JORDAN WILLIAM SCOTT

1 Aston Close, Castleford, WF10 1BNPhone: 07984534231

A professional individual with ten years experience in the Telecoms Industry.

An effective team player, good communication Skills, hard working, flexible to new process.

SUMMARY OF QUALIFICATIONS

6 GCSEsRSA IT ClaitNVQ Level 2 in Business AdminNVQ Level 3 in customer ServiceCSCS accreditedNRSWA Level 2Health and Safety basic trainingGComs systems training

PROFESSIONAL EXPERIENCE

Kelly Communications Dec 2014 - PresentNetwork planner

Job role includes completing BAU surveys for the Vodafone contract, designing and issuing wayleave documents where required, putting the costs together to complete the planning pack then issuing to operations to proceed with the build program. As well as working on the Vodafone contract I have also worked on project lightening for Virgin Media and have been trained on the planning systems they use in house. As well as BAU works for Vodafone I also have experience on cell sites, projects and large DIV work schemes.

Vodafone UKExternal planning Engineer June 2011 / Dec 2014

Job roles and responsibilities as listed below under Atkins.Cable & Wireless were brought by Vodafone so the job was moved over.Over the last six months I have been based within a BAU team.Roles within that team include Validation of new orders, issuing out information for the supply chain to complete surveys and planning packs as well as managing the existing North East work load while supporting London and the rest of the UK where possible.

Atkins Global June 07 / June 2011External planning Engineer

Received a promotion through Atkins which included a move to Leeds to Train as an External Planning engineer, the role included completing customer surveys for new and existing fibre routes and circuits, completing C4 costings for any diversionary works schemes that come into the North East area.Dealing with any new build projects for network build or maintenance purposes when required.As well as completing surveys for the various types of work listed above I would also be responsible for designing and issuing a wayleave document where required, putting the costs together to send out to the supply chain, Issuing a full planning pack instructing them how to complete the required works.Also I would engage the relevant people right up to receipt of the test results so taking an almost PM role on as well as planning the initial build. Examples of larger projects I was involved in can be obtained.Atkins Global

OSM team (Order management) June 04 / June 07

Working as part of the OSM Bristol based team helping to deliver new and existing customer circuits for Cable & Wireless. Roles included identifying and issuing out fibre proves for the planners Jobs, completing desktop costings to see if new customers would fit within the price model at the time and arranging customer surveys for the planners UK wide

Serco June 01 / June 04Customer Service

Primarily responsible for delivering a diverse range of customer services and administration support services working for one of the world’s leading service companies. Main duties include working in the company’s reprographics area producing a variety of customer documents, CDs and other material. Scanning and binding documents as well as ensuring that all special machinery is appropriately maintained. Other duties include inputting data onto Excel Spreadsheets, accurately and ensuring that sensitive works in progress for HM forces, one of the country’s leading client group, is kept secure confidential.

Orange Feb 01 / June 01Administrator

Successfully undertook an administrator role for the Bristol based finance department of a leading mobile communications company. Work focusing on Data input and dealing with internal customers as well as handling financial functions such as expenses and invoices related to business travel and hospitality expenses.

Exclusive Interiors November 1999 / Feb 01Sales assistance

Effectively delivered a customer service and Admin role for a Bristol based family run furniture business.Responsibilities centered on demonstrating products to customers, as well as processing accounts and invoices. Other duties focused on maintaining stock records and dealing with ad hoc projects whenever needed.

EDUCATION

School/The Ridings High School

C Grades: Mathematics, English, History, French, Geography.

KEY SKILLS

• IT/computer literacy – Good general IT skills, common sense, task-orientated, progressive, specific, office skills, keyboard skill

• Team work – I am always willing to help others, approachable with any problem or query, a team player or a reliable lone worker

• Customer service – Build strong relationships with customers external and internal to provide high standard of services to retain the existing book of business

• Interpersonal skills – I am a good listener, professional, constructive and assertive • Numeracy skills – I provide myself finding solutions in a quick and effective manner • Customer facing – I have a number of years experience dealing with customers and clients face to

face or through other correspondents, also councils and other construction based personnel • Surveying – I have a number of years experience surveying buildings and cell sites for new Telecoms

services, as well as planning and surveying for long construction build projects

INTERESTS AND ACTIVITIES

• Gym

• Guitar

• Cycling

• Thai Kickboxing

• Socializing

• Reading

REFERENCES

Paul Thompsonpaul.thompson3@vodafone.com07803259898Manager for a number of years

Darren BattyDarren.batty@vodafone.comManager for a number of years

Christopher Graingerchristopher.grainger@kelly.co.ukSenior for the last eight months