Julian Martin Director of Channel Development, UK and Ireland

Who is SurfControl??

A dedicated manufacturer ofWeb & e-mail Internet Filtering

software

Ranked # 1 global market leader in the

Employee Internet Management (EIM) sector

*IDC Report

The Filtering Company

• A worldwide 24 hour operation

• Over 450 people in 8 offices

“All Internet content you send, read or receive

carries a risk”

What is Internet Filtering?

Internet Filtering is a method of using

technology to help you implement a safe and

manageable Internet ‘Acceptable Use Policy’

in order to protect against inappropriate

content and cases of misuse and/or abuse

Why do you need Internet Filtering?

Can you tell the difference between

an Internet business user and

an Internet ABUSER?

Filtering

It’s not just aboutPORNOGRAPHY!!!

It’s about Understanding

and Managing the Risks of

Internet Content

Also it’s NOT just

about Viruses and Disclaimers

‘Infamous’ Content EventsBritannia Building Society take disciplinary actionagainst 9 staff for ‘amusing’ e-mailC&W 6 staff fired for gross misconduct by e-mail3 Ford workers suspended over allegations of porn ringOrange dismiss staff for ‘inappropriate use’Norwich Union fined £450,000 e-mail defamationCisco e-mail all employees final resultsBritish Gas £101,000 settlement Chevron settled $2.2M to an employee for “Why Beer is Better than Women”

Why do you need Filtering software?

29% of professionals know someone that theircurrent employer has punished or reprimanded for sending inappropriate e-mails

‘Behaviour in the workplace survey’, Vault, July 2001

Why do you need Filtering software?

2 out of 3 UK organisations have had a virus attack via email even though 95% haveAnti Virus software installed

A Vanson Bourne report for Interliant, 2001

UK’s only e-mail survey in the Workplace

National Findings:

• 53% of employees behave “e-morally“

• 38% of workers user email as political tool

• Almost 30% admit to sending offensive e-mails

- London & Manchester worst offenders

Impacts of Non-relevantWeb & e-mail usage

Cost of non-business Surfing

Hourly Employee Cost (inc. overheads) £25

Average daily non-business browsing 1 hour

No of Employees1000

Daily Cost £25,000Weekly Cost£125,000Annual Cost£6,000,000

Network Costs

““If the infrastructure If the infrastructure becomes overloaded the becomes overloaded the business slows and then business slows and then stops”stops”

Available Solutions:Available Solutions:

££ Increase InfrastructureIncrease Infrastructure

££ Reduce non-business Reduce non-business traffictraffic

Network Costs

A 5Mb attachment of a Joke

screensaver consumes the

same bandwidth as 160 plain text e-mails

Legal/ReputationSexual Harassment

‘Their Views are the Company’s Views’

Security Threats

• External threat - solution: perimeter firewall

• Internal Threat - accounts for 70% of risk

It’s about reducing vulnerability

SurfControl provides the FULL SOLUTION!

Web OR E-mail Filtering is only Half the Solution!

Worldwide Web and E-mail filtering market -Source: IDC, 2002

Tota

l Solu

tion

Policy Based Control

“Simple Rules Engine which gives the power to define

who can do what, when and how”

“Simple Rules Engine which gives the power to define

who can do what, when and how”

Specify access by - Time surfed or- Data amount

Multiple Deny Pages

Link each rule to related place in the company’s

online AUP

Real-time Monitor

• Immediately see who’s surfing where

• Colour-coded categories for easy ID

Extensive Reporting

Reporting• 60+ reports, easily customised• Scheduled, on-demand, via Web or PC access• Output formats: e-mail, Word, Excel, PDF,

printer

SurfControl Web Filter

5.5 million sites 900 million pages

40 categories 130 subcategories 65 languages (200

countries) 35,000 new sites added per week

Web Filter - PlatformsMicrosoft NT/2000 (Sniffer)unique to SurfControl

Microsoft Proxy

Microsoft ISA

Checkpoint Firewall 1

Novell BorderManager 3.7

VS for Solaris/Linux

UNIX

Disassembled and Scanned for Virus and Phrases

• Files are decompressed

• Default Scanning is for Text and Virus

• Additional specialised scanning can be added

The message is Checked against all Enabled Rules

E-mail Is Deposited into ‘Send’ Queue

AllowDelay

Add a Footer or Reply to Sender

Isolate

Delete

How e-mail is processed

Easy-to-use Rules Administrator.

Customer can create and implement own rules.

Customer can set and reset rule criteria.

Rules can be applied to groups or individuals.

Policy Administration

Anti-Spam Agent

Recognises tell-tale signatures of spam.

Discard or Quarantine suspected spam.

100% accuracy and efficiency.

Deals with spam before users have to.