J O B T R A I N I N G S T A R T S H E R E

F A L L 2 0 1 6 C L A S S E SJob Training for Unemployed and Underemployed

I N P A R T N E R S H I P W I T HG O O D W I L L C A R E E R C O N N E C T I O N S C E N T E RWorkforce Development Center 1616 Patton Ave. | Asheville, NC 28806Call: (828) 298-9023www.goodwillnwnc.org

O F F I C E T E C H N O L O G Y

C O M P U T E R B A S I C S IEntry-level course provides a stress-free introduction to the technology and computer skills needed in today’s job market. Learn how to do job searches on the internet, how to complete online job applications and set up an email account. While learning basic word processing and improving your keyboarding skills, you will also learn how to create cover letters and resumes. Come learn the skills needed to be successful in your job search. Fees: Fee waived for job seekers. Duration: 8 weeks

C O M P U T E R B A S I C S I IBuilding on basic computer skills, continue to increase computer knowledge through the creation of more career-related documents and forms. You will become more competent at emailing and improve your skills in navigating the internet and using search engines to search for jobs and occupational information. Come and learn more about targeting your resume for specific jobs and how to keep your resume in the to-be-inter-viewed stack.Fees: Fee waived for job seekers. Duration: 4 weeks

O F F I C E P R O F E S S I O N A L C E R T I F I C A T I O NProvides instruction on general principles and practices specific to administrative support staff. Em-phasis is on the skills and abilities needed to conduct a variety of office administrative activities using the latest technology. Core topics include use of integrated software packages, effective written/oral communication skills, applied math/reading skills, records management, legal/ethical issues, and other select topics relevant to specific business, government, and industry settings. Prerequisites: Must pass a basic computer assessment administered at the Goodwill Career Center. Fees: Course $180, Tech: $5. Duration: 12 weeks.

Computer Basics I M/W 12:30pm 3:30pm 08/08/16 10/03/16 151Computer Basics I M/W 5:30pm 8:30pm 08/08/16 10/05/16 151Computer Basics I T/Th 8:30am 11:30am 08/09/16 09/29/16 151Computer Basics II M/W 8:30am 11:30am 07/25/16 08/17/16 151 Computer Basics II M/W/F 8:30am 11:30am 08/03/16 08/26/16 151Computer Basics II M/W 12:30pm 3:30pm 10/03/16 10/26/16 151Office Professional Certification M/W 9:00am 1:00pm 09/19/16 12/12/16 212

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F I N A N C I A L A S S I S T A N C E I S A V A I L A B L E T O T H O S E W H O Q U A L I F Y T H R O U G H G O O D W I L L ’ S O U T R E A C H S C H O L A R S H I P F U N D . V I S I T G O O D W I L L N W N C . O R G F O R T H E L A T E S T S C H E D U L I N G A N D C L A S S E S A T O T H E R G O O D W I L L L O C A T I O N S .

Computer Basics I M/W 12:30pm 3:30pm 08/08/16 10/03/16 151Computer Basics I M/W 5:30pm 8:30pm 08/08/16 10/05/16 151Computer Basics I T/Th 8:30am 11:30am 08/09/16 09/29/16 151Computer Basics II M/W 8:30am 11:30am 07/25/16 08/17/16 151 Computer Basics II M/W/F 8:30am 11:30am 08/03/16 08/26/16 151Computer Basics II M/W 12:30pm 3:30pm 10/03/16 10/26/16 151Office Professional Certification M/W 9:00am 1:00pm 09/19/16 12/12/16 212

H E A L T H C A R E

C E R T I F I E D E L E C T R O N I C H E A L T H R E C O R D S Discover the skills needed to find a job as you learn to navigate electronic records as well as protect the pri-vacy of patient information and audit records for compliance with legal and regulatory requirements. Become eligible to sit for the National Health Career Association Electronic Health Records Specialist Certification Exam ($105). Requirements: GED or HS diploma and assessment of basic computer skills. Fees: $180 tuition + $5 tech. Duration: 16 weeks

P H L E B O T O M Y Teaches you to obtain blood and other specimens for laboratory analysis. Prepares you for employment in hospitals, clinics, physicians’ offices, and other settings. Program is approved by the National Accrediting Agency for Clinical Laboratory Sciences. Call (828) 398 7585 for fee and registration & info.

M E D I C A L O F F I C E P A T H W A Y SFocuses on the skills needed for a job in the field of medical office clerical support, including electronic re-cords, medical terminology, insurance, and patient confidentiality.Fee waved for job seekers. Duration: 3-1/2 weeks

M E D I C A L T E R M I N O L O G Y M A D E E A S YUsing well-documented memory techniques, learn, pronounce, and remember the word components that combine to form over 11,000 medical terms to become better qualified for a job in the medical field.Fees: $130. Duration: 6 weeks

N U R S E A I D E ITrain to receive the skills necessary for taking the NC State Competency Exam and working as a Nursing As-sistant in hospitals, nursing homes, or private homes. Registration requirements: GED or HS diploma, nega-tive TB test, 15-hour prior orientation session. Call (828) 398-7600 for registration & info. Fees: $211.40 tuition + tech. Duration: 6 weeks

P E R S O N A L C A R E A I D EPCA skills are among the most sought after in the current job economy. Interactive learning techniques teach such competencies as assisting patients with cooking, housekeeping, grooming, bathing, and dressing. Many jobs available in private homes, residential facilities, group homes, and larger medical facilities.Fee waved for job seekers. Duration: 4 weeks

Certified Electronic Hlth Recs T/Th 5:30pm 9:00pm 09/13/16 12/06/16Certified Electronic Hlth Recs T/Th 9:00am 1:00pm 08/23/16 12/06/16Medical Office Pathways T/Th 1:30pm 4:30pm 08/02/16 08/23/16Nurse Aide I T/W/Th 7:00am 3:30pm 08/30/16 10/19/16Nurse Aide I T/W/Th 7:00am 3:30pm 10/25/16 12/15/16 196

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S P A N I S H

S P A N I S H F O R T H E W O R K P L A C EExplore the benefits of speaking Spanish in today’s global economy. This course provides a study of work-place Spanish for non-Spanish speaking employers, employees and job seekers who desire to enhance com-munication in the workplace. Students will learn to identify, minimize or eliminate barriers to communication and understanding between Spanish speakers and non-Spanish speakers.The curriculum utilizes a variety of engaging methods to address Spanish commands, questions, and phrases critical to the workplace. Fees: $75. Duration: 12 weeks

S P A N I S H G E D This class is held through El Centro of Henderson County. El Centro provides teacher-led group lessons for 6 months and it covers the basic classes (Reading/Writing, Science, Social Studies, Math) you need to prepare you for your GED exam. Tests are taken at Blue Ridge Community College in Spanish. Call or send a text message El Centro; 828-290-7134 or email Evelyn Alarcon evelyn.lac@gmail.com to find out about the next registration session. Currently held Tuesdays/Thursdays at Goodwill at 6:00 pm-8:00pm.

C U R S O D E P R E P A R A C I O N P A R A G E D / H I S E TEsta clase la ofrece El Centro Comunitario de Hendersonville. El Centro provee instruccion por 6 meses y cubre las areas basicas, necesarias para preparar a los estudiantes para tomar el examen de GED (Lectura, Escritura, Ciencias Naturales y Sociales y Matematicas). Los examenes se toman en computadora en el Cole-gio Blue Ridge en Espanol. Llame o envie un mensaje de texto al 828-290-7134 o escriba un email a Evelyn Alarcon evelyn.lac@gmail.com para informarse sobre la proxima sesion de registro. Actualmente las clases son Martes y Jueves de 6-8PM en Goodwill.

Spanish for the Workplace M 6:00pm 8:00pm 09/19/16 10/24/16 English as a Second Language M/W 5:30pm 8:30pm Call (828) 398-7131

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A D U L T B A S I C E D U C A T I O N

A D U L T B A S I C E D U C A T I O N A N D H I G H S C H O O L E Q U I V A L E N C YWe offer free instructional services to students seeking to improve their foundational skills in reading, writing, mathematics, social studies, and science. Class sessions run year-round and last for about eight weeks each. Regular attendance is required. Registration sessions for classes last four hours and include orientation to the program, pre-testing, and selecting appropriate classes to meet the students’ needs. Registrations are sched-uled during the two weeks before each class session starts.

Adult Basic Education T/W/Th 9:00am 12:00pm

Call (828) 398-7433 to reserve a spot in an upcoming registration and orientation session.Enrollment and orientation held in the Hemlock Building located at A-B Tech Asheville Campus.

A D U L T B A S I C E D U C A T I O N C O U R S E S C H E D U L EC O U R S E D A Y S S T A R T E N D T E R M S T A R T T E R M E N D

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C A R E E R C O N N E C T I O N S

C A R E E R P L A N N I N G A S S I S T A N C EOur staff can provide assistance with identification of barriers to employment and development of a plan of action to utilize strengths and reduce weaknesses.

R E S U M E W R I T I N GWe are able to review your current resume and make suggestions for improvement, or create a resume, provid-ing you with paper and electronic copies.

J O B S E A R C HFeel free to utilize our computers to access job search and employer sites to complete online applications. If you need assistance, please ask one of our staff.

H O T J O B SOpen positions are posted for your convenience on our Hot Jobs Board, updated on a weekly basis to make your job search easier.

M O C K I N T E R V I E W SBe prepared for that upcoming interview by scheduling an appointment for a mock interview. We will ask com-mon interview questions and give you constructive feedback on answers, behaviors and appropriate dress.

C E N T E R R E S O U R C E SWe provide computers with high-speed internet access, telephone, copier, fax machine, and a positive and sup-portive environment. Let our center be your office and support system away from home while conducting job search related activities.

Attend an orientation session offered Mon-Fri at 9:30am

L O O K I N G F O R D I R E C T I O N ? C A R E E R C O N N E C T I O N S C A N H E L P .

O P E R A T I O N : G O O D J O B SP U T T I N G V E T E R A N S & T H E I R F A M I L I E S B A C K T O W O R KVeterans, active duty and reserve service members, military spouses and adult children dependents residing with service member, with particular focus on female veterans and post-9/11 veterans.

•Assessment and Planning•Career Coaching•Resume Preparation•LinkedIn Profile Setup•Job Skills Training (scholarships available)•Job Placement•Career Readiness Certification

Contact: Matthew Davis at mtdavis@goodwillnwnc.org or (828) 298-9023 x1144, Wednesdays, 9am-11am: Please visit www.OperationGoodJobs.org

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H O S P I T A L I T Y

H O S P I T A L I T Y S T A R T W I T H G U E S T S E R V I C E P R O F E S S I O N A L C E R T I F I C A T I O N ( G S P C ) ®The Hospitality START curriculum is based on teaching high-end service principles for a variety of entry-level positions within restaurants and hotels. These principles are based on nationally recognized standards as well as the needs and requests of the Asheville area’s major employers. Fees: Optional $25 to take the Hospitality START Certification Exam; Duration: 3.5 weeks

G U E S T S E R V I C E P R O F E S S I O N A L C E R T I F I C A T I O N ®Guest Service Professional Certification is a comprehensive six-hour program designed to create guest-service oriented lodging employees who know how to engage with their guests to provide memorable visitor experi-ences.Fees: Optional $35 to take Guest Service Gold Guest Service Professional® Cert. Exam; Duration: 2 days

H O S P I T A L I T Y J O B S H A D O W I N GGoodwill IHG Academy: Area hotel employers have collaborated with Goodwill to assist local people in building their hospitality skills and improving their employability through hands-on job shadow opportunities. Must attend a one hour Job Shadow Placement Workshop. Job shadow experiences last for 3 hours.Please contact Stephanie Rerych (828) 298-9023 ext. 1106 or srerych@goodwillnwnc.org to apply.

C E R T I F I E D H O S P I T A L I T Y S U P E R V I S O R P R E PCertified Hospitality Supervisor Prep class is designed to build the skills and competencies required to be a successful supervisor in the hospitality industry. Topics include acquiring leadership styles, handling conflict & improving and motivating employee performance. This class prepares you for but does not include the exam. The exam is optional and can be requested after the training.Fees: $150.95 includes A-B Tech fee and all materials. Duration: 4 days

Hospitality Start w/GSPC M-F 9:30am 12:30pm 08/03/16 09/12/16Hospitality Start w/GSPC M-F 9:30am 12:30pm 11/07/16 12/07/16Guest Service Pro. Cert. Th/F 9:30am 12:30pm 10/06/16 10/07/16Guest Service Pro. Cert. Th/F 9:30am 12:30pm 12/06/16 12/07/16 Job Shadow Placement Workshop F 9:30am 10:30am 09/30/16Job Shadow Placement Workshop F 9:30am 10:30am 10/28/16Certifed Hospitality Supervisor Prep M/W 9:00am 4:00pm 01/16/17 01/25/17

H O S P I T A L I T Y C O U R S E S C H E D U L EC O U R S E D A Y S S T A R T E N D T E R M S T A R T T E R M E N D

F I N A N C I A L A S S I S T A N C E I S A V A I L A B L E T O T H O S E W H O Q U A L I F Y T H R O U G H G O O D W I L L ’ S O U T R E A C H S C H O L A R S H I P F U N D . V I S I T G O O D W I L L N W N C . O R G F O R T H E L A T E S T S C H E D U L I N G A N D C L A S S E S A T O T H E R G O O D W I L L L O C A T I O N S .

S E R V S A F E C E R T I F I C A T I O N

N E T W O R K I N G S K I L L S T R A I N I N G

Hospitality Start w/GSPC M-F 9:30am 12:30pm 08/03/16 09/12/16Hospitality Start w/GSPC M-F 9:30am 12:30pm 11/07/16 12/07/16Guest Service Pro. Cert. Th/F 9:30am 12:30pm 10/06/16 10/07/16Guest Service Pro. Cert. Th/F 9:30am 12:30pm 12/06/16 12/07/16 Job Shadow Placement Workshop F 9:30am 10:30am 09/30/16Job Shadow Placement Workshop F 9:30am 10:30am 10/28/16Certifed Hospitality Supervisor Prep M/W 9:00am 4:00pm 01/16/17 01/25/17

S E R V S A F E ® C E R T I F I C A T I O N T E S T I N G C E N T E RServSafe is a safe food-handling certification that is nationally recognized and locally required for food & beverage establishments. Goodwill Career Center offers a convenient way to become ServSafe Certified by attending a proctored on-line test. This service will allow immediate results. Textbook lending is available prior to taking the exam and is provided on a first-come, first-served basis.

Fees: $90. Includes on-line exam and use of laptop computer.

To register and pay for exam visit: www.behindtheapron.com/store/Requirements: Participants must have a photo ID and an established ServSafe login and password.

Follow the link below to begin the set-up for your ServeSafe login:https://www.servsafe.com/ss/UserProfile/UserLogin.aspx

Servsafe Certification T 9:00am 12:00pm 09/20/16Servsafe Certification T 9:00am 12:00pm 10/18/16Servsafe Certification T 9:00am 12:00pm 11/22/16

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H O W T O L A N D A G R E A T J O B : N E T W O R K I N G S K I L L S T R A I N I N G This 2-day class will include introductions to established and credible networking groups in our community and the benefits they offer in building your professional image as well as opening exciting job prospects. Class will include tutorials on setting up a LinkedIn account and will feature a representing guest speaker from a prominent networking and business relations group. Various fundamentals of networking will be discussed in depth, examining interpersonal methods for in person, email, and social media outlets. Principles of the book, “How to Win Friends and Influence People” by Dale Carnegie will be discussed to help students learn soft skill techniques to make them successful at any networking event.

Please contact Stephanie Rerych • srerych@goodwillnwnc.org • (828) 298-9023 ext 1106

Networking Skills Training T/W 9:30am 12:30pm 11/01/16 11/02/16Duration: 6 Hours

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P R O J E C T R E - E N T R Y

P R O J E C T R E - E N T R YProject Re-entry is a program that offers Post Release Services to individuals released within 30 days from a state or federal prison facility. If you or someone you know would like more information regarding the services provided by this program, please contact Goodwill.

Contact: Jonathon Knight,Project Re-entry Employment Specialist, at (828) 298-9023 Ext. 1163Email: jknight@goodwillnwnc.org

Looking to improve your workplace skills but can’t find the funds?Goodwill offers financial assistance to those who qualify.

How to apply for assistance:1. Pick up scholarship application at Goodwill’s Career Center, 1616 Patton Avenue, Asheville.2. Bring completed scholarship application to 1616 Patton Ave, Asheville with income verification.3. The Scholarship Review Committee will review applications to determine how funds are distributed.

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P R O F E S S I O N A L T R U C K D R I V I N G

P R O F E S S I O N A L T R U C K D R I V I N G T R A I N I N G C L A S SA four-week tractor trailer driver training school for individuals who wish to obtain a Class A Commercial Drivers License and be qualified to gain employment as an entry-level professional driver in the transportation industry. Offered in partnership with TransTech, Inc., the Professional Driver Training School gives people the opportunity to earn their Commercial Drivers License (CDL) and is committed to the highest quality training standards by instructors with decades of professional driving experience. All trainees drive over mountainous terrain or multi-lane city driving, navigating real life conditions required for professional tractor trailer driving in a safe and monitored environment. The class is being offered in response to the increasing need for profes-sional truck drivers in the area. A new class is held every month. Prospective students should contact Julie Roberts (TransTech) at (828) 464-8001.

F A L L 2 0 1 6 C L A S S S C H E D U L E

C O M P U T E R SGoogle Drive - Desktop M/W 5:30pm 8:30pm 10/03/16 10/05/16Google Gmail - Desktop M/W 5:30pm 8:30pm 09/19/16 09-21-16

D U K E N O N - P R O F I T F U N D A M E N T A L S ( $ 1 2 0 )Advocacy Th 10:00am 4:00pm 09/22/16 207Board Basics T 10:00am 4:00pm 10/04/16 207Basic Employment Laws Th 10:00am 4:00pm 10/27/16 207

W O R K F O R C E T R A I N I N GCareer Readiness/Pathways T/Th 1:30pm 4:30pm 09/20/16 10/11/16 155Career Readiness/Pathways Th/F 9:30am 12:30pm 10/06/16 10/11/16 154

C E R T I F I E D H O S P I T A L I T Y ( C O U R S E $ 7 5 & M A T E R I A L S $ 1 0 9 . 9 5 )Supervisor Prep T 9:00am 4:00pm 08/09/16Supervisor Prep Th 9:00am 4:00pm 08/11/16Supervisor Prep T 9:00am 4:00pm 08/16/16Supervisor Prep Th 9:00am 4:00pm 08/18/16

A - B T E C H C U R R I C U L U M C L A S S E SA C C - 1 2 0 Principles of Financial Accounting T/Th 6:00pm 7:20pm 08/15/16 12/10/16B U S - 1 5 3Human Resource Management M/W 11:00am 12:20pm 08/15/16 12/10/16B U S - 2 3 4Training and Development 08/15/16 12/10/16 E D U - 1 1 9 Intro To Early Child Education T 2:00pm 3:50pm 08/29/16 12/10/16

A S P I R ETake the stress out of your job search and overcome personal barriers. Discover through in-class assessments the career path that best suits you. Learn techniques for a successful interview. Explore work behavior skills that help you keep a job and advance in the workplace.

For information and class dates, call (828) 398-7334. Fees: Waived

L I T E R A C Y C O U N C I LThe Literacy Council of Buncombe County provides tutoring in reading and language arts for high schoolstudents.

Contact the Literacy Council at (828) 254-3442, literacybc@litcouncil.com, or go to www.litcouncil.com.

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I N P A R T N E R S H I PA-B Tech and Goodwill have been partnering for years to provide courses that will prepare you for the work-force. A brighter future begins at Goodwill’s Workforce Development Center in Asheville.

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G O O D W I L L C A R E E R C O N N E C T I O N S C E N T E RWorkforce Development Center 1616 Patton Ave. | Asheville, NC 28806Call: (828) 298-9023www.goodwillnwnc.org