Key Challenges in Community Services and Health

Dr Brendan Goodger | 2015

National Manager Policy and Research

KEY CHALLENGES IN COMMUNITY SERVICES AND HEALTH

WH

National advisory body

Funded by the Department of Industry

WE ARE D WHAT WE

Ensure qualifications and workforce development are relevant and responsive to industry needs

HOW WE DO IT

By developing & maintaining

training packages

By engaging with government,

industry & VET sector

By researching workforce trends

& needs

By supporting workforce

development

SUMMARY DATA INSIGHT TOOL APPENDICES

ESCAN 2015: BUILDING A HEALTHY FUTURE

SKILLS, PLANNING & ENTERPRISE

BUILDING A HEALTHY FUTURE

KEY INSIGHTS FOR 2015

Health & community service providers

are transitioning to new models of

service delivery

The VET sector is undergoing a period

of transformative change

Ongoing need to invest in workforce

planning & development to support

industry change

VET has a crucial role in building a

healthy future

INDUSTRY IN TRANSITION

Changes in demand for services

are being driven by:

Population factors, including

ageing

Policy focus on client-focused &

consumer-directed service models

Increasingly diverse client base

with complex needs

INCREASED DEMAND FOR SERVICES

AS A NATION WE ARE

GETTING OLDER

More older people

Increased demand for care and support services

=

1984

120,862 Today

455,390 2044

1,655,997

People aged 85+ years


• Strong growth in demand for care & support services

• Changing client need/ context

• Emphasis on client-focused services

Service Demand

Trends in funding for care &

support services include:

reduced growth in funding, in the

context of increased service demand

move from block funding to

consumer-directed funding models

increasingly competitive market

for funding

SHIFT IN FUNDING POLICY

$





Service Demand

• Reduced growth in funding

• New models to improve client choice & control

• More competitive funding environment

Shift in Funding Policy





Service Demand

• Reduced growth in funding

• New models to improve client choice & control

• More competitive funding environment

Shift in Funding Policy

• Reviewing business & administrative processes

• Developing their workforce to meet emerging needs

Service Providers

Responding

VET SECTOR TRANSFORMATIVE CHANGE

Changes impacting the VET sector include: new approaches to VET funding in States & Territories;

while overall funding for VET is in decline

each training package is currently being reviewed to meet

new standards & industry requirements

new approaches to the design and development of

training packages are being considered

new measures relating to the regulation of RTOs are being

introduced

VET REFORM

$

Change in government spending between 1999 &

2011 by education sector:

FUNDING FOR VOCATIONAL EDUCATION &TRAINING

Primary schools

+31% +20% -25% +3%

Secondary schools

Vocational Education &

Training

Higher Education

Health & Community Services

Training Packages review: content is being updated to respond

to industry change

streamlining has reduced the number

of units of competency by 32%

new assessment requirements

have been developed

CURRENT REVIEW HEALTH & COMMUNITY SERVICES

Reform is being driven by a VET

taskforce – focus on promoting

quality

How will reforms affect the design &

development of training packages?

As reforms are implemented, all

stakeholders will need to work

together for a successful transition

BROADER VET CONTEXT

INVEST IN WORKFORCE PLANNING & DEVELOPMENT

Community Services & Health

Manufacturing Mining

People employed

2013 1.4 MILLION 0.9 MILLION 0.3 MILLION

% of total workforce

Change in no. workers by

2018

12 % 8 % 2 %

+229,400 16%

- 40,300 4%

-12,300 4%

COMMUNITY SERVICES & HEALTH The largest and fastest growing industry

CONTRIBUTION OF INFORMAL CARERS

1. 4 m Community Services & Health Workers

2 .7 m Informal (unpaid) Carers

Recognition of carers role in the

care team

Carers need the appropriate legislative & financial support

Training and career

pathways

INCREASED DEMAND FOR WORKERS

1 IN 4 new jobs created will be in our industry

ESTIMATED

229,400 new workers will join our industry

MOST NEW JOBS WILL BE:

Aged Care & Disability Support

Workers

Registered Nurses

Child Carers

Education Aides

Nursing Support & Personal Care

Workers

THE INDUSTRY ALSO NEEDS:

Managers

Administrators

or

Between 2013 & 2018

LONGER TERM PROJECTIONS

350,000 Workers in Aged Care in 2012

1.3 m Workers needed in Aged Care by 2050

Overseas workers

Long term unemployed

Informal carers

Unemployed youth

Business leadership &

Management

Technological knowledge &

skills

Care & support coordination

Increased scope & flexibility of

support worker roles

SKILLS IN DEMAND

SHIFT TO A MORE QUALIFIED WORKFORCE Proportion of contact workers in Early Childhood Education

and Care (ECEC) with an ECEC qualification, 2010 and 2013

Data Source: The Social Research Centre (2014). 2013 National Early Childhood Education and

Care Workforce Census.

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

2010 2013

Total staff with anECEC-relatedqualification

Staff without an ECEC-related qualification

Workforce development activities

are being supported through: co-contribution funding for

industry-led initiatives

national workforce development

initiatives

regional collaboration to respond to

a region’s workforce needs

INNOVATIONS IN WORKFORCE DEVELOPMENT

Our industry must continue to

develop its workforce to meet

increased and changing

demand

Cost of workforce development

can be prohibitive

Uncertainty about workforce

development opportunities may

make implementing further

initiatives more difficult

CURRENT CHALLENGES

$

?

CRUCIAL ROLE OF VET IN BUILDING A HEALTHY FUTURE

Increased demand for VET

qualified occupations

Growth in VET qualification

enrolments and completions

Training is industry relevant,

however there is scope to improve

training quality and efficiency

VET CONTRIBUTION TO CS&H INDUSTRY

LARGEST GROWTH OCCUPATIONS

Data Source: Occupational Projections from 2013 to November 2018, (Department of Employment, 2014)

Note:*indicates groups that include occupations aligned to VET qualifications

40,900

36,900

21,600

15,100

13,500

10,800

10,000

4,500

4,500

3,300

0 5,000 10,000 15,000 20,000 25,000 30,000 35,000 40,000 45,000

Aged and Disabled Carers*

Registered Nurses

Child Carers*

Education Aides*

Nursing Support and Personal Care Workers*

Welfare Support Workers*

Generalist Medical Practitioners

Health and Welfare Services Managers*

Occupational & Environmental Health…

Social Workers

Projected increase in roles between 2013 and 2018

Projected growth in selected health and community service specific

occupational groups, 2013-2018

VET qualified

HE qualified

ENROLMENT NUMBERS

Health Training Package

Community Services Training Package

87% increase from 2009

70,209 enrolled (2013)

261,593 enrolled (2013)

18% increase from 2009

Highest enrolments for

qualifications aligned to…

Child Care

Worker

Community

Worker

LARGEST GROWTH IN ENROLMENTS

Increase in Community Services & Health enrolments by occupation, 2009-2013

Data sources: NCVER VOCSTATS, Course enrolments by year, type of accreditation (training package), accessed

January 2015; aligned to occupation (6-digit ANZSCO) according to qualification classification report, training.gov.au as at

January 2015.

37,193

28,258

18,588

17,423

10,509

9,967

6,700

5,590

5,455

3,776

0 5,000 10,000 15,000 20,000 25,000 30,000 35,000 40,000

Child Care Worker

Community Worker

Teachers' Aide

Aged or Disabled Carer

Child Care Centre Manager

Enrolled Nurse

Nursing Support Worker

Personal Care Assistant

Residential Care Officer

Disabilities Services Officer

QUALIFICATION COMPLETIONS

Health Training Package

Community Services Training Package

107% increase on 2008

17,888 Completions

(2012)

77,243 Completions

(2012)

144% increase on 2008

Latest evidence suggests: industry stakeholders are

concerned about variable and

poor quality training

difficulties providing sufficient

work placements, and concerns

about future capacity

training for the community

services and health workforce

could be more efficient

IMPROVING QUALITY & EFFICIENCY IN VET

In the Community Services and Health industry:


All learners completed

qualifications

36% 77% 61%

NWDF learners completed

qualifications

EBPPP learners completed

qualifications

Proportion of employed graduates that reported their

training was relevant to their job:


78% 85%

Average across all training package

courses

Community Services and Health

graduates only

KEY MESSAGES

Industry, the VET sector, governments & other

industry stakeholders need to work together to: monitor and understand trends in service demand

identify workforce development needs

develop a national workforce development plan for our industry

respond to increased and changing demand for services

DEVELOPING THE FUTURE WORKFORCE

To optimise the VET contribution to developing

the community services & health workforce: monitor the impact of the current review of Community Services &

Health Training Packages

engage the full breadth of industry stakeholders to ensure national

standards respond to the needs of industry

collect & analyse data to support improved understanding of quality

& efficiency in VET

invest in VET & target funding to improve efficiency & quality

ensure that regulatory & quality control measures support the

delivery of high quality training.

OPTIMISING THE VET CONTRIBUTION

We need a future focused approach to our

industry’s workforce that considers: how to increase capacity to meet longer term projected needs

the contribution of informal carers

how to address broader workforce development challenges

the role of VET in continuing to drive productivity

NATIONAL WORKFORCE PLAN

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Key Challenges in Community Services and Health

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