Key components for a journey to a customer centric organisation
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description
This infographic helps explain the core components of the transformational journey and the customer-strategy, and is based upon the SCHEMA Customer Management Framework which is the methodology we use to drive customer-centric transformation. **If graphicresolution in slideshare view is not optimal, try downloading via slideshare, it should give a 11 mb PDF file in high quality**
Transcript of Key components for a journey to a customer centric organisation
