Jocelyn Andrews

7/27/2019 Jocelyn Andrews

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Dear Sir/Madam

I posses the qualities, expertise and proven track record to be an excellent candidatefor this vacancy. With both practical experience and demonstrated success I amconfident that I have the drive and aptitude to quickly become a valuable member ofyour company.

You will find that I am a highly capable individual and my skills are:

Implementation of Business strategic plan

Extensive stock management of all merchandise

Conducting SWOT Analysis and competitive shopping on a quarterly basis

Time management skills

Ability to work with PC and Microsoft suite of products

Effectively communicate through all levels of the organization

Active listening skills

Good writing and communication skills

Ability to lead others

Encourage Teamwork

Ability to motivate others to get results

Excellent creative skills Good organizational skills

Presentation skills

Highly energetic and passionate

People management skills

Customer focused attitude

Management of stock levels between stores

I will gladly welcome an Interview to discuss this position further.

Kind RegardsJocelyn Andrews


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C U R R I C U L U M V I T A E O F

Jocelyn Andrews

P E R S O N A L D E T A I L SFIRST NAME: JocelynSURNAME: AndrewsID NO: 7708310129086AGE: 35RESIDENTIAL ADDRESS: 40 Lakefield Manors, Ebenezer Road,

Lakefield, BenoniCELLPHONE: +27 791203388EMAIL: [email protected] SPOKEN: English / Afrikaans

TRANSPORT: YesDRIVERS LICENCE: Code 08HEALTH: ExcellentMARITAL STATUS: SingleDEPENDENTS: NoneCITIZEN: South AfricanHOBBIES: Gym, DIY, Art movies cycling

H I G H S C H O O L E D U C A T I O NSCHOOL ATTENDED: Geluksdal Secondary School

YEAR MATRICULATED: 1995HIGHEST GRADE PASSED : Matric with ExemptionSUBJECTS PASSED : English Geography

Afrikaans BiologyMathematics Physical Science

ACHIEVEMENTS : Prefect, Debating Team

COMPUTER LITERACY : Word, Excel, Microsoft Outlook, Peoplesoft,Sims, Comshare, Oracle, Matra, Staff Planner

T E R T I A R Y E D U C A T I O N

(Post Grad with 1 module outstanding)INSTITUTION : Regenesys Business School (Current)

COURSE : Post Grad Diploma in ManagementPERIOD : Current NQF 8

W O R K E X P E R I E N C E W O O L W O R T H S

STORES MANAGED Employment since Aug 2000

- Truworths Botswana (Floor Manager) 1999-2000- Topics Gaborone (Store Manager) 2000-2002


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- Franchise Rosettenville, Oudtshoorn, Upington 2002-2004- Entreupeneur Own business venture Eastside sport store 2004-2006- Woolworths MIT program 2006 (Mall@Carnival)- East Rand Mall (2006-2007) Departmental Manager- Country Road Group (2008- 2012) Premium Brand Manager- Hyde Park, Sandton, Eastgate, Fourways, Clearwater

- Store Manager Country Road Brooklyn (2012-to date)

MOST RECENT POSITION HELD- Cluster Manager

KEY COMPETENCIES- Review the key financial controls and administrative processes in commercial

areas to prevent losses- Manage financial (expense) and general administration for reconciliation and

retention purposes- Deliver consistent levels of service that put the customer at the heart of

everything we do and builds the number of loyal customers- Manage payroll to optimize productivity and control wage cost

- Manage general HR administration to ensure data integrity and accurate recordretention

- Ensure all operating processes are effectively implemented and maintained tosustain profitability.

- Effectively manage within the store environment through actively embracing ourdesired culture and living the brand values

- Effectively align store teams through consistent and active communication andengagement sessions.

- Ensure a safe and hygienic store environment in accordance with businessrequirements

- Minimise shrinkage by effectively managing stock accuracy and ensuring thatReceiving and Stockroom processes are implemented

- Ensures all people processes i.e. documentation for appointments, transfers andpeople related changes are made in accordance with policies and legislation

- Ensures that all attendance registers for contractors are maintained inaccordance with department of labour requirements

- Analysis and control of all required reports (absenteeism, leave and uniformorders)

- Manages the accurate completion of staff planner against productivity measures- Manage HR system (i.e. Peoplesoft)- Ensure that the IPM process is implemented and adhered to- Apply people development processes to effect capacity building- Analyze commercial reports to identify areas of non-compliance and opportunity,

driving towards 100% Risk compliance audits. Reporting out of lines forimprovement

- Annual sales and expense budgets. Quarterly forecasts for sales and expenses

-Identify, develop and retain young talent that will sustain the people pipeline tomeet our growth objectives.

- Identify possible factors that could impact on achieving sales. Adjust expensesaccordingly in sales related accounts

- Maintaining / revising / communicating of policies and procedures / identifyingarea of improvement and implementing store policies

- Customer care to internal and external customers- Identifying areas for growth: customers, product analysis, items, service and

productivity


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- Chairing / investigating cases. Advising in investigations. Providing detailed andthorough investigations in Fraud and internal theft

- Training for staff and management.- Deliver against all set targets as per stores scorecard- Coach and develop individual team members to deliver against their job profiles- Effective implementation of new initiatives and share best practices-

Ensure effective implementation and execution of all selling, promotional andoperational initiatives.- Assisted store managers in other stores on queries with regards to Oracle /

Hyperion and any system related problems- Opened Clearwater Mall, revamp of Eastgate. Assisted in closing of Cresta

Premium Brand Department.- Identify possible factors that could impact on achieving sales- Do trend analysis to compare store to other stores in the region / shape of the

chain- Involvement with stock takes preparation and execution. Calculating preliminary

results- Analyze and advise on profit and loss statement in order to improve on

profitability- Working as part of a team, supporting line manager, creating an environment

focused on success- Creating appealing merchandise from a VM perspective

R E F E R E N C E S

1. Craig GroblerRegional Manager+2721 405 4300

2. Antonie Spies+27798748633Store Manager

Jocelyn Andrews

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