebah Ministry of Transport

27 Mr. Abdullah Z. Al Shareef Public Safety Council

28 Mr. Abdullah Zaid Ahmed Shariff Makkah Safety council

29 Mr Abdulrahman H. Fayadhah Umm Al-Qura University

30 Mr. Abu Sarin B. Baha Idaman Bersih Sdn Bhd

31 Mr Adnan M. Shafie Total Technology Solutions

32 Mr. Ahamad Jelani CTHM IHR

33 Eng. Ahmad Abdulah Qattan Saudi Telecom Co.

34 Mr Ahmad Abuw Tahoon Al Nadwah News Paper

35 Mr. Ahmad Anas Ismail Universiti Sains Malaysia

36 Mr. Ahmad Asaad Bakhesh United Agents Office

37 Mr. R. Ahmad As'ad Hafez Muassasah Mutawwif Hujjaj

38 Mr. Ahmad As'ad Hafiz Muassah Iran For Hajj

39 AP Dr. Ahmad Farhan Mohd. Sadullah Universiti Sains Malaysia

40 Mr. Ahmad Hussin Khlagi Makkah Municipality



Page | 22

41 Prof. Ahmad Khammash Umm Al-Qura University

42 Mr. Ahmad Mohamed Alastal CTHM IHR 43 Mr. Ahmad Moulwi CTHM IHR 44 Eng. Ahmad Reffat Atia Sulaiman Makkah Al-Shawqia

45 Mr. Ahmad Safar Umm Al-Qura University

46 Dr. Ahmad Shammah Ministry of Higher Education, Saudi

47 Mr. Ahmad Suliman Ministry of Transportation

48 Prof. Ahmed Ali Khammash College applied of science

49 Dr. Ahmed Alu Shammah College of Medical Science, Makkah

50 Mr. Ahmed Hadi Bin Rabbaa Islamic Development Bank

51 Mr. Ahmed Hussain Khalagi Umm Al-Qura University

52 Mr. Akram Makhtar Ministry Of Hajj

53 Eng Al Sayed Ahmed Omar Zuhair Fayez Partnership

54 Dr Ali F. Al -Agla Development Company of Makkah, Madina, & Mashaer

55 Dr Alioui Belgacem Tunisia Hajj organization

56 Prof. Al-Sayed Mahmoud Mabrouk Umm Al-Qura University

57 Eng Amar Shayban Hajj Transport Monitoring Council

58 Mr. Aminuddin Mat Ariff Islamic Development Bank

59 Mr Anas Md Istikhor EPI Web Sdn. Bhd.

60 Prof. Asad Abu Rezaiza KAAU

61 Dr. Atef Hussain Asghar CTHM IHR

62 Mr. Ayman Sinan Ummul Al-Qura University

63 Mr. Badrol Hisham Mohd Nowani Universiti Sains Malaysia

64 Dr. Basem Qadi CTHM IHR 65 Dr. Basem Thafar CTHM IHR 66 Dr. Bassam H. Mashat Umm Al-Qura University

67 Prof. Dato' Dzulkifli Abdul Razak Universiti Sains Malaysia

68 Mr. Eisa ahmed T. Al-Kuwari State of Qatar

69 Mr. El Sayed Ahmed Omer Ahmed Zuhair Fayez Partnership Consultants

70 Dr. Esam Ali Khan CTHM IHR

71 Mr. Essam Hayak Makkah Municipality

72 Mr. Fadel Aas Hisyam -

73 Dr. Fadel M. Y Othman CTHM IHR

74 Mr. Fadil A. Ghanam Iran Hajj Organization

75 Eng. Faisal A. A Osra Umm Al-Qura University

76 Mr Firdaus Akbar EPIWeb Sdn. Bhd.

77 Mr. Hadil Mukhlid Alharbi Town Planning Office

78 Dr. Hamidi Universiti Sains Malaysia

79 Dr Hamza A Ghulman College of Engineering, Umm Al-Qura University

80 Mr. Hani Hasan Hafez Town Department

81 Mr. Hasan Sanadi CTHM IHR

82 Dr Hassan Hamza Hajrah Commission of Development of Makkah , Madinah and Mashaaer

83 Mr. Hatim Hayyaz Al-Zahrani King Abdul Aziz Airport



Page | 23

84 Dr. Hattan Filimban CTHM IHR 85 Mr. Husin Badr CTHM IHR 86 Mr. Ibrahim Qus CTHM IHR 87 Mr. Isham Abdul Rahman Shian Town Department

88 Dr. Ishaq Zaafarany Umm Al-Qura University

89 Mr. Jamal Abdul Menen CTHM IHR

90 Mr Jamal Abuzeid United Agents Office

91 Mr. Jamal H. qadah Dallah Co.

92 Mr. Jamal Hariri Town Department

93 Dr. Jasdi Hasri Umm Al-Qura University

94 Mr. Kamal Ezi CAD & GIS

95 Prof. Kamarulazizi bin Ibrahim Universiti Sains Malaysia

96 Mr. Kamel Abu Al Khair CTHM IHR

97 Mr. Kamel Saleh Al-Majnouni Saudi Telecom Company

98 Mr. Kamil Azman Kamil Azman & Co. Advocates & Solicitors

99 Mr. Khairurrahim Ahmad Hilme Universiti Sains Malaysia

100 Mr. Khaled Hasan Redhwan Makkah Municipality

101 Mr Khaled M.S. Qattan Civil Department

102 Mr. Khaled Mohammed M Kabli High Commision of the development of Makkah province

103 Mr Khalid A. Khawanalanan Al-Nadwah press

104 Mr. Khalid A. Osra Umm Al-Qura University

105 Dr Khalid Goyered Al- Anzia Umm Al-Qura University

106 Mr. Khalid M. Kabily Hajj Commision of the development of makkah province

107 Mr. Khalid Mursi Institute of Hajj Research, Umm Al-Qura University

108 Mr. Kholid Sulaiman Idris Consulate Sudan Jeddah

109 Dr Ku Azam Tuan Lonik Universiti Sains Malaysia

110 Mr M.M Nasrolla CTHM IHR

111 Prof M.M. Nasralla Umm Al-Qura University

112 Dr. Mahammad S. Badabaan CTHM IHR

113 Mr. Mahdi Bin Assyed Abdul Ilah Suhrah Iran Hajj Organization

114 Dr Maher I. Rejab Umm Al-Qura University

115 Datuk Mahmoud J. Hassoubah Dallah Albaraka (M) Holding Sdn Bhd

116 Mr Mahmoud J. Hassoubah United Agents Office

117 Eng. Mahmoud Qattan CTHM IHR 118 Mr. Mahmud Salam Biyumi CTHM IHR

119 Mr Majed Turki Al- Mutaini King Abdul Aziz Airport, General Authority of Civil Aviation

120 Ar. Mansour Mohammed Alawi Non-Arab African Countries

121 Mr. Mazen A. Malibari Umm Al-Qura University

122 Mr. Mehrez Saleh Nassier Institute of Hajj Research, Umm Al-Qura University

123 Mr. Mohamad Abdullah Universiti Sains Malaysia

124 Eng Mohamed Fahad Al Madhi Saudi Railways Organization



Page | 24

125 Dr. Mohamed Hesham Mahfouz Faculty of Medicine, Umm Al-Qura University

126 Mr. Mohamed Ismail B Hj. Othman Umpan Group of companies

127 Assoc. Prof Mohamed Izham Mohamed Ibrahim Universiti Sains Malaysia

128 Prof. Mohamed Mokhtar Mohamed Umm Al-Qura University

129 Mr Mohamed Tawfeeq Madani Ministry of Transportation

130 Dr. Mohammad A. Basalamah Umm Al-Qura University

131 Mr. Mohammad Al Asid Sudan Hajj Research

132 Dr. Mohammad Al Shareif CTHM IHR 133 Mr. Mohammad Mawlawi CTHM IHR 134 Dr. Mohammad S. Zamzami Umm Al-Qura University

135 Eng Mohammad Silam Qattan The EST of Mutawif for pilgrims from Africa non arab countires

136 Mr. Mohammaed B. Saifaddin The EST of Mutawif for pilgrims from Africa non arab countires

137 Dr Mohammed A. Saif Umm Al-Qura University

138 Dr Mohammed Simsim Umm Al-Qura University

139 Mr Mohd Aqalan Alqamidi Umm Al-Qura University

140 Mr. Mohd Firdaus Kamis Universiti Sains Malaysia

141 Dato' Mohd Foad Hj Mat Isa Idaman Bersih Sdn Bhd

142 Mr. Mohd Hafiz Mohd Salleh Universiti Sains Malaysia

143 Mr Mohd Khalid Bin Mohd Noordin Lembaga Tabung Haji

144 Prof. Mohd Omar Ab Kadir Universiti Sains Malaysia

145 Assoc. Prof Mohd Rafie Universiti Sains Malaysia

146 Mr Mohd Salleh B. Abd. Mubin Lembaga Tabung Haji

147 Dato' Prof. Mohd. Idris Salleh Universiti Sains Malaysia

148 Dr. Muhammad A. Edrees Institute of Hajj Research, Umm Al-Qura University

149 Prof. Dr. Muhammad Radhawi Umm Al-Qura University

150 Mr. Musaid Ibrahim Al-Hushan Murur Jeddah

151 Mr. Mustafa Musa CTHM IHR 152 Dr. Nabel Koshak CTHM IHR 153 Dr Nabisar Mustan Cambridge Scitek

154 Mr. Nadir Muhammad Ibrahim 'Asiri Umm Al-Qura University

155 Mr. Naif Abdul Aziz Al-Jammaz Umm Al-Qura University

156 Dr. Naser Al-Bogami CTHM IHR

157 Mr. Nasirun Saleh Universiti Sains Malaysia

158 Mr Nizran Noordin EPIWeb Sdn. Bhd.

159 Mr. Noor Aldin Samir Filemban Umm Al-Qura University

160 Mr. Nor Azman Othman Umpan Group of companies

161 Mr. Omar Ba-Moosa Institute of Hajj Research, Umm Al-Qura University

162 HE Dr. Osama Bin Fadel Al Bar Makkah Municipality

163 Mr. Osama Zaytooni Makkah Municipality

164 Dr. Othman Bakr Gazzaz CTHM IHR

165 Dr. Ra'ed Omar Abdullah Kadi Umm Al-Qura University

166 Mr. Rafee Yusoff Islamic Development Bank



Page | 25

167 Eng Rashad Saud Ashour Cleaning Department, Makkah Municipality

168 Eng. Sadiq Kadi Institute of Hajj Research, Umm Al-Qura University

169 Mr. Saidul Aziz Abdul Mohammad Hasan Bashir Consulate Sudan Jeddah

170 Eng Salahudin Ayoub Qadah Saudi Telecom Company

171 Eng. Saleh A. Ezzat Makkah Municipality

172 Mr. Saleh a. Koshack Makkah Municipality

173 Mr. Saleh Ali Al Hamri CTHM IHR

174 Mr. Salleh Bamar Doh Umm Al-Qura University

175 Mr. Salman Al Jami'I Murur Jeddah

176 Dr. Sameer Ashi Institute of Hajj Research, Umm Al-Qura University

177 Dr Sameer Natto Umm Al-Qura University

178 Mr. Samir Awwan CTHM IHR

179 Mr. Shahrul Fadli Abd Rahman Universiti Sains Malaysia

180 Mr. Shajja' Syiab Fazjallah Al-Harbi Umm Al-Qura University

181 Mr. Shaker Barak Arqam Trading

182 Mr. Soid Bin Ramah Al Damih Civil Defend

183 Mr. Sultan Abdullah Azzahrani Umm Al-Qura University

184 Assoc. Prof Sultan Saeed Bokhari Umm Al-Qura University

185 Mr. Syamshuar Bin Husin Idaman Bersih Sdn. Bhd

186 Eng Talal H. Mohdher Arab Tewafah

187 Haji Tengku Aziz Bin Raja Abdullah Lembaga Tabung Haji

188 Dr. Thamer hamdan AlHarbi Umm Al-Qura University

189 Mr. Tholal Ibrahim Bukhori Umm Al-Qura University

190 Eng Turki Khalaf Al- Qurashi Ministry of Hajj (transportation)

191 Eng Usamah Abdullah zathiri -

192 Eng Wadea Azhar Saudi Telecom Company

193 Dr. Wael Saleh Alhalabi Umm Al-Qura University

194 Eng Waleed Moha Gassas King Abdul Aziz Airport

195 Mr. Wan Azmi Wan Yusoff SCOMI Engineering

196 Porf. Dr. Yahya Shith As- Sanusi CTHM IHR

197 Assoc. Prof Zainal Abidin Sanusi Universiti Sains Malaysia

198 Mr Zairulnahar Zakaria ARON Education

199 Dr. Zulkarnain Mohd Hatta Universiti Sains Malaysia

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