Job satisfaction Research based project
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Transcript of Job satisfaction Research based project
A
PROJECT REPORT
ON
“TO MEASURE THE LEVEL OF JOB SATISFACTION OF EMPLOYEES”
FOR
“ELECON ENGINEERING CO. LTD. IN VALLABH VIDYANAGAR”
GUIDED BY: PREPARED BY:
Dr. KERAV PANDYA SHAH HARSH.
(STUDENT OF CKSVIM )
( 127050592081 )
PROJECT BY :- HARSH (MBA-CKSVIM) 1
PROJECT BY :- HARSH (MBA-CKSVIM) 2
Create global presence in power transmission by innovating and
developing products to enhance value and satisfaction of our
Customers.
We adapt to the changes and meet the challenges by creative
entrepreneurship, empowered teamwork, continuous
improvements, and environment friendly practices and optimize
profits to delight our stakeholders PROJECT BY :- HARSH (MBA-CKSVIM) 3
Be present in all the leading & emerging markets of the world by expanding,
collaborating and associating with other partners and consolidating our presence
in already penetrated markets.
Remain "Always A Step Ahead in Technology" by continuously investing in
research and development to cater to new applications, industries and segments
as well as improvement to and for existing product ranges.
Empower human resources to promote entrepreneurship, team spirit leading to
value enhancement for our Customers and Stakeholders.
Follow environment friendly practices to protect environment and continuously
review and improve products and processes throughout the supply chain.
Upliftment of society at large and wellbeing of our employees.
PROJECT BY :- HARSH (MBA-CKSVIM) 4
Here is the History made of great vision and complete determination. Soon after India’s
independence, Elecon starting making its presence felt in industrial scenario in most
productive and enriching manner. This process has its root as far back as 1951.
A small beginning that was intended to have a glorious present and spectacular future
was made in 1951 in Bombay by a dynamic visionary Late Shri Ishwarbhai B Patel. A
small firm indigenously manufacturing conveying equipment’s started spreading its
wings in the area so far unexplored, resulting in valuable savings in foreign exchange
outflow. With obvious increase in business operations, it was converted into a Private
Limited Company on 11th January 1960.
On formation of a separate Gujarat State in May 1960, with a view to contribute towards
the development of home-land Gujarat, Elecon shifted its base to Vallabh Vidaynagar,
and became a Public Limited Company soon after. PROJECT BY :- HARSH (MBA-CKSVIM) 5
Elecon today has a wide spectrum of products like:-
Belt Conveyors
Stacker-cum-Reclaimers
Pusher Cars
Idlers and Pulleys
Barrel type Blender Reclaimers
Ship Loaders and Unloaders
Stacker
Bridge type Bucket wheel Reclaimers
Crawler mounted Bucket wheel Excavators Reclaimers
Wagon Tipplers and Side Arm Chargers Crushers
Feeders PROJECT BY :- HARSH (MBA-CKSVIM) 6
A range of all type of Bulk Material Handling Equipment’s.
Elecon has played a pioneering role by way being first in design,
manufacturing and supplying many of the above products in India,
and thereby adhering to the slogan of
“ALWAYS A STEP AHEAD IN TECHNOLOGY”.
PROJECT BY :- HARSH (MBA-CKSVIM) 7
MAJOR KEY PERSONS OF THE ELECON ENGINEERING CO. LTD.
BOARD OF DIRECTOR
Shri Prayasvin Patel (Chairman & Managing Director)
Shri Prashant Amin (Executive Director)
Shri Pradip .M. Patel
Shri Chirayu .R. Amin
Shri Hasmukhlal Parikh
Shri Jay Patel (w.e.f 12-05-12)
PROJECT BY :- HARSH (MBA-CKSVIM) 8
MAJOR KEY PERSONS OF THE ELECON ENGINEERING CO. LTD.
OTHER KEY PERSONS
Shri Hemendra .C. Shah (Chief Financial officer)
Shri Phani Kumar (CEO, MHE Division)
Shri Vilas Kalyankar (CEO, Gear Division)
Shri Paresh .M. Shukhla (Company Secretary)
PROJECT BY :- HARSH (MBA-CKSVIM) 9
COMPANY COMPANY LOGO
EIMCO ELECON
POWER BUILD LTD.
EMTICI ENGINEERING LTD.
PRAYAS ENGINEERING LTD.
ELECON INFORMATION TECHNOLOGY
LTD.
Radicon & Benzlers
PROJECT BY :- HARSH (MBA-CKSVIM) 10
1. POWER TRANSMISSION SOLUTIONS:
FIELD OF WORK OF ELECON ENGINEERING CO. LTD.
Helical & Bevel Helical Gear Boxes
Worm Gear Boxes
Couplings
Wind Mill Gear Boxes
Elevator Traction Machines
Planetary Gear Boxes
Marine Gear Boxes
High Speed Gear Boxes
Large Worm Pair
Geared Motors PROJECT BY :- HARSH (MBA-CKSVIM) 11
2. Material Handling Equipment:
Mining Industry
Cement Industry
Port Mechanization
Steel Industry
Power Generation / Coal Handling
PROJECT BY :- HARSH (MBA-CKSVIM) 12
3. Alternate Energy:-
WIND MILE
WIND FARM
PROJECT BY :- HARSH (MBA-CKSVIM) 13
Job Satisfaction
Sinha (1974) defines job satisfaction an 'a reintegration of affect
produced by individual's perception of fulfilment of his needs in
relation to his work & the situations surrounding it'.
From the my point of view:-
Job satisfaction means to know the perception of an individual
about the work and work environment and to solve the problem if
any and make him relax and built familiar environment .
PROJECT BY :- HARSH (MBA-CKSVIM) 14
There are 3 key theories of job satisfaction.
1. Herzberg's Motivation - Hygiene theory.
PROJECT BY :- HARSH (MBA-CKSVIM) 15
2. Need Fulfilment Theory
PROJECT BY :- HARSH (MBA-CKSVIM) 16
3. Social References - Group Theory
PROJECT BY :- HARSH (MBA-CKSVIM) 17
RESEARCH METHODOLOGY
PROJECT BY :- HARSH (MBA-CKSVIM) 18
Research objectives:
1. To study the different practices subject to satisfied employee for maximum
period of time.
2. To study the way of efforts placed to satisfied valuable employees to expected
period of time.
3. It mainly includes the following.
Objectives
o Primary objective:
Main objective of proposed study is to measure the level of employee satisfaction
undertaken by the relevant organization.
PROJECT BY :- HARSH (MBA-CKSVIM) 19
Size of data 100 employess
Area VALLABH VIDYANAGAR, Aanand.
Type Primary
Industry Engineering
Respondent Employees who are working in ELECON
Instrument Structured non-disguised questionnaire
Statistical
packages
M s Excel 2010 & SPSS 21.0
PROJECT BY :- HARSH (MBA-CKSVIM) 20
ANALYSIS
AND
INTERPRETATION
PROJECT BY :- HARSH (MBA-CKSVIM) 21
Particulars 20-30
Years
31-40 Years Above 40
Years
Total
Percentage 38 44 18 100
1. Age of employees:
38
44
18 AGE (%)
20yrs-30yrs
31yrs-40yrs
41yrs & ABOVE
38% of respondents are under 20-30 years.
44% of respondents are under 31-40 years.
18% of respondents are above 40 years.
It means that less than 31-40 years respondents are more than 20-30 years & above 40
years respondents.
PROJECT BY :- HARSH (MBA-CKSVIM) 22
Departments HRD FINANCE MARKETI
NG
Total
Percentage 20 50 30 100
2. Departments:
20
50
30
DEPATMENT (%)
HRD
FINANCE
MARKETING
20% respondents are from HR department.
50% respondents are from Finance department.
30% respondents are from Marketing department PROJECT BY :- HARSH (MBA-CKSVIM) 23
Particulars Male Female Total
Percentage 82 18 100
3. Gender:
82
18
18
GENDER (%)
MALEFEMALE
There are 82% male.
There are 18% female PROJECT BY :- HARSH (MBA-CKSVIM) 24
CLASS TECHNICAL NON-TECHNICAL TOTAL
Percentage 32 68 100
4. Category of employee:
32 68 68
CATEGORY (%)
TECHNICAL
NON-TECHNICAL
The 32% respondents are from technical category.
The 68% respondents are from non-technical category. PROJECT BY :- HARSH (MBA-CKSVIM) 25
Particulars SSC HSC Graduate Post graduate Professional
Total
Percentage 0 2 54 40 4 100
5. Education of employees:
0 2
54 40
4
0102030405060
EDUCATION (%) Perc…
There are 2% respondents who have HSC degree.
There are 54% respondents who are graduate.
There are 40% respondents who are post graduate.
There are 4% respondents who have professional degree PROJECT BY :- HARSH (MBA-CKSVIM) 26
Experience
years
0 to 5 6 to 10 11 to 15 16 & above
Percentage 36 40 8 16
6. Experience of employee in Elecon
36
40
8
16 EXPERIENCE (%)
0yrs-5yrs
6yrs-10yrs
11yrs-15yrs
16yrs & ABOVE
It means there are more no of employees who work in this ELECON from 6yrs-10yrs
They are loyal to the Elecon. PROJECT BY :- HARSH (MBA-CKSVIM) 27
Work environment Excellent Good Bad
Percentage 34 66 0
7. How do you feel about the work environment?
0 20 40 60 80
EXCELLENT
GOOD
BAD
34
66
0
WORK ENVIRONMENT (%)
Percent
There are 34% respondents who replied that work environment is excellent.
There are 66% respondents who replied that work environment is good.
No one replied that work environment is bad. PROJECT BY :- HARSH (MBA-CKSVIM) 28
Training program satisfied dis satisfied
Percentage 86 14
8. Are you satisfied with the training program conducted in Elecon?
0
20
40
60
80
100
SATISFIED DIS-SATISFIED
86
14
TRAINING PROGRAM(%)
Percent
There are 86% respondents who are agree that their training program is satisfied.
There are 14% respondents who are not agreeing with training program PROJECT BY :- HARSH (MBA-CKSVIM) 29
welfare facility Highly dissatisfy dissatisfy Highly satisfy satisfy
Percentage 02 0 30 68
9. Are you satisfied with welfare facilities provided by Elecon?
010203040506070
HIGHLYDIS
SATISFY
DISSATISFY
HIGHLYSATISFY
SATISFY
2 0
30
68
WELFARE FACILITIES (%)
Percent
There are 68% respondents who are satisfied with welfare facility.
There are 30% respondents who are highly satisfied.
There are 2% respondents who are highly dis satisfied PROJECT BY :- HARSH (MBA-CKSVIM) 30
Performance
appraisal
Highly dissatisfy dissatisfy Highly satisfy satisfy
Percentage 2 4 20 74
10. Are you satisfied with the performance appraisal system of Elecon?
0
20
40
60
80
HIGHLY DISSATISFY
DIS SATISFY HIGHLYSATISFY
SATISFY
2 4
20
74 P.A SYSTEM (%)
Percent
There are74% respondents who are satisfy with the performance appraisal system.
There are 20% respondents who are highly satisfied with the P.A system.
There are 4% respondents who are dissatisfied with the Performance appraisal system.
There are 2% respondents who are highly dis satisfy with the Performance appraisal system. PROJECT BY :- HARSH (MBA-CKSVIM) 31
Medical facility Highly dis satisfy Dis satisfy Highly satisfy satisfy
Percentage 2 0 22 76
11. Are you satisfied with the medical facilities provided by the company?
2
0
22
76
0 20 40 60 80
HIGHLY DISSATISFY
DIS SATISFY
HIGHLYSATISFY
SATISFY
MEDICAL FACILITY (%)
Percent
There are 76% respondents who are satisfied with medical facility.
There are 22% respondents who are highly satisfied.
There are 2% respondents who are highly dis satisfy with reward system. PROJECT BY :- HARSH (MBA-CKSVIM) 32
Job
responsibility
strongly dis
agree
Disagree strongly agree agree
Percentage 0 2 28 70
12. Do you agree that your superior clearly defines your job responsibility?
0 20 40 60 80
STRONGLY…
DISAGREE
STRONGLY…
AGREE
0
2
28
70
CLARIFICATION OF JOB RESPONSIBILITIES (%)
Percent
There are 70% respondents who are agree with that their superior clearly defines job
responsibility.
There are 2 % respondents who are disagreeing.
There are 28% respondents who are strongly
PROJECT BY :- HARSH (MBA-CKSVIM) 33
Supervision Highly dis satisfy Dis satisfy Highly satisfy satisfy
Percentage 0 02 36 62
13. Are you happy with degree of supervision, supervisor’s knowledge and
suggestions given to you?
0 20 40 60 80
STRONGLY…
DISAGREE
STRONGLY…
AGREE
0
2
36
62
SUPERIOR SUGGESTIONS (%)
Percent
There are 62% agree with supervision & their knowledge and suggestions.
There are 36% strongly agree
There are 2% disagree PROJECT BY :- HARSH (MBA-CKSVIM) 34
Challenging tasks strongly dis
agree
Disagree strongly agree agree
Percentage 2 30 28 40
14. Do you think that your work includes challenging tasks
0 10 20 30 40
STRONGLY DISAGREE
DISAGREE
STRONGLY AGREE
AGREE
2
30
28
40
CHALLENGEIN TASK (%)
Percent
There are 40% respondents who are agreed.
There are 30 % respondents who are disagreeing.
There are 28% respondents who are strongly agreed.
There are 2% respondents who are strongly disagreeing.
PROJECT BY :- HARSH (MBA-CKSVIM) 35
Assignment of work strongly dis
agree
Disagree strongly agree agree
Percentage 2 2 30 66
15. Do you think that your work is assign to you as per your skill and ability?
0 10 20 30 40 50 60 70
STRONGLY DISAGREE
DISAGREE
STRONGLY AGREE
AGREE
2
2
30
66
JOB ASSIGNMENT (%)
Percent
There are 66% respondents who are agree with that assignment of the work is as per their
skill & ability.
There are 2% respondents who are disagreeing.
There are 30% respondents who are strongly agreed.
There are 2% respondents who are strongly disagreeing
PROJECT BY :- HARSH (MBA-CKSVIM) 36
Supervisor’s encouragement strongly dis
agree
Disagree strongly agree agree
Percentage 0 6 40 54
16. Do you think that your supervisor encourages high achievement by
reducing the fear of failure?
0
20
40
60
STRONGLYDISAGREE
DISAGREESTRONGLY
AGREE AGREE
0 6
40 54
ENCOURAGEMENT BY SUPERVISIOR (%) Percent
There are 54% respondents who are agree with that their supervisor encourages high
achievement by reducing fear of failure.
There are 6% respondents who are disagreeing.
There are 40% respondents who are strongly agreed. PROJECT BY :- HARSH (MBA-CKSVIM) 37
Supervisor shaping
attitude
strongly dis
agree
Disagree strongly agree agree
Percentage 0 2 34 64
17. Do you agree that your superior takes responsibility for shaping the
attitudes and relationships within department?
0
20
40
60
80
STRONGLYDISAGREE
DISAGREE STRONGLYAGREE
AGREE
0 2
34
64
SHAPING THE ATTITUDE BY SUPERIOR (%)
Percent
There are 64% respondents who are agreeing with that their superior takes responsibility
for shaping the attitudes and relationships within department.
There are 2% respondents who are disagreeing.
There are 34% respondents who are strongly agreed. PROJECT BY :- HARSH (MBA-CKSVIM) 38
Communication
strongly dis agree Disagree strongly agree agree
Percentage 0 0 30 70
18. Do you feel that work allotted to you is clearly communicated by your superior?
0
20
40
60
80
STRONGLYDISAGREE
DISAGREE STRONGLYAGREE
AGREE
0 0
30
70
CLEARLY COMMUNICATED WORK (%) Percent
There are 70% respondents who are agree with that their superior clearly communicated
about work allotted.
There are 30% respondents who are strongly disagreeing. PROJECT BY :- HARSH (MBA-CKSVIM) 39
Supervisor takes good
care of problems
strongly dis agree Disagree strongly agree agree
Percentage 0 0 34 66
19. Do you think that the supervisor take good care of the problems of the
employees & tries to solve them with proper counseling?
010203040506070
STRONGLYDISAGREE
DISAGREE STRONGLYAGREE
AGREE
0 0
34
66
PROBLEM SOLVING (%)
P…
There are 66% respondents who are agree with that the superior takes good care of
employees problems & try to solve it.
There are 34% respondents who are strongly agreed PROJECT BY :- HARSH (MBA-CKSVIM) 40
particulars Better work
environment
Salary
structure
Social
value
Job
security
Retirement
benefit
All of
above
Percentage 14 6 20 12 6 42
20. Which factor attract you to be a loyal employee in ELECON?
14
6
20
12 6
42
LOYALTY OF EMPLOYEES (%)
BETTER WORKENVIRONMENT
SALARY STRUCTURE
SOCIAL VALUE
JOB SECURITY
RETIREMENT BENEFITS
ALL OF THE ABOVE
PROJECT BY :- HARSH (MBA-CKSVIM) 41
There are 14% respondents who are loyal to their co. because of better work
environment.
There are 6% respondents who are loyal to their co. because of salary structure.
There are 20% respondents who are loyal because of social value.
There are 12% respondents who are loyal because of job security.
There are 6% respondents who are loyal because of retirement benefit.
There are 42% respondents who are loyal because of all of above particulars.
PROJECT BY :- HARSH (MBA-CKSVIM) 42
RESULTS AND FINDINGS
&
PROJECT BY :- HARSH (MBA-CKSVIM) 43
In ELECON, 40% employees are working in same company between 6-10 years.
In ELECON, there are 54% of employees who are graduate.
In ELECON, there are 34 % of employees who are said that their work environment
is excellent, 66 % said it’s good.
There are 86 % employees who are satisfied & 14% employees are dissatisfied with the
training program conducted in ELECON.
There are 68% employees who are satisfy & 2% highly dissatisfy, 30% highly satisfy
with the welfare facilities
There are 74% employees who are satisfy & 4% dissatisfy, 20% highly satisfy & 2%
highly dissatisfy with the performance appraisal system
There are 62% respondents agreed & 2% disagreed, strongly agreed 36% with the
degree of supervision, supervisor’s knowledge and suggestions given to them. PROJECT BY :- HARSH (MBA-CKSVIM) 44
There are 76% employees who are satisfy, 2% highly dissatisfy & 22% highly satisfy
with medical facilities.
There are 70 % employees who are agree, 2% disagree, 28% strongly agree with that
their superior clearly defines their job responsibilities.
There are 40% employees agree , 30% disagree & 28% strongly agree & strongly
disagree 2% with that their work includes challenging tasks
There are 66% employees agree, 2% disagree, 30% strongly agree & 2% strongly
disagree with that their work assign to them as per their skill & ability.
There are 54% respondents agree, 6% disagree, and 40% strongly agree with that their
superior encourages high achievement by reducing the fear of failure.
There are 64% respondents agree, 2% disagree, and 34% strongly with their superior
takes responsibility for shaping the attitudes and relationships within department. PROJECT BY :- HARSH (MBA-CKSVIM) 45
There are 70% respondents agree, 30% strongly agree with that work allotted to them
is clearly communicated by their supervisor.
There are 66% respondents agree, 34% strongly agree with that their supervisor takes
good care of the problems of the employees & tries to solve them with proper
counselling.
There are 14% respondents satisfy with better work environment, 6% satisfy with
salary structure, 20% satisfy with social value , 12% satisfy with job security, 6%
satisfy with retirement benefits & 42% satisfy with all the above matters & because of
that they are loyal to ELECON.
PROJECT BY :- HARSH (MBA-CKSVIM) 46
CONCLUSION
&
SUGGESTION
&
PROJECT BY :- HARSH (MBA-CKSVIM) 47
The work environment is good.
The employees also feel secure in their job.
The 14% employees disagree with training program conducted by
ELECON, so give little concentration on that.
The welfare facility is also good.
The 6% employees are dissatisfied with the performance appraisal system
of ELECON.
The work environment is also satisfied.
The 2% employees are dissatisfied with supervisor’s knowledge & degree of
supervision.
2% employees are dissatisfied with the medical facilities provided by
company but co. need not improve. PROJECT BY :- HARSH (MBA-CKSVIM) 48
Most of the employees are agree with that their superior clearly defines their
job responsibility.
32% employees are disagreeing with that their work includes challenging
tasks.
The employees are agree with that their contribution is recognized & also
assign work as per their skill & ability.
6% employees said that their superior do not encourage them for high
achievement.
No one said their superior do not take care of problems & tries to solve it.
PROJECT BY :- HARSH (MBA-CKSVIM) 49
The 4% employees are disagreed with that the work is assign as per skill and
ability, so it needs to be improve.
Overall ELECON is the best place to work or doing job. It is good rating
company as per my research.
PROJECT BY :- HARSH (MBA-CKSVIM) 50
PROJECT BY :- HARSH (MBA-CKSVIM) 51