Kanban in the Scottish Government · Reorganised into vertical teams to dissolve silos and enable...
Transcript of Kanban in the Scottish Government · Reorganised into vertical teams to dissolve silos and enable...
![Page 1: Kanban in the Scottish Government · Reorganised into vertical teams to dissolve silos and enable on-demand delivery END-TO-END VERTICAL TEAM STARS HORIZON BOARD H3 H2 H1 NEXT NOW](https://reader036.fdocuments.us/reader036/viewer/2022071016/5fcf6dfcd82bbd4eb300e82a/html5/thumbnails/1.jpg)
Kanban in the Scottish GovernmentHow Kanban practices have helped us
respond to four key challenges within mygov.scot
bitly.com/kanbanscotgov
![Page 2: Kanban in the Scottish Government · Reorganised into vertical teams to dissolve silos and enable on-demand delivery END-TO-END VERTICAL TEAM STARS HORIZON BOARD H3 H2 H1 NEXT NOW](https://reader036.fdocuments.us/reader036/viewer/2022071016/5fcf6dfcd82bbd4eb300e82a/html5/thumbnails/2.jpg)
![Page 3: Kanban in the Scottish Government · Reorganised into vertical teams to dissolve silos and enable on-demand delivery END-TO-END VERTICAL TEAM STARS HORIZON BOARD H3 H2 H1 NEXT NOW](https://reader036.fdocuments.us/reader036/viewer/2022071016/5fcf6dfcd82bbd4eb300e82a/html5/thumbnails/3.jpg)
Information spread across 160+ organisations
![Page 4: Kanban in the Scottish Government · Reorganised into vertical teams to dissolve silos and enable on-demand delivery END-TO-END VERTICAL TEAM STARS HORIZON BOARD H3 H2 H1 NEXT NOW](https://reader036.fdocuments.us/reader036/viewer/2022071016/5fcf6dfcd82bbd4eb300e82a/html5/thumbnails/4.jpg)
6 million content items on main websites alone
![Page 5: Kanban in the Scottish Government · Reorganised into vertical teams to dissolve silos and enable on-demand delivery END-TO-END VERTICAL TEAM STARS HORIZON BOARD H3 H2 H1 NEXT NOW](https://reader036.fdocuments.us/reader036/viewer/2022071016/5fcf6dfcd82bbd4eb300e82a/html5/thumbnails/5.jpg)
1. Visualise 2. Limit WIP
![Page 6: Kanban in the Scottish Government · Reorganised into vertical teams to dissolve silos and enable on-demand delivery END-TO-END VERTICAL TEAM STARS HORIZON BOARD H3 H2 H1 NEXT NOW](https://reader036.fdocuments.us/reader036/viewer/2022071016/5fcf6dfcd82bbd4eb300e82a/html5/thumbnails/6.jpg)
WARNINGThese were our responses to our
![Page 7: Kanban in the Scottish Government · Reorganised into vertical teams to dissolve silos and enable on-demand delivery END-TO-END VERTICAL TEAM STARS HORIZON BOARD H3 H2 H1 NEXT NOW](https://reader036.fdocuments.us/reader036/viewer/2022071016/5fcf6dfcd82bbd4eb300e82a/html5/thumbnails/7.jpg)
Our programme’s reputation was compromised due to early promises and ambition
#1
![Page 8: Kanban in the Scottish Government · Reorganised into vertical teams to dissolve silos and enable on-demand delivery END-TO-END VERTICAL TEAM STARS HORIZON BOARD H3 H2 H1 NEXT NOW](https://reader036.fdocuments.us/reader036/viewer/2022071016/5fcf6dfcd82bbd4eb300e82a/html5/thumbnails/8.jpg)
The challenge of digital transformation isn’t technology
It is people and culture
![Page 9: Kanban in the Scottish Government · Reorganised into vertical teams to dissolve silos and enable on-demand delivery END-TO-END VERTICAL TEAM STARS HORIZON BOARD H3 H2 H1 NEXT NOW](https://reader036.fdocuments.us/reader036/viewer/2022071016/5fcf6dfcd82bbd4eb300e82a/html5/thumbnails/9.jpg)
People, not resources
![Page 10: Kanban in the Scottish Government · Reorganised into vertical teams to dissolve silos and enable on-demand delivery END-TO-END VERTICAL TEAM STARS HORIZON BOARD H3 H2 H1 NEXT NOW](https://reader036.fdocuments.us/reader036/viewer/2022071016/5fcf6dfcd82bbd4eb300e82a/html5/thumbnails/10.jpg)
Avoid the temptation to change everything at once
![Page 11: Kanban in the Scottish Government · Reorganised into vertical teams to dissolve silos and enable on-demand delivery END-TO-END VERTICAL TEAM STARS HORIZON BOARD H3 H2 H1 NEXT NOW](https://reader036.fdocuments.us/reader036/viewer/2022071016/5fcf6dfcd82bbd4eb300e82a/html5/thumbnails/11.jpg)
Let people know that it is OK not to have all the answers
Proactively support experimentation
![Page 12: Kanban in the Scottish Government · Reorganised into vertical teams to dissolve silos and enable on-demand delivery END-TO-END VERTICAL TEAM STARS HORIZON BOARD H3 H2 H1 NEXT NOW](https://reader036.fdocuments.us/reader036/viewer/2022071016/5fcf6dfcd82bbd4eb300e82a/html5/thumbnails/12.jpg)
We were not delivering at a pace that would support our short-term needs and, instead, were blinded by our end-goals
#2
![Page 13: Kanban in the Scottish Government · Reorganised into vertical teams to dissolve silos and enable on-demand delivery END-TO-END VERTICAL TEAM STARS HORIZON BOARD H3 H2 H1 NEXT NOW](https://reader036.fdocuments.us/reader036/viewer/2022071016/5fcf6dfcd82bbd4eb300e82a/html5/thumbnails/13.jpg)
100-day drives
Short, focused tactical delivery aligned to our product roadmap
![Page 14: Kanban in the Scottish Government · Reorganised into vertical teams to dissolve silos and enable on-demand delivery END-TO-END VERTICAL TEAM STARS HORIZON BOARD H3 H2 H1 NEXT NOW](https://reader036.fdocuments.us/reader036/viewer/2022071016/5fcf6dfcd82bbd4eb300e82a/html5/thumbnails/14.jpg)
Reorganised into vertical teams to dissolve silos and enable on-demand delivery
END-TO-END VERTICAL TEAM
STARS
HORIZON BOARD
NOWNEXTH1H2H3
ARCHITECTURE
PLATFORM
CONTENT
TECHNICAL
CONTENT
SM / PO
BA / UX / UI
USER RES.
STAKEHOLDER MGR.
BA / UX / UI CONTENT DEV / TEST
1
3
2
4
1 2
3
4
PRODUCT MANAGER
FUNCTIONAL MANAGERS
1
![Page 15: Kanban in the Scottish Government · Reorganised into vertical teams to dissolve silos and enable on-demand delivery END-TO-END VERTICAL TEAM STARS HORIZON BOARD H3 H2 H1 NEXT NOW](https://reader036.fdocuments.us/reader036/viewer/2022071016/5fcf6dfcd82bbd4eb300e82a/html5/thumbnails/15.jpg)
Swiftly moved the programme through beta and live product iterations, helping provide clarity to others on our maturity and progress
![Page 16: Kanban in the Scottish Government · Reorganised into vertical teams to dissolve silos and enable on-demand delivery END-TO-END VERTICAL TEAM STARS HORIZON BOARD H3 H2 H1 NEXT NOW](https://reader036.fdocuments.us/reader036/viewer/2022071016/5fcf6dfcd82bbd4eb300e82a/html5/thumbnails/16.jpg)
We struggled with conflicting prioritisation and strong views from influential members of our senior team
#3
![Page 17: Kanban in the Scottish Government · Reorganised into vertical teams to dissolve silos and enable on-demand delivery END-TO-END VERTICAL TEAM STARS HORIZON BOARD H3 H2 H1 NEXT NOW](https://reader036.fdocuments.us/reader036/viewer/2022071016/5fcf6dfcd82bbd4eb300e82a/html5/thumbnails/17.jpg)
Improved planning and visibility through the introduction of a roadmap, horizon board and combined delivery board
![Page 18: Kanban in the Scottish Government · Reorganised into vertical teams to dissolve silos and enable on-demand delivery END-TO-END VERTICAL TEAM STARS HORIZON BOARD H3 H2 H1 NEXT NOW](https://reader036.fdocuments.us/reader036/viewer/2022071016/5fcf6dfcd82bbd4eb300e82a/html5/thumbnails/18.jpg)
Began to deliver value early and often
![Page 19: Kanban in the Scottish Government · Reorganised into vertical teams to dissolve silos and enable on-demand delivery END-TO-END VERTICAL TEAM STARS HORIZON BOARD H3 H2 H1 NEXT NOW](https://reader036.fdocuments.us/reader036/viewer/2022071016/5fcf6dfcd82bbd4eb300e82a/html5/thumbnails/19.jpg)
Morale was suffering within the teams and we were lacking opportunities for true innovation
#4
![Page 20: Kanban in the Scottish Government · Reorganised into vertical teams to dissolve silos and enable on-demand delivery END-TO-END VERTICAL TEAM STARS HORIZON BOARD H3 H2 H1 NEXT NOW](https://reader036.fdocuments.us/reader036/viewer/2022071016/5fcf6dfcd82bbd4eb300e82a/html5/thumbnails/20.jpg)
Empowered people to deliver to the best of their ability
![Page 21: Kanban in the Scottish Government · Reorganised into vertical teams to dissolve silos and enable on-demand delivery END-TO-END VERTICAL TEAM STARS HORIZON BOARD H3 H2 H1 NEXT NOW](https://reader036.fdocuments.us/reader036/viewer/2022071016/5fcf6dfcd82bbd4eb300e82a/html5/thumbnails/21.jpg)
Re-introduced regular retrospectives and reignited our product demos
![Page 22: Kanban in the Scottish Government · Reorganised into vertical teams to dissolve silos and enable on-demand delivery END-TO-END VERTICAL TEAM STARS HORIZON BOARD H3 H2 H1 NEXT NOW](https://reader036.fdocuments.us/reader036/viewer/2022071016/5fcf6dfcd82bbd4eb300e82a/html5/thumbnails/22.jpg)
Re-introduced Hackathons for the team to explore new ideas and solutions
![Page 23: Kanban in the Scottish Government · Reorganised into vertical teams to dissolve silos and enable on-demand delivery END-TO-END VERTICAL TEAM STARS HORIZON BOARD H3 H2 H1 NEXT NOW](https://reader036.fdocuments.us/reader036/viewer/2022071016/5fcf6dfcd82bbd4eb300e82a/html5/thumbnails/23.jpg)
Content colleagues arranged a content rally, which led to…
![Page 24: Kanban in the Scottish Government · Reorganised into vertical teams to dissolve silos and enable on-demand delivery END-TO-END VERTICAL TEAM STARS HORIZON BOARD H3 H2 H1 NEXT NOW](https://reader036.fdocuments.us/reader036/viewer/2022071016/5fcf6dfcd82bbd4eb300e82a/html5/thumbnails/24.jpg)
So, have the changes all been worthwhile?
![Page 25: Kanban in the Scottish Government · Reorganised into vertical teams to dissolve silos and enable on-demand delivery END-TO-END VERTICAL TEAM STARS HORIZON BOARD H3 H2 H1 NEXT NOW](https://reader036.fdocuments.us/reader036/viewer/2022071016/5fcf6dfcd82bbd4eb300e82a/html5/thumbnails/25.jpg)
40+ releases in 200 days compared to
![Page 26: Kanban in the Scottish Government · Reorganised into vertical teams to dissolve silos and enable on-demand delivery END-TO-END VERTICAL TEAM STARS HORIZON BOARD H3 H2 H1 NEXT NOW](https://reader036.fdocuments.us/reader036/viewer/2022071016/5fcf6dfcd82bbd4eb300e82a/html5/thumbnails/26.jpg)
We have more productive relationships with public sector subject matter experts
![Page 27: Kanban in the Scottish Government · Reorganised into vertical teams to dissolve silos and enable on-demand delivery END-TO-END VERTICAL TEAM STARS HORIZON BOARD H3 H2 H1 NEXT NOW](https://reader036.fdocuments.us/reader036/viewer/2022071016/5fcf6dfcd82bbd4eb300e82a/html5/thumbnails/27.jpg)
An increase in the transparency of our planning, clearer short term delivery and improved morale