Kaseya Connect 2011 - Roadmap
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Transcript of Kaseya Connect 2011 - Roadmap
![Page 1: Kaseya Connect 2011 - Roadmap](https://reader033.fdocuments.us/reader033/viewer/2022052907/5593e0141a28abe90b8b4712/html5/thumbnails/1.jpg)
Enterprise Class IT For Everyone
Mark Sutherland & Bob Davis
![Page 2: Kaseya Connect 2011 - Roadmap](https://reader033.fdocuments.us/reader033/viewer/2022052907/5593e0141a28abe90b8b4712/html5/thumbnails/2.jpg)
KaseyaConnect 2011
![Page 3: Kaseya Connect 2011 - Roadmap](https://reader033.fdocuments.us/reader033/viewer/2022052907/5593e0141a28abe90b8b4712/html5/thumbnails/3.jpg)
This Quarter Highlights
• Image Deployment
• Mobile Device Management
• KAV 1.2
• KES w/ AVG 2012
• Desktop Policy w/vPro
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vPro
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Important New Capabilities
…Shipping right away
• Service Desk 1.3
• Service Billing
• Directory Services
• Policy Management
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PSA Integration – Sneak Preview
• Supports all major PSA’s with one module– Connectwise (GA in June)
– Autotask (Q3)
– Tigerpaw (Q3)
• Fully supported by Kaseya; Freely available
• Top features:– Synchronization of customers, staff, tickets
– Two way ticketing
– Unique ability to control synchronization and mapping
– Dashboard to monitor integration and exceptions
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Kaseya Certification ProgramAvailable beginning May 15
• The Certification Program:– Formal recognition of a level of proficiency in
the knowledge and practice of the Kaseya platform
– Theory and Practice on the Kaseya Core
• The Value to the Customer– The certificate holder makes eligible the
company for immediate Priority Support– Access to Priority Support
• Immediate access to Level 2 support
• More benefits to come…
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Expanded Vertical Focus
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Performance
• Logon speed 4x faster
• Live Connect 2x faster
• Live Connect plugin manager
• Database queries
• Agent checkins
• IE9 goes native (no compatibility mode)
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Quick-View
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Quick Monitor
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SSH
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VPN via Live Connect
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Second Half of 2011
• Advanced Scripting
• SMS alert notifications
• Next generation scale expansion
• Monitoring
– Dashboards
– Auto configuration
– Content extension
• Custom Reports
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Custom Reports
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KaseyaConnect 2011
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Enterprise Class IT For Everyone
Mark Sutherland & Bob Davis