Kath Evans, Head of Patient Experience, NHS England, · PDF file · 2015-05-19 ....
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Transcript of Kath Evans, Head of Patient Experience, NHS England, · PDF file · 2015-05-19 ....
Promoting professionalism on social media:
Social Media do’s, don’ts, governance and policy
meeting the code on social media: do’s and don’ts
key questions in formulating and communicating social media policies
professional standards on social media worked examples and discussion
real life answers and their implications for effective policies
@kathevans2
What type of tweeter are you?
Celebrating good stuff?@CreateTheRipple
Friendly, engaging?@AlysColeKing
Analytical? @PHE_UK
Strategic/Policy?@TheKingsFund
Why use twitter …?It’s a communication strategy
• broadcast• share for the sake of discussion• collaborate• experiment• disseminate • outreach
• Patients, young people, families/carers, leaders, policy makers, all active on twitter
• Twitter is free and vastly increases public reach and diversity
• Use of hashtags #PatientExperience #PtExp, #MatExp, #CYPExp
Building Empathy
https://www.youtube.com/watch?v=cDDWvj_q-o8https://vimeo.com/81492863
From social media to social change…
Adam’s Perspective @Adsthepoet
Social Learning accounts for 70% of our learning – real life, on- the-job experiences, tasks & problem solving
‘ in good hospitals talk to me and involve me in decisions about my care, they ask me what I want and don’t want’ Adam 20/1/2000-24/3/15
http://intheblinkofaneyepoemsbyadambojelian.blogspot.co.uk/
Adam’s story
Blogging, transforming practice
http://teresachinn.co.uk/2014/03/@agencynurse
http://www.nhsiq.nhs.uk/resource-search/publications/pregnancy-loss.aspx
Challenging practice: #hospitalbreastfeeding and #MatExp
‘Upon joining Twitter I discovered a vast community of parents and healthcare professionals all dedicated to improving outcomes for maternity and paediatric healthcare’
Can twitter be part of our CPD? www.specialneedsjungle.com/what-does-participation-look-like-a-circle-or-a-ladder
Social media highway code @RCGP
http://www.rcgp.org.uk/social-media
@kathevans2
What will you do next……….?
Thank you!@kathevans2
Twitter is simple: It’s a conversation (two way), share things, be nice, be interesting be original….….yet it is only one element of our communication toolkit!
Follow some new people?Think about your engagement with the public?Share some of the films/resources?
Kath EvansHead of Patient Experience (Children, Young People and Maternity Services)
@kathevans2