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Job Satisfaction

Prepared by:

Hassan AlDarmki 201370162

Anas Al Saloul 201180833Magdi Mergani 201370190

Faris Kittaneh 200540675

Bakir Fawzi 201370017

Faisal Al Obaidi 200101313

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Outline

What is Job Satisfaction?

Work Values & Attitudes

Determinants of Job Satisfaction

Theories of Job Satisfaction

Consequences of Job Satisfaction

How employees can express Dissatisfaction?

Emiratization & Sheikh Zayed vision

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Determinants job satisfaction

Some workers will be more satisfied than others with the

same job because of different personalities and work

values.

Job satisfaction can be increased because it is determined

not only by personalities but also by the situation.

Employee job satisfaction is both a function of the person

and the job environment.

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Model of determinants of Job satisfaction

JobSatisfaction

Organizational Determinants:

Salaries and Wages

Promotion Chances

Organization policy & strategy

Equitable Rewards

Work Environmental Determinants:

Supervisions

Work Groups

Working conditions

Personal Determinants:

Sex

Age

Marital Status

Level of Education

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Job satisfaction/dissatisfaction model

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Advices to managers

Try to place newcomers in groups whose members are satisfied with their jobs.

Identify the facets of the job that are important to workers and try to increase their

satisfaction by providing these facets.

Assess subordinates levels of job satisfaction using scales to monitor their levels of job

satisfaction.

Do not assume that poor performers are dissatisfied with their jobs or that good

performers are satisfied with their jobs.

Even if job satisfaction does not seem to have an effect on important behaviors in your

organization, keep in mind that it is an important factor in worker well-being.

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How Employees Can Express Dissatisfaction?

There are a number of ways employees can express

dissatisfaction

ExitVoice

Loyalty

Neglect

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How Employees Can Express Dissatisfaction

Exit:

Behavior directed toward leaving the organization, including

looking for a new position as well as resigning.

Voice:

Actively and constructively attempting to improve conditions,

including suggesting improvements, discussing problems with

superiors, and some forms of union activity.

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How Employees Can Express Dissatisfaction

Loyalty:

Passively but optimistically waiting for conditions to improve,

including speaking up for the organization in the face of

external criticism, and trusting the organization and its

management to do the right thing.

Neglect:

Passively allowing conditions to worsen, including chronic

absenteeism or lateness, reduced effort, and increased errorrate.

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How Employees Can Express Dissatisfaction

Exit and neglect behaviors encompass our

performance variables productivity,

absenteeism, and turnover.

Voice and loyalty are constructive behaviorsallow individuals to tolerate unpleasant

situations or to revive satisfactory working

conditions. It helps us to understand

situations, such as those sometimes found

among unionized workers, where low jobsatisfaction is coupled with low turnover.

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