John Kelsey Chairman The Kelsey Group Geodomain and the Transition to Local Marketplaces “Just Put...
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Transcript of John Kelsey Chairman The Kelsey Group Geodomain and the Transition to Local Marketplaces “Just Put...
John KelseyChairman
The Kelsey Group
Geodomain and the Transition to Local Marketplaces
“Just Put on Your Sneakers”
The Kelsey Group
Visionary
The Alternative Press at the Crossroads“The electronic medium offers several advantages to print
Instant search capabilities based on predetermined criteria Direct placement of ads by readers Instant updating The ability to respond to ads electronically”
Dan Pulcrano – 1993
It wasn’t just the alternative press, it was all traditional media.
© 2008 The Kelsey Group 2
© 2008 The Kelsey Group 3
About The Kelsey Group
Kelsey Group coverage areas: Search: local, social, mobile and video Marketplaces: verticals, classifieds and transactions Global Yellow Pages and directories: print and Internet
Data, forecasts and recommendations drawn from quantitative user and SMB research, industry meetings with participants at all levels and a dash of insight
Advisory services, consulting, conferences, reports
Providing predictions since the depression(example)
© 2008 The Kelsey Group 4
Some of Our Clients ...
After One Day in the GeoDomain Industry
Favorite word: Intuitive Backgrounds of players: Diverse Most frequently discussed subject: Value of GeoDomain
names Most important issue: Building a successful business Next growth phase: From national to local (or vice versa) Presentation theme: Key trends in local online
advertising Requirement: Work hard, play hard Summary: You get it
© 2008 The Kelsey Group 5
It’s All About Real Estate
© 2008 The Kelsey Group
Are you the Baltic Ave. or Park Place of the Geo-Domain Industry?
© 2008 The Kelsey Group 7
History of TKG and City Sites
1988 – Consulted in Operator-Assisted Yellow Pages 1995 – First conference on city guides 1996 – Research conducted on city guides 1997 – Formed Internet Local Advertising & Commerce
Association (ILAC) – later merged with IAB 1998 – Created Local Online Commerce advisory
service 2001 – Tech crunch, 9/11, exit of private equity money 2003 – Launched Interactive Local Media 2007 – Introduced Marketplaces
© 2008 The Kelsey Group 8
1997 Local Markets on the Web Conference: Profiting from Local Content & Advertising
Keynote Speakers Peter Winter, President, Cox Interactive Media Marty Yudkovitz, President, NBC Interactive Jeff Mallett, EVP, Yahoo! Frank Schott, General Manager, Microsoft Sidewalk
Mayoral Debate SF Gate, DigitalCity San Francisco, JustGo San Francisco, Your Town San Francisco,
Yahoo! San Francisco
Other Sessions Local Advertising Sales: The Moat Around the City? Partnerships/Alliances and Content: Sleeping with the Enemy Building Traffic in a Competitive Marketplace Vertical Opportunities for Local Markets
© 2008 The Kelsey Group 9
The Definitive Event for Businesses and Local Services on the Web 1998
© 2008 The Kelsey Group 10
The Online Directories & City Guides Survey
Attributes Importance to success of a city guide
Challenge your company faces in this particular area
Accuracy of Information ___ ___Being First in Market ___ ___Branding/Name ___ ___Consumer Awareness ___ ___Distribution/Traffic ___ ___Funding ___ ___Management ___ ___Partnerships with Key Players
___ ___
Sales Force ___ ___
© 2008 The Kelsey Group
The Online Directories & City Guides Survey
What % of revenue will come from each source? 1998 2000 2005 2010
Advertising ___ ___ ___ ___
Subscriptions ___ ___ ___ ___
Transactions/Hosting
___ ___ ___ ___
Communications ___ ___ ___ ___
Other ___ ___ ___ ___
TOTAL 100% 100% 100% 100%
Name three city guides that you consider to be the most useful.
1. __________ 2. __________ 3. ___________
© 2008 The Kelsey Group
Importance to Success of a City Guide/Online Directory
1998 1997 1996
1. Accuracy of Information
1. Accuracy of Information
1. Sales Force
2. Consumer Awareness 2. Distribution 2. Accuracy of Information
3. Partnerships 3. Consumer Awareness 3. Advertiser Relationships
© 2008 The Kelsey Group
Challenge Your Company Faces in the Particular Area
1998 19971. Consumer Awareness 1. Consumer Awareness
2. Distribution/Traffic 2. Partnerships
3. Sales Force 3. Accuracy of Information
© 2008 The Kelsey Group
What Percent of Revenue Will Come from Each Source (Asked in 1998)
1998 2000 2005 2010
Advertising 90 74 56 46
Subscriptions 3 4 3 3
Transactions/Hosting
3 16 34 46
Communications 1 2 3 2
Other 3 4 4 3
100 100 100 100
© 2008 The Kelsey Group
What Percent of Revenue Will Come from Each Source2010
1998 1997 1996Advertising 46 54 56
Subscriptions 3 4 10
Transactions/Hosting
46 36 25
Communications 2 5 4
Other 3 1 5
100 100 100
© 2008 The Kelsey Group
© 2008 The Kelsey Group 17
Local Has Not Been a High Priority for Many City.com Sites – But Local is the Next Frontier
Higher value of local will keep local sites in business. Gold mine of localized national advertisers will boost
share Sales force is a major issue 80/20 rule becomes more critical in the current economy Local online advertising (and marketing) is a strong
growth area
$605 Billion Global Advertising Market in 2007
Newspapers, 21%
Directories/IYP, 5%
Magazines, 9%
Television, 28%
Radio, 7%
Outdoor, 5%
Internet, 7%
DM, 17%
Source: The Kelsey Group (2007)
Note: Figures are rounded.
$707 Billion Global Advertising Market in 2012
Newspapers, 13%
Directories/IYP, 5%
Magazines, 7%
Television, 27%
Radio, 6%
Outdoor, 7%
Internet, 21%
DM, 15%
3.2% CAGR2007-2012
Source: The Kelsey Group (2007)
Note: Figures are rounded.
© 2008 The Kelsey Group 20
SMBs = 38% of Local Ad Dollars
Data source: Universal McCann (R. Coen). Kelsey Group estimates.
Data source: Kelsey Group estimates for SMB <100 employees (at all locations), based on Local Commerce Monitor survey data (3 years). Modified by industry-specific sources and interviews.
This Project
Total Advertising
$286 B
Local
$98 B SMB >100
National(making local buys)
(34%)
(38%)
Spending on Advertising (2007E)
National
$188 B
(66%)
Combined =$61 B(62%)
SMB <100$37 B
Key Outputs
Interactive Advertising
Search advertising as defined by performance-based advertising models and driven by total search query volume
Local search advertising revenues driven by keyword search queries, which include implicit and explicit “local intent”
Display advertising as defined by sponsorship and rich media ad propositions
Classified advertising
E-mail advertising and marketing
Lead generation
© 2008 The Kelsey Group
22
U.S. Interactive Forecast: 2007 – 2012
$8,273 $23,749
$7,036
$5,940$20,457
$1,240 $3,903
$14,296
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
2007 2012
Search Local SearchDisplay Other
15.2%
25.8%
23.5%
CAGR2007-2012
US$ Millions28.1%
Total revenues to grow from $22.5B to $62.4B
Note: Figures are rounded.
© 2008 The Kelsey Group 23
Advertisers Are Confronted With a Complex, Fragmenting Market
Source: Piper Jaffrey (2006)
More choices require more guidance
© 2008 The Kelsey Group 24
Bracket Very Low Low Medium High
Range of Annual Spend $0 - $1,500 $1,500 - $5,000
$5,000 - $19,000
$19,000+
Avg. Annual Spend on Advertising
(Monthly Spend)
$410
($34)
$2,516
($210)
$8,436
($703)
$25,564
($2,130)
Avg. Annual Spend on Web Site*
$911 $628 $2,670 $6,117
Percent of LCM Sample (by count) 61% 16% 17% 5%
*Base: LCM respondents that have a “Web site or homepage.”
Source: Kelsey Group estimates based on LCM XI data. Estimates are sensitive to assumptions.
4 Brackets of SMB Ad Spending Behavior
© 2008 The Kelsey Group 25
5.9
4.34.2
2.2
0
1
2
3
4
5
6
7
Very Low Low Medium High
Local Businesses Relying on More Channels The number of different media used by SMBs increases significantly in the higher spending brackets
Number of Different Media Used (Count)
Source: The Kelsey Group LCM Wave XI (2007)
Supports the need for a balanced portfolio of local media options
The Kelsey Group © 2008
53%
14%
15%
4%
14%
$0-$1,499
$1,500-$4,999
$5,000-$18,999
$19,000+
NA
SMBs by Ad Spending Bracket
Annual Spending on All Types of Advertising & Promotion
Mean = $2,800**Excluding a handful of SMBs spending over $40,000
The Kelsey Group © 2008
32%
38%
7%10%
53%48%
0%
10%
20%
30%
40%
50%
60%
Wave X Wave XI
Increase
Decrease
Stay Same
Uncertain of spending plans: 8% Wave X, 4% Wave XI.
SMBs Intentions for Overall Ad Spending
© 2008 The Kelsey Group 28
79%
80%
70%64%
56%
60%59%
58%42%
68%58%
57%
54%40%
35% 45% 55% 65% 75% 85%
Wa
ve
4W
av
e 5
Ratings or reviews
Product inventory info
Compare products orservices
Place orders online
Search for type ofbusiness in location
Items that are on sale
Pricing
Users Want More Features, Too
*Features that received a rating of 8, 9 or 10 on a 10-point scale.Source: TKG User View Wave IV, February 2007, total sample 501; Wave V, March 2008, total sample 988. Methodology: Online. Cosponsor: ConStat.
Top-3 Ratings for Feature Importance(on a 10-point scale*)
© 2008 The Kelsey Group 29
Geodomain Approach Is Different; Will It Be Disruptive?
Silos of traditional media are giving way to the Internet that can do it all
But Web sites belonging to traditional media are moving away from their parents
There is no one, right way to succeed because each site is unique. Provide the content that meets the needs of your marketplace. (Branson.com vs. Richmond.com)
Building a successful business is HARD. Don’t ever get complacent (example).
© 2008 The Kelsey Group 30
The Big Picture: GeoDomains at the Crossroads
The industry needs to go back and learn a lesson from what the research said in 1998. Success will come from Accuracy of Information/Compelling Content Consumer Awareness Partnerships
Seize the day: Prioritize opportunities and utilize technologies aggressively
Capitalize on your strength by being the go-to local site. The sales force is key.
Leverage the URLs to make strategic alliances with key players (social nets, vertical sites).
An Outsider’s View
© 2008 The Kelsey Group 31
Parting Thoughts: 7 Rules of the New Environment (Zillow’s Rich Barton)
1. Consumers crave information and power.2. If it can be known it will be known – by all.3. If it can be rated, it will be rated.4. If it can be free, it will be free.5. Pros who are active players in the new vertical
marketplaces win.6. There can be no vertical marketplace without
community.7. The digital media model rules (local is giant).
© 2008 The Kelsey Group 32
Thank You!
John F. Kelsey, III
The Kelsey Group
“Just Put on Your Sneakers”