News Blast

5 | 5 | 95 Success Stories are shared by TLC Associates and serve as inspiration to improve and uplift our associates and patients. Read. Improve. Uplift. Repeat. Submit your story to tlcnewsblast@kroger.com to be published in future issues.

NP Ann Tracy, The Little Clinic, 21st Street, Wichita, Kansas

Yesterday we had a visit from a new patient that was wanting to be seen for possible pink eye. He was not very concerned about his eye, and was very hesitant about coming to the clinic to begin with. After we checked him out, Ann was VERY concerned! She discovered his sclera was EXTREMELY swollen and irritated after shining the ophthalmoscope on it. This man was also very hypertensive, but otherwise, felt fine. Ann strongly encouraged him to go to the ER, and he agreed to go to St. Theresa. She called him today to follow-up and see how he was. He was kept overnight at Via Christi for a possible MI and his eye was VERY damaged due to his elevated blood pressure. They were able to control his BP and now he will be getting regular treatment for it. He was very grateful for TLC and especially for Ann. Ann saved his eye and may have saved his life!

Thank you, Ann, for acknowledging the patient’s concerns and providing the medical guidance necessary to address his situation!

Welcome Taylor Gregory From Chance Cole, Chief Operations Officer

The TLC Operations and Development Group would like to welcome Taylor Gregory to our team.

In her new role, Taylor will lead the transition from TLC’s traditional “purchasing department” to our future state of “Supply Chain and Category Management.” Taylor’s impressive efforts in her previous role in human resources helped prepare her for this new challenge. Taylor is well underway with her transition and available to assist with all medical supply and equipment related questions.

Notice: This document contains confidential and privileged infor-mation that is intended only for employees of The Little Clinic.

Any disclosure, copying, distribu-tion, or reliance upon the con-tents of this document is strictly prohibited.

Inside This Issue:

5 | 5 | 95 Success Stories ................................. 1Welcome Taylor Gregory................................. 1Sports Physicals Season ................................. 2Dietitian Associate Discount ........................... 4Kroger Biometric Screening Season ................ 5Payor Enrollment............................................ 5Maintenance Request SharePoint Process ...... 6Summer Outreach Program ............................ 7Sports Physicals Discoveries Events ................ 8Friendly & Fresh Testimonial ........................ 10Announcements ........................................... 10

TheLittleClinic.comInside Select Stores

June 29, 2016 Edition

Notice: This document contains confidential and privileged information that is intended only for employees of The Little Clinic.

Any disclosure, copying, distribution, or reliance upon the contents of this docu-ment is strictly prohibited.

Inside This Issue:

5 | 5 | 95 Success Stories ......................... 1

Welcome Taylor Gregory......................... 1

Sports Physicals Season ......................... 2

Dietitian Associate Discount ................... 4

Kroger Biometric Screening Season ........ 5

Payor Enrollment.................................... 5

Maintenance Request Process ................ 6

Summer Outreach Program .................... 7

Sports Physicals Discoveries Events ........ 8

Friendly & Fresh Testimonial ................ 10

Announcements ................................... 10

Page 2June 29, 2016 Edition

Sports Physicals Season From Heather Tseng, Field Marketing Manager, Denver

“For the thousands in attendance, and the millions watching around the world…Let’s get ready to RUMBLE!!!”-Michael Buffer, legendary boxing ring announcer

Anyone who’s been around TLC for a while has witnessed a sports physical season. It’s exciting, it’s action packed and TLC goes round for round in the toughest company…teenagers!! But ultimately, with the right preparation and determination, we will emerge as champions!

Generally speaking, sports physical season is a two-week period in which every school-aged child in North America descends upon healthcare providers in order to gain clearance to play soccer, lacrosse, football, polo or underwater basket weaving. Although sports physical season has always been – and probably always will be – a little chaotic for many regions, I’d like to share with you some of the wisdom we’ve gained in Colorado through years of trial and error. I’ll let you know what we do before, during and after sports physical season to deliver the best experience to the most patients.

First: This isn’t the Field of Dreams. If you build it, they will NOT come. Just sitting there in the clinic with the lights on will not bring the number of sports physicals that you need to grow your clinic. NOW is the time to help market sports physicals in the store, while field marketing reaches out in the community.

We had a PCT named Jason Azumendi that had this to say about his approach to sports physicals in our Greeley clinic:

In light of the upcoming “busy season” for sports/school/camp physicals, I’ve taken a proactive approach to help out my clinic. I’ve been incorporating our promotion into the small talk with patients as they wait. If they have children with them it’s pretty easy, just a few simple open-ended questions like, “What did you do last year for your physicals?” Then I’ll let them know how we can help them, mention the days that we’ve seen historically high volume and let them know they can beat the rush by doing it early. I’ve found that the “soccer mom” community is pretty close; they all know one another, so I ask them to talk to the other parents and pass the word along.

Second: Your regional leadership team has created a plan to help with the busy sports physical season. It probably includes increased staffing in clinics that historically are busiest, maybe extended hours, a multi-person on-call system (for NPs and PCTs), split shifts and more.

But the best-laid plans are worthless without the participation of NPs, PAs and PCTs.

We need every last person to step up and fill those needs in your region. The point is that we want to keep anyone from reaching exhaustion. It’s impossible to give stellar service if you’re dead on your feet. So we all need to share the responsibility for keeping the clinics running smoothly. Teamwork makes the dream work.

Notice: This document contains confidential and privileged information that is intended only for employees of The Little Clinic.

Any disclosure, copying, distribution, or reliance upon the contents of this docu-ment is strictly prohibited.

Inside This Issue:

5 | 5 | 95 Success Stories ......................... 1

Welcome Taylor Gregory......................... 1

Sports Physicals Season ......................... 2

Dietitian Associate Discount ................... 4

Kroger Biometric Screening Season ........ 5

Payor Enrollment.................................... 5

Maintenance Request Process ................ 6

Summer Outreach Program .................... 7

Sports Physicals Discoveries Events ........ 8

Friendly & Fresh Testimonial ................ 10

Announcements ................................... 10

Page 3June 29, 2016 Edition

Third: During the busy season, don’t think of sports physicals as just another patient. The truth is we don’t make much money on sports physicals. So why do we even bother? We do it because it gives us an opportunity to give the customer first experience to thousands of new patients every single year. These patients may have never otherwise tried TLC. If we deliver the customer first, they’ll be back as loyal patients!

But it can backfire, too.

All too often, the family sits around for two hours, feels misled by our promise of convenience, gets the exam and is never seen or heard from again (except by their friends and family, who get to hear all about their crummy experience). So we have to make a commitment to every patient to provide stellar service – even the ones who are impatient, unfriendly and grumpy. Every patient. That might mean something different for each one. It could take the shape of friendly conversation, a cold bottle of water or an offer to go home and be called back 20 minutes prior to being seen. It could be a coloring book and crayons for a younger sibling. It could be calling the next closest clinic to see if the wait is shorter. The point is this: Talk to your patients. Find out what would make each one’s experience just a little more convenient and a little more stellar.

Fourth: A special point for the regional leadership out there. Don’t be afraid to jump in where you’re needed. Shadow a PCT, let them teach you how to check in, take payment and manage the reception area. Do this before we get busy…because it’s tougher than the PCTs make it look! I even own a pair of TLC scrubs and I wear them on the busiest weeks just in case. Most of you probably do this already, but I think we all should have the skills to help out when our patients need it. Even if you don’t have the skills to check in and take payment, you can still help. Answer the phone, hand out paperwork, hand out water, etc. Every little bit helps.

Finally: I want to end with a few quick tips for PCTs and providers to take away:

1. Between now and August, talk to your patients, store associates, shoppers, family and friends about sports physicals at The Little Clinic. Together, we make a small army of TLC ambassadors…let’s all help spread the word. Word of mouth works.

2. Clinic partners should support each other! Formal staffing plan or no, clinic partners need to help each other out of a jam when needed. Ask your regional leadership what the busiest days are going to be and be willing to help your partner out, even if you’re not scheduled to work. You don’t have to stay the whole day; just a few hours of help can make a tremendous difference.

3. Talk to your store manager about seating before it gets busy. It is inevitable that we’ll need more seating than we usually do. Most store managers are happy to help provide additional seating for waiting patients. While you’re talking to your store management, be sure that they understand the importance of our sports physical season; it’s absolutely vital to our business!

4. Do not be afraid to ask for help. Many times, asking for help feels like we’re showing weakness. That’s not the case! Asking for help takes courage! Remember our motto…it’s customer first. If you’re getting overrun and overwhelmed, the patients can’t possibly have a stellar experience. So keep those regional leadership phone numbers handy and reach out for help if you need it!

I hope some of this information can be useful to you as we strive to be the champions of sports physicals!

Sports Physicals Season continued...

Notice: This document contains confidential and privileged information that is intended only for employees of The Little Clinic.

Any disclosure, copying, distribution, or reliance upon the contents of this docu-ment is strictly prohibited.

Inside This Issue:

5 | 5 | 95 Success Stories ......................... 1

Welcome Taylor Gregory......................... 1

Sports Physicals Season ......................... 2

Dietitian Associate Discount ................... 4

Kroger Biometric Screening Season ........ 5

Payor Enrollment.................................... 5

Maintenance Request Process ................ 6

Summer Outreach Program .................... 7

Sports Physicals Discoveries Events ........ 8

Friendly & Fresh Testimonial ................ 10

Announcements ................................... 10

Page 4June 29, 2016 Edition

Dietitian Associate DiscountFrom Eileen Myers, VP, Retail Dietetics & Nutrition Solutions

NASHVILLE, DENVER, COLUMBUS AND CINCINNATIREMEMBER—50% ASSOCIATE DISCOUNT ON DIETITIAN SERVICES

For regions with dietitians, please remember that now through September 30, all Kroger Associates and immediate families - Union, Non-Union and TLC - are eligible for a 50% discount on dietitian services. Services include individual counseling, store tours and group programs. As stated by one of our associates, “One thing I have already learned from our dietitians is let’s not talk about what we should not eat, but instead it is about how to become a “foodie” and learn about some new delicious food options that fit into a healthy diet. Each of the dietitians has so much knowledge and can help associates meet their personal nutrition goals.”

Your help to spread the word to associates is appreciated. Please ask your dietitians for associate flyers if you don’t have any. Then, help dietitians spread the word about this generous discount by passing out flyers to associates during store huddles and when walking the store.

During biometric season, you will also receive tear pads including dietitian information and the 50% discount. Give each associate who is screened a page from the tear pad to remind them of the services we offer.

Notice: This document contains confidential and privileged information that is intended only for employees of The Little Clinic.

Any disclosure, copying, distribution, or reliance upon the contents of this docu-ment is strictly prohibited.

Inside This Issue:

5 | 5 | 95 Success Stories ......................... 1

Welcome Taylor Gregory......................... 1

Sports Physicals Season ......................... 2

Dietitian Associate Discount ................... 4

Kroger Biometric Screening Season ........ 5

Payor Enrollment.................................... 5

Maintenance Request Process ................ 6

Summer Outreach Program .................... 7

Sports Physicals Discoveries Events ........ 8

Friendly & Fresh Testimonial ................ 10

Announcements ................................... 10

Page 5June 29, 2016 Edition

Kroger Biometric Screening Season Starts July 1From Eileen Myers, VP, Retail Dietetics & Nutrition Solutions

A training session on the 2016 Kroger Associate Biometric Screening Season was conducted on June 24. If you missed the training, please watch/listen to it ASAP so you are ready for this biometric screening season. Below are a few things you need to know:

1. Kroger associates on corporate benefits will be referred to as “Kroger Non Union.”2. There is a new consent form and results form. 3. There is a Quick Reference rather than a Checklist. 4. Copies of the Kroger Consent and Authorization Form (Form 530I) and the Kroger color “I

CAN DO THAT FORM” will be arriving at your clinics soon. 5. Biometric Screening links are provided here for your convenience:

2016 Kroger Non Union Biometric Screening Recorded Presentation

Biometric Health Screening-Employer Sponsored Health Screening Page on TLC Today

B2B – Kroger Biometrics Quick Reference

2016 Kroger Non Union Biometric Screening PowerPoint

Payor Enrollment - Contact Us!From Lori Tomey, Director, Payor Relations

In our journey toward simplification and improved customer service, the Payor Enrollment Department has improved the way to contact us, which will increase our efficiency and response time:

By email at TLCPayorEnrollment@thelittleclinic.com.

By calling 615-425-4200, selecting option 7 and then selecting option 2.

Please begin to use these options. New Hire packet updates will be forthcoming and will include the new contact information.

Notice: This document contains confidential and privileged information that is intended only for employees of The Little Clinic.

Any disclosure, copying, distribution, or reliance upon the contents of this docu-ment is strictly prohibited.

Inside This Issue:

5 | 5 | 95 Success Stories ......................... 1

Welcome Taylor Gregory......................... 1

Sports Physicals Season ......................... 2

Dietitian Associate Discount ................... 4

Kroger Biometric Screening Season ........ 5

Payor Enrollment.................................... 5

Maintenance Request Process ................ 6

Summer Outreach Program .................... 7

Sports Physicals Discoveries Events ........ 8

Friendly & Fresh Testimonial ................ 10

Announcements ................................... 10

Page 6June 29, 2016 Edition

Maintenance Request SharePoint ProcessFrom Stefania Bradford-Cook, Maintenance Manager

As TLC grows, we are continuing to come up with innovative ideas to help simplify our processes for a quicker response to the issues faced in the clinic on a daily basis. The new application will be coming in the near future and will be 100 percent internet interface. Utilizing the NP SharePoint application will help us become more acclimated with using the internet process with ease. Unfortunately, the current process on the NP SharePoint is utilized less than 10 percent. If you have been using this tool and you have comments and/or suggestions for improving the process, please feel free to contact me via email at sbradford@thelittleclinic.com or by phone at 615.425.4237.

Please remember to add your first and last name in the “Your Name” field when submitting maintenance requests. This will allow us to identify you easier when sending reply emails.

Safety reminderAny Non-TLC person requesting access to the clinic during or after-hours MUST have approval by corporate office and/or your leadership team. Our office will communicate with your leadership team or the clinic about all scheduled repairs. If someone asks for access or shows up to do work without notification from corporate or regional leadership, please call your leadership team or myself.

Notice: This document contains confidential and privileged information that is intended only for employees of The Little Clinic.

Any disclosure, copying, distribution, or reliance upon the contents of this docu-ment is strictly prohibited.

Inside This Issue:

5 | 5 | 95 Success Stories ......................... 1

Welcome Taylor Gregory......................... 1

Sports Physicals Season ......................... 2

Dietitian Associate Discount ................... 4

Kroger Biometric Screening Season ........ 5

Payor Enrollment.................................... 5

Maintenance Request Process ................ 6

Summer Outreach Program .................... 7

Sports Physicals Discoveries Events ........ 8

Friendly & Fresh Testimonial ................ 10

Announcements ................................... 10

Page 7June 29, 2016 Edition

Summer Outreach ProgramFrom Stephanie Buckley, VP, Marketing

The July Outreach Program is a great opportunity to encourage our clinic associates to connect with store customers. Read on for details on the program.

Objective: To engage and create awareness with store customers to support our 5|5|95 Strategy. This outreach program will be a fun and targeted program to help drive our associates to connect with store customers.

Goal: Connect to 25 people each day and 500 people over 3-week program time period.

Program Dates: July 1 – July 20 (20 days)

What materials will each clinic team receive?• Program Instructions• Tissues - 1 box of 196• Lip Balm - 250• Bag Clips – 100 (this item will be shipped out separately and will arrive on or before July 1)• TLC General Services Flyer - 500

How does this program work?• Make this program fun and exciting by getting out of the clinic each day, and connect

with 25 store customers by providing them a handy TLC promotional item and TLC general services flyer.

What do I say while handing out a flyer and promotional item? Sample scripts include:• “Would you like a free _____? as they take the item, continue… Have you ever been to The

Little Clinic?” If they say yes, “thank you, we appreciate you choosing The Little Clinic for your healthcare needs.”

• If they say no, “If you ever need us, we treat conditions like sinus infections, strep and give vaccines.” If half way engaged, continue… “We are open 7 days a week and accept most major health insurance plans.” Thank you for your time.

These are suggested scripts and you are welcome to use your own that best fits your style. Just make sure to let them know they are getting a free item, tell them a little about us and thank them for their time.

Why should I do this?• If each clinic connects to a total of 500 customers during this 3-week program,

we will connect to almost 100,000 customers in 20 days! Even if only 10% return, that is 10,000 new patients!

• This program is a great opportunity to help drive our 5|5|95 Strategy by: reaching out to store customers to increase visits in our clinics; eliminate wasted time during slow periods; and executing at our highest levels with a simple and clear goal for each clinic.

What do I do next if I run out of items?• Continue to connect with your store customers throughout the year by giving out tissues

and flyers that are available on the FISI ordering site.

We can do this! Reach out, Engage and Uplift 25 customers each day!

Notice: This document contains confidential and privileged information that is intended only for employees of The Little Clinic.

Any disclosure, copying, distribution, or reliance upon the contents of this docu-ment is strictly prohibited.

Inside This Issue:

5 | 5 | 95 Success Stories ......................... 1

Welcome Taylor Gregory......................... 1

Sports Physicals Season ......................... 2

Dietitian Associate Discount ................... 4

Kroger Biometric Screening Season ........ 5

Payor Enrollment.................................... 5

Maintenance Request Process ................ 6

Summer Outreach Program .................... 7

Sports Physicals Discoveries Events ........ 8

Friendly & Fresh Testimonial ................ 10

Announcements ................................... 10

Page 8June 29, 2016 Edition

2016 Sports Physicals Discoveries EventsFrom Stephanie Buckley, VP, Marketing

Event Overview: Johnson & Johnson (Band-Aid, Neutrogena) and Pfizer (Advil, Centrum) are sponsoring in-store events to promote sports physicals for The Little Clinic. Each store event will be managed by a Discoveries Event Specialist. The event specialist will set up their promotional cart near the clinic in each store and they will promote sports physicals and give out sponsor product samples (mentioned above) along with an informational coupon booklet.Discoveries Event Specialists are frequently used in Kroger and Kroger banner stores to engage customers through product sampling and promotional coupons.

Dates/Times: The Discoveries Event Specialist will be in each clinic store location for six hours on one of the following days:

1. July 8, 12:30 pm – 6:30 pm2. July 9, 10:30 am – 4:30 pm3. July 10, 10:30 am – 4:30 pm

See Discoveries Events spreadsheet for specific locations and times for each clinic location.

Will all clinic locations host a Discoveries Event?No. Discoveries does NOT operate in ten stores/clinics. See chart to right.Indianapolis clinics will NOT have events in the region.

What do you need to do?• Be sure your clinic is Friendly & Fresh.• Be prepared at your clinic to help answer any questions

store customers may have after visiting with the Discoveries Event Specialist.

• The Discoveries Event Specialist will bring all of his or her materials with them on the day of the event. Nothing will be shipped to the clinic for them to pick up.

• Enjoy this great opportunity to help build engagement around TLC and our sports physicals season.

Will there be extra informational coupon booklets available for clinics to give out?• Yes. Each clinic will receive a supply of coupon booklets to hand out to sports physical

patients this season. The booklet will be received before these events take place. Please reserve these booklets for sports physical patients ONLY. More instructions will come with each shipment of booklets.

What do I do if the Discoveries Event Specialist does not show up? • If the event specialist does not show up, please send an email to Chasity Auberger at

cauberger@thelittleclinic.com. We will work with Discoveries to set up a make-up date.

Store # Clinic # Region

825 36402 Dayton

759 36406 Dayton

909 36316 Cincinnati

328 36121 Columbus

452 22102 Memphis

686 3117 Phoenix

6 6110 Denver

93 6123 Denver

723 18119 Louisville

762 15103 Louisville

Notice: This document contains confidential and privileged information that is intended only for employees of The Little Clinic.

Any disclosure, copying, distribution, or reliance upon the contents of this docu-ment is strictly prohibited.

Inside This Issue:

5 | 5 | 95 Success Stories ......................... 1

Welcome Taylor Gregory......................... 1

Sports Physicals Season ......................... 2

Dietitian Associate Discount ................... 4

Kroger Biometric Screening Season ........ 5

Payor Enrollment.................................... 5

Maintenance Request Process ................ 6

Summer Outreach Program .................... 7

Sports Physicals Discoveries Events ........ 8

Friendly & Fresh Testimonial ................ 10

Announcements ................................... 10

Page 9June 29, 2016 Edition

What do I do if there are any issues that occur with the Discoveries Event Specialist? • We do not expect any issues, but if for any reason you observe any issues with the

event specialist (perhaps unprofessional, rude, causing problems with customers, etc.) please discuss the issue with the store manager and together determine if the event specialist should be sent home. Also, send an email to Chasity Auberger at cauberger@thelittleclinic.com.

NEW!!!! 2016 Sports Physicals Discoveries “BIG” Events

In five clinic stores across The Little Clinic footprint, Discoveries will be promoting sports physicals in a BIG way! This same event will also take place at the Kroger General Office in Cincinnati, Ohio.

Each event will take place at the front of the store in a highly visible area and will host local celebrities to sign autographs and pose for pictures with store customers. The event will also have fun games to play and logoed premiums to give away, such as small footballs and water bottles.

A Discoveries Event Specialist will be at the front entrance of the store directing store customers to the event area. Other Discoveries Event Specialists will be working the event area promoting TLC and sports physicals, engaging store customers with giveaways and promoting the celebrities and fun games.

Which store/clinic locations will host a “BIG” Discoveries event and what celebrities will be attending?

Store # Clinic # Region Celebrities at Event

682 03114 Phoenix Cardinals Cheerleaders

466 18408 Cincinnati Bengal Cheerleaders & Mascot “Who Dey”

20 17102 Wichita Shocker Cheerleaders

592 43104 Nashville Titans Cheerleaders & Mascot “T-Rac”

419 43211 Memphis U of Memphis Pom Squad & Mascot “Pouncer”

General Office N/A Cincinnati N/A

What day and times are the “Big” events taking place?• Saturday, July 9, from 10:30am - 4:30pm• Kroger General Office Lobby event will be July 5, from 11:30am - 1:00pm.

Sports Physicals Discoveries Events continued...

Notice: This document contains confidential and privileged information that is intended only for employees of The Little Clinic.

Any disclosure, copying, distribution, or reliance upon the contents of this docu-ment is strictly prohibited.

Inside This Issue:

5 | 5 | 95 Success Stories ......................... 1

Welcome Taylor Gregory......................... 1

Sports Physicals Season ......................... 2

Dietitian Associate Discount ................... 4

Kroger Biometric Screening Season ........ 5

Payor Enrollment.................................... 5

Maintenance Request Process ................ 6

Summer Outreach Program .................... 7

Sports Physicals Discoveries Events ........ 8

Friendly & Fresh Testimonial ................ 10

Announcements ................................... 10

Page 10June 29, 2016 Edition

NP Debbie Bartine, The Little Clinic in Tempe, Ariz. When I was at store 124 yesterday (University clinic), one of the cashiers pulled me aside and asked me if anyone had let me know that during the winter, she had called “corporate” to report what an amazing experience she had during a visit with Debbie at clinic 03113 (I had not heard). She told me that without her, she would not be standing here today. She went to the Gilbert clinic because she was having difficulty breathing and overall feeling lousy. Debbie gave her a breathing treatment and since she had little improvement in her symptoms, she recommended that the patient go to the ER for additional care. She was resistant and wanted Debbie to just give her another breathing treatment. Debbie calmly explained to the patient why she needed to go to the ER and would not take no for an answer. She finally agreed but only because she said Debbie really seemed to care about her. She wouldn’t let Debbie call the ambulance but had a friend drive her to the ER. She said she was barely able to walk in to the hospital. She was so short of breath that she had to stop and rest every couple of steps. She said that had Debbie not been so caring and insistent, she would have gone home and “very likely would have died.” She wanted to be sure that I knew how very happy she was that Debbie cared so much for her. She told me that all too often, people only share the bad experiences. She wanted to be sure that everyone at TLC heard about the outstanding experience she had with Debbie. Thank you Debbie, for your outstanding medical care but more importantly for showing how much you care about our patients. While we provide many medical services, our purpose is feeding the human spirit. You probably thought you were “just doing my job” but this one gesture had a powerful impact on this patient/associate!

~ From Ginger Urban, Regional Clinical Director, Arizona

Announcements

Convenient Healthcare & Pharmacy Collaborative 2nd Annual Conference

July 19-21, 2016 | Orlando, Florida Your special discount code is:Hilton Orlando Bonnet Creek CHPC16TLC

At the 2nd Annual Convenient Healthcare & Pharmacy Collaborative CE conference, pharmacists, nurse practitioners and physician assistants will join one another in learning the latest about disease prevention, healthcare screenings, chronic care management and treatment of common acute and chronic conditions.

This unique conference will offer attendees the opportunity to network and share best practices while earning up to 10 CE credits on topics ranging from allergic rhinitis to diabetes.

CE Topics include:• Respiratory Disease • Mental Health • Diabetes• Cardiometabolic Conditions • Dermatology • DOT Updates• Allergies • Orthopedics • And more...

Testimonial