Ken Cochrane - Reading the Signals and Preparing for the Future
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Transcript of Ken Cochrane - Reading the Signals and Preparing for the Future
GTEC 2008“Reading the Signals and Preparing for the Future”
October 28, 2008
Ken CochraneChief Information Officer of the Government of Canada
Introduction
“In the pre-globalization world, change occurred incrementally and infrequently”
“Organizations are faced with more hazards and more opportunities, forcing them to make dramatic changes and improvements”
(John Kotter)
Understanding Types of Change
(Nadler & Tushman)
Areas of Strategic Focus
• Security in a networked world
• The current and future workforce
• Web 2.0 and connecting the enterprise
Security in a Networked World
According to a survey commissioned by the
Canadian Association of Police Boards…
…Cyber crime is poised to become the country’s
biggest criminal endeavour.
CBC reports that…
…Police have dismantled a network of 16 computer hackers who targeted…
…unprotected personal computers and took control
of nearly 1 million computers worldwide.
Investigators estimate that the network profited by as
much as $45 million.
Symantec estimates…
...your full identity sells for between
$1 and $15
Your email password sells for between
$4 and $30
Your bank account information might fetch
$10 to $1,000
Malware is a group of sophisticated software that penetrates networks and
computers…
They are commonly called:TrojansWormsViruses
Key Loggers
Malware is evolving faster than antivirus applications.
According to IDG news…
…Malware pushers use dedicated test labs and
professional techniques to improve their chances of infecting your computer...
According to Verizon Business…
…75% of breaches are not discovered by the victim.
So, do we need to only worry about protecting
computers?
According toInformationWeek…
…the CIA has admittedthat recent power outages in
multiple cities outside of the United States
are the result of cyber attacks.
According to the Washington Post…
...the amount proposed for information security
in the American Federal Budget for 2009:
$7.3 billion.
According to Packet Clearing House…
...cyber attacks are so inexpensive & easy to do
that they will almost certainly remain a feature of
modern warfare.
We have seen the signals.
How do we prepare for security in a
networked world?
Proactive Defense
GC IT Incident Management Plan
Identity Management
Pan-Canadian Identity Management and Authentication Framework
The Workforce ofToday
andTomorrow
According to theUS Bureau of
Labour Statistics...
...careers in the IT sectorwill continue to
enjoy high salaries.
Careers in the IT sectorwill also enjoy
more than twice the growth rate of the overall workforce.
Canadian university enrolment in Technology
steadily decreased between 2001 and 2006
from 46,000 to 36,000.
Canadian university enrolment in Law, Business and Public Administration increased during the same
period.
Businesses are anticipating skills shortfalls…
…for ICT practitioners.
The ICT skills shortage for Western Europe
was an estimated 1.7 million.
In 2005.
While many agree that ….
…individuals will need to regularly learn new skills to
maintain their employability...
…the greatest issue facing organizations is
an inability to rapidly develop skills to address current
needs.
A recent survey of Canadian university and college
students found:
19% favour working for the government or public sector
after graduation.
85% consider opportunities for advancement as the number one reason for
choosing a job.
36% said that they expected to be promoted
within a year.
49% expect promotion within two years.
In a survey of Workers in the United Kingdom,
37% regard starting a new job as more stressful than a
first date.
We know what the signs are.
How do we prepare for the current and future workforce?
Generic Jobs & Job Competencies
Recruiting
• Collective Staffing• Return to schools year
after year• Job Fairs
Reaching the New Generation of Students
Web 2.0 and Connecting
the Enterprise
According to Internet World Stats dot com...
...worldwide Internet penetration was 21%
or1.5 billion people.
Canadian internet penetration:
84.3%or
28 million people.
6th highest on Earth.
As per arstechnica…
Wikipedia serves 10 billion pages each month.
Wikipedia’s peak traffic is 50,000 requests a second.
Wikipedia has75,000 active contributors,
working on more than 10 million articles,
in 250 languages.
Wikipedia attracts more than 684 million visitors per year.
The “Blogosphere” isa series of interconnected
communities of bloggers and their readers.
Technorati maintains a directory of 113 million
blogs.Up from 70 million
one year ago.
According to Technorati’s State of the Blogosphere
2008…
...184 million peoplehave started a blog
and364 million people
read blogs.
According to comScore, June 2008...
...social networking is growing by 25% per year.
580 million people engage in social networking around
the globe.100 million people are
Facebook users.
According to a 2007 McKinsey Survey on
Internet Technologies…
75% of executives plan to maintain or increase their
investments in wikis, blogs and social networking tools.
Executives say they are using Web 2.0 technologies
to communicate with customers and business
partners, andto encourage internal
collaboration.
According to a New Technologies 2007 study:
87% of Canadians feel the government should invest in
the use of Web 2.0
84% of Canadians spend more than 6 hours per month on
social networking sites
70% of Canadians over age 55
had visited a social networking site
According to “Perceptions of Blogs and
Traditional Media” (A survey of American adults)
…
...51% of respondents believe they will get their news and entertainment from blogs
rather than traditional media.
49% of respondents said that blogs are just as valid media
sources astraditional media.
21% of respondents believe that newspapers will not
exist in 10 years.
These are the signals.
How do we prepare for Web 2.0 and connecting the
enterprise?
Wiki and Blog Pilots
• Designed to test use of the tools for business purposes (internally facing)
– Blog• 200 users from 70 departments
– Wiki• 1,000 users from 100 departments• 20 active wiki communities• 10 waiting in the queue
Usage Guidance
• Code of values and ethics• Use of electronic networks• Official Languages• Privacy• Accessibility• Access to Information• Common Look and Feel• Intellectual Property and Copyright• Information Management
Piloting…
A Meeting Place for Public Servants
GTEC 2008“Reading the Signals and Preparing for the Future”
October 28, 2008
Ken CochraneChief Information Officer of the Government of Canada