Joint Needs Assessment (JNA) Regional Level Operational ...
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Joint Needs Assessment (JNA)
Regional Level Operational Training: Khulna
Needs Assessment Working Group (NAWG)
Khulna, 16-18 September, 2019
Summary Report
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Background As consensus with Government of Bangladesh and agreed by
HCTT all assessments in the initial days and weeks of a disaster,
there should be coordinated and joint assessment/s to make sure
participation of all stakeholders and ownership of the results.
Humanitarian stakeholders in the country developed the Joint
Needs Assessment (JNA) tools, methodologies, processes
following and contextualizing the MIRA best practices. For
successfully conducting the Rapid Needs Assessment of any
disasters in Bangladesh, a Needs Assessment Working Group
(NAWG) has been established with the participation of all
humanitarian stakeholders in Bangladesh under the Humanitarian
Coordination Task Team (HCTT) to support GoB’s efforts and, to
ensure complementarity. The NAWG is being co-chaired by
Department of Disaster Management (DDM) and CARE,
Bangladesh. NAWG secretariat is based in CARE with the support
of DFID and UNOPS under Supporting Bangladesh Rapid Needs
Assessment (SUBARNA) project.
Regional level Training, Khulna: Needs Assessment Working Group (NAWG) under Humanitarian Coordination Task Team (HCTT) which is co-chaired by Department of Disaster Management (DDM), GoB and CARE Bangladesh had organized the training session on Joint Needs Assessment (JNA) in south-west coastal region of Bangladesh under SUBARNA (Supporting Bangladesh Rapid Needs Assessment) project, CARE Bangladesh. Being in the most disaster prone zone makes Khulna one of our target areas for providing JNA training with. It also has a unique feature regarding disaster risk reduction preparedness because of the numerous disasters it faced over the years. Key operational humanitarian agents were trained on coordination and assessment methodologies. Total five district (Khulna, Bagerhat, Satkhira, Narail, Jashore) from south western areas was covered by this training. Khulna level Operational Training took place from 16-18 September, 2019 in Hotel Castle Salam, Khulna.
Participants and Facilitators With the spirit of Needs Assessment Working Group, multi-stakeholder
approach was ensured in the training. Participants were selected by NWAG
member organizations, who committed to work as NAWG focal and conduct
JNA after trigger ranges from Government to Local NGOs, UN agencies and
cluster representatives to INGOs, and national NGOs working in the coastal belt
of Bangladesh.
Md. Anisur Rahman, Director (M&E), DDM, Syed Ashraf ul Islam (Media &
Communication Specialist) DDM, Azizul Hoque Joarder (DRRO, Khulna) &
Kaiser Rejve (Director, Care BD) have delivered their speech and graced us in
the inauguration session of the training.Participant’s selection criteria were
well articulated to NAWG members:
Preferably female person. Working in a Government (DRROs, PIOs), NGO, INGO, UN at district level office. Working on and related to Information Management/ Monitoring/ Value Assessment Having humanitarian and emergency experiences as well as commitment.Having coordination experiences with
government and other NGOs and INGOs. Skilled in different participatory methods of data collection, validation at community level. Committed to dedicate time during/after disasters. Willing to roll out JNA data collection/validation procedures at upazila level. Proficient user of email and android apps.
Training Objectives Let the participants understand the
process, protocols of Joints Needs Assessment in Bangladesh with the lessons learnt in the journey in Bangladesh
Develop a core group of stakeholder agencies and organizations with the commitment and capacity to actively participate and lead a coordinated assessment.
Establish a core group of individuals (with the commitment of their employers) to be the national JNA training team for the district level trainings.
Expose participants to work with secondary data and information.
Strengthen capacity to coordinate, negotiate and validate assessments.
Increase the understanding and ability of participants to connect with multi-sector analysis.
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Training Methodology and Materials: The training was thematically divided into three major segments: Overview, Implementation & Theory. Initially an overview
of the humanitarian architecture, Needs Assessments and its relationship with the participants were provided. Once it was
established that the participant was an important piece of JNA, trainer went in depth with the Needs assessment formats.
To train on Needs Assessment tools three
approaches were taken: Overview on the
particular tool, simulation and then founding
the concept with theory. Sessions were highly
equipped with slideshows, hands on technical
training and quizzed to check on the
understanding of the participants. They were
routinely asked to conduct role-play,
presentations and for feedback. The whole
training was conducted surrounding the
concept of simulation and that seem to benefit
participants to build a profound
understanding.
Training Content: Major Areas
One of the biggest value addition of this training is including technology and simulating participants on how to gather real
time emergency data using KOBO Toolbox. Trainees not only got familiar with how to use this platform (e-questionnaire)
and provide data on time, but also how to deal with the negotiation, coordination and validation in time essential
emergency.
Conducting simulation helped all the participants realize their situation and improvement points that can be applied in real
life. For example, maintaining coordination in asking questions in conducting Phase II JNA, knowing the difference between
loss and need, understanding the context of need in terms of timing of the JNA, understanding field reality and not being
judgemental or providing advices to affected community were some of them.
Experimenting with 3 days long simulation along with its theoretical background was a first time of its kind and was
seemingly successful. Attendance of multi-layered stakeholders was a cherry on top of it.
JNA and its Stakeholders
DM policies and GoB (DDM)
Using KoBo Toolbox field level
data collection
JNA Phase 1, 2 and 72 hours
assessment: Closer look
Data
Primary and Secondary
Output from each simulation
Joint Analysis Report writing & present
Simulation:
for all the JNA tools from Upazila level
Coordination, Negotiation & Validation Mechanism
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Participant’s Feedbacks and Commitments
To ensure continuous learning, improvement and growth feedback was collected from participants using
Mentimeter and the google form. Mentimeter helped gather the instant and anonymous feedback on what they
learnt and how they felt about the training. The outcome was satisfactory. Before starting the sessions, we also
accepted expectations from the participants and at the end of the training, we reviewed them to see how much
we have lived up to their expectation; and it turned out, NAWG did it well!
One Word from participants
What we learnt and how we feel about the training
On the other hand, a more detail feedback form was sent to the participants from whom the following outcome came:
Average21%
Better than
Average36%
Most Relevant
43%
How relevant and useful do you think the training was for your job?
Okay8%
Average17%
Better than Average
50%
It was amazing!
25%
From 1 to 5 on an average what do you think about the training materials?
I absolutely hated it!
0%
Okay8%
Average17%
Better than
Average8%
It was amazing!
67%
From 1 to 5 on an average what do you think about the training Facilitation?
Committed
33%Fully
Committed
67%
Commitment to contribute to JNA when conducted
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Recurring Areas of Improvement from participants included the following:
More Inter-cluster coordination and scenario specific examples needed
More practical simulation is required to understand the whole process
More time needed to complete the simulation thoroughly
Lecture method and medium of instruction could have been better on the theoretical part.
Room for improvement in logistics
Need more resource person and high profile facilitators
More real life stories should be included in content
Internet connection disruption should be taken seriously
All participants can be residential and have group activity in the evening. "
Recommendations and Way Forward
In-depth Simulation: Simulation helped participant understand the process of JNA in depth. However, having
the theory as a guideline as hand out might bring out the higher potential of the simulation. Also doing while
learning is the best method so far, having longer time in simulation with more real life stories is recommended
for JNA training.
Further Communication: Keeping in touch with the trainee and providing refresher training time to time is the
key to keep the human resource ready. A complete database along with a mechanism for routine communication
with the trained resources is a timely demand now. Social media is being used limitedly to keep the
communication, but communication should be more often.
Secondary pre-crisis database: A multi-dimensional, accessible pre-crisis database is foundation to accurate
Rapid Need Assessment. There are many authentic and credible online portals that provide secondary data. The
practice of layering them up and utilizing them for prompt analysis should be scaled up between JNA
stakeholders. As NAWG is hosting a common platform for all updated tools, reports and JNA human resources,
the secondary database should also be accessible.
Overall readiness of participating in real time JNA: With the training participants become more confident and
becoming a ready resource for conducting JNA at any given emergency. One of the main objectives of the
training was to introduce more humanitarian professional with the expertise of conducting JNA and having
their commitment for serving the humanity in distress. To ensure that those trained would be available to
coordinate assessments, NAWG will maintain a database of the pool and keep routine contact with all relevant
agencies.
Collaboration with Government at all levels: In the Khulna Regional training a unique collaboration with HCTT
clusters were made and that helped increase the spill over effect of the training. More collaboration and farther
planning will be highly effective for bringing the counterparts on board and keeping the network of the
Humanitarian stakeholders’ strong thus better preparedness in Bangladesh. For a more effective need
assessment coordination with local level government stakeholder should come forward with high stake and
ownership and prioritise conducting JNA for ensuring transparency and measurable impact in emergency.
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Conclusion:
From the evaluation of the training survey, NAWG summarises that the combination of Government and non-
government representatives and different level of expertise made the training more interactive and useful for
participants. In the end participants were more engaged, felt highly committed about the policy and process of
JNA. It was apparent how the regional Training on Joint Needs Assessment was leaving its footprints towards
strengthening evidence based response and better disaster management in Bangladesh.
Annex: Participant List Sl Name Organization Designation Email Mobile Number
1. Hubert Sony Ratna ADRA Bangladesh Project Manager [email protected] 01712041578
2. Banasree Bhandery Ashroy Foundation Head of DRM [email protected];
1715645011
3. Md. Lutfor Rohman Ashroy Foundation SMRO [email protected] 01712008450
4. G. M. Moinul Islam BRAC Field Coordinator [email protected] 01713911306
5. Md. Alamgir Hossain CARE Bangladesh Office Manager [email protected] 01817517086
6. Bhaboranjan Poul CARE Bangladesh WASH Officer [email protected]
7. Anjan Kundu GoB PIO [email protected] 01716495832
8. Imrul Kayes GoB PIO [email protected] 1717916798
9. Ishtiak Ahmed GoB PIO [email protected] 1716289270
10. Laltu Mia GoB PIO [email protected] 1933922433
11. Md Shahinul Islam GoB PIO [email protected] 1719650530
12. Md. Jafar Rana GoB PIO [email protected] 1717155362
13. Md. Mafijur Rahman GoB PIO [email protected] 1712649236
14. Md. Mahfujur Rahman GoB PIO [email protected] 1743372396
15. Md. Miraj Hossain Khan GoB PIO [email protected] 1719124153
16. S M A Karim GoB PIO [email protected] 1734747083
17. Sharif MD Rubel GoB PIO 1711467155
18. Sohag Ghosh GoB PIO [email protected] 1722310333
19. Syed Md. Ajim Uddin GoB PIO [email protected] 1716834521
20. Khan Mohammed Abul Musa Islamic Relief Bangladesh Assistant Project Officer [email protected] 01777773870
21. Tahsin Aziz Islamic Relief Bangladesh Project Officer [email protected] 01777773888
22. Mohon Lal Ghosh Jagorani Chakra Foundatiom Upazila Specialist [email protected] 01712180981
23. Md. Shajahan Kabir Jagorani Chakra Foundation Finance Admin Manager [email protected] 01712030567
24. Sultana Razia Jagorani Chakra Foundation Senior Manager Training [email protected] 01774816848
25. Pallab Roy Nabolok Project Manager [email protected] 01716779250
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26. Mohammad Abdullah
Sayeed
Prodipan Project Coordinator [email protected] 01712991352
27. Md. Momtaz Ali RIGHTS JESSORE M&E Officer [email protected] 01913105935
28. Farah-Bi-Tabassum Rupantar Monitoring & Documentation Officer [email protected] 01763568402
29. Shariful Bashar Rupantar APC [email protected] 01733224827
30. Md. Waliullah SHEBA MANAB KALLYAN
KENDRA
Program Coordinator [email protected] 01762692151
31. Ms. Sufia Akhter, UNICEF Programme Officer(Emergency) [email protected]
32. Md. Shahinur Islam United Purpose Project Officer [email protected] 01712562499
33. Jobayer Hossain Unnayan Assistant Administrative Officer
34. John Taposh Mondal World Food Programme (WFP) Admin./Finance Associate [email protected] 1711831624
35. Malaya Kanti Biswas World Vision Bangladesh Regional Technical Program
coordinator - Livelihoods
[email protected] 01730728355
36. Surabhee Biswas World Vision Bangladesh Regional Advocacy and Child
Protection Coordinator
[email protected] 01730021538
37. Himadree Shekhar Mondal AOSED Team Leader, CC and DM cell [email protected] 01751251766
List of Facilitators
Name Designation District Organization e-mail Address
Md. Anisur Rahman Director, M&E Dhaka DDM, MoDMR, GoB [email protected]
Syed Ashraf ul Islam Media & Communication Specialist Dhaka DDM, MoDMR, GoB [email protected]
Azizul Hoque Joarder DRRO Khulna DDM, MoDMR, GoB [email protected]
Kaiser Rejve Director, Humanitarian & Resilience Dhaka CARE Bangladesh [email protected]
Jafar Iqbal
Program Manager, Emergency Response (SUBARNA)
Dhaka CARE Bangladesh [email protected]
Apurba Swatee Mahboob Technical Coordinator – IM, Emergency Response (SUBARNA)
Dhaka CARE Bangladesh [email protected]