Name: Haris Aziz

Reg No: MBA 103007

Subject: Operation Management

Section: MGT5083 (S2)

Why was the QR approach significant in improving the company supply

chain performance?

Implementation of a Quick Response (QR) system improves the performance of the supply

chain and thus reflects positively on sales of the company. Various initiatives were

undertaken by the supply chain team at Jossey Menswear and their manufacturing plant to

implement Quick Response (QR) ideas. To test the efficiency of the new idea, a set of

performance measures were introduced. The Quick Response (QR) approach improves the

manufacturing of the jacket and trouser assembly in the plant, payment system and supply

chain performance. Individuals were moved towards team working system. 30 per cent of

factory assembly was moved to QR, leaving the rest as conventional manufacturing.

Do you think the Cornwall plant’s approaches to introducing QR ideas

were appropriate?

Yes, as Connwall plant is a main profit centre of Jossey menswear. Its production rises from

1200 suit equivalents (SE) to 1900 suit equivalents (SE) per week. In order to introduce the

QR in the Cornwall plant, an experienced operation manager Frank Hawkins was moved to

an advisory role in the plant. The QR approach help the plant in improving limited factory

space, a rigid payment system, limited skills flexibility and specialist machinery. The plant

factory floor was move from traditional “individual operator” based training to “team”

working. 30 percent of the factory resources assembly was converted to quick response (QR).

Two QR teams were made, one for the jacket assembly and other for the trouser assembly.

The teams increased the proportion of trousers being made under quick response conditions

from 35–40 per cent of production, and increase the proportion of jackets from 30–35 per

cent in July 2000. Seeing from the above facts the introducing QR ideas in Cornwall plants

did well as the production of the plant have increases.

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Which of the possible future actions identified by the supply chain team do

you think worth pursuing and why?

The possible future action identified by the supply chain team which I think is worth pursuing

is “exploring ways of choosing even more flexible cloth” because with perfect information on

market tends the supply chain team would always be limited by the availability of the cloths.

Cloths are the main product in which Jossey Menswear deals in. As the supply chain project

teams increases the awareness among the designers, their performance will also increase the

performance of the factory. This can also be done by getting the whole team aligned to the

single chain goal for improving full price sales.

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