Just Say "No" to Telemarketing Fraud

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    11-May-2015
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Transcript of Just Say "No" to Telemarketing Fraud

  • 1.Fraudulent Phone Pitches Target Seniors

2. Telemarketing is a serious crime

  • Fraudulent telemarketers are hardened criminals
  • They rob with phones instead of guns
  • Avoid becoming a victim and help stop fraud
  • Recognize the danger signs

3. It can happen to anyone

  • Telemarketing fraud victims include police, lawyers, doctors, teachers, accountants, homemakers there is a scam for everyone
  • Con artists use same tactics as legitimate marketers being friendly, getting people excited, creating sense of urgency

4. Danger signs of fraud

  • Promises easy ways to make money, borrow money, or win money
  • Demands immediate action
  • Refuses to send written information
  • Uses scare tactics
  • Wants money sent by wire or courier

5. Telemarketing Fraud Trends

  • More than of consumers who report telemarketing fraud to the National Consumers Leagues National Fraud Information Center are 60 or older higher in certain fraud categories
  • More crooks targeting U.S. consumers from Canada or other countries makes it harder to pursue them
  • Bank debits now most common method of payment

6. How you pay matters

  • With check or money order, money is gone before you realize there is a problem
  • Credit cards safest way to pay for because you can dispute the charges if promises not kept
  • Dispute rights not the same when pay by debit card or give bank account number
  • Money is gone by time fraud discovered!

7. Prize and Sweepstakes

  • The pitch:You won a fabulous prize, but you must pay or buy something to get it
  • The scam:You pay and dont get anything, or you get a cheap trinket

8. Work At Home

  • The pitch:Well set you up to earn money working at home
  • The scam:There is no real product or service, or there arent any customers for the work. done for them from peoples homes

9. Credit Card Offers

  • The pitch:Well get you a credit card, guaranteed, even if you have bad credit, as long as you pay a fee upfront
  • The scam:You get nothing or a card that you can only use to buy from the companys own overpriced catalogue

10. Advance Fee Loans

  • The pitch:Well get you a loan, guaranteed, even if your credit is bad
  • The scam:You pay but never get a loan you just lose your money

11. Magazine Sales

  • The pitch:Subscribe for just pennies a day, or renew your current subscription
  • The scam:The total cost is more than you realize, or the has no relation to the publisher and simply pockets your money

12. Telephone Slamming

  • The pitch:Fill out this form to win a prize, or sign up for a great new calling plan from your phone company
  • The scam:You actually agreed to switch your phone service to another company without realizing it

13. Credit Card Loss Protection

  • The pitch:You need this protection because you could lose lots of money if someone steals your credit card and uses it
  • The scam:You are only liable for $50 and most credit card issuers will remove fraudulent charges completely if you notify them promptly

14. Buyers Clubs

  • The pitch:Get a free trial membership in a discount buying club for 30 days
  • The scam:You dont realize that you must contact the company to cancel before the trial period is up to avoid charges

15. Nigerian Money Offers

  • The pitch:Help me move a fortune from Africa and Ill give you a big slice of it
  • The scam:You pay transfer and legal fees to move the money to your bank account, but no money is every deposited money is taken out of your account instead

16. Charities

  • The pitch:Help the disadvantaged, support your local police, aid disaster victims
  • The scam:The charity doesnt exist, or most of the money goes to a professional fundraiser, not to the charity

17. Investments

  • The pitch:Triple your money with absolutely no risk if you invest right away
  • The scam:There may be no investment at all, or the caller may misrepresent the profits and risks

18. Travel and Vacations

  • The pitch:Get a free trip or a great vacation bargain
  • The scam:You have to sit through a high-pressure sales talk for a timeshare, or hidden costs make the trip much more expensive, or there is no trip at all!

19. Telephone Pay-Per-Call Services

  • The pitch:Call a 900 or 800 number for afree psychic reading
  • The scam:You get charged from the beginning of the call, or the free time isnt long enough to get promised services

20. You can protect yourself

  • Dont be pressured to act immediately
  • Ask for written information
  • Check unknown companies with state or local consumer protection agency and the Better Business Bureau
  • Pay the safest way with a credit card because you can dispute charges if promises werent kept

21. Protect sensitive information

  • Dont give your credit card or bank account number unless youre buying something
  • Dont provide your social security number to a telemarketer
  • Personal information can be used to make charges/debits from your account or open new accounts in your name

22. Seniors are specifically targeted

  • Fraudulent telemarketers know seniors are generally too polite to hang up
  • Not all victims are isolated or lonely - many are active people lured by great deals
  • Con artists take advantage of fact that we all want to believe its our lucky day!

23. Seniors particularly vulnerable to certain scams

  • According to the National Consumers Leagues National Fraud Information Center, people age 60 and older are specifically targeted by
  • phony prizes and sweepstakes
  • credit card loss protection plans and
  • magazine sales scams

24. Avoid getting on sucker lists

  • Dont fill out contest entry forms from unknown companies con artists often use them to identify potential victims
  • Tell callers to put you on their Do Not Call list
  • Ask companies you do business with not to share your personal information with others

25. If you are a fraud victim

  • Beware of recovery services crooks that offer to get your money back, for a fee
  • Use an answering machine or Caller ID to screen calls
  • Consider changing telephone number if crooks wont stop calling
  • Change bank account number if crooks keep debiting money
  • Watch out for fraudulent offers that come by mail

26. Help stop telemarketing fraud

  • Report it quickly, even if you havent lost any money
  • Call the National Fraud Information Center toll-free, (800) 876-7060, or go towww.fraud.org
  • Information helps shut down fraudulent operators and protect others