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  • Kerala State Electricity Board Abstract

    Procedure simplification - Simplification Service Connection Procedure – Orders Issued.

    ------------------------------------------------------------------------------------------------------------------------- Distribution Profit Centre

    BO (FB) No 2197/2008 (DPCII/T&C of Supply.02/2008-09) Dated Thiruvananthapuram, 02.09.2008 ------------------------------------------------------------------------------------------------------------------------- Read: 1 BO (FM) 2319/2007 (DPC III/Reforms/Simplification/07-08) dated

    11.10.2007 2 Report dated 11-4-2008 of the committee constituted for studying the issue. 3 Proceedings of Board Meeting dated 25.06.2008 4 Letter no KSERC/III/T&C of Supply/2008/624 dtd 14.08.2008 of KSERC 5 Decision of FTM dated 20.08.2008


    Representations have been received from various quarters to simplify the procedures now adopted for applying for various purposes in KSEB. As a part of simplifying the procedures, a task force was constituted vide BO(FM)2319/2007 (DPC III/Reforms/Simplification/07-08) dtd 11.10.2007 to study issues regarding simplification of service connection application booklets, service connection procedures, ownership change, tariff change, cash collection, work deposit, efficient functioning of enquiry counters, prevention of electrical accidents, standardisation of distribution network, implementation of standards of performance etc. The committee submitted its report on these aspects. As per clause 30 of Conditions of Supply of Electrical Energy 1990, change of tariff under LT from higher to lower tariff shall be permitted in bonafide case by the officer not below the rank of Executive Engineer. But in the Terms and Conditions of Supply 2005, the officers not below the rank of Assistant Executive Engineer can allow change of tariff. In order to avoid delay in tariff change it was suggested that Assistant Executive Engineers of Electrical Sub Division shall be authorised to change tariff from a higher to lower tariff in bonafide cases. As per clause 16 of Terms and Conditions of Supply 2005, all applicants for new connection shall pay in advance a security deposit (CD) equivalent to 2 / 3 months electricity charges based on billing cycle. The Board is reviewing the adequacy of CD during the first quarter of the every financial year. Board is also paying interest on security deposit. The initial security deposit collected from the consumer is not uniform at present. For transparency it was suggested that the initial security deposits should be unified. Many a time Board is facing difficulty in realizing pending arrears when the supply is registered in the name of tenants. Hence it was proposed that in case of application by tenant, applicant should remit Security Deposit (CD) at twice the normal rate (this shall be applicable while collecting Additional Security Deposit (ACD) also). As a step towards procedure simplification, it was suggested that service connection application procedure shall be revised and that general guidelines shall be issued to applicants as well as officials

  • Having examined the matter in detail Board orders the following: 1 The service connection application as in Annexure I & II is approved and is having

    the consent of KSERC. The revised service connection application shall be introduced in all Electrical Circles through out Kerala.

    2 The Deputy Chief Engineers of Electrical Circles shall print sufficient numbers of service connection application forms and guidelines to consumers in both English & Malayalam (Annexure III). For the printing of application form 90 gsm Ledger paper shall be used. The application forms shall be machine numbered.

    3 The application forms shall be distributed at Rs. 10/- per application to individual applicants from cash counters of Electrical Sections, Electrical Divisions and Circle offices and if possible through FRIENDS counter.

    4 The practice of executing agreement in non-judicial stamp paper shall be dispensed with and court fee stamp of Rs. 50/- insisted in the application forms, in the case of LT service connections.

    5 In case of application by tenant, tenant shall remit Security Deposit (CD) at twice the normal rate. This shall be applicable while collecting Additional Security Deposit (ACD) also.

    6 Board has approved uniform rate of the initial security deposits as below:

    Rate of CD per kW or part there of connected load Domestic

    BPL applicants having CL less than 500 W Others

    Agricultural & LT VI D category

    Industrial Others

    Rs.125 Rs.300 Rs.200 Rs.500 Rs.1000 7 Assistant Executive Engineers of Electrical Sub Division are authorised to change

    tariff of consumers (from higher to lower tariff) in bonafide cases, at the request of consumer

    8 Applicants for Weather Proof service connections not requiring phase addition, post insertion, support post etc shall be given an option to remit CD & SCC/OYEC amount at standard rates on the basis of data furnished by him/her in the application form, along with the AF, prior to site inspection by the field officer

    9 Applicants for service connection are given an option to submit applications through registered post, along with crossed DD towards application fee for service connection favouring Assistant Engineer of the concerned Electrical Section.

    10 Chief Engineer (Commercial & Tariff) shall forward the revised service connection application forms to KSERC and take necessary steps for making necessary alterations in Cl 14 (8) & 19 and forms 1 and 7 of Terms and Conditions of Supply 2005 and to obtain necessary approval from KSERC for the same

    11 A general guideline to officials is appended as Annexure IV.

    By Order of the Board Sd/-

    M. Subair Secretary

  • To The Chief Engineer (Distribution – South / Central / North) The Chief Engineer (Commercial & Tariff) All the Deputy Chief Engineers of Electrical Circles

    Copy to:

    Chief Engineer (Corporate Planning) / The Chief Engineer (TC&M) The Chief Vigilance Officer The Director (MIS) TA to Chairman / Member (Distn)/ Member (Trans)/ Member (Gen) All Executive Engineers of Electrical Divisions PA to Member (Finance)/ CA to Secretary The Fair Copy Superintendent / Library/ Stock File

    Forwarded / By Order

    Assistant Engineer

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