8 Key Responsibilities of Customer Centricity to keep customers coming back
Key Responsibilities
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Transcript of Key Responsibilities
Key Responsibilities & Accomplishments: Proposed solution(s) and methodologies to eliminate the risks in Design Involved in the identification of Key controls, Risks and SOD issues. Documented the Role Matrix
procedure for different modules and business processes, new user request from and security profile maintenance procedure
Redesigned SAP roles with SOD considerations to avoid any SOD conflicts within a role Creation of different kind of SAP Security Roles and Analysis Authorization Configuration and Analysis of authorization log (RSECADMIN, ST01 and SU53) Performed unit testing, created UAT scripts and developed manuals Implemented CUA (Central User Administration) to connect several systems to a single CUA
system Supported Cut-Over activities (24/7) for Phased Go-Live, including Mass User Maintenance Restricting users from publishing work books in Production and making workbooks
transportable On Call Support for High severity application issues Technical Trainings and KT handover to new resources Troubleshooting for user reported Roles and Authorization Issues
Supported Enablement activities like User provisioning, defect resolution for various SAP Production applications like R/3, ECC, APO, SCM, BW, Solution manager
Managed security role and SU24 Transport across the landscape