July 2010

34
www.cable360.net/ct EMPOWERING BROADBAND PROFESSIONALS. VOL 27 NO. 07 JULY 2010 Growing Rural WHO'S GOT THE BEST CONNECTIONS? CABLE, TELCOS, WIRELESS, SATELLITE VIE FOR RURAL BIZ 14 FENDING OFF CYBER ATTACKS AN INTEGRATED APPROACH WILL SAVE MONEY, REDUCE CHURN 22 IS YOUR NETWORK AILING? THREE TECH DOCS CAN MAKE IT ALL BETTER 26 Next Month: Convergence, Home Networking

Transcript of July 2010

www.cable360.net/ct

EMPOWERING BROADBAND PROFESSIONALS. VOL 27 NO. 07 JULY 2010

Growing Rural

WHO'S GOT THE BEST CONNECTIONS? CABLE, TELCOS, WIRELESS, SATELLITE VIE FOR RURAL BIZ 14

FENDING OFF CYBER ATTACKSAN INTEGRATED APPROACH WILL SAVE MONEY, REDUCE CHURN 22

IS YOUR NETWORK AILING?THREE TECH DOCS CAN MAKE IT ALL BETTER 26

Ne

xt M

on

th: C

on

verg

en

ce

, Ho

me

Ne

two

rkin

g

contentsTOTALCOSTBEINGEQUAL...WHICHWOULDYOUCHOOSE?

Analysis shows that cost per subscriber for All-Fiber Access Networks and HFC deployments reachparity at traditional take rates. Corning’s All-Fiber Access Networks solution is the clear choiceeven at lower take rates to support RFoG networks today and provide amigration path to futureenhancements. For information on how Corning’s All-Fiber Access Networks solutions will workfor you, contact your Corning Cable Systems Customer Service Representative at 800-743-2671 .

©2010 Corning Cable Systems LLC www.corning.com/cablesystems/catv

Tomorrow’s benefits. Today’s cost.

14000

8000

2000

CostPerSubscriber

0 25 50 75 100

Take Rate (Percentage)

Parity at TraditionalMSO Take Rates

HFC Subscriber

AFAN Subscriber

EV-03067 CT_AFAN Feb2010:Layout 1 1/20/10 8:57 AM Page 1

july2010 3

contentsTOTALCOSTBEINGEQUAL...WHICHWOULDYOUCHOOSE?

Analysis shows that cost per subscriber for All-Fiber Access Networks and HFC deployments reachparity at traditional take rates. Corning’s All-Fiber Access Networks solution is the clear choiceeven at lower take rates to support RFoG networks today and provide amigration path to futureenhancements. For information on how Corning’s All-Fiber Access Networks solutions will workfor you, contact your Corning Cable Systems Customer Service Representative at 800-743-2671 .

©2010 Corning Cable Systems LLC www.corning.com/cablesystems/catv

Tomorrow’s benefits. Today’s cost.

14000

8000

2000

CostPerSubscriber

0 25 50 75 100

Take Rate (Percentage)

Parity at TraditionalMSO Take Rates

HFC Subscriber

AFAN Subscriber

EV-03067 CT_AFAN Feb2010:Layout 1 1/20/10 8:57 AM Page 1

Rural Broadband

© 2010 by Access Intelligence, LLC. All rights reserved. Contents may not be reproduced without permission. Communications Technology™ (ISSN 0884-2272) is published monthly by Access Intelligence, LLC, 4 Choke Cherry Road, Second Floor, Rockville, MD 20850, USA. Editorial: (301) 354-1795. Sales: (301) 354-1785. July 2010, Volume 27, Number 07. Periodicals postage paid at Rockville, MD, and ad-ditional mailing offices. POSTMASTER: Send address changes to Communications Technology, P.O. Box 3230, Northbrook, IL 60065-3230. Change of address two to eight weeks notice requested. Send to the above address or call (847)559-7314. Email: [email protected]. Subscriptions: Free to qualified individuals directly involved in the cable industry. All other subscriptions, US: one year $99; two years $188. Canada: one year $129; two years $208. Foreign: one year $149, two years $278. Canada Post PM40063731. Return undeliverable Canadian addresses to: Station A, PO Box 54, Windsor, ON N9A 6J5.

14 Who's Winning The Services War?The FCC says 14 million Americans still have limited broadband access, and cable, telco and satellite providers are racing against each other to get those potential subscribers to "click here" for voice, video and data.

features

E M P O W E R IN G B R OAD BA ND PRO FESS I O NA LS. VO L 2 7 NO. 07 JULY 2010

columnsBroadband 12Ron Hranac explains why we don't really

know the things we think we know.

Reality Check 30Katherine Waldron of Waldron and

Associates discusses how education

and more tax dollars could be part-and-

parcel results of federal broadband

stimulus funding.

news and opinionEditor’s Letter 6Times Have Changed But Not

Nearly Enough

CT Reports 8 VOD and Multi-Platforms 8

GPON vs. EPON Sales 8

New Broadband Tech Group Forms 9

FTTH in Tennessee 9

Videotron's Wireless Future 10

Big BIP Bucks 10

CWA Says No to Comcast/NBCU 10

Maine PUC Backs Rural LECs 11

What's New in MoCA Specs 11

referenceBusiness/Classifieds 29Advertiser Access 29

18 Rural Broadband: Is Fiber Cable's Best Buildout Bet?The real debate doesn’t begin in the political arena, but with a dollars-and-cents

understanding of the technologies being pitted against each other.

22 Cyber Safety: Secured Messaging = A Protected BrandAs cyber threats and attacks continue to evolve, it is critical that cable providers act

now to develop a comprehensive security strategy that is risk-based, policy-driven,

information-centric, operationalized and features a well-managed infrastructure.

departments

26 Tech TalkDoctor, doctor, give me the news: I've got a

bad case of upstream blues! Your questions

answered!

28 Global UpdateExpect a 2010 pay-TV growth spurt, Chinese

cable continues to outperform expectations

and Vietnam is on the DTH TV short list.

®

EDITORIAL

Editor, Debra Baker 301-354-1795

Associate Editor, Linda Hardesty 720-570-5129

Senior Technology Editor, Ronald J. Hranac

ADVERTISING/BUSINESS

VP & Group Publisher, Joe Rosone 301-354-1773

Publisher, Tish Drake 800-325-0156 or [email protected]

Eastern Sales Manager, Susan Joyce, 303-778-5976

or [email protected]

DESIGN/PRODUCTION

Senior Graphic Designer, Vince Lim

Production Manager, Sophie Chan-Wood,

[email protected]

MARKETING

Marketing Manager, Jill Braun

AUDIENCE DEVELOPMENT

Audience Development Director, Stuart Bonner

Fulfillment Manager, George Severine

CLIENT SERVICES

Advertising, 800-325-0156

Back Issues, 847-559-7314

Editorial, 301-354-1795

Photocopy/reuse requests, 800-772-3350, [email protected]

List Sales, Statlistics 203-778-8700 x 138

Subscription Services, 847-559-7314 or e-mail [email protected]

Reprints, the YGS group 1-800-290-5460,

[email protected]

Access Intelligence, LLC

President and Chief Executive Officer, Donald A. Pazour

Exec. Vice President & Chief Financial Officer, Ed Pinedo

Divisional President, Business Information Group, Heather Farley

Exec. Vice President, Human Resources &

Administration, Macy L. Fecto

Sr. Vice President, Corporate Audience Development, Sylvia Sierra

Vice President of Production & Manufacturing, Michael Kraus

Senior Vice President & Chief Information Officer, Robert Paciorek

Vice President Financial Planning & Internal Audit, Steve Barber

Access Intelligence, LLC, CABLE GROUP

Vice President/Group Publisher, Joe Rosone

Assistant Vice President, Seth Arenstein

SALES AND EDITORIAL OFFICES

4 Choke Cherry Road, 2nd Floor, Rockville, MD 20850

301-354-2000; Fax 301-738-8453

www.cable360.net/ct

4 july2010

15161

SUBSCRIBE FOR FREE TO

Communications Technology

is a global resource that

provides broadband engineers,

executives and managers

with reliable information on

technology trends, strategy,

implementation and best

practices.

SIGN UP FOR A FREE

SUBSCRIPTION TODAY

BY VISITING

WWW.OMEDA.COM/CT

Optical Transmission Platform with Integrated RF Management Functionality Optimizes Rack Space Eiciency

Products or features contained herein may be covered by one or more U.S. or foreign patents.

See back for details on new ultra-dense narrowcast ampliier modules.

Optimal transmission on a miniature scale

For detailed specifications, please visit: www.atxnetworks.com/maxnet2

Save up to 300% rack space over competitive gear

1310 and 1550 nm forward path transmitters with integrated 8-way combiner

Return path RXs with integrated 8-way splitter

10 TXs or dual RXs per 3RU chassis

Integrated active combiner technology in TX eliminates narrowcast network RF level concerns and optimizes isolation

Hot-swappable, redundant power supplies

Eliminates racks worth of legacy 4- or 8-way narrowcast passives

ATX offers a full suite of products to meet your optical and RF signal management needs.

Up to 20 modules with redundant, hot-swappable power supplies in 3RU

Add RF gain to eliminate narrowcast network RF level concerns and optimize isolation

Plug-in pad/EQ on each port

Oferings include:

MPSA8X2: Lossless 8-way combiner – add up to 12 dB more level before the TX

MPSA2-12: Dual ampliier package (40 ampliiers/3RU) – add up to 12 dB more level before the TX

Also included in this ofering:

MPSABCNC: Passive broadcast port with active lossless 8-way combiner in one module

MPSRX-8: Return path RX with integrated 8-way splitter

NEW Ultra-dense Narrowcast Amplifier Modules

Products or features contained herein may be covered by one or more U.S. or foreign patents.

T: 800-565-7488 E: [email protected]

W: www.atxnetworks.com/maxnet2

CT Chatter, the premier network

dedicated to broadband engineering

professionals!

Congregate...Connect...Converse

Membership is FREE!

CT Chatter, an exciting way to reach the broadband industry.

Join Today, it’s free!

Become a part of this

interactive community

where broadband industry

insiders congregate and

connect with CT editors,

colleagues and clients.

Niche groups offer

venues for members to

get input or expertise on specific technology related topics,

search for partners and find opportunities.

15780

www.CTChatter.com

editor’s letter

Back in the days before 3G and 4G, getting a cellphone

signal in a rural area (and even in some suburbs with

notorious dead spots) was an iffy situation at best. Amaz-

ingly enough, on a car trip through the farmland of south

central Illinois, I was able to make and receive calls via

my Mitsubishi handset and T-Mobile’s towers.

Things have changed, but not nearly enough. Cable

operators and telcos still haven’t covered 100 percent of

the U.S. footprint with services robust enough to offer

broadband at the speeds enjoyed by most of the rest of

the world. And pricing has kept many consumers from

being plugged in to the Internet. In fact, the number of

U.S. businesses and households with Internet connec-

tions has dropped slightly this year.

The United States currently is ranked Number 22

when it comes to broadband connection speeds world-

wide, according to a recent Akamai study, with AsiaPac

far in the lead. There are many business reasons as to why

rural areas have not been wired, fibered, towered, etc. In

many cases, satellite providers have taken advantage of

this competitive situation by being first to market.

Speaking at a NARUC staff event earlier this year,

CenturyLink exec David Bartlett pointed out that while

it costs his company $35 per subscriber for wired service

in urban areas, its capex per sub in rural areas is $300.

Looking at things from a network opex point of view,

CenturyLink spends $50 per sub in the city and suburbs,

and $57 per sub in rural areas. Transit and transport cost

the carrier $6 per sub in the city and $150 per sub in the

country.

Jim Farmer writes in this issue (see page 18), “The

blunt reality is that this is a capital-intensive business

for any operator. Only now are we beginning to emerge

from a credit crisis in which available capital was in

short supply.”

Things have changed, but not nearly enough. Who

will be able to offer more broadband choice and speed to

those who live in unserved or underserved areas? Will it

be you? According to Farmer, “Cable operators that sit

back and wait run the risk of being left behind as other

service providers take matters into their own hands.”

On a different note, I’m going to The Independent

Show in Baltimore later this month, and I’d love to talk

to you. Email me at [email protected], and we’ll

set something up!

Things Have

Changed But Not

Nearly Enough

MXCL-C3514 Ostrich CommTech Ad.indd 1 5/27/10 10:29 AM

12539

Communications Technology is now available in a digital format.View the magazine on your computer just as it appears in print. Receive it to your laptop or desktop the day the print version mails.

Beneits include:◆ Search issues quickly and easily

◆ Environmentally friendly

◆ Links directly to resources and advertisers

◆ Read the magazine while on the go

◆ Ease of forwarding and printing articles

◆ Get the issue and read articles before the print version arrives

Subscribe to the digital issue now at www.omeda.com/ct

6 july2010

Fits 3x as much.

Go ahead, pull 3x as many cables as usual. MaxCell

can take it. And you’ll only need 1/3 the manpower to

get the job done. Plus you can overlay with MaxCell.

More cables per conduit, less labor, and the ability to

overlay. That’s the flexibility of MaxCell.

More space. More productivity.

w w w . m a x c e l l . u s 8 8 8 . 3 8 7 . 3 8 2 8

10 YEARS OF MAXIMIZING PRODUCTIVITY

MXCL-C3514 Ostrich CommTech Ad.indd 1 5/27/10 10:29 AM

ct reportsTo subscribe to CT Reports, visit our Web site at www.cable360.net/subscribe/

The maturation of video-on-demand

(VOD) technology is driving record lev-

els of usage by consumers, and it’s not

only pushing the cable industry’s on-de-

mand expansion deeper and wider into

people’s homes, but across multiple plat-

forms and devices.

A fresh study from the media measure-

ment company Rentrak captured data

from 33 service providers and 100 content

providers, finding VOD viewers spent 3.1

billion hours watching on-demand content

last year, a 12-percent increase compared

with 2008. In addition, more than $963

million in transactional on-demand content

was generated, with 1.6 billion subscrip-

tion-video-on-demand (SVOD) transac-

tions. In an average month, 45 percent of

enabled set-top boxes used VOD.

“This year, kids’ programming and mu-

sic really came on strong; these are what

have drawn in VOD viewers,” said Jarvis

Schuckman, manager/Industry Research

at Rentrak. “But TV entertainment is the

fastest growing because it’s coming di-

rectly from cable over free on-demand.”

Yet even with across-the-board spikes

in VOD usage, such emerging technolo-

gies as dynamic ad insertion and En-

hanced Binary Interchange Format (EBIF)

are nudging VOD technology into multiple

platforms, mobile devices and more.

“The business has grown 40 percent

since 2006, and that reflects consumer

interest in VOD and its technology. Now,

it’s about access to content and multiple

devices,” explained Steve Brookstein,

COO at Bresnan Communications (now

in the process of being acquired by Ca-

blevision). “Streaming ability and access

through our portal is on our road map.”

Bresnan, he added, currently is in

trials with advanced advertising pro-

vider BlackArrow to develop a workable

dynamic-insertion model. The hope,

Brookstein continued, is a for a viable

business/technology model and “tech-

nologies that allow better targeting and

the ability for VOD to target by level of

service, geography, demographics and

more. A confluence of these models

with dynamic insertion will allow better

business models.”

One model garnering more attention

is EBIF. “You can make ad placements

based on EBIF, for example, where the

customer lives. It’s all reportable, and you

can check to be sure VOD assets are avail-

able and visible to the customer,” main-

tained Malcolm Stanley, director/Advertis-

ing Products for SeaChange International,

a player in the VOD space. “There are six

major operators beginning to incorporate

EBIF into their systems.”

Yet getting the technology and busi-

ness models to line up for VOD’s inevi-

table move to multi-platforms and mobile

devices is no slam-dunk proposition. In

fact, it’s an ongoing, top-of-mind issue

for the cable industry and its vendor

community, Stanley admitted.

“In a multi-network environment,

there are lots of vendors and systems,

and it takes network smarts,” he said. “It

all comes back to the value proposition

for operators and their ability to provide

all these extensions to customers. But

there’s a huge migration to multi-screen,

multi-platform systems.”

VOD’s fundamental technology is

paving the way for IP across multiple

devices, according to Pankaj Gupta,

director/Service Provider Marketing at

Cisco Systems.

“There’s lots of intelligence coming into

streaming and it’s evolving, while user

generated content is also driving VOD,”

Gupta said. “Content aggregators are

now realizing the power of content over

multiple devices. But how to monetize it

is the challenge.”

– Craig Kuhl

VOD Tech Drives Deeper, Wider Into Multiple Platforms

Dell’Oro Group research says first-quar-

ter GPON equipment revenues from

both optical line terminals and optical

networking terminals surpassed EPON

revenues for the first time and hit a re-

cord level, growing almost 40 percent

sequentially and 70 percent compared

with the year-ago period.

“GPON growth in the first quarter

was largely due to deployments in

China,” said Tam Dell’Oro, president

of Dell’Oro Group. “China Unicom and

China Telecom are deploying both EPON

and GPON. China Mobile, which was

recently granted permission to deploy

broadband and for which GPON is its

preferred technology, also contributed

to first-quarter GPON growth. Other

sizeable GPON shipments in the first

quarter included those to Korea, Malay-

sia, Portugal, Singapore, Spain, the UAE

and the United States."

The report also showed Huawei main-

tained its lead for GPON revenue, largely

due to being a primary supplier in the

China market. Second was Alcatel-Lu-

cent, which narrowed the gap with Hua-

wei due to growth of its ONT shipments

to North America and EMEA. Rounding

out the top four was Motorola, followed

closely by Ericsson, which doubled its

share mainly due to growth in its GPON

shipments to China.

GPON Sales Surge Past EPON in First Quarter

8 july2010

ct reports

Broadband Internet Technical Advisory Group FormedA group of broadband and high-tech com-

panies joined Adjunct Professor Dale

Hatfi eld of the University of Colorado at

Boulder in announcing initial plans for a

voluntary Broadband Internet Technical

Advisory Group (TAG).

The TAG's mission is to bring to-

gether engineers and similar technical

experts to develop consensus on broad-

band network-management practices

or other related technical issues that

can affect users' Internet experience,

including the impact to and from appli-

cations, content and devices that use

the Internet.

"The TAG will function as a neutral,

expert technical forum and promote a

greater consensus around technical

practices within the Internet communi-

ty," Hatfield explained. "The TAG would

consider a number of factors in looking

at technical practices, including wheth-

er a practice is used by others in the

industry; whether alternative technical

approaches are available; the impact

of a technical practice on other enti-

ties; and whether a technical practice is

aimed at specific content, applications

or companies."

Participants agreed that the TAG's

mission also could include: (1) educat-

ing policymakers on technical issues;

(2) attempting to address specifi c tech-

nical matters in an effort to minimize

related policy disputes; and (3) serving

as a sounding board for new ideas and

network-management practices.

Hatfi eld, a former Federal Communi-

cations Commission (FCC) chief tech-

nologist, will facilitate the TAG.

Participants in the initial efforts have

included representatives from AT&T,

Cisco, Comcast, DISH Network, Echo-

Star, Google, Intel, Level 3, Microsoft,

Time Warner Cable and Verizon.

The group also aims to advise on

technical issues, attempt to resolve dis-

putes over network management and

related issues outside of an adversarial

context, and help inform federal agen-

cies (e.g., the FCC, the Federal Trade

Commission and the U.S. Department

of Justice) in their industry-oversight

functions.

EPB Fiber Optics, Chattanooga’s mu-

nicipally owned fi ber-to-the-home (FTTH)

network, now is offering a 150 Mbps

symmetrical residential Internet product

called "Fi-Speed Internet 150."

Prior to the introduction of Fi-Speed

Internet 150, EPB’s FTTH network was

capable of providing 100 Mbps sym-

metrical Internet speeds to more than

100,000 homes and businesses in the

Chattanooga, Tenn., area.

EPB’s service area covers 170,000

homes and business, and 600 square

miles in Chattanooga, Hamilton County

and parts of fi ve other counties in south-

east Tennessee and three in northern

Georgia.

Access to the 100-percent fi ber-optic

network will be available to everyone in

EPB’s service area by the end of 2010.

Tennessee Muni Cuts Over 'Fi-Speed' Service

july2010 9

To subscribe to CT Reports, visit our Web site at www.cable360.net/subscribe/ct reports

Rural Telephone/Nex-Tech tapped long-

time partner Occam and its BLC 6000

multiservice access platform (MSAP) to

deliver fiber-based broadband services

into 21 communities and 26 rural areas

across more than 4,600 square miles.

Rural Telephone/Nex-Tech was awarded

$101 million in combined Broadband Ini-

tiatives Program (BIP) grants and loans

to bring advanced broadband services to

western Kansas.

Rural Telephone/Nex-Tech, based in

Lenora, Kansas, will reach 23,000 house-

holds and businesses with broadband

over a combination of fiber and WiMAX

technologies. Funding will pay for infra-

structure, construction, labor and elec-

tronics during the course the next three

years.

Big B-Stim Bucks

CWA: Proposed Comcast-NBCU Merger Will Harm Workers, Slow Customer SatisfactionThe Communications Workers of America

(CWA) believes the proposed Comcast-

NBCU merger would lead to job cuts,

aggravate the already anti-competitive

behavior of the cable industry and restrict

consumer access to the online video con-

tent of their choice.

In remarks before a field hearing of the

U.S. House of Representatives Judiciary

Committee, CWA District 9 Vice President

James Weitkamp stressed that the public

must be protected from the “significant

harms” created by a merger of such un-

precedented scale.

"The Comcast/NBCU merger is not

in the public interest. Federal regulators

cannot endorse this merger without care-

fully considering the significant impact

the merging companies will have on

video competition, choice and jobs," Weit-

kamp said.

CWA represents 700,000 employees

nationwide, including workers at both

Comcast and NBC-Universal. Weitkamp's

comments echoed those made earlier

this year by CWA President Larry Co-

hen in testimony before the full Judiciary

Committee on Capitol Hill.

Weitcamp continued, "The Internet

allows consumers access to the video

content of their choice, unmediated by

the pre-packaged bundles of the cable

company. A combined Comcast-NBCU

could limit consumers’ online access to

NBC content, or it could charge consum-

ers higher prices to access that content

unless they are cable subscribers. This

is the 'TV Everywhere' model that Com-

cast and NBC have already begun to de-

ploy, which forces Internet customers to

buy cable packages in order to see con-

tent online.”

He also mentioned the CWA believes

a Comcast/NBCU combination will result

in the loss of good jobs and will depress

labor standards for those who still have

jobs after a merger. The merged company

would add an additional $8 billion to the

current debt load, giving the new compa-

ny the choice of cutting jobs and/or raising

cable prices.

Videotron CEO Talks Shop

10 july2010

Robert Dépatie, president and CEO of

Videotron, discussed his vision for both

Videotron’s future and that of the telecom

industry in an address to industry stake-

holders gathered at the recent 2010 Cana-

dian Telecom Summit in Toronto.

On Videotron’s wireless network:

“We are engaged in extensive network test-

ing and are on the verge of launching Que-

bec’s most competitive, and its most com-

plete, wireless service. Our 3.75G network

will be fast, able and stable, with technology

and entertainment capabilities that will go

above and beyond what is presently out

there. Our wireless network will soon be at

the heart of our strategies and our wireless

plan, like all our service and product plans,

will be focused on the customer and on

how will we deliver value.

“We see our wireless network as an ex-

cellent means to extend the Videotron expe-

rience to mobile users, certainly, but also to

fixed users who are beyond the reach of our

fixed broadband services.”

On creating a technological ecosys-

tem for the consumer: “Our goal is to

provide our customers with…an envi-

ronment that can respond to customer

requests and requirements, and that

can create new services. Full choice, full

flexibility, full ubiquity. With this, our cus-

tomers will have three screens and three

different formats, which means three dif-

ferent types of challenges for our systems

and processes.”

On future wireless spectrum auc-

tions: "Our government is also contem-

plating auctions of other spectrum blocks.

I urge the Canadian government to help

us, and help Canadians, to focus on the

700 MHz spectrum. We can give Canadi-

ans results in less time, for less money

and regain our place at the forefront of

the world.”

july2010 11

ct reports

MoCA Ratifies Next-Gen SpecsThe Multimedia over Coax Alliance (MoCA)

gave the nod to its next-generation speci-

fication, MoCA 2.0, that offers two perfor-

mance modes -- Basic and Enhanced -- with

400 Mbps and 800 Mbps net throughputs

(MAC), using 700 Mbps and 1.4 Gbps PHY

rates, respectively.

For point-to-point WAN applica-

tions, performance can be optimized for two

node networks, with Basic mode delivering

500 Mbps net throughput (MAC) and En-

hanced mode providing 1 Gbps net through-

put. The new spec also features an expanded

operating frequency range to serve an even

broader array of use cases and two network

wide, low power-saving modes, the group

said.

Essential to the spec is its full

backward interoperability with MoCA

1.1/1.0, reportedly enabling operators to

capitalize on their MoCA investment and

to future-proof their networks to deliver

the next level in high performance and

highly reliable home networking.

MoCA 2.0 Technical Highlights:

Net throughput (MAC) rates of 400 Mbps

(baseline mode) and 800 Mbps (enhanced

mode), up from 175 Mbps for MoCA 1.1,

with turbo modes at each level. PHY rates

are 700 Mbps and 1.4 Gbps, respectively.

More than double the performance of

MoCA 1.1 the 400 Mbps baseline level is

achieved through higher levels of modula-

tion and expansion of the operating chan-

nel bandwidth to 100 megahertz from the

current 50 megahertz. Enhanced mode

performance of 800 Mbps is made pos-

sible through channel bonding.

The packet error rate (PER) has been im-

proved to one packet error in 100 million. The

PER mode is programmable on a per-flow

basis and can be assigned depending on the

necessity of content. On-time delivery is as-

sured, MoCA said, with an average latency

of less than 3.5ms across all received pack-

ets and traffic profiles.

The addition of sleep and stand-by

modes for networked devices helps

manufacturers and operators comply with

worldwide energy reduction initiatives.

Expanded operating frequency range of

500 MHz to 1650 MHz enables all types

of pay-TV providers to provide advanced

home entertainment networking simulta-

neously with devices and services already

in use on the same coaxial cable.

Full backward-interoperability with

MoCA 1.0 and 1.1 protects investment

in current equipment. MoCA 1.0 and

1.1-based devices continue to operate at

full speed even when MoCA 2.0-based

devices are on the network.

TWC Unsuccessful Re: Maine Rural Telco PetitionFive Maine local telcos won what attorneys

dubbed “a nationally significant ruling”

from the Maine Public Utilities Commission

(PUC) that will protect them from “undue

competition from Time Warner Cable.”

In a nutshell, the Maine PUC voted to deny

a request on behalf of Time Warner Cable

(TWC) to terminate the “Rural Exemption”

under Section 251(f) of the federal Telecom-

munications Act of 1996 as it applies to the

five rural carriers. According to the plaintiffs,

TWC sought to terminate the exemption in

order to move forward with its digital phone

service in portions of the service areas be-

longing to the local companies.

PUC commissioners gave the victory to

Lincolnville Networks, Tidewater Telecom,

Oxford Telephone Company, Oxford West

Telephone Company and Unitel. They were

unanimous in voting to uphold the exemp-

tion for Unitel, Oxford and Oxford West,

while a majority of the three commissioners

voted to maintain the exemption for Lincoln-

ville and Tidewater. As a result, all five will re-

main - in their geographic service territories

- the sole providers of wireline service.

“Our decision…is taking place in a chang-

ing landscape for telephone regulation at the

federal level with pending congressional and

FCC actions, in the marketplace and in wire-

less technology,” stated Commission Chair

Sharon Reishus. “Our decision came down

to an analysis of the current financial ability

of the rural companies to withstand market

competition if the exemption were lifted.”

She continued, “Customers in these

rural areas must be assured a telephone

service provider of last resort and access

to lifeline services. Although the commis-

sion has a long history of recognizing the

value of competition in the telecommunica-

tions market, in this instance, where Time

Warner is not proposing to expand the avail-

ability of its service throughout the entire

service territory of the rural companies,

selective competition would undercut the

ability of the rural companies to fulfill their

‘provider of last resort’ obligations.”

The PUC weighed several factors for each

rural phone company: the technical feasibil-

ity of the proposed interconnection, whether

lifting the exemption would create an undue

economic burden on the rural telephone

company, and whether lifting the exemption

would be consistent with the universal ser-

vice goals of ensuring quality phone service

at just, reasonable, and affordable rates for

all Maine residents and access to advanced

telecommunications and information servic-

es. There also were some universal-service

issues addressed in the decision.

The final PUC order has yet to be released.

TWC told Communications Technology it had

no comment on this decision.

– Debra Baker

broadband

1985 2010

By Ron Hranac, Senior Technology Editor

Did you know the “digital” signals we carry on our

cable networks aren’t “digital?” They’re analog!

Our networks can’t carry baseband digital data --

for the purists, a length of coaxial cable can, but that

digital data won’t make it past the first active -- so

we have to convert the digital data we want to trans-

mit to and from subscribers into analog RF signals.

The latter is done using a modulation process called

quadrature amplitude modulation (QAM), which re-

sults in a double-sideband, suppressed-carrier analog

RF signal. The digital information to be transmitted is

represented by variations in the RF signal’s phase and

amplitude. There are no zeros and ones per se in what

we call “digital” signals.

While we’re on the subject of digital, I’m occasion-

ally asked about whether

or not cable operators

should do some sort of

proof-of-performance

tests on digital signals,

and when is the FCC

going to require digital

proofs? The answer to

the first question is, in

most cases, yes. What

about the second ques-

tion? Did you know the

FCC has required digital

signals on most cable

networks to meet certain specs, and that this requirement

has been on the books for several years? §76.640(b)(1)

(i) is where you’ll find the rules for digital signals.

(1) Digital cable systems with an activated channel

capacity of 750 MHz or greater shall comply with the

following technical standards and requirements:

(i) SCTE 40 2003 (formerly DVS 313): “Digital

Cable Network Interface Standard” (incorporated by

reference, see §76.602), provided however that with

respect to Table B.11, the Phase Noise requirement

shall be −86 dB/Hz, and also provided that the “tran-

sit delay for most distant customer” requirement in

Table B.3 is not mandatory.

Yep, digital signals in most systems are supposed

to comply with the technical parameters in SCTE-

40 (www.scte.org/documents/pdf/standards/ANSI_

SCTE%2040%202004.pdf).

What’s not in Part 76 of the FCC Rules is the how to

behind helping to ensure those digital signals comply

with SCTE-40. The good news is that several digital-

measurement procedures are described in “Recommended

Practices for Measurements on Cable Television Systems,

3rd Ed.,” also available from SCTE. If you have a modern

combination QAM analyzer/spectrum analyzer, most of

the required measurements can be performed fairly easily

using that kind of test equipment.

Did you know that such distortions as composite

triple beat (CTB), composite second order (CSO) and

common path distortion

(CPD) don’t go away in

an all- or mostly digital

network? Rather than

clusters of discrete beats

that occur in a network

carrying large numbers

of analog TV channels,

the digital distortions are

noise-like! Those noise-

like distortion products

are known as composite

intermodulation noise

(CIN), composite in-

termodulation distortion (CID) or intermodulation

noise (IMN) -- none of which should be confused

with thermal noise.

Confusion does occur, though. We know that

raising RF levels in the plant improves the carrier-to-

noise ratio (CNR). But in a system with a lot of digital

signals, did you know raising levels improves CNR

to a point, then the noise floor starts to increase and

the CNR gets worse? That seems counterintuitive,

but the now-elevated noise floor no longer is just

noise. It’s a combination of thermal noise and the

previously mentioned noise-like distortions. When

characterizing plant performance in the presence of

CIN, the term “carrier-to-composite noise (CCN)

ratio” commonly is used. Indeed, CCN is a much

more appropriate measurement metric than is CNR

“ Did you know the broadband sweep gear used to align and maintain out-side plants only shows half of the measured frequency response?”

When Digital

Really Is Analog And Other

Things You May Not Know

12 july2010

under these circumstances, because there

is no practical way to differentiate ther-

mal noise from CIN.

As more and more cable networks

carry larger numbers of digital signals,

the issue of signal leakage compliance

comes up. I wrote about this in my

February 2009 column (www.cable360.

net/ct/operations/bestpractices/33882.

html), and follow-up articles appeared in

the March 2009 (www.cable360.net/ct/

deployment/techtrends/34303.html) and

May 2009 (www.cable360.net/ct/opera-

tions/bestpractices/35443.html) issues of

Communications Technology.

Comcast’s Ray Thomas and I co-au-

thored a paper that was presented dur-

ing last year’s Cable-Tec Expo technical

workshops. A copy of our paper and our

PowerPoint slides can be found on the

proceedings’ CD-ROM; contact SCTE for

details. Our technical workshop high-

lighted the results of extensive field tests

that characterized leakage from all-digital

networks. Did you know leaking digital

signals can cause harmful interference

to over-the-air services under the right

conditions? And did you know that cur-

rently available leakage detectors can’t be

used to measure leaking digital signals?

The good news is that manufacturers are

working on digital-compatible leakage-

detector technology. But until that equip-

ment is available in production, the only

way to comply with the FCC’s existing

leakage rules is to use an analog TV

channel or continuous wave (CW) car-

rier when measuring leakage.

The migration to larger numbers of digi-

tal signals presents another complication.

Did you know most older amplifier auto-

matic gain control (AGC) circuits don’t play

nicely with a digital signal on the AGC pilot

frequency? Those AGC circuits originally

were designed for analog TV channels or

CW carriers, and not for noise-like digital

signals. Most amplifiers manufactured dur-

ing the last few years have digital-compat-

ible AGC, but hundreds of thousands (or

more!) of older amps do not. In most in-

stances, it will be necessary to use an analog

TV channel or CW carrier on the AGC pilot

frequency if you want those older amps’

AGC to work properly.

Did you know the broadband sweep

gear we use to align and maintain our out-

side plants only shows half of the measured

frequency response? Before you accuse me

of running low on caffeine, understand

that “frequency response” is a complex

quantity that has two components: magni-

tude- or amplitude-versus-frequency, and

phase-versus-frequency. The display of a

sweep receiver shows us amplitude-versus-

frequency, but not phase-versus-frequency.

Ideally, amplitude-versus-frequency

should be flat, and phase should change

in proportion to frequency. When am-

plitude-versus-frequency is not flat, we

see amplitude ripple (“standing waves”),

amplitude tilt or some combination of

the two. When phase-versus-frequency is

out of whack, we have group delay.

Did you know that what are sometimes

called “sunspot outages” have nothing to do

with sunspots? Those outages actually are

solar transit outages, which are twice-year-

ly satellite reception outages that happen

when the sun lines up with geostationary

satellites. The sun emits electromagnetic

radiation across a wide range of frequencies,

including those used by communications

satellites. When the sun is directly behind a

satellite from the perspective of a given earth

station, the RF energy from the sun is strong

enough to exceed the desired signal(s) from

that satellite. Solar-transit outages occur for

a few minutes on each of several days near

the spring and autumn equinoxes.

Finally, did you know that when we

measure the RF level of analog TV chan-

nel visual carriers, we don’t measure

peak power? We measure peak envelope

power (PEP), which is the average power

of one cycle during the modulation crest.

A visual carrier’s modulation crest occurs

during sync pulses.

Ron Hranac is a technical leader. broadband

network engineering, for Cisco Systems and

CT's senior technology editor. Contact him at

[email protected].

july2010 13

The FCC says 14 million Americans still have limited broadband access, and cable, telco and satellite providers are racing

against each other to get those potential subscribers to "click here" for voice, video and data.

Who's Winning The Services War?

Broadband services

are the drivers of

revenue growth in

today’s communi-

cations market.

C o m p e t i t i o n

among cable, telco

and satellite providers for broadband

customers is fierce. Fortunately, the battle

for broadband is not a zero-sum game.

The rural market offers a ripe opportunity

for expanding the broadband subscriber

base and delivering new services to a

population clamoring for high-speed data.

According to the Federal Communica-

tions Commission’s April 2010 report,

“The Broadband Availability Gap,” there

are 7 million housing units, represent-

ing 14 million people, whose access to

broadband does not meet the national

broadband availability targets of at least 4

Mbps (download) and 1 Mbps (upload).

More than 4 million housing units have

no broadband access at all. The U.S.

Department of Agriculture also noted in

its 2009 report on rural broadband that

only 70 percent of rural households with

in-home Internet access had a broadband

connection compared with 84 percent of

urban households. The main reason for

this difference: lack of availability.

Sunflower Broadband recognized the

value of these unserved rural customers

and is pursuing a strategy that combines

fixed-wireless technology and fiber to the

premise to extend its network reach and

to serve new customers. In 2005, the

cable operator launched its Wave Runner

Wireless service. Based on Motorola’s

By Jennifer Whalen

14 july2010

Canopy products (line-of-site, 2.4 GHz

wireless, unlicensed spectrum), Wave

Runner Wireless delivers as much as 2

Mbps download and 256 Kbps upload

speeds for $49.95 per month. Rod

Kutemeir, general manager at Sunflower

Broadband, reported that 656 customers

subscribe to the service.

But the wireless Internet service is

just the launching point for reaching

new rural customers. In 2007, Sunflower

began deploying CommScope’s Bright-

Path radio frequency over glass (RFoG)

solution. The operator’s RFoG deploy-

ments now also include products from

Alloptics, Aurora Networks and Hitachi,

adds Kutemeir.

Sunflower uses Wave Runner Wireless

to introduce new rural subs to its broad-

band services, and then it builds the RFoG

fiber network into those areas. “Custom-

ers develop a relationship with us,” said

Kutemeir. “Then when we run glass to

their house, they are standing there with

lemonade, saying ‘Come on in.’”

He added that most customers passed

by the RFoG network switch to the com-

pany’s DOCSIS 3.0 50 Mbps service,

which costs just $10 more a month than

Wave Runner Wireless. As rural custom-

ers migrate from the wireless service to the

DOCSIS 3.0 offering, Sunflower reclaims

the Canopy products and installs them in

new rural areas that are again outside the

reach of its network. Those areas become

future prospects for RFoG deployments.

Sunflower passes 450 homes with RFoG

and has 297 active customers.

Benefits Of RFoGSo why is RFoG suitable for rural areas?

“It’s much more cost-effective. We can

build out with lower densities per mile

of fiber,” said Kutemeir. “With HFC, we

need 100 to 150 homes per node. With

fiber to the home, we can get to under

10 homes passed per mile and still be

profitable.”

From where are these savings gleaned?

Because it’s a passive architecture, RFoG

eliminates the need for active devices,

which saves capital. It also accrues signifi-

cant maintenance benefits. “Eliminating

active devices, power supplies and all of

the touch points you have for mainte-

nance simplifies the network dramatically,

while still providing the same services that

operators deliver on their HFC networks,”

said John Dahlquist, vice president/Mar-

keting for Aurora Networks.

RFoG also help operators reach far-

flung rural homes. “It provides the

opportunity to reach much longer dis-

tances,” explained Matt Endsley, vice

president/Strategic Accounts/West for

ARRIS. Plus “it provides the ability to

build in a pay-as-you-go approach,” said

John Homsey, senior director/Sales En-

gineering and Applications Engineering

for Hitachi Communication Technolo-

gies America. “With RFoG, you con-

struct the fiber past the homes, but only

put the equipment necessary in place

when customers turn up service.”

Migration To All DigitalBut what if, like many rural cable op-

erators, you still maintain a 550 MHz

HFC plant? Will your network have the

capacity to support the 50 Mbps and

100 Mbps DOCSIS 3.0 broadband data

services that will be necessary to remain

competitive? Ironically, a development in

the video space could provide a solution.

Roughly 60 percent of CableOne’s plant

operates at 550 MHz, reported Thomas

Might, president and CEO of that com-

pany. However, Might admitted that many

of those systems lack the bandwidth to

support DOCSIS 3.0.

To solve that problem, CableOne

sought a waiver from the FCC to allow it

to deploy low-cost, high-definition (HD)

set-top boxes that did not include re-

movable cable cards. Last year, the FCC

granted CableOne a waiver for its Dyers-

burg, Tenn., system. The FCC has since

indicated a willingness to eliminate that

HD set-top requirement for all systems

operating at 550 MHz and lower, and pos-

sibly for systems operating at 750 MHz

and higher.

What does this mean for CableOne? In

December 2010, the operator expects to

take delivery of new low-cost ($50) HD

set-tops for deployment in Dyersburg.

Should the FCC expand the waiver to all

550 MHz systems, CableOne will convert

them to all digital. “We will free up 300

megahertz of the 550 MHz by going to all

digital. That will allow us to add a lot of

HD and DOCSIS 3.0 channel bonding,”

Might explained.

The new set-tops also will support fu-

ture capacity expansion, which is critical

for sustaining rural broadband growth.

“The boxes are also MPEG-4 capable,” he

continued. “So if we start running tight

on bandwidth again, we can implement

MPEG-4 and reclaim another 40 percent

of our bandwidth.”

DOCSIS 3.0: The Killer AppWhether you’re deploying RFoG or mov-

ing to all digital in your rural networks,

supporting DOCSIS 3.0 data services is

the key broadband driver. With DOCSIS

3.0, cable operators can bond channels to

offer speeds as fast as 100 Mbps. Sunflow-

er Broadband already has upgraded all of

its systems to DOCSIS 3.0. The company

currently offers 50 Mbps service and ex-

pects to launch 100 Mbps service by year

end. Wave Broadband has upgraded five

of its systems to DOCSIS 3.0, and it also

offers 50 Mbps service in those areas.

“We believe that the benefits of DOC-

SIS 3.0 go well-beyond offering 50 Mbps

or 100 Mbps service. The ability to load

balance, better balance customer usage,

and use more down streams is what’s

going to make this technology so valu-

able,” said Steve Friedman, COO at

Wave Broadband.

In 2007, Sunflower Broadband began deploying

CommScope’s BrightPath radio frequency over

glass (RFoG) solution; it also uses products from

Alloptics, Aurora Networks and Hitachi.

july2010 15

Friedman is a bullish about broadband’s

role for rural operators. “The reason our

business has grown over the years is be-

cause of the Internet,” he said. “Yes, we

add new services to video and revenues

grow. But the real base of the business is the

Internet. That’s driven our growth at Wave

Broadband. That’s how you grow the busi-

ness, how you protect your business in the

future, and how you satisfy your customers.

The Internet leads the way.”

However, you have to get to the Internet.

“The Number One challenge facing rural

broadband providers is getting good access

back into the Internet,” said Friedman, who

also serves as chairman of the American

Cable Association (ACA). “Many of our

members have a problem getting fiber built

out far enough to access the national fiber

network.”

These rural broadband providers must

purchase T1 or DS3 circuits from local

telcos to connect their networks to the

Internet. “Because there is no competi-

tion in many of these markets, telcos can

charge exorbitant rates, sometimes up to

$100 a megabyte,” said Matt Polka, ACA

president and CEO. “Where there is com-

petition, costs can come down to less than

$10 a meg.”

It’s not just the high cost of these circuits

that causes problems for rural broadband

providers; it’s their limited capacity as well.

“If I can’t scale my network, customers will

see slower speeds. All the speed in my net-

work does no good if I don’t have access to

the fiber backbone,” said Friedman.

DSL CompetitionLike cable, telcos are pushing their copper

plant deeper into rural areas to deliver fast-

er broadband speeds. “Qwest is competing

aggressively,” said CableOne’s Might. “It’s

traditional digital subscriber line (DSL),

but very aggressive DSL.”

Might reported that Qwest offers 20

Mbps data service in many of CableOne’s

service areas and 40 Mbps DSL in a few.

Qwest has also applied for a federal stimu-

lus grant to extend broadband at speeds

of 12 to 40 Mbps to rural communities

throughout its local service region. (Editor’s

note: Qwest declined CT’s request for an inter-

view for this story.)

FTTH InroadsIndependent telcos also have rural broad-

band expansion plans. Solarus, the largest

independent telephone company in Wis-

consin, is conducting a 300-home trial of

fiber to the home (FTTH). The company

plans to upgrade its entire service terri-

tory to FTTH during the next three to five

years, said Mike Meinel, director of sales

and marketing for Solarus.

“We are building FTTH because the

appetite for broadband is growing substan-

tially,” Meinel said. “Ten years ago, when we

built fiber to the curb, we thought 5 Mbps

pipes were enough. Now people are talking

about 100 Mbps to the home.”

Solarus offers two DSL packages — 1

Mbps and 2 Mbps symmetric DSL — to 98

percent of its territory. The service costs $50

when bundled with voice and video ($10

more for the 2 Mbps service). As a com-

petitive local exchange carrier, Solarus also

delivers fixed wireless broadband services

via its 700 MHz licensed spectrum to 1,000

customers outside of its territory. The wire-

less service is available at speeds ranging

from 768 Kbps symmetric ($39 a month) to

Advice for Rural Broadband Providers

Deploy RFoG. “Just do it,” said Sunflower Broadband’s Rod Kutemeier. “There is always

somewhere close to town where you can try this. Once you try it, you’ll see that it’s easy and

that the economics are there.”

Secure Fiber Connections to the Internet. “Manage your costs and manage your capacity

all the way to the Internet,” said Wave Broadband’s Steve Friedman. “When you do that, you’ll main-

tain the speeds and service levels that customers will want, which will lead to growth.”

Go Digital. “Rural operators need to be transitioning to digital as quickly as they can, imple-

menting technology to reclaim analog bandwidth, and using it for higher broadband speeds,”

said ACA’s Matt Polka.

Eliminate Amplifiers. “Push fiber deeper and eliminate RF amps, those power-hungry

gremlins that cause you to spend money on maintenance and power and that cause reliability

problems,” said Aurora Network’s John Dahlquist.

Build Your Network Once. “We’re only just touching what fiber optics can do. It’s not a

one-service network, but supports multiple services, platforms, and products,” said Hitachi’s

John Homsey. Deploying fiber eliminates the need for rebuilds.

Prepare for the All-IP Future. “We are in the midst of transitioning from an analog envi-

ronment to an all-IP environment. Investigate new IP solutions to make sure you are making

the right decisions for your network,” said ARRIS’s Matt Endsley.

Make Your Voice Heard. “If you are subject to a government overbuild, be vocal. Scream bloody

murder,” said ACA’s Polka, addressing the federal broadband stimulus funds now being awarded (see

related story on page X). “It’s not fair. The government isn’t supposed to pick winners and losers.”

Year Cable Modems DSL Fixed Wireless Fiber To The Home Satellite

2002 59.0 40.4 -- 0.6 --

2003 60.4 39.2 -- 0.4 --

2004 59.0 40.6 -- 0.3 --

2005 57.0 40.9 0.5 0.7 1.0

2006 54.1 43.3 0.7 0.9 0.9

2007 52.4 43.7 0.9 2.0 1.1

2008 52.3 42.3 1.1 3.1 1.2

2009 50.7 42.4 1.8 3.8 1.2

2010 48.5 41.6 2.5 6.2 1.2

2011 46.6 40.1 3.3 8.7 1.3

2012 45.0 39.0 4.3 10.3 1.4

2013 44.2 38.4 4.6 11.5 1.3

TABLE 1: The TIA's upcoming 2010 ICT market review and forecast notes that cable

modems are now and will continue to be the prime source of U.S. broadband access.

16 july2010

3 Mbps symmetric ($159 per month).

The Telecommunications Industry As-

sociation (TIA) predicts fixed wireless so-

lutions will play a growing role in rural

broadband, adding 4 million customers

between now and 2013, making it second

only to FTTH as the fastest-growing broad-

band technology.

Competition From The SkySatellite also plays a role in rural broadband.

Such providers as WildBlue and HughesNet

deliver broadband services via satellite to

roughly 1 million customers, reported Tom

Moore, president and CEO of WildBlue; of

those, WildBlue serves north of 400,000.

WildBlue provides three levels of service:

512 Kbps/128 Kbps, 1.0 Mbps/200 Kbps

and 1.5 Mbps/256 Kbps. Prices range from

$49.95 to $79.95 a month plus set-up fees.

Moore acknowledged that the WildBlue

network is capacity-constrained on the East

and West Coasts, and the company no is

longer adding customers in those areas.

However, it has ambitious plans to address

those constraints.

Early in 2011, WildBlue parent com-

pany ViaSat intends to launch the ViaSat-1

satellite, which will provide 140 Gbps of

capacity and enable the company to deliver

services ranging from between 2 Mbps and

10 Mbps download speeds. “ViaSat-1 is not

the end point,” Moore said. “In six years,

we’ll need a terabyte satellite to keep up. We

think we can do that.”

WildBlue also is adding 17 new gateways

to its network to complement the 11 that

already exist. “These will be located right

on a fiber backbone. Each of them will have

a 10 Gbps bidirectional path out of them,”

Moore explained. The new gateways cur-

rently are under construction, and Moore

expects WildBlue to begin rolling out its

higher-speed services in the spring of 2011.

Other planned enhancements include a

new CPE device based on WiMAX rather

that the current DOCSIS, and new accel-

eration techniques to compensate for the

latency experienced with satellite delivery.

Why Serve Rural America?According to the U.S. government, rural

citizens deserve the same broadband ser-

vices as urban dwellers now enjoy. Fiber,

copper, wireless and satellite technologies

exist to cost-effectively reach low-density

populations. “There’s more competition in

town, so it’s worth it to look for other areas

to serve,” said Sunflower Broadband’s Kute-

meir. “There’s a whole customer base out

there that we can extend to.”

In addition, rural customers are more

likely to take the triple play, as there may

be few competitive options for telephony in

their areas. The possibility of the triple play

makes the economics of serving rural subs

even better. Churn also is lower.

“Customers who live in the country

don’t turn off as often as customers who

live in town. It’s a long-term relationship,”

added Kutemeir. By extending broadband

services into rural areas, providers can

expand their subscriber bases and gener-

ate new revenues while simultaneously

improving their communities.

Jennifer Whalen, a former editor of Communi-

cations Technology, is a freelance writer special-

izing in broadband. Contact her at jwhalen@

whalencom.biz.

Satellite-Enabled Voice, Tweeting Speed Rural Road Rally Communications

Performance rally driving is an exciting and demanding motorsport sanctioned by the group Rally

America. With its high percentage of stage miles and a course featuring some of the most challenging

roads in the world, the Susquehannock Trail Performance Rally (STPR) in rural Pennsylvania reportedly

is one of the America’s best-known rally events.

According to STPR, its events regularly draw the top rally teams from the United States, Canada and

abroad that enjoy putting their skills to the extreme test of performance rally. However, this particular

event was an off-road adventure that stopped in remote Germania, Pa., where current wireless cover-

age is limited. As such, Indigo Wireless, a rural wireless operator with service areas in Pennsylvania

and Nebraska, used Globecomm’s Transportable SatCell trailer (akin to a cellsite on wheels [COW]) to

power a temporary wireless network.

Globecomm set up its GSM SatCell trailer in Germania in about an hour to provide additional GSM

coverage for the multi-day rally.

SatCell Instant Wireless is an integrated satellite terminal and wireless base station, housed in a

trailer-mounted enclosure, for rapid deployment of cellular voice and data services. With the addition of

a mast or other mobile antenna, Globecomm says it provides “a fully operable network node that can

be moved to any strategic location and set up and activated within an hour. The SatCell unit can operate

as an island of coverage, or be interconnected with other terminals to form a wide-area network.”

“We work with Indigo Wireless to provide managed network services using our 3G switch, so add-

ing the SatCell unit was a natural extension of our capabilities,” said Andy Silberstein, vice president

and general manager/Services at Globecomm.

Sponsors of the rally had asked attendees to use Twitter from their cellphones to provide up-to-date

information from the remote locations to STPR’s live feed, and this could not have been done without

the SatCell deployment.

Besides Indigo Wireless, Silberstein told CT his company provides fixed wireless backhaul services

to seven or eight other rural operators around the country.

july2010 17

BROADBAND

“(Broadband) technology has changed traditional business

models that all small business owners once relied on. As such,

it is particularly important that small businesses have access to

broadband technologies so they can compete on a global level

... We don’t want to connect just Main Street, we also want to

connect every street, every side alley and every country road so

that all small businesses, whether they are in traditional farm-

ing interests or Internet start-ups out in these less populated

areas have the same technological opportunities ... at the same

time, we must assure broadband is affordable.”

Sen. Mary Landrieu (D-La.), chair of the Senate Committee on

Small Business and Entrepreneurship, made this statement in her

opening remarks at an April 27 hearing on federal efforts to ex-

pand small-business Internet access across America, especially in

small and rural markets that either are under-served or not served

at all by broadband access to the information superhighway.

But while it is fair and legitimate for this issue to have entered

the political sphere, politicians only can define a sound direction

for public policy when they have a clear understanding of the busi-

ness case for, and the capabilities of, the technologies at hand.

At that hearing, Steve Friedman, chair of the American Cable

Association (ACA), declared, “Cable is the best technology in the

ground today to meet the Administration’s goals of bringing 100

Mbps broadband speed to all. With the advent of DOCSIS 3.0,

cable operators can deliver these speeds over their existing cable

networks without the need for government funding.”

He also observed that the cable industry as a whole provides

broadband access to 95 percent of the country, “the vast major-

ity of which receive speeds of at least 3 Mbps – faster than most

DSL providers.”

The National Broadband Plan, however, calls for at least 100

million U.S. homes to have, within the next decade, affordable

access to actual download speeds of at least 100 Mbps and actual

upload speeds of at least 50 Mbps (see Figure 1 on page 20). Obvi-

ously, there is a significant chasm to be crossed to reach that 100

Mbps target.

The nation’s large MSOs are preoccupied by their battles to

control large urban markets with high subscriber density, pitting

advanced fiber-optic network technology against HFC networks

operating on the DOCSIS 3.0 standard. Less lucrative suburban

and rural markets often are neglected. Why?

For large operators, it is difficult to develop a viable business

case for these markets. Even if stimulus funding is obtained (a

foreign concept to many MSOs), a large operator still is faced with

a fragmented marketplace, in which multiple applications must be

made in multiple markets, which raises a legitimate concern about

the ultimate return on the investment.

The blunt reality is that this is a capital-intensive business for

any operator. Only now are we beginning to emerge from a credit

crisis in which available capital was in short supply. However,

given the high-volume metrics upon which the business models

of the big guys rely, what may be a marginal play for them in terms

of ROI may in fact present a good business opportunity for smaller

operators – those that are more flexible and nimble in terms of the

markets they accustomed to serving, can avail themselves of such

funding sources as stimulus monies, and have fewer legacy issues

related to big investments in traditional industry technologies.

Does this, then, position the small and mid-sized independent

cable operators, represented by the ACA, as the hope of rural and

small-town America for broadband connectivity? If so, they need

to move fast. A recent study conducted by RVA Market Research

for the Fiber-to-the-Home Council found that hundreds of small

• Robust and relevant technical sessions • Industry leaders addressing key challenges and solutions

• A hands-on, technology-focused exhibit hall with approximately 400 of the industry’s leading vendors• The innovative SCTE Green Pavilion

• The popular Expo Cable Technology Spotlight, this year featuring the Networked Home • AND MUCH MORE!

http://expo.scte.org/ct

Playing Cable’s

Technology Tune

This year featuring the Networked Home

A part of

The real debate doesn’t begin in the political arena, but with a dollars-and-cents understanding of the technologies being

pitted against each other.

Is Fiber Cable's Best Buildout Bet?

By Jim Farmer

18 july2010

®

Tune into the latest engineering and operational solutions, technical developments and applications in one cost-effective setting.

Headline Features This Year Include: • Robust and relevant technical sessions • Industry leaders addressing key challenges and solutions • A hands-on, technology-focused exhibit hall with approximately 400 of the industry’s leading vendors • The innovative SCTE Green Pavilion

• The popular Expo Cable Technology Spotlight, this year featuring the Networked Home • AND MUCH MORE!

Cable-Tec Expo is your once-a-year opportunity to discover and learn first-hand about the latest in cable technology, products and services__don’t miss this opportunity!

OCT. 20-22 NEW ORLEANS, LA

REGISTER NOW AND SAVE MORE THAN $100http://expo.scte.org/ct

Playing Cable’s

Technology Tune

EXPO CABLE TECHNOLOGY

SPOTLIGHT RETURNS!This year featuring the Networked Home

A part of

independent telcos, broadband service

providers and municipalities, in addition

to some cable-TV operators, already have

brought gigabit-enabled, all-fiber service

to a total of more than 1.4 million North

American homes - about a quarter of all

Fiber-to-the-Home (FTTH) and Business

(FTTB) connections on the continent. All-

fiber networks now reach 16 percent of

homes in North America, with 5.8 mil-

lion homes now receiving TV, high-speed

Internet and/or phone service via these

networks.

Typically, these municipal deployments

have been done to provision advanced

triple-play services. These networks provide

affordable broadband services with upload

and download speeds that start at 10 Mbps.

This compares to services delivered over

DSL and HFC, in which the upload speeds

typically are only a fraction of the down-

load speed – which can be a significant

hindrance to local businesses attempting to

expand and compete on the global stage.

And business is the real issue here.

As both Sen. Landrieu and Sen. Olympia

Snowe (R-Maine) emphasized during the

April 27 hearing, the fact that only one

percent of America’s small businesses ex-

port anything is a critical issue that must

be addressed at a time when the nation is

facing a jobless recovery.

Sen. Snowe cited a recent report from the

Brookings Institute that found broadband

capital expenditures helped create 500,000

jobs in 2009 alone while estimating a $5

billion increase in funding would increase

broadband penetration by 7 percent, result-

ing in 2.4 million new American jobs.

If, in fact, the ACA’s membership has the

technological capabilities in the ground

today to meet the ambitious target set forth

by the National Broadband Plan, as Fried-

man said, then significant work remains

to be done. A key question however, is

whether the technology available today

upon which most of the industry is rest-

ing its hopes – DOCSIS 3.0 – truly has the

horsepower to get the job done, and if it

doesn’t, what options are there for cable

operators that won’t break the bank?

The drive toward fiber at the commu-

nity level was represented at the hearing by

Terry Huval, director of Louisiana Utilities

Services – a municipal-owned utility that

operates one of the largest and most suc-

cessful broadband fiber deployments in the

country in the city of Lafayette. Residential

service begins with a symmetrical 10 Mbps

connection for $29.95 a month and 50

Mbps for $57.95. A business service with

download speeds of as much as 100 Mbps

also is available.

However, Lafayette faced bitter opposi-

tion from incumbent cable and telephone

providers that fought the deployment all

the way to the state Supreme Court after

refusing to install an advanced broad-

band network on the grounds that the

community was too small to warrant

such an investment.

Typically, municipalities are forced to

step in when commercial service providers

don’t install advanced capabilities. But even

Huval, for all his frustration, stated that

deploying advanced broadband networks to

small and rural communities shouldn’t have

to be the job of local government.

“Our major point is that this kind of

infrastructure is what we need to have, we

need to all set the target – here’s where we

want to be and ask everyone at the table,

‘who’s going to get us all there fastest,’”

Huval said. “If the private sector can, then

they should.”

Cable operators that sit back and wait

run the risk of being left behind as other

service providers take matters into their

own hands.

Addressing The ChallengesIn fairness to the membership of the ACA,

Friedman did cite several key policy re-

forms government must undertake to help

ensure cable operators serving smaller and

rural markets can afford to make necessary

broadband investments.

Friedman emphasized the importance of

upgrading middle-mile infrastructure, an

undertaking often too expensive for inde-

pendent cable operators to do themselves.

Rural middle-mile links, he claimed, “are

often high-cost, low capacity pipes creating

a bottleneck that reduces data speeds for

our customers.”

He also cited the rising fees to attach

cable wires and routing equipment to tele-

phone poles owned or controlled by electric

cooperatives and municipalities as barriers

FIGURE 1: The National Broadband Plan calls for at least 100 million U.S. homes to have,

within the next decade, affordable access to actual download speeds of at least 100 Mbps and

actual upload speeds of at least 50 Mbps. Today, much of the United States meets that challenge.

Source: FCC

20 july2010

to rural broadband investment.

Lastly, Friedman called on the FCC to act

on a recent proposal that would allow all

cable operators to offer low-cost, low-func-

tionality HD set-top boxes as a substitute

for expensive CableCARD-enabled boxes

mandated under regulations in effect since

July 2007 for the transition from analog to

digital service. He said this would help free

bandwidth capacity that will allow for the

provision of broadband speeds as fast as

100 Mbps.

However, while you can create more

bandwidth if you repurpose some video

channels to data (and one way to achieve

this is to convert more channels to digital),

you still aren't going to reach that magical

100 Mbps target without that costly up-

grade to DOCSIS 3.0.

Is DOCSIS 3.O Enough?Which brings us to the fine point of the

matter – how does DOCSIS 3.0 shape up

against a passive optical network (PON)

that brings fiber all the way to home and

business? At what point does the cost and

effort of upgrading to DOCSIS 3.0 and pre-

planning a network to squeeze as much

bandwidth as possible from an existing

HFC infrastructure make fiber a much

more economical alternative?

While DOCSIS 3.0 has made signifi-

cant improvements in bandwidth availabil-

ity compared with its predecessors through

channel bonding, an operator always must

make tradeoffs between downstream chan-

nel allocation and the type of traffic that will

be carried on a network, be it video or data.

Such advanced network planning might

meet the short-term traffic patterns of the

network and the bandwidth allocation to

the node (nodes represent a group of sub-

scribers that are sharing the allocated chan-

nels and bandwidth, similar to a PON

network where an optical fiber is serving

multiple customers).

However, as consumers demand more and

more bandwidth-intensive TV services like

HD and 3D, having sufficient bandwidth to

allocate will become increasingly difficult, if

not impossible. DOCSIS 3.0 sharing might

see as many as 150 subscribers on a node,

with shared bandwidth approaching 160

Mbps, at a cost of 40 standard definition

(SD) or 8 HD video programs. The data

represents an average speed per subscriber

of about 1 Mbps, which is a lot today, but

as more subscribers download over-the-top

video and other bandwidth-intensive mate-

rial, more bandwidth is needed.

Fiber, on the other hand, provides more

flexibility and requires less advance plan-

ning. Take for example, a network on one

of the common FTTH standards: gigagit

passive optical network (GPON), in which

32 subscribers are served from a single

node. These 32 subscribers will share a 2.4

Gbps connection, for an average down-

load speed of approximately 75 Mbps per

subscriber. Obviously, we are much closer

to the 100 Mbps target called for in the

National Broadband Plan. Depending on

how much bandwidth is being used by in-

dividual subscribers at any one time, service

will almost always hit the 100 Mbps mark.

To achieve similar performance with

DOCSIS 3.0, the number of subscribers

per node would have to be limited to two.

That’s going to require a lot of new invest-

ment in hardware and cable runs that, in

the final analysis, makes a fiber deployment

much more economical by comparison.

All this pertains only to the downstream

capacity. A fundamental challenge, and lim-

itation, with DOCSIS 3.0 is its upstream ca-

pacity, which is dictated by the actual plant,

the issue of noise funneling depending on

how many homes and businesses are on the

same channel, and the condition of in-home

wiring. This can be addressed to some de-

gree by reducing the number of subscribers

per channel but, again, that requires costly

investments in new gear as well as frequent

reengineering of the network.

A Happy Medium?Radio Frequency over Glass (RFoG) also

has emerged as new option for cable pro-

viders, in which RF transmission is used in

both directions. However, it still is a DOC-

SIS-bound solution, subject to DOCSIS’

inherent shortcomings compared to fiber.

It bears noting that there are two parts to

a cable operator’s network: the physical net-

work infrastructure and the management

system that manages traffic over that infra-

structure. For many operators, being able

to manage the network with their DOCSIS

management system is of greater impor-

tance than the underlying infrastructure.

What cable operators need is a means to

uncouple from that legacy HFC network

and make the most of a DOCSIS investment

by being able to plug into a fiber network

they can manage with their DOCSIS sys-

tem. That is coming.

In the meantime, we remain where we

are – the big MSOs are, for the most part,

investing little if any capital to upgrade

their rural subscribers to DOCSIS 3.0.

When the local municipality decides to

fill the gap with a broadband network of

its own, the response is often a price war,

a legal action or even a departure by the

MSO from the market.

There is no real reason why a MSO can-

not move away from DOCSIS 3.0 for green-

fields and new developments or deploy a

FTTB overlay. An existing video headend,

for example, can be shared between fiber

and HFC cable, using existing voice equip-

ment. While most of the MSO’s cable busi-

ness (read “revenue”) can remain on its

existing HFC build, it can deploy FTTH

and FTTB to new greenfield developments

or any other market segment to which it

has not yet run cable.

And Smaller Players?As for the smaller operators represented

by the ACA, they are in an excellent posi-

tion to address the rural broadband divide.

The cable industry, after all, did begin as a

grassroots endeavor to serve rural residents

and small communities. Part of the solu-

tion resides with government dealing with

the issues outlined by Friedman at the

April 27 hearing.

Of course, favorable regulatory and policy

decisions are only part of the equation. The

onus is on the cable operators themselves

to set their priorities for the future and to

consider what technologies allow them to

best serve the needs of the communities

they connect. All stakeholders must work

together to define business models that

make it financially possible to roll out the

advanced broadband connectivity rural and

small communities need at an affordable

price to subscribers. While Friedman said

his membership can deliver broadband ser-

vice without government stimulus monies,

it may in fact be a necessary step to deploy

a future-proof network that will endure for

decades to come.

Because the thirst for more bandwidth

shows no sign of abating.

Jim Farmer is chief network architect at Enablence

Networks Inc. Contact him at Jim.farmer@

enablence.com.

july2010 21

CYBER

Secured Messaging = A Protected Brand By David Harvey, Message Systems, and Ken Schneider, Symantec

SAFETYC

yber threats against

most organizations, in-

cluding cable providers,

increasingly are origi-

nating from emerging

countries where In-

ternet infrastructures are growing rapidly.

Attacks—including phishing, bots, spam

and denial of service (DOS) attacks—from

these developing areas are becoming more

malicious in nature and can be directed at

any country. Where previously attackers

wrote a relatively small number of threats

targeted to a large group, now they create a

much higher number of threats targeted to

small groups.

As a hedge, cable providers now need

to implement a progressive solution that is

global in its resources and blends automa-

tion with human intelligence. Increasing,

barriers to unwanted attacks not only will

save the company money, but also will help

protect the company’s brand reputation by

enabling a better user experience.

Only a next-generation threat-protection

system that enables the dynamic application

of real-time intelligence sharing for

greater effectiveness, responsiveness and

operational efficiency can absorb and defend

against these sophisticated attacks. Cable

operators need a multi-tiered system that

provides protection at both the network and

application levels to enhance the accuracy

and effectiveness of threat detection and

ensure the environment remains safe.

With a sweeping approach to message

security that goes beyond content scanning,

carriers and other service providers will

gain a competitive edge through improved

service levels and better user experiences.

That means less customer churn, higher

average revenue per user (ARPU) and sim-

plified management—all at a lower total

cost of ownership.

Email remains a vital messaging

channel for cable providers. However,

spam continues to grow (now 85 percent

of all email traffic) and evolve along with

22 july2010

security continue to be under pressure even

as volumes and threats grow.

As such, messaging threats tend to be

treated with older solutions using historic

thought practices and pieced-together dis-

parate products and services. Solutions that

offer advanced message management and

security capabilities in a single integrated

package simply have not been available

until recently. The net result of these factors

generally is sub-par threat protection.

Key Components In some cases, cable providers are strapped

by legacy systems that aren’t flexible and

don’t scale. In others, they’ve got point

applications and platforms that aren’t ex-

tensible or simply don’t provide solutions

adequate to today’s challenges and needs.

What’s needed is a combination of best-

of-breed products and services to create a

well-rounded suite of message security and

management solutions. This combination

will more readily enable service providers

to achieve their business objectives, to post

higher financial returns and to gain a com-

petitive edge in the marketplace.

Cable providers should look for features

that include network-level, multi-tiered fil-

tering; advanced spam detection and pre-

vention capabilities; flexibility in running

different rule sets for different groups on a

side-by-side, per-message basis; and the un-

paralleled ability to integrate into virtually

any client environment.

To keep the network and customers safe,

cable providers need a next-gen threat pro-

tection system that stays ahead of threats

and helps ensure airtight security in an

ever-changing environment. This solution

requires a comprehensive, holistic approach

that enables carriers and service providers

to block threats at the earliest point with

fully integrated security components at all

levels (content, protocol and edge of net-

work) for realtime intelligence sharing.

As a result, they can detect and respond

to threats faster (before they cause serious

damage to the business), deploy enhanced

security capabilities to counter ever-

evolving attacks, improve service levels,

improve customer experiences and reduce

costs through streamlined operations.

An important consideration for cable-

cos regarding a next-gen threat protection

system is tight integration offered by inde-

pendent application and platform providers.

Tight integration is important to maximizing

the benefit of both, but not to the point of re-

stricting choice, such as with a single-source

or closed solution. Choosing independent

application and platform providers is impor-

tant because it allows cable providers to take

advantage of the technology innovation of

both while preserving the choice to respond

to ever-changing threats in the ways that

best suit each operator’s unique needs.

The Benefits Here’s a comprehensive checklist regarding

the benefits of an integrated solution:

It provides better service: The need

for cable providers to enhance the user

experience, and to reduce customer churn

and infrastructure investment is not a

“nice to have;” it’s a “must have.” Genesys,

Greenfield Online and analysts from Data-

monitor/Ovum found a $50.6 billion loss

from customer churn and industry defects.

Cable providers are fighting to keep cus-

tomers who are looking at low cost and free

services. Estimates show the cable/satellite

industry has lost more than $10 billion

from poor customer service.

It better leverages existing infrastruc-

ture: The cable industry can better lever-

age its infrastructure by stopping spam

at the network level. However, efficiency

and effectiveness gains are based on intelli-

gence-sharing between all components of a

solution. This means the solution is depen-

dent on adequate end-to-end resources to

identify abuse and to communicate (share

intelligence) with the other components.

While lower overall network traffic might

appear to justify a reduction in downstream

servers, such reductions could hinder the

effectiveness of the solution and could

introduce latency. With the cable industry

TY

As cyber threats and attacks continue to evolve, it is critical that

cable providers act now to develop a comprehensive security strategy

that is risk-based, policy-driven, information-centric, operationalized

and comes with a well-managed infrastructure.

the increasing number of such security threats

as viruses, phishing (see Figure 1 and Figure 2

on page 24), Trojan horses and malware. More

than 40 percent of IT groups cite cyber risk as

their top concern, yet most carriers continue to

rely on technology that’s a step behind. Failing

to detect these threats early and allowing them

to infiltrate the network deeply is costly. In

addition to hard costs, cable providers face

customer-satisfaction issues that often are

damaged beyond repair.

Almost No One Is ImmuneIf last year is any indication, three out of four

communications service providers will be hit

by cyber attacks in 2010. While the potential

damage from these and other attacks, such as

DOS, can be severe, fully 90 percent are avoid-

able if companies better protect their networks.

Unfortunately, operating budgets for messaging

july2010 23

looking to expand into the business/en-

terprise market, operators should leverage

their existing infrastructure but take cau-

tion in reducing it.

It provides better decision-making

through shared intelligence from other

networks and data sources: If a cable

provider chooses an intelligence network

with a large base of experts and a high

detection rate with few false positives,

then it most likely find an automatic and

seamless information transfer to both

internal and external data repositories

and additional intelligence that improves

a solution’s accuracy and effectiveness in

filtering out threats.

It offers complete control and visibility

of all messaging activity and response to

observed behavior: Unlike point-focused

products, multi-tiered systems provide pro-

tection at both the network level and at the

application level to enhance the accuracy

and effectiveness of threat detection and to

help ensure the environment remains safe.

And with a sweeping approach to message

security that goes way beyond content scan-

ning, service providers will gain a competi-

tive edge through improved service levels

and better end-user experiences.

There could be lower costs and greater

efficiency via connection/bandwidth man-

agement: Connection/bandwidth manage-

ment with SMTP trending and Layer Three

network-level control combine multiple

content scanning modules with heuristics

and reputation data at the platform and net-

work levels for true multi-tiered filtering.

Achieved through tight integration, this ap-

proach is proved to deliver better results and

more efficient operations than specialized

point products.

Combined global and local reputation

data maximizes accuracy and minimizes

false positives with expanded use of a ven-

dor’s reputation lists as well as data from

a provider’s local servers. This balanced

approach incorporates new feedback faster,

further optimizes Layer Three (TCP/IP)

throttling at the network edge and blends

the benefits of a global view with filtering

tailored for your environment. The result

is threats are quickly and efficiently identi-

fied and dealt with, and spammers seek out

more vulnerable targets.

There could be advanced security

capabilities to counter ever-evolving

threats: Message parking for zero-hour

and outbound attacks improves the ability

to filter newly released spam threats as well

as outbound attacks (egress spam) accu-

rately. Combined with such powerful heu-

ristics as improved botnet detection, fully

integrated message parking is an effective

method for staying a step ahead of spam-

mers by identifying suspicious messages

and holding them for scanning when

new filters are available.

Enhanced detection of “snowshoe”

spam goes beyond basic filtering methods

that aren’t enough to protect from today’s

more sophisticated messaging abuse.

However, new tools enable the solu-

tion to identify snowshoe attacks—small

volumes of spam sent from numerous

IP addresses—and prevent these covert

threats from impacting a network.

Simplified management and solid

business continuity: Once a global team

is on the same page, it can create a unified

interface with robust reporting in a single,

unified management console for policy

and configuration changes, making ad-

ministering the solution easy and efficient,

and giving cable providers greater control

over all parts of email security. Powerful

reporting consolidates data from all solu-

tion components into cohesive graphs,

reports and logs for complete end-to-end

insight that’s truly actionable.

Additional components include a

streamlined and rapid installation able

to duplicate a cable provider’s current

configuration so it can be assured of a

non-disruptive migration. With the flexi-

bility to run entirely different rule sets for

individual user groups on a side-by-side,

per-message basis, administrators have

incredible control over the way messages

are handled across the network.

Seamless integration and carrier-grade

availability provide an unparalleled

ability to integrate with virtually any

environment, resulting in a fast, easy

implementation with minimal adminis-

tration so cable providers can experience

the benefits immediately. Some solutions

provide an automatic failover to help

ensure 100-percent platform availability.

Once it’s up, it stays up.

David Harvey is vice president/Business Devel-

opment at Message Systems, and Ken Schneider

is CTO/Enterprise Security Group at Symantec.

Contact them at david.harvey@messagesys-

tems.com and kenneth_schneider@symantec.

com, respectively.

FIGURE 1: Phishing Sources by Country. This chart measures phishing by country of origin as a percentage of all phishing email (ac-curate as of May 31, 2010).

FIGURE 2: Phishing Sources by Continent. This chart measures phishing by continent as a percentage of all phishing email. Europe is the dominant source of phishing emails (accurate as of May 31, 2010).

Sou

rce:

M86

Sec

urit

y

Sou

rce:

M86

Sec

urit

y

24 july2010

Your Most Comprehensive

Satellite Research Tool

Updated for 2010, the directory includes:

❯ Updated and comprehensive satellite operator

profiles (over 300 pages long), completely indexed

for easy search by operator, system, geography and

service type.

❯ Approximately 300 beautifully recreated, detailed

satellite coverage maps.

❯ 2010 market trends and forecasts and a

comprehensive who’s who in the satellite industry

(including equipment providers, support services,

regulators, agencies and global trade organizations).

❯ Organized alphabetically, each transponder

frequency chart includes satellite name and orbital

position, transponder number, downlink polarity, and

uplink/downlink frequencies.

❯ Transponder Brokers/Resellers and a satellite

product/service locator Buyer’s Guide.

❯ Searchable CD Rom version of the entire 2010

Satellite Industry Directory.

For more information, to view sample pages and to reserve

your copy online, visit www.satellitetoday.com/store/sid/

To order by phone, call us at 1-888-777-5006 (inside U.S.)

or +1 301 354 2101 (outside U.S.)

16499

Tech Talk

In the business world, performance met-

rics are the de facto thermometer used to

gauge a company’s fitness. As such, cable

technicians keep a sharp eye on such things

as spectrum health, signal health and data

health. If one of these categories shows

signs of the flu, the others will suffer.

A recent Communications Technology

Webcast sponsored by JDSU addressed ad-

vanced upstream troubleshooting, spawn-

ing a spate of queries from listeners during

the course of that hour. The three panelists

– Ron Hranac (technical leader/CMTS Busi-

ness Unit at Cisco and senior tech editor

here at CT), David Haigh (lead engineer, Mid-

continent Communications) and Jim Walsh

(product manager, JDSU) – tackled some of

the most-asked-about issues surrounding

how to keep the upstream in top condition.

What causes code-word errors (CWE)?

How can field network technicians trou-

bleshoot them?

Pretty much anything that impairs up-

stream signal transmission can cause CWE

if those impairments are severe enough:

low carrier-to-noise ratio, ingress, impulse

noise, laser clipping, nonlinear distortions,

linear distortions, etc. If you don't see vis-

ible ingress, the problem may well be re-

lated to impulse noise (a form of ingress),

laser clipping or linear distortions.

Impulse noise frequently shows up quite

well in the constellation using a QAM ana-

lyzer. A packet impacted by single fast im-

pulse noise burst generally will have just a

few symbols significantly moved from their

desired locations. If there are no other im-

pairments present it is even easier to see;

you will have a very tight constellation with

just a few outlier symbols. You can see ex-

ample constellation pics in the app note pub-

lished at www.jdsu.com/product-literature/

QAMTrak_Analyzer_Application_Note.pdf.

To check for impulse noise, connect a

spectrum analyzer to an upstream test point

in the headend or hub. Set the spectrum ana-

lyzer span control to display 1 MHz-50 MHz,

and turn on peak hold. Let the analyzer sit in

peak hold mode for several minutes and see

if the noise floor builds up significantly higher

than when the analyzer is not in peak hold

(do this when the CMTS is reporting code-

word errors).

You can also try placing the analyzer in

zero-span mode, which displays amplitude

versus time; impulse noise often can be

seen more easily this way.

Can an individual modem cause code-

word errors?

If that modem were transmitting at or above

its rated maximum output level, the transmit-

ted signal might become distorted. The latter

might cause uncorrectable errors. A rogue

modem maxed out might clip the upstream

laser, affecting all traffic on that return path.

What type of impairments will affect the

entire return segment and what type of

impairment is only localized to a specific

household?

Impairments that "funnel" back to the node

will affect the entire return segment. Ex-

amples include thermal noise, such nonlin-

ear distortions as common point distortion

(CPD), impulse noise and ingress, and laser

clipping. Individual drop problems that affect

the upstream signal level from a given mo-

dem generally will affect only that modem

(example: a backwards splitter or other drop

problems), linear distortions (micro-reflec-

tion, amplitude ripple, group delay) through

which certain modems' signals pass, etc.,

will not affect the entire return segment un-

less very close to the node.

Will moving to an all-digital format make

CPD go away?

No, CPD does not "go away" in an all-dig-

ital or mostly digital network. The sec-

ond- and third-order distortions become

noise-like rather than discrete beat clus-

ters one sees in a network with a large

number of analog TV channels. When CPD

exists in a network with a lot of digital sig-

nals, the effect is an elevated noise floor.

And going all digital may make CPD a lot

more difficult to identify. Analog CPD is

very distinctive. Digital CPD just looks

like noise and could be confused with

other impairments.

Under what circumstances would a

technician find severe upstream data

collisions, and how would you discover/

troubleshoot that?

Data collisions typically occur during con-

tention slots for modem transmissions (this

is normal and expected behavior). Exces-

sive retransmissions may be an indication

of data collisions.

Regarding transmissions, is it better to

have the transmit level as high as possi-

ble and close to the minimum threshold

to have a better upstream CNR?

It is a good idea for modem transmit levels to

be fairly high for a better carrier-to-junk ratio,

but a given modem's transmit level should

have around 6 dB of headroom with respect

to that modem's maximum transmit power

capability. The latter helps ensure sufficient

output power dynamic range to accommo-

date temperature-related signal level chang-

es in the coax plant.

What causes laser clipping, and how can

it be resolved?

The most common cause of laser clipping is

RF levels that are too high at the laser input.

How do I know if I have laser clipping?

To check for laser clipping, observe the

spectrum from 42 MHz to about 200

MHz with your analyzer. Clipping pro-

duces distortions that are visible in this

frequency range.

At exactly what frequencies does laser

clipping occur?

When laser clipping occurs, it affects all fre-

quencies in the signal path. This is known

as cross-compression. A good place to look

for the presence of clipping distortion (up-

stream) is in the 42 MHz-200 MHz band.

Which lasers are affected: those in the

node or those in the hub?

Any return laser through which upstream

Curing A Sick Network

26 july2010

Tech Talk

signals are transmitted is susceptible to clip-

ping (downstream lasers can clip, too).

From the CMTS perspective, is there any

best practice that can be applied for up-

stream issues?

Consult with your CMTS manufacturer for

recommended configurations and modula-

tion profiles.

What is meant by unequalized vs. equal-

ized modulation error ratio (MER)?

Equalized MER is computed in a QAM re-

ceiver (cable modem, set-top, CMTS up-

stream receiver, QAM analyzer, etc.) after the

adaptive equalizer compensates for channel

response impairments. Unequalized MER is

computed before the adaptive equalizer. (For

more on this, see "Equalized or Unequalized?

That is the Question" at www.cable360.net/

ct/operations/bestpractices/21885.html.)

What effect does combining upstream re-

turns on a DWDM link have on upstream

signal-to-noise ratio (SNR) and CWEs?

This would first depend on whether the re-

turn is analog or digital. Digital returns are

usually unaffected by DWDM technology

unless “normal” optical impairments are

present (e.g., low light due to muxing, etc.).

If not aligned correctly the amount of analog

upstreams combined can affect upstream

SNR (MER) or CWE.

Most CWE or MER problems that

have been encountered with upstream

optics are due to other such normal opti-

cal impairments as low or excessive light

levels, low or excessive RF levels, over-

driving an upstream erbium doped fibre

amplifier (EDFA) or laser clipping. One of

the major contributors to low upstream

SNR (MER), are misaligned optics on the

return path.

How does TI’s SNR differ from Broad-

com’s SNR reporting?

Texas Instruments burst receivers report

unequalized MER, while Broadcom burst

receivers report equalized MER.

Given that MER is extremely accurate,

is there a limit to a field meter’s (specifi-

cally a DSAM 6000) accuracy in regards

to MER? Are the rumors true that the

DSAM is inaccurate when reading MER

at higher (or lower) error ratio levels?

The article "Is MER Overrated?" may an-

swer your question from a general per-

spective as to why one often sees differ-

ences in reported MER among various

makes/models of test equipment (www.

cable360.net/ct/sections/columns/broad-

band/39246.html). All of JDSU’s DSAM

meter’s have an MER accuracy specifica-

tion of 35 dB +/- 2 dB (typical), with an

input level between -5 dBmV and +50

dBmV. Although the DSAM meters can

display MER readings up to 40 dB (or

slightly higher), the MER accuracy is not

guaranteed. But that doesn’t necessarily

mean that they are “inaccurate.”

How accurate is the Broadcom SNR mea-

sure compared to a spectrum analyzer?

A CMTS burst receiver chip's reported

"upstream SNR" actually is MER. It is NOT

the same thing as CNR that you would

measure with a spectrum analyzer. CNR

does affect the reported MER, but many

other factors do, too.

Which equipment can help technicians

see linear distortions?

An upstream-capable QAM analyzer or

similar digital signal analyzer is useful for

determining the presence of linear distor-

tions. The screenshots used during the

CT/JDSU Webcast were from JDSU's

PathTrak WebView 2.5, scheduled for re-

lease later this summer.

Is measuring the micro-reflection on

a CMTS one way of locating linear

distortion?

When "upstream SNR" (MER) is degrad-

ed but CNR is good, that may be an in-

dication of the presence of linear distor-

tions. Specialized test equipment is the

best way to characterize the severity of

linear distortions.

What is most common outside plant

cause of group delay? Is it diplex filters

in actives?

Group delay in the outside plant is prob-

lematic at the return path band edges

(5 MHz~10 MHz, caused by AC chokes/

filters, and greater than about 35 MHz,

caused by diplex filters). When a micro-re-

flection creates amplitude ripple ("stand-

ing waves"), one is likely to see group de-

lay ripple, too. The testing Midcontinent

has performed on live plant pointed to a

diplexer each time. Each time it tested a

cable modem following an amplifiers di-

plexer, the group delay increased until the

test reached the fourth and fifth amplifier,

where the cable modem struggled to op-

erate.

What are some options for performing re-

verse sweep in a fully loaded upstream?:

Your sweep equipment manufacturer can

provide recommendations about sweep

equipment configuration for use in a con-

gested upstream spectrum. Many op-

erators leave small gaps between each

upstream to enable a sweep point to

be inserted. You NEVER want to insert

sweep pulses and/or sweep telemetry

carriers anywhere within the occupied

bandwidth of any upstream carrier! One

vendor recommends that cable operators

allow a 500 kHz guard-band between

carriers for sweep insertion points if pos-

sible in order to avoid interfering with up-

stream carriers.

At worst case, the guard band can be

a minimum of 100 kHz; however, when-

ever inserting sweep pulses within 100

kHz guard bands, it is recommended that

the sweep pulses and telemetry insertion

levels are reduced by approximately 6 dB

to 10 dB to avoid any interference with up-

stream carriers.

(Editor’s note: To listen to the entire “Advanced

Upstream Troubleshooting” Webcast and to

download the slide deck, go to www.cable360.

net/ct/webcasts/2010_05_27/)

july2010 27

Global Update

A new report from ABI Research has found

that while pay-TV market growth slowed in

2009 due to the recession, 2010 is expect-

ed to be a better year as operators have

been signing up new subscribers, and

existing subscribers migrate to premium

channels and advanced services.

“As a re.sult of the positive market out-

look for pay-TV, global pay-TV revenue will

net more than $312 billion for cable and

telecom carriers in 2010,” commented

Jason Blackwell, ABI Research’s practice

director.

Among the different pay-TV platforms,

telco TV service revenue is growing the

fastest as broadband penetration and In-

ternet speeds ramp up, the research firm

found. “For example, Deutsche Telekom’s

IPTV subscriber base essentially doubled

within a year, to one million,” it added.

“As fiber broadband deployment expands

its footprint, operators will have the op-

portunity to offer high-definition IPTV that

should help to boost ARPU and service

revenue.” As such, ABI Research predict-

ed telco-TV service revenue will top $17

billion this year alone.

In terms of telco TV service revenue,

Western Europe leads in market share

with 59 percent, followed by North Amer-

ica and Asia Pacific. Asia Pacific’s telco-TV

service revenue comprised 10 percent of

the total market last year, and it’s expect-

ed to grow to 25 percent by 2015.

In addition, pay-TV operators are com-

peting to raise ARPU while lowering

churn. ABI found that many operators

are upgrading programming packages

and steadily introducing high definition TV

services. “Pay TV operators need to ag-

gressively promote the purchase of HDTV

set-top boxes in order to lift ARPU,” said

Research Associate Khin Sandi Lynn. “This

does not have to come through subsidies.

Carriers could do a better job of promot-

ing the benefits of HD for the end-user

viewing experience. Furthermore there’s

the promise of 3D TV. At present many us-

ers are not clear what the benefits are.”

Another research firm, In-Stat, believes

Asia dominates worldwide pay-TV servic-

es, accounting for slightly more than 50

percent of subscribers this year.

“China alone will encompass 26.3 per-

cent of the total, followed by the rest of

Asia Pacific at 22.3 percent, North Amer-

ica 15.3 percent and Western Europe at

15.6 percent,” it writes. “While IPTV grew

faster than cable and satellite in 4Q09,

consistent growth is expected for all Pay-

TV platforms over the next five years.”

Explains Norm Bogen, In-Stat analyst,

“By 2012, there will be nearly three-quar-

ters of a billion pay-TV subscribers world-

wide. Asia will continue to represent over

50 percent of pay-TV subscribers through

2014, when we expect total subscribers

to reach 855 million.”

Vietnam Prepares For Sat-Delivered DTH TV

SES World Skies, a division of SES S.A.,

signed a multi-year agreement with Audio

Visual Company JSC (AVG), a joint stock

company of An Vien Group, to provide tran-

sponder capacity on the NSS-6 satellite for

its new direct-to-home (DTH) satellite tele-

vision service in Vietnam.

AVG has been approved by the Govern-

ment of Vietnam to develop and operate a

nation-wide digital terrestrial broadcasting

network in combination with digital satel-

lite transmissions and to provide multi-

channel DTT and DTH services in Vietnam.

The company initially plans to offer as many

as 80 channels of television programming

in Vietnam, with service scheduled to be-

gin in the fourth quarter. At launch, the ser-

vice will utilize 2.5 transponders; AVG has

an option for one more transponder, which

it expects to exercise in mid-2011.

According to Scott Sprague, senior vice

president/Sales at SES World Skies, “Viet-

nam is one of the fastest growing pay-TV

markets in Asia-Pacific. SES World Skies

is proud to have partnered with the only

fully private pay-TV operator in Vietnam,

and plans to support AVG’s fast and robust

growth strategy in that market.”

Added Pham Nhat Vu, CEO of An Vien

Group, “We selected SES World Skies high-

powered NSS-6 satellite because of its opti-

mal DTH coverage of our target market. SES

is also a large satellite operator with a fleet

of 44 satellites and several more under con-

struction; therefore, we felt that a relation-

ship with such a large and stable partner will

ensure that our DTH business will be pro-

tected and secure as we grow this business

in Vietnam.”

More In-Stat Statistics:

IPTV subscribers increased 9.1 percent

compared with the previous quarter and

46.1 percent year over year, reaching

33.3 million subscribers in 4Q09.

Eastern Europe and Western Europe

combined accounted for 49 percent of

IPTV subscribers in 2009.

Worldwide cable subscribers grew 4.4

percent in 2009.

Worldwide satellite subscribers will

reach a quarter-billion by 2014.

In 2010, Asia Pacific will overtake North

America as the largest satellite market.

Asia Pacific and Latin America/Caribbean

regions show the greatest growth rate in

satellite subscribers from 2009-14.

Worldwide Pay-TV Surge Predicted This Year

28 july2010

Global Update

Using a three-pronged plan, NDS Group Ltd.,

plans to sink even more money into China.

The U.K.-based company, which cre-

ates technologies and applications that

enable pay-TV operators to deliver digital

content to set-top boxes, digital video re-

corders, PCs, mobile devices and other

multimedia equipment, will expand its

partnerships with local Chinese business-

es, including consumer-electronics and

chipset manufacturers, application devel-

opers and systems integrators. Finally, it

will build on its partnerships with such

Chinese fi rms as DOXTV and Changhong

to export Chinese digital pay-TV solutions

to the rest of the world.

Earlier this year, NDS announced it had

increased its headcount by 73 percent in

China during the past year. Moving for-

ward, staff numbers will increase further,

with local hires as well as the relocation

of a percentage of existing NDS R&D re-

source from India and Israel.

According to Media Partners Asia, Chi-

na is experiencing phenomenal growth in

digital pay-TV, outstripping all other mar-

kets, adding China is the largest market

worldwide, with more than 66 million

digital pay-TV subscribers. By 2014, the

group predicted this number will grow to

198 million subscribers. In parallel, cable-

TV revenues will increase from $9 billion

in 2009 to $17 billion in 2014.

In separate China news, Texas-based

Microtune Inc. said Coship Electronics

Co. Ltd., reportedly one of China's largest

manufacturers of set-top boxes, designed

its DVB-C cable set-top box and its high-

speed cable modem using the MicroTuner

MT2066 TV tuner chip; operating from a

3.3-volt supply, the MT2066 is a miniature

6.35 mm, multi-functional chip.

Addressing the large and growing do-

mestic China cable services market, Co-

ship said its products help Chinese cable

operators to add video, voice and data

services to their cable network infrastruc-

ture as part of the country’s transition to

digital TV.

According to research group BDA Chi-

na, cable TV reached 163 million house-

holds and an estimated 500 million peo-

ple in China in 2009, making it the world's

largest cable market.

NDS Triples 2010 China Investment, Grows Staff;

Coship Uses U.S. Tuner For STBs, Cable Modems

advertiser access

ATX Networks _ _ _ _ _ _ _ _ _ _ _ _ 4a-b

Aurora Networks _ _ _ _ _ _ _ _ _ _ _ C4

Cable-Tec Expo 2010 _ _ _ _ _ _ _ _ _ 19

Corning Cable Systems _ _ _ _ _ _ _ C2

Mega Hertz _ _ _ _ _ _ _ _ _ _ _ _4, 9, 13

Satellite Industry Directory _ _ _ _ _ 25

TVC/ MaxCell _ _ _ _ _ _ _ _ _ _ _ _ _ _ 7

PTL TEST EQUIPMENT, INC.Buy•Sell•leaSe•Trade

NEW & RECONDITIONED TEST EQUIPMENT

Ph: 561.747.3647Fax: 561.575.4635

www.PTLTEST.comEmail: [email protected]

FactoryList Price $7,050.00

PtL Price

$3,950.00WaVeTeK/JdSuSda5000-01

We’ve just made it easier for you to get the latest broadband

communications news and market intelligence…

Introducing

Twitter.com/CTChatter

Follow us on

Today!16772

business directory to advertise call Tish Drake 800.325.0156 [email protected]

july2010 29

Reality Check By Katherine Waldron

The federal government’s push to bring broadband

to everyone is in full swing. With the final round of

the Broadband Technology Opportunities Program

(BTOP) applications submitted to Department of

Commerce’s NTIA and the USDA’s RUS in late March,

the first several billion dollars committed to pushing

broadband out to the last of the unwired homes and

anchor institutions in the United States has begun.

Already, much has been said regarding the myriad

possibilities and opportunities available and afford-

able access to the Internet can provide to all popu-

lation segments. But what may prove to be most

significant is the impact this broadband rollout can

have on the U.S. educational system, with a resulting

positive influence on the tax base. One recent applica-

tion from Florida may

serve as an example of

what could be accom-

plished.

It’s no secret Florida’s

educational system has

ranked near the bot-

tom for many years,

and the state’s ability in

this economic environ-

ment to make aggres-

sive improvements is challenged. Seeking a way to

make a difference, one group of educational leaders

teamed to submit a BTOP application this past March.

The result was “Florida SmartNet,” a partnership led

by the Foundation for Florida’s Community Colleges

that includes all of the Sunshine State’s 28 community

colleges, and many of the independent colleges and

universities as well as all 26 Florida PBS stations.

The basic concept behind this project is to tie the

higher-educational institutions and the PBS stations

into one high-speed network with a minimum inter-

connection speed of 1 GB. Performance improvement

would be realized through the creation of new applica-

tion solutions, including on-demand remote learning,

sharing of courses, decreased administrative costs

through shared costs and increased course availability

for students. This could result in an increase in Flori-

da’s educational level and graduation count estimated

to be 5 percent per year -- translating into an expanded

college pool of 3,270 students per year or 130,800 job-

years (3,270 x 40 years) during a 40-year career.

The anticipated monetary benefit to the state will

be enormous, as there are tax benefits to be realized

when increasing the number of college graduates.

According to the U.S. Census Bureau and the Internal

Revenue Service, a college graduate earns an average

of $58,866 annually compared with high-school-only

workers, who earn an average of $33,419 annually.

The tax contribution attributable to these two levels

of education is substantial, with annual payments of

$13,762 and $7,053 per person, respectively.

Applying the income-earned and taxes-paid differ-

entials to a single incremental graduate resulting from

the Florida SmartNet project, additional individual in-

come of $25,447 and tax

revenue of $6,709 are

created annually. Multi-

plying these amounts by

the incremental gradu-

ates from a single year of

operation under Florida

SmartNet creates $83.2

million in income (3,270

graduates x $25,447)

and $21.9 million in tax

revenue (3,270 graduates x $5,300). In other words,

within the first five years of this project, an estimated

$1.25 billion in new wealth will be created and will

generate $329 million in new tax revenue -- just from

graduates with bachelor’s degrees alone.

While paying for itself, Florida SmartNet also will

deliver the indirect societal benefits resulting from a

better-educated community, including reduced crime

rates, a lower payout of unemployment compensation

and welfare, and the indirect wealth created through

economic multipliers applied to this more highly

educated core of income growth.

This is an application that will have a transforma-

tive impact at many levels, becoming a pattern for

other states to follow.

Katherine Waldron is CEO of Waldron and Associates, with of-

fices in Florida and Washington, D.C. Contact her at

[email protected].

Will BTOP Funding

Create More Florida

College Grads?

“ There are tax benefits to be realized when increasing the number of college graduates.”

30 july2010

How do you top that?

CTREPORTS

Timely, Relevant News on

Voice, Video and Data

CTREPORTS is a FREE e-newsletter brought

to you four times each week by the editors of

Communications Technology. Subscribers can

count on timely and reliable news on the global

communications industry.

CTREPORTS keeps a pulse on the industry and

sorts through the news and key developments

keeping readers on top of all the market

intelligence, regulatory changes and competition

impacting their business.

Subscribe Now!

Go to www.cable360.net/ct/subscribe

Free Market Intelligence!

16630

A whole new light, growing brighter!

www.aurora.com | 408.235.7000

Evolution not Revolution Reach new customers with RFoG

Evolution not Revolution Reach new customers with RFoG

Generate new revenues

FTTP architecture for:

Rural and low-density network extensions

New high-end housing developments

MDUs

Seamless operation with installed systems:

Delivers the same video, voice and data services as HFC

Leverages the installed base of set-tops, cable modems, and eMTAs

Uses the same back office and provisioning systems as HFC

Aurora’s VHub™ innovations overcome limitations:

EDFAs boost downstream reach

Digital return extends upstream reach

Optical switching provides redundancy option

Fiber management is simplified

Node PON™ module enables transition to RFPON