Jonathan Deacon Professor of Marketing · You need to talk about marketing: # marketing does not...

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Jonathan Deacon Professor of Marketing University of South Wales Business School Global Vice Chair CIM and EMC With thanks to:

Transcript of Jonathan Deacon Professor of Marketing · You need to talk about marketing: # marketing does not...

Page 1: Jonathan Deacon Professor of Marketing · You need to talk about marketing: # marketing does not belong to IT # UX matters # the story ‘messenger’ matters # digital is not strategy

Jonathan Deacon

Professor of Marketing

University of South Wales Business

School

Global Vice Chair CIM and EMC

With thanks to:

Page 2: Jonathan Deacon Professor of Marketing · You need to talk about marketing: # marketing does not belong to IT # UX matters # the story ‘messenger’ matters # digital is not strategy

Five BIG things (that you probably need to know)

about global Marketing

...

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© University of South Wales

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But…I can’t draw!

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OK – so society is changing…

Page 6: Jonathan Deacon Professor of Marketing · You need to talk about marketing: # marketing does not belong to IT # UX matters # the story ‘messenger’ matters # digital is not strategy

need to know?

Page 7: Jonathan Deacon Professor of Marketing · You need to talk about marketing: # marketing does not belong to IT # UX matters # the story ‘messenger’ matters # digital is not strategy

Anthropology

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Economics

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© University of South Wales

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© University of South Wales

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© University of South Wales

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Where do we start?

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Want an illustration?

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© University of South Wales

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© University of South Wales

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Copyright J H Deacon 06

Tribal vs ‘normative’ marketing

• A tribe is defined as a network of

heterogeneous persons – in terms of age

gender, income etc – who are linked by a

shared passion or emotion; a tribe is

capable of collective action, its

members are not simple consumers,

they are also advocates…

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Copyright J H Deacon 06

Tribal vs ‘brand’ marketing

• A brand ‘community’ is formed around

supporting a particular brand or product

• They are :

– explicitly commercial – tribes are not…

– about the relationship between brand and

consumer – tribes…the relationship between

consumers

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Innovatio

n

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Adm

inis

trati

ve

Mark

eti

ng

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© University of South Wales

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THE END(and the beginning)

Copyright J H Deacon/NBS 2011

Page 27: Jonathan Deacon Professor of Marketing · You need to talk about marketing: # marketing does not belong to IT # UX matters # the story ‘messenger’ matters # digital is not strategy
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Page 33: Jonathan Deacon Professor of Marketing · You need to talk about marketing: # marketing does not belong to IT # UX matters # the story ‘messenger’ matters # digital is not strategy
Page 34: Jonathan Deacon Professor of Marketing · You need to talk about marketing: # marketing does not belong to IT # UX matters # the story ‘messenger’ matters # digital is not strategy
Page 35: Jonathan Deacon Professor of Marketing · You need to talk about marketing: # marketing does not belong to IT # UX matters # the story ‘messenger’ matters # digital is not strategy
Page 36: Jonathan Deacon Professor of Marketing · You need to talk about marketing: # marketing does not belong to IT # UX matters # the story ‘messenger’ matters # digital is not strategy
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You need to talk about marketing:# marketing does not belong to IT

# UX matters

# the story ‘messenger’ matters

# digital is not strategy

#creativity really matters…like really!

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THE END(and the beginning)

Copyright University of South Wales 2018