Keith McClanahanFacility Issues (928) 213-9767keithmcc@facilityissues.com

Benchmarking Survey Results and Trends

2014 IAMFA

Bench . mark . ing: The search for industry best practices that lead to superior performance

Benchmarking

IAMFA – Prior Conference Feedback

Hot topics: expand hot topics discussion to provide more value

Networking time… More of it… Use lunch time for networking – not

presentations Fewer presentations with more time for

discussions…“just a few” presentations

IAMFA – Prior Conference Feedback

Provide the final report after the conference

Design the conference to provide maximum value to the attendees

More discussion of report results Understand reasons for high/low cost

variations Ask people to talk about significant

changes

IAMFA – Steering Committee

Brent Adams, Library of Congress

Jennifer Fragomeni, Exploratorium

Kendra Gastright & Steve Hinz, Smithsonian

Institution

Oren Gray, J. Paul Getty Trust (retired)

Patrick Jones, Art Institute of Chicago

Guy Larocque, Canadian Museum of Civilization

Keith McClanahan, Facility Issues

Linda McMillian & Jack Plumb, National Library of

Scotland

Rich Reinert, Philadelphia Museum of Art

Tony Young, Carnegie Museums

IAMFA Steering CommitteeMajor Responsibilities…

Review and adjustment of survey questions for meaningful results

Assistance in identifying new participants Format and layout of report Guidance in establishing the

Benchmarking Practices and Learning Workshop

Always looking for ways to improve & add value

IAMFA – Schedule

IAMFA Benchmarking Process:

1. Define Benchmarks & Reach Consensus2. Enroll

3. Gather Data

4. Publish Comparisons

IAMFA Benchmarks

2013 Report 2014 Report

Benchmarking Groups Include…

IFMA’s Utility Council Museum and Cultural Institutions (IAMFA) Facility Managers Roundtable (FMRT) Research Facilities Benchmarking Group

(Labs) Outsource Providers

IAMFA Benchmark Comparisons

IAMFA Benchmarks

IAMFA Benchmark Comparisons

IAMFA Benchmarks

IAMFA Benchmarks

IAMFA Benchmark Comparisons

IAMFA Benchmarks

IAMFA Benchmark Comparisons

IAMFA Benchmarks

IAMFA Benchmarks

IAMFA Benchmarking Process:

1. Define Benchmarks & Reach Consensus2. Enroll

3. Gather Data

5. Focus on Those That Appear Better

4. Publish Comparisons

Improved reliability and energy savings

Use of daylighting

Facade reconstruction

Chiller replacement projects

Additional/upgraded emergency generation

Increasing use of temporary space

Increased use of VFDs

Waterless urinals – do not seem to be working wellç

Waterless urinals – do not seem to be working well

Starting to see more use of grey water

IT and Facilities seem more coordinated

Motion sensors on everything…

Upgrades to Maintenance Management Systems and Building Management Systems

Upgraded employee amenities

IAMFA Benchmarking Process:

8. Repeat

1. Define Parameters & Reach Consensus2. Choose

Partners3. Gather

Data

5. Focus on Those That Appear Better

4. Publish Comparisons

6. Implement Ideas

7. Track

Website: http://www.FacilityIssues.com

Thank You

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