John Long e-mail: jlongempire@yahoo.com 938 N. Randolph St Philadelphia PA 19123 tel: 215 327 0145

PROFESSIONALSUMMARY: Innovative relationship and business development professional with proven track record of

increasing profitability and while largely focusing on customer service. Skilled and effective at developing relationships to attain new business and cultivating those with existing clientele to enhance revenue streams. Consistently able to fully evaluate and understand client needs and tailor targeted solutions to them.

KEY STRENGTHS: Outstanding Communication, Interpersonal & Networking Techniques First class Presenter & Public Speaker Strong Negotiator Extensive B2B & B2C Inside & Outside Sales Experience Client-focused Relationship Management New Account Development Wide breadth of Direct Marketing Knowledge Superior Rapport Building & Relationship Cultivation Effective Conflict Resolution & Problem Solving faculties Exceptional Closing Abilities Achievement of multiple Sales Training Certifications Advanced Skills with Microsoft Suite Proficiencies with CRMs

EXPERIENCE: Marx Medical EquipmentAccount Manager (Contract Position) 2015Medical Equipment & service provider that specializes in mobility & durable medical equipment DME). Contracted to develop and build relationships to drive service and equipment business. Conduct seminars at medical and patient living facilities to demonstrate benefits of product and

service lines to care providers and end users Work with service coordinators to identify specialized needs and tailor customized solutions. Collaborate with physicians and insurance companies to confirm that all requirements are met

to ensure a smooth fulfillment process for patients. Identify sales leads, build and maintain pipeline. Develop maintenance schedules in coordination with service technicians and address any

equipment repair needs. Represent the company at medical organizational events and activities including conferences

and expos.

DataBid Inc. Account Executive 2013- 2014

Web-based Construction Project Information software provider. Accountable for increasing revenue by building relationships, promoting and selling data and

information solutions to commercial construction industry professionals. Develop and generate new business by proactively connecting with key managers and

conducting software demonstrations. Utilize a consultative sales approach to market web based data, information services and

products into the marketplace. Address all client issues and coordinate with other departments as needed to resolve any

problems Effectively manage prospects and maintain key information using CRM. Received recognition as a lead monthly performer for exceeding metrics.

Empire Group Marketing Business Development Manager 2006-2013

Professional marketing and promotional services organization Responsible for servicing and managing existing accounts as well as signing new contracts

with municipal, community and national organizations Manage customer relationships; responsible for ensuring all service delivery objectives and

contractual obligations are met.

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John Long e-mail: jlongempire@yahoo.com 938 N. Randolph St Philadelphia PA 19123 tel: 215 327 0145

Gain a detailed understanding of clients’ internal processes and workflow to enable better service delivery as well as develop and implement customized processes to best work with and enhance client satisfaction

Conduct weekly and monthly client meetings to provide updates on business activities, capture appropriate information and address new needs and concerns; these serve as another method for identifying new business and growth opportunities, cultivating retention and enhancing relationships.

Provide resolution to all client issues; coordinate meetings and conference calls to bring any parties necessary together for resolving matters in an efficient and expedited manner

Maintain leads pipeline; make warm and cold calls, as well as educate prospective clients about company services.

Develop customized sales proposals including projected revenue forecasts and conduct meetings with key contacts to present how company can best support them and achieve their financial goals

Recruit, interview and train new sales reps. Developed and implemented quality control measures with sales force

Leaf Financial

Account Executive 2005-2006Commercial leasing and financial services company Duties include new business development, maintenance of existing accounts, and all

commercial financial transactions for mid-west territory Market financial services and programs to national vendors for commercial testing. Review client financial records and match to appropriate lending programs. Develop business relationships with national accounts distributor, Scansource. Facilitate all leasing activities and work in coordination with internal departments to design

appropriate solutions for client needs Achievement of merit recognition for reaching 189% of budget goals

Grand Scale Fundraising Marketing Consultant (Contract Position) 2005

Marketing and sales service organization Retained to review all aspects of marketing operations including sales, collections, and

reporting processes to identify areas for improvement and develop process improvements. Oversee day to day operations of home office and work to implement new procedures into pre-

existing structure Recruit and interview new prospective staff. Solicit outside businesses for community and force support Attainment of 80% increase of funded sales over those previously closed by end of contract

engagement as a result of process changes.

Team J MarketingMarketing Representative/Administrator 1995-2004Advertising and sales office for NJ and NY Police Benevolent Associations Design and implement new operational procedures Provide customer service to clients as well as sponsors Train new staff on marketing initiatives Contact business leads to market and sell advertising services Surpass daily sales goals regularly.

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