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JRE 420 – PEOPLE MANAGEMENT AND ORGANIZATION BEHAVIOUR – SUMMER S2015 INSTRUCTOR Ann Armstrong CONTACT ann.armstrong@rotman.utoronto.ca, through Bb, and 416-274-7294 OFFICE TBD OFFICE HOURS After Class CLASS TIME Mondays AND Wednesdays, 6:00-9:00 PM in BA1210 TUTORIALS Mondays OR Wednesdays, 5:00-6:00 PM in BA 2145 or BA 2175

DESCRIPTION This course examines three inter-related topics: leadership, people management and organizational behaviour. It provides you with both the theory and practice in how to design, lead and manage organizations. Topics include theories of leadership, strategy, ethics, designing organizations for rapid change and differing cultural environments, communication, job design, managing and motivating people, fostering creativity, and teamwork. COURSE SCOPE & MISSION Managing people well requires many techniques, including how to increase individual performance, avoid the pitfalls of biased decision-making, negotiate successfully with people inside and outside the firm, and align the interests of employees with the interests of the organization. At its essence, this is leadership: the study of understanding, predicting, and successfully managing people. What makes leadership a distinctive skill set is its challenge: few managers and entrepreneurs properly learn how to manage people, and thus fail to successfully manage individuals as a valued resource. This course is designed to help you overcome biases and errors in decision-making, to defeat fallacies and false practices, so that you can properly lead people as well as perform well in your organization. You will learn fundamentals motivate employees, increase productivity, facilitate team effectiveness, negotiate properly, influence others, and create a work environment that supports these goals. As it will be taught in an experiential manner, where you will not only learn the theories behind various leadership skill sets but also participate in exercises, demonstrations, or case analyses that will complement the lectures so that the you can see what skills work and which ones do not. This foundation course provides the necessary skills to take more advanced electives on these topics (such as courses on Value Based Leadership, Human Resource Management, Negotiations, Environmental and Social Responsibility, Organization Design, all of which are available through the Rotman Commerce program).

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FORMAT & REQUIRED MATERIALS The course has two three-hour lectures per week and one tutorial hour per student per week. In addition to lectures, exercises and case studies will be used. In the course, you will use material from a variety of sources such as Fast Company, the Harvard Business Review, the Harvard Business School. I will also post current material on Bb. Our text book itself is interactive and has useful features such as podcasts for each chapter. The text is Nelson, D. J. Quick, A. Armstrong and J. Condie (2015) ORGB – Second Canadian Edition, Toronto: Nelson Education. EVALUATION & GRADES There are four assignments: a short paper, a case analysis, a final exam, and ongoing participation. Details about the assignments will be posted on Bb.

Component Weight Timing Individual Short Paper 20% Session 6

Team Case Analysis – Google’s Project Oxygen: Do Managers Matter?*

35% Session 12

Final Exam 35% Finals Week August 2015 Tutorial Participation 10% Assigned at end of semester

* Get from HBS online

VARIOUS – PLEASE NOTE I grade for content and form. When I assess form, I look at the extent to which your work is correct, clear, coherent and concise. Under special circumstances, I will accept late assignments. I reserve the right to give a mark of zero for the team assignment to any member of a team who has not contributed appropriately to the team assignment. The team assignment must be submitted through www.turnitin.com. I will post the tutorials schedule on Bb.

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ACADEMIC INTEGRITY – PLEASE NOTE “The preservation and promotion of academic integrity at the U of T are critically important both to uphold the standards of this university and to maintain a community that exemplifies the values of honesty, trust, respect, fairness and responsibility.” Meric S. Gertler, President and former Dean, Faculty of Arts and Science. Plagiarism and other academic offences are not tolerated at the University of Toronto. Academic discipline ranges from a mark of zero on an exam or assignment to dismissal from the University. The School of Graduate Studies provides important information (including a link to a document students will find helpful called “How Not to Plagiarize”) at http://www.sgs.utoronto.ca/governance/policies/academicmisconduct.htm. TERM WORK PETITION (FOR ENGINEERING STUDENTS ONLY) Effective Summer 2015, all petitions for term work must be submitted through the Online Term Work Petition tool. This tool is located in the Engineering Portal at http://www.apsc.utoronto.ca/portal/ and must be submitted no later than seven days after the term work occurred. For more information about Term Work Petition, including eligible reasons and required documentation, please visit the Office of the Registrar’s Petition Information website at http://www.undergrad.engineering.utoronto.ca/Office_of_the_Registrar/Petitions.htm.

 

SUMMER 2015 LECTURE SCHEDULE – AS OF JUNE 24, 2015 Sessions Topic Readings, etc

Part 1 – Individual Processes and Behaviours Session 1

June 29 Introduction Read: Text, Chapters 1-2

Activity: Ethics Scenarios Session 2

July 6

Personality and Emotion Read: Text, Chapters 3-4 Prepare: Alex Sander*

Session 3 July 8

Motivation Read: Text, Chapters 5 and 14 Prepare: Motivation Scenarios

Session 4 July 13

Stress Read: Text, Chapter 7 Activity: Gender Role Stressors

Session 5 July 15

Learning & Performance Management

Read: Text, Chapter 6 Activity: Michael Phelps – When Age and Values Collide

Part 2 – Interpersonal Processes and Behaviours Session 6 July 20

Decision-Making Read: Text, Chapter 10 Activity: Appoint More Women or Else…

Session 7 July 22

Power Read: Text, Chapters 11 Activity: Empowerment

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Session 8 July 27

Conflict and Negotiations Read: Text, Chapter 13 Prepare: Molson Coors Brewing Company

Session 9 July 29

Teams Read: Text, Chapters 8-9 Activity: Team Cohesion

August 3 No Class Simcoe Day Session 10 August 5

Leadership Read: Text, Chapter 12 Prepare: Google

Part 3 – Managing Organizations Session 11 August 10

Organizational Culture Read: Text, Chapter 16 and http://www.inc.com/top-workplaces/2010/how-to-build-a-beautiful-company Activity: Cultural Norms

Session 12 August 12

Organizational Design and Change

Read: Text, Chapters 15 and 17-18 Activity: Forcefield for Career Course Review

* Get from HBS online