Keeping Your Volunteers

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www.globelearnin g.org Follow us on twitter (@globelearning) ‘Like’ us on Facebook (www.facebook.com/globelearning) Welcome to today’s webinar: ‘Keeping Your Volunteers’ The webinar will begin promptly at 1pm and last approximately 45 minutes. The webinar will be delivered by Ann Maughan. Ann has over 20 years’ experience working in the voluntary sector. She has set up volunteer programmes, managed volunteers, and developed a range of training programmes to support volunteer managers.

description

This presentation is from our Keeping Your Volunteers webinar and talks about some of the things you can do to ensure that you are providing a positive volunteering environment for your volunteers. It will talk about support and supervision, protecting and valuing your volunteers, and more.

Transcript of Keeping Your Volunteers

Page 1: Keeping Your Volunteers

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Welcome to today’s webinar:

‘Keeping Your Volunteers’The webinar will begin promptly at 1pm and

last approximately 45 minutes.

The webinar will be delivered by Ann Maughan.

Ann has over 20 years’ experience working in the voluntary sector. She has set up volunteer programmes,

managed volunteers, and developed a range of training programmes to support volunteer managers.

Page 2: Keeping Your Volunteers

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We will cover:

• Motivating Volunteers• Communicating with Volunteers • Planning and Allocating Tasks • Supporting and Supervising Volunteers• Protecting Volunteers • Developing Your Volunteers • Celebrating Achievement

Page 3: Keeping Your Volunteers

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Don’t Waste Your Time...

At the beginning you spend time and energy selecting, recruiting, inducting and training

volunteers.

Don't waste this effort by losing them later.

Page 4: Keeping Your Volunteers

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• Academic theories • What motivates you?• What motivates volunteers?• Think about all of the ideas in this webinar

Motivating...

Page 5: Keeping Your Volunteers

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Communicating...

• Think about your communication skills • Think about your volunteers’ needs

and capability• Present information clearly• Find up to date methods of

communicating

Page 6: Keeping Your Volunteers

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Planning...

• Analyse tasks• Set SMART objectives• Draw up a plan• Communicate the plan• Monitor

Page 7: Keeping Your Volunteers

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Supporting...

• Look after, and provide for, the person and make them feel valued

• Combat isolation• Involve them• Sort out their problems and any conflict • Use a variety of methods

Page 8: Keeping Your Volunteers

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Supervising...

• Making sure the tasks are done• Having supervision sessions

Page 9: Keeping Your Volunteers

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Dealing with Poor Performance...

• Reassign• Retain• Revitalise• Refer• Retire

Page 10: Keeping Your Volunteers

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Developing...

• Making sure they know how to carry out their role

• Knowledge, procedures, skills they need

Page 11: Keeping Your Volunteers

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Protecting...

• From financial harm• From emotional harm• From physical harm

Page 12: Keeping Your Volunteers

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Celebrating!

Page 13: Keeping Your Volunteers

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To Conclude...

MotivateCommunicatePlanSupport

SuperviseDevelopProtectCelebrate

Page 14: Keeping Your Volunteers

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Thank you for participating!

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