Thinking bigger and bolder:

Transformative power of IT

in a healthcare company

Jonna Pelanti

Change Quick 24.4.2014 1

Labquality

Founded in 1971

External quality assessment

services, Quality certification

& education services to

laboratories and various

healthcare organisations.

Turnover 6 M€

Personnel 40

Services:

External quality assessment for all areas of laboratory medicine

High quality controls, calibrators and reference materials for internal quality assurance

Training for healthcare professionals with the objective of continuosly improving patient safety

Quality auditing and certification services for healthcare professionals. Only available for Finnish customers.

Competitors ahead on the IT front

Risk of growth slowing down

Risk of losing clients to competitors

Existing programs difficult to tailor

Modern and well-functioning IT a

must!

Why did we start an IT project?

To develop the production process Rid of waste (efficiency)

Scalabitility (productiveness)

React to clients’ needs and wishes (flexibility)

Working in Labquality rewarding (worksatisfaction)

To create an IT-system that supports the production One unified system

Best and most modern in the world

Enable growth and new products

What we set out to do

Functional specifications started in 2010 User stories

Requests for information

Partner chosen: Nortal

Project divided into phases Agile development

LabScala live 28.5.2012 Now in phase III

development, phase IV analysis

Solution:

LabScala –

EQA portal

http://my.labscala.eu/