Keeping Your Staff Motivated - Mary Lee Tracy
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Transcript of Keeping Your Staff Motivated - Mary Lee Tracy
Keeping Your Staff Motivated
Sunday, October 11, 2009
People don’t care how much you know until they know how
Care About the Person• How are you today? Listen and respond• What are you teaching
today? Do you need anything
special for set up?• Did your kids start
school?• Did you have fun at your
Praise Goes Along Way• Great Job on the floor
last night!• Your class looked like
they were having so much fun!
• Thanks for taking the time to talk to the parents!
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Your Staff will become a mirror of YOU!
Attitude is Everything!
Smiles are
Contagious!
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Thoughts to Ponder…• Does my body language reflect what I want to see in my staff?• Would I be proud to play back a tape of my voice in the gym today?• Did I problem solve or add fuel to fires?• Were all of my interactions handled with respect?
• Did I lift people up or tear people down?• Am I following the dress code today?
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What is your core philosophy, mission
To Teach Gymnastics
through Loving Disciplinewhile serving and enriching the lives
of others.Sunday, October 11, 2009
Discipline: An organized plan of attack to reach a goal.
Direction with space for personality, individualism, creativity but consistent guidelines & direction for each program.
• Weekly planning for preschool and classroom. *Curriculum by Level plus bi monthly themes
(Recreational)
• Monthly lesson plans for all levels of team with guidelines for content, tumble talk, evals
(Competitive Teams)
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Get Their Input…
• Round Tables at staff meetings• Surveys as needed• Department Meetings regular basis, weekly, monthly, per term Be Consistent, Prompt and
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EXAMPLE OF ROUND TABLES
Group 1 Group 2 Group 3Staff Uniforms Staff Office Staff Social Events
Group 4 Group 5 Group 6Doc Ali Staff Evals Leadership “disciplinary actions”
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Regular Meetings
• Weekly Director’s Meeting• Weekly Team Meeting• Term Staff Meeting• Monthly Parent Meeting• Department Meetings as needed
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• Cincinnati Gymnastics Director’s Meeting Agenda• Week #_______ Date _______• “What you think about you bring about!”• Education:• Term Organization:
• This weekend activities: • Birthdays Open Gym Special events• Next weekend activities:• Birthdays Open Gym Special events• Mini Camp Week #_______ Theme_______
• Snack_______ Activity_______Set Up________• Marketing and Advertising:• This Monday Next Monday• *Window: 1. 2. • *White: 1. 2.
• *Doors: 1. 2.• *Handout: 1. 2.• • DIRECTORS REPORTS • Office / Staff and scheduling needs - Julie
•
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KNOWLEDGE IS POWER… Empower Your Staff!
• Education acts as fuel to the brain and the soul.
• Better people are better instructors.• Education reduces boredom, stress
and burnout.• Continuous education keeps staff in
your gym.• Improve your people, improve your
business!Sunday, October 11, 2009
Staff Education Continue to add fuel to keep the engines going! (High Octane is best!)
CGA Annual Staff Training9:00 Power of the Word9:15 Qualities of a team player 9:30 Customer Service9:45 Enrollment / Retention10:00 Stretch & Snack Attendance Raffle10:15 Small Group Discussion10:30 Group Presentations11:00 Employee Manual Review General Staff Meeting12:00 Lunch Time
12:30 CGA Staff Bingo12:45 Classroom / Preschool Meeting Office Meeting Team Equipment Check/ wishlist1:30 CGA Aptitude Test1:45 All Coaches Meeting Office Check / wishlist Pre, Class equipment check/wishlist2:30 Staff Connection2:45 Top Performers at CGA
Sunday, October 11, 2009
Staff Education Cards CGA EMPLOYEE EDUCATION CARD 2009-10June 1st - Dec. 1stSession /Ed or Ob /Date/ minutes/Clinician *SpreadsheetRequired Hours for 2006-07:Office: 12 Education HoursClassroom & Pre-School: 15 education 15 observationTeam Coaches: 20 education
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ALISON SCHEDULE No Limits….Live Big!
Sunday May 13th Staff Therapy at Mary lee’s house @ 7:00pm
Monday, May 149:00 Diane9:30 ACC’s
11:00 Katie11:30 Directors 1:00 Acacia3:00 Level 6 Coaches 4:00 Gina
5:00 Level 10 Team
Wednesday, May 1612:00 Julie1:00 Christina
2:00 Cindy3:00 Level 5 Coaches5:00 Level 6 Team
Sunday, October 11, 2009
CGA Staff Education – Sept /DecThursday September 7th / All About Flipping & Round Offs
Clinician: Mary Lee
Time: 1pm-2pm
Thursday September 28th / Body Shaping, Drills & Flex
Clinician: Enrique
Time: 1pm-2pm
Friday October 13th / All About Bars: Taps, Free hips, baby giants,
Development from Compulsories to Optional Levels
Clinician: Enrique
Time: 1pm-2pm
Friday November 11th / Beam: Basics for Ever (turns, leaps, basic tumbling)
Clinician: Amy Wert
Time: 11am-12pm
Thursday November 16th / Vault Basics: Everything from the Run to Landing
Clinician: Enrique
Time: 9pm to 10pm
Tuesday December 5th / Sport Psych: Motivation through Discipline
Clinician: MLT
Time: 12 Noon
Thursday December 14th / Putting it All together on Floor !!
Clinician: Kim Albrecht
Time: 1-2pm
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Annual Christmas Party• DEDICATED
• 1. DISPLAYS PASSION FOR EVERYTHING THEY DO
• 2. UNDERSTANDS THEIR PART IN THE SUCCES OF THE TEAM
• 3. GOES THE EXTRA MILE TO GET THE JOB DONE
• 4. KATIE MEINERDING
•
• WINNER
• 1. AHEAD OF THE PACK IN EVERYHTING THEY DO
• 2. KEEPS THE GOAL IN SIGHT AND GETS THE JOB DONE
• 3. RESPECTED BY COWORKERS AND PEERS
• 4. ENRIQUE TRABANINO
•
• ACHIEVER
• 1. FOCUSED ON COMPLETING THE GOAL
• 2. DOES MORE THAN EXPECTED IN EVERYTHING THEY DO
• 3. DELIVERS AMAZING RESULTS ON A DAILY BASIS
• 4. JENNI LYMANSTALL AND CINDY WHITCOMB
•
• LEADER
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Anniversary Celebration Keepsake Box Cincinnati Gymnastics 5 years Cindy Whitcomb Jamie Broz
CB Studio Vase- Cincinnati Gymnastics 10 Years Larae Dean Kim Albrecht
CB Revere Bowl - Cincinnati Gymnastics 25 Years Sharon MacDonald January 2007
JANUARY
Sunday, October 11, 2009
Business Card Incentive
3635 Woodridge Blvd. Fairfield, OH 45014
CGA: (513) 860- 3082 Fax: (513) 870-3831
Website: www.cincinnatigymnastics.com
ON BACK: FREE!! One Trial Class
Cincinnati GymnasticsKatie Meinerding
PRESCHOOL DIRECTOR
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Retention Reports
Incentive to give your best…
a measure of personal
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Reports•
• • ENROLLMENT COUNT• Week________ Term_________ Date_________
• Total __________ Previous Term __________ Last Year __________ • Classroom• Level 1 __________ Previous Term __________ Last Year __________• Level 2 __________ Previous Term __________ Last Year __________ • Level 3 __________ Previous Term __________ Last Year __________
• Tumbling__________ Previous Term __________ • Term Total__________ Previous Term __________ Last Year __________• Pre-School• You & Me ________ Previous Term __________ Last Year __________• 2 Years ___________ Previous Term __________ Last Year __________
• 3 Years ___________ Previous Term __________ Last Year __________ • 4 & 5 Years _______ Previous Term __________ Last Year __________• Superoos __________ Previous Term __________ Last Year __________• Superoos 2 _________ Previous Term __________ Last Year __________ • Term Total ___________ Previous Term __________ Last Year __________
• Homeschool• 3 – 5 Years ________ Previous Term __________ Last Year __________• Level 1 ___________ Previous Term __________ Last Year __________
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Retention Reports• RETENTION REPORT FOR INSTRUCTORS• (Term 6 into Term 1)• September 6, 2008• Term 6 Term 1 %
Retained• Katie Meinerding 123 95 77%• Sharon MacDonald 63 57 90%• Mandi Hinson 11 9 82%• Cathy Mauro 109 85 78%• Meg Satterlee 36 33 92%• Michele Stuckey 22 17 77%• Christina Hartmann 71 47 66%
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RETENTION
• RETENTION REPORT• (Term 6 into Term 1) September 6, 2008• Overall Retention – 81% Last Term – 67% Last Year – 77%• Term 6 Term 1 % Retained• Level 1 73 46 63%• Level 2 52 46 88%• Level 3 71 68 96%• Classroom Overall Retention – 82% Last Term – 68% Last Year – 77%• You and Me 4 2 50%• 2 years 47 39 83%• 3 years 50 42 84%• 4/5 years 102 68 67%• Superoos 57 51 89%• Superoos 2 35 33 94%• Pre-School Overall Retention – 80% Last Term – 67% Last Year – 77%
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Develop Individual Strengths• Everyone has a unique talent and can add to your program.
Fill people people up!…Fill the “holes” so they can feel “whole” and do a great job on
the floor with each child.
You need to feel good about yourself before you can help others feel good!
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Choose to make your staff successful!• If someone is good with
preschool, put them there.• When an instructor really
doesn’t do well in the morning, give them evening shifts.
• Some people crave leadership while others prefer to follow.
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Expectations First – JOB DESCRIPTIONS• Effective January 2009• I Assist the Classroom and Preschool Programs• A. Advertising and Promotions• B. Retention / Courtesy Calls• C. Track the Growth of Both Programs
• D. Assist in creation of term themes, bulletin boards,• Newsletter information• E. Outside programs / Tumble Time Fieldtrips• II Customer Needs ands Satisfaction• A. Developing surveys / customer satisfaction
• B. Staff Education on Customer Service• C. Observation• III ProShop
Sunday, October 11, 2009
Annual Staff Evaluations
• Once per year / staff sign up• 2 copies• 3 parts: 1. REVIEW JOB DESCRIPTION - evaluate
2. CGA EMPLOYEE GUIDELINES - evaluate
3. CGA NEEDS FROM YOU…
WHAT CAN CGA DO FOR YOU TO IMPROVE THE QUALITY OF YOUR WORK?
• Closing appreciation! Sunday, October 11, 2009
Attitude of Gratitude• Thank you for being in our world…There are people who one appreciates immediately and forever. Even to know
they are alive in the world is quite enough.
• Thank you for making a difference…It’s not what we have in our life, but who we have in our life that counts.
• Thank you for being there…The person we all love and appreciate is the one who’s coming in the door when
everybody else is going out.
• Thank you for seeing the silver lining…We can always depend on some people to make the best, instead of the worst, of
whatever happens.
• Thank you for caring…The people who make a difference are not the ones with the credentials, but the
ones with the concern
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Staff Comments: 1.) My students' success is a direct result of my work ethic and attitude with them.
2.) I love and respect everyone I work with and do not want to let them down or disappoint them in any way.
3.) I look up to so many great coaches/employees and strive to be just as good as they are -Christina
++++++++++++++++++++++++++++++++++++++++++++++++++ What motivates me to work at Cincinnati Gymnastics? 1. The Fantastic People I work with! 2. I really Enjoy my job! 3. The much respected reputation that CGA has! -Julie
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1. The Staff - I don't know of any other company I have ever worked for that has the staff that we have here. There isn't an employee here who wouldn't give
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