Jonathan Wells Resume (003)

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Jonathan Wells 1001 NE Woodbury Lane, Lee’s Summit, MO 64086 / [email protected] / 217-851-4451 PHYSICAL SECURITY SPECIALIST Leadership Development · Physical Security· Commitment to Excellence Dedicated employee with eight years of experience in leadership, management and law enforcement knowledge and training. Committed to high ethical and professional standards and achievement. Positive attitude and self-motivated, team-oriented individual advocating strong leadership and team-building principles while motivating others to fulfill personal and professional obligations and objectives. Highly skilled in planning, leading and conducting complex criminal and administrative investigations. CORE COMPETENCIES AND STRENGTHS Ability to be resourceful and show initiative Mentoring/Coaching Work Process Improvement Assertiveness/ Persuasiveness Problem Solving Honesty/Integrity Organizational Change Infrastructure Development/Planning Complex Crime Scene Investigation Decision Making/Judgment and Communication Strong Analytical Skills PROFESSIONAL EXPERIENCE Account Specialist – August 2016 – Present LegacyTouch (Lee’s Summit, MO) Analyzed and managed account renewal processes. Coordinated with Managers in managing account activities and processes. Professionally handled calls from customers relating to accounts, directed internal/external calls to appropriate departments. Reviewed reports for accuracy and integrity. Organized account meetings and provide agendas and meeting notes. Laser Technician – October 2015 – August 2016 Responsible for engraving precious metals in a fast-paced production environment following specific procedures and manufacturing instructions with daily goals. Jonathan Wells/1001 NE Woodbury Lane, Lee’s Summit, MO 64086 / [email protected] / 217-851-4451 1

Transcript of Jonathan Wells Resume (003)

Page 1: Jonathan Wells Resume (003)

Jonathan Wells1001 NE Woodbury Lane, Lee’s Summit, MO 64086 / [email protected] / 217-851-4451

PHYSICAL SECURITY SPECIALISTLeadership Development · Physical Security· Commitment to Excellence

Dedicated employee with eight years of experience in leadership, management and law enforcement

knowledge and training. Committed to high ethical and professional standards and achievement. Positive attitude and self-motivated, team-oriented individual advocating strong leadership and team-building principles while motivating others to fulfill personal and professional obligations and objectives. Highly skilled in planning, leading and conducting complex criminal and administrative investigations.

CORE COMPETENCIES AND STRENGTHS

Ability to be resourceful and show initiative

Mentoring/Coaching Work Process Improvement Assertiveness/ Persuasiveness Problem Solving Honesty/Integrity

Organizational Change Infrastructure Development/Planning Complex Crime Scene Investigation Decision Making/Judgment and Communication Strong Analytical Skills

PROFESSIONAL EXPERIENCE

Account Specialist – August 2016 – PresentLegacyTouch (Lee’s Summit, MO)

Analyzed and managed account renewal processes. Coordinated with Managers in managing account activities and processes. Professionally handled calls from customers relating to accounts, directed internal/external calls to

appropriate departments. Reviewed reports for accuracy and integrity. Organized account meetings and provide agendas and meeting notes.

Laser Technician – October 2015 – August 2016

Responsible for engraving precious metals in a fast-paced production environment following specific procedures and manufacturing instructions with daily goals.

Assisted engineer in problem solving in order to avoid delays in production. Tested products to increase yields. Implemented process improvement changes. Operated multiple lasers simultaneously using pre-programmed and self-programmed files. Calculated and set parameters to optimize machine performance factors. Performed quality control inspections of precious metals to assure required tolerances are being held.

Material Handler – September 2015 – August 2016

Assembled and shipped orders daily according to customer specifications; at minimum 75 orders per day. Advised Production Manager of work status, workload, problems, and progress as related to orders. Responsible for access to company safes and compliance with all procedures related to access.

Jonathan Wells/1001 NE Woodbury Lane, Lee’s Summit, MO 64086 / [email protected] / 217-851-4451

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Physical Security Specialist (Law Enforcement Security Officer) – September 2012 – September 2015Department of Homeland Security-Federal Protective Service (Kansas City, MO)

Supervised, reviewed and approved site security assessments and complex criminal case reports prepared

for court proceedings. Developed work schedules, prioritized, and assigned duties and established performance measures. Developed and implemented operation plans during times of heightened security and civil disorder to

ensure the safety of federal employees prevent disruption of federal agencies and protect federal property. Organized and conducted large-scale multi-faceted criminal investigations coordinating with agents and

officers from various federal and state law enforcement agencies. Primarily responsible for the physical security of twenty-five federal facilities. Conducted security assessments by identifying and analyzing viable threats. Evaluated current security systems, criminal statistics and risk reduction procedures in place. Developed site security programs and provided recommendations of specific security devices and systems

to reduce threat vulnerabilities. Supervised the collection and preservation of evidence for presentation to prosecuting attorneys. Conducted undercover operations, witness and suspect interviews, crime scene analysis and forensic

testing. Maintained communications with agency security coordinators to assist with implementation and

compliance of risk reduction measures. Coordinated and conducted law enforcement operations with numerous federal, state and local law

enforcement agencies on emergency incident drills, hazmat training, special operations exercises, executing arrests and search warrants. Assigned at the Federal Protective Service National Academy. Responsible for developing and testing national training curriculum. This curriculum was used to instruct students at the Physical Security Training Program.

Computer Detection Systems Repairer - July 2008 – August 2012 United States Army (Savannah, GA)

Actively engaged in multiple combat operations during Operation Enduring Freedom-Afghanistan-Earned Combat Action Badge.-Identified and recovered intelligence data and evidence.-Selected as battalion commander’s radio transmit operator Kandahar, Afghanistan.-Provided security and oversight of high priority enemy targets during interrogations.

Developed work schedules, prioritized, assigned duties and established measures of performance as acting squad leader over 7 individuals.

Responsible for the proper documentation, storage, issue and receipt of military communications equipment, night vision and other sensitive items according to Army Physical Security Regulations.

Acted as liaison between US Advance Defense Artillery Ordnance Company & South Korean Military Augmentation Units to the regarding the exchange of communications equipment and other unit sensitive items.

Conducted senior Staff Commissioned and Non-commissioned officers’ briefings in the unit’s progress in the operation of mission equipment and the establishment of physical security procedures.

Served as Unit Combat Lifesaver and Emergency Medical Technician. Served as training instructor to multiple subordinates, peers, and leadership on the proper use of communication

equipment and night vision equipment to be used in the line of combat. Provided armed escort of security sensitive items.AccomplishmentsResponsible for writing and adhering to 5th Engineer Forward Support Company Communications Room Standard

Operating Procedures. Implementing a cost saving program utilizing electronics parts for operations resulting in a cost savings of 70K.

EDUCATION

Jonathan Wells/1001 NE Woodbury Lane, Lee’s Summit, MO 64086 / [email protected] / 217-851-4451

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Department of Homeland Security

Proficient in all aspects of Microsoft Windows Operating Systems to include Word, Excel, Access, PowerPoint, and Outlook.

Uniformed Police Training Program for Federal Law Enforcement Officers Federal Protective Service Physical Security Training Program Federal Protective Service Advanced Individual Training Program Introduction to Criminal Investigation Training Program Law Enforcement Instructor Training Program Introduction to Criminal Investigations Training Program National Weapons Detection Training Program Field Training and Evaluation Training Program Digital Evidence Acquisition Specialist Training Program Law Enforcement Driver Instructor Training Program

Ashworth College

Ashworth College – 117 semester hours earned toward Bachelors of Science (estimated completion Spring 2017). This degree provides direct knowledge of modern law enforcement principles and practices.

AWARDS

Good Conduct Medal (1st award) Army Achievement Medal Afghanistan Campaign Ribbon (bronze star device 1) Army Overseas Service Ribbon Army Service Ribbon Global War on Terrorism Service Ribbon Korea Defense Service Ribbon National Defense Service Ribbon Outstanding Volunteer Service Medal Ribbon DHS Driving Award DHS Expert Pistol Marksmanship

Jonathan Wells/1001 NE Woodbury Lane, Lee’s Summit, MO 64086 / [email protected] / 217-851-4451

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