Spotlight on Water Management

Kate Forsyth, Minol USA, Baltimore, MD

Steve Bodkin, National Church Residences, Columbus, OH

Water Rates are on the Rise

Nationwide water rates are on the rise. Those that haven’t gone

into effect are in the proposal state and will likely pass.

City of Baltimore – July 3, 2013

Baltimore officials voted to raise water and sewer rates by 42 percent over three years,

despite residents who pleaded for relief and a city audit that called the increase

"higher than necessary.” Mayor Stephanie Rawlings-Blake, who controls the spending

panel that approved the increase, said she didn't have the "luxury" of voting against it.

As mayor, she said, it's her responsibility to work to prevent breakdowns and repair

water system problems.

Pennsylvania – December 19, 2013

For the second time in four years, local Pennsylvania American Water customers saw

their rates increase. Residential customers in the Main Division, which serves 140,000

customers in Lackawanna and Luzerne counties, experienced a 5.58 percent increase

on Jan. 1, 2014. Commercial customers saw a 4.3 percent increase. Rate increases are to

make capital improvements, including upgrades to treatment plants, dams, storage

tanks, wells and pumping stations.

Common Reasons for High Resident

Water Usage

• Resident habits.

• Residents often aren’t aware of leaks or don’t report

them when discovered.

• Water conservation tips aren’t provided to residents

(many residents see no relationship between the amount

of water they use and their cost to live in the property).

• Older fixtures.

• Poor or aging plumbing.

Water Usage Statistics

• More than 45% of water use in the average American home occurs in the

bathroom with 27% being used by toilets. Older toilets can use up to 7

gallons per flush.

• Showering accounts for almost 17% of residential water use indoors.

Replacing an older showerhead can save us to 50% in water usage.

• Bathroom and kitchen sinks account for 16% of the water used in the

average American home. Replacing older faucet aerators can save up to

40% of water used.

Why Flappers Aren’t Enough

Replacing old flappers can help reduce water

usage but using lower cost models found in

retail stores only offers a temporary solution.

Lower cost models wear out quickly and start

to leak resulting in them having to be replaced

and additional expense.

Going Green Without Spending Green

Water Conservation Pay-Out-of-Savings Solution

How it Works:

Step 1

Obtain property survey and a 12 month water usage history.

Step 2

• An accurate evaluation of water conservation potential at no cost to you.

• A plan for rebuilding property components at Minol’s expense.

• A Pay-Out-of-Savings Program that applies your monthly savings in water

and sewer costs against the installation cost until the investment has been

paid off.

Could you benefit from a water

conservation program?

Minol installs high-quality, proprietary equipment with a five year warranty. If

you don’t save, you do not pay.

Does your property qualify?

Property is older than 5 years

Spending more than $250 per unit annually

No billing program in place

Regular calls to maintenance

• Tamper Proof

• Powerful Stream

• Never Clogs or

Calcifies

• Made of Kraton

• Vortex

• Adjust the Refill

No Up Front Costs to Owners

• Qualifying properties can save up to 40% on their water/sewer bills with the installation of our low flow, water saving components.

• The program is paid for from the savings generated until our investment is paid.

• We will generate more net money long-term than our competition.

• We have more than 25 years of success with this program and have saved portfolios hundreds of thousands of dollars annually on their water/sewer cost.

National Church Residences

Portfolio Statistics # of properties in US and Puerto Rico 340

# of states with properties 28

# of residents served 24,000

Assets managed $1.4 Billion

National Church Residences

Utility Invoice Management

Utility Accounts Overview

# of Utility Accounts 1,122

Annual Utility Spend $15M

Electric

528 Accounts

$7.7M

Gas

257 Accounts

$2.4M

Water/Sewer

337 Accounts

$5.0M

Water Conservation

Evaluation

• Properties > 20 years old

• 129 properties; 11,886 units

Results

• 21 properties; 2,234 units

• Cost: $183k

• Annual Savings: $213k

• Payback: 10 months

Toilet Plumbing

Sink Aerators

Low Flow Shower

Utility Invoices

Property Info

Utility Data Management Services

Data Services

• Data management

• Invoice payment

• Invoice auditing

• Rate analysis

• Budget forecasting

Energy Initiatives

• Commodity deals

• Retrofit initiatives

• Benchmarking / analysis / planning

• Project Mgmt.

Water Consumption Benchmark

NCR Properties

NCR Properties Where Water Conservation Implemented

Outliers

“Before” Consumption for properties > 20 years old

where water conservation was implemented

NCR Benchmark for Water Consumption

Most all of these properties would have been

considered an outlier (above the yellow line)

Only 5 of these

outliers were

identified based

on age. The

remainder

required

benchmarking.

Remaining Outliers: 37 Properties

Results

• Cost: $270k

• Annual Savings: $440k

• Payback: 7 months

Anomalies

Other Factors Impacting

Water Consumption

Energy Outliers

Water Leaks Faulty

Equipment Meter Errors

Irrigation

Validate accuracy of utility invoices

• Meter reading errors

• Water leaks

• Meter inaccuracy

Ecova Drives Utility Cost Savings

Water Leak Found by Ecova

12 Month Savings Estimated at $1,100

Ecova Negotiating Credit with Vendor

Organizational Energy Policy

Energy Outliers

• Addresses all aspects of energy

• Specifically addresses • Water management • Checking for leaks • Installing low-flow

equipment • Irrigation standards