Help change a young person’s life

Job Pack:

1MM Project Coordinator (West Midlands)

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One Million Mentors

What we do

Why?

How?

UpRising is a UK-wide youth leadership development organisation opening pathways to power for talented young people. To strengthen its offer UpRising has established a new initiative: One Million Mentors (1MM). Through technology 1MM harnesses the experiences and talents of professionals from different backgrounds to support young people to enter the world of work. We identify, recruit, train mentors and connect them to young people through partner organisations working with young people.

Young people today are suffering the worst economic prospects for several generations. Though mentoring is understood to have an impact on increasing opportunities for young people, the current offer in the UK is patchy in terms of quality, delivery and impact. Our aim is to mobilise professionals (current and retired) and train them to become effective mentors who can help maximise young people’s talent and support them into careers that are in line with their skill-sets.

Potential mentors will be signposted to our online platform (www.onemillionmentors.org.uk) which will provide information on the role of a mentor, the skills and time commitment required, details of all of our partner organisations and all relevant training materials. Importantly we will monitor the impact of mentors against a researched and tested set of indicators. Mentors will also have access to face-to-face training in their local area.

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Our Values and Behaviours

Mindset

1MM needs people who have a growth mindset i.e a belief that abilities can be developed in people and in organisations, and are entrepreneurial and open to self-organisation.

Innovation

Be interested in the way technology can change the world for the better

Be open to new ways of doing things

Collaborate in diverse environments

Willingness to take appropriate risks

Inclusion

Openness and understanding

Treat others with respect and courtesy

Be sensitive to diverse needs

Create spaces where people feel accepted valued and safe

Value difference

Learning and being curious

Take time to reflect and learn

Have a personal learning plan

Asking questions and being curious

Asking for and sharing feedback

Actively interested in the work of 1MM

Admitting error and learning from this

Sustainability

Build capacity internally and externally

Collaborate with others

Be careful with resources

Respect for work life balance

Use technology and people to complement each other

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Our Work in the West Midlands

Over the past few years, the West Midlands has enjoyed considerable economic success. Driven by a

dynamic and thriving business community, wealth and opportunity have been brought into the

region making it a world class business hub.

However, not everyone has been able to benefit from this success. Mayor’s Mentors is a new

initiative launched by the West Midlands Mayor, Andy Street, to help give these young people, who

have perhaps not benefited as much from the growing Midlands economy, the life skills and advice

they need to flourish and alter their lives for the better.

Mayor’s Mentors is a fantastic way to get involved in transforming the lives of young people and

boosting pride in the region. Mentors will typically meet with a young person, face to face, one hour

per month, for up to twelve months, to discuss the young person’s ambitions and career

opportunities. Mayor’s Mentors has partnered with 1MM to scale up the offer of mentoring

throughout the region. One Million Mentors provides online training and resources, as well as offline

training events to help mentors prepare and enjoy their mentoring journey.

1MM has recently secured DCMS/ Nesta funding to roll out its offer with ambitious targets for

recruiting mentors and mentees, via third party organisations, across the region.

Our Impact so far…

70.8% 87% 41.6%

of mentees have stated that their mentors have been highly effective in

providing them with career advice and

guidance

of mentees have stated that they had fairly or significantly developed their employability

skills and personal effectiveness.

of mentees have said that they have made a good development in

access to networks since starting their mentoring

relationships.

Feedback tells us that the top two things that our mentors have valued are:

An increase in confidence

The opportunity to learn from someone new

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1MM Project Coordinator, West Midlands

Background UpRising has established a new initiative: One Million Mentors (1MM). Over the past ten years UpRising has gained a deep understanding of the importance of good mentoring. Mentoring is a critical factor in widening horizons, opportunities, and networks for young people. 1MM has built an online platform to recruit, train and deploy mentors to organisations working with young people. There is both need and support for an online platform, alongside face-to-face training which raises the quality of mentoring, tracks impact, and scales the mentoring offer to help young people maximise their talents and get into the world of work. The ambition is to build a movement of a million mentors over the next decade. Currently 1MM is operating in West Midlands and Greater Manchester. Over the next two years it has ambitions to scale to Cardiff City Region and London. ------------------------------------------------------------------------------------------------------------------------

The key responsibilities of the job will be: One Million Mentors Platform

To lead on overseeing and managing the online platform for the West Midlands (WM) to facilitate the matching of volunteer mentors with 1hr / month voluntary mentoring opportunities listed on our online platform by partner organisations.

Be the first point of contact for WM for all enquiries related to the online platform from volunteer mentors and partner organisations.

Set up a high-quality customer service system to respond to queries quickly and effectively

Liaise with partner organisations (Youth Partners) to upload opportunities and facilitate matching of mentors to their opportunities

Understand clearly the number of matched mentors required for WM in any given period

Work methodically to track mentors throughout their online journey in order to achieve 1MM targets for matched mentors in WM

Provide daily updates to the Regional Manager and 1MM team on the number of mentor sign ups, completion of online process and matches

Track individual signs ups through to completion of training and trigger email notifications at different stages of the process

Via the platform, produce end of week update to inform the WM team’s targeted approach for the following week

To liaise regularly with 1MM Head of Tech to resolve online platform issues immediately

Regularly compile analytics on profile of mentors (age, gender, location, ethnicity, profession etc. and location)

Manage RSVPs online for training and events

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Lead on social media in order to recruit mentors and share positive stories

Draft newsletters (via MailChimp) to send regularly to users on the platform and external stakeholders

Disseminate local information via the mentor dashboard for mentors to share with mentees

Provide overall data from the platform in order to inform the evaluation process and next stages of online development

Administrative support

Oversee contact and knowledge systems for 1MM Work to the required communication protocols efficiently to ensure that

organisational systems and procedures are implemented. Work using the relevant systems, including:

The Salesforce system – for HR, Finance, Contact Management and tracking mentoring relationships.

WordPress - online platform CMS system for managing and tracking progress of mentors

Google Drive – saving all work and working from Google Drive within the designated file structure

Provide general administrative support to the whole team as required. Key Events

Support the Regional Manager in planning and organising key events across the West Midlands

Support in the administration of offline training events and national events as required

General Responsibilities Be proactive in keeping up to date with developments and maintain and improve

personal competence through continuous professional development. Take direction on projects and priorities from the Regional Manager and Director of

1MM which may vary from time to time. Work to administration and communication protocols efficiently to ensure that

organisational systems and procedures are implemented. Abide by all organisational policies, codes of conduct and practice as described in

UpRising Staff Handbook. Support diversity and equality of opportunity in the workplace.

Work to the required communication protocols to ensure that One Million Mentors organisational systems and procedures are implemented

Attend internal One Million Mentors meetings as and when required

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Person Competencies

Position: Project Coordinator

This sets out the nine essential competencies we are seeking for this post. Please ensure that

your CV demonstrates how you meet the competencies. In your Covering Letter you should

highlight how you demonstrate two of these competencies in more detail, with the

opportunity to demonstrate how you are working towards any competencies you feel you are

lacking in. You may include voluntary, unpaid and paid work.

1. Self starter able to work on own as well as in a team setting.

2. Highly experienced in IT/platform information management.

3. Able to work in a fast moving environment with multiple deadlines.

4. Experience of planning, delivering and evaluating programmes and/or events.

5. Administration experience in a fast-paced environment.

6. Ability to communicate with a wide range of stakeholders.

7. Knowledge of social media and communicating messages professionally to external stakeholders.

8. Ability to engage and motivate others.

9. High-quality writing skills for the production of both internal and external documents; and to different audiences.

We also expect all applicants to be able to demonstrate a commitment to anti-

discriminatory practice and equal opportunities, with an ability to apply awareness of

diversity issues to all areas of work.

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What we have to offer

The role offers… the opportunity to be part of a dynamic, values-driven organisation working to achieve lasting social change. A unique opportunity to work across the business, public and third sector to develop innovative ways of harnessing the potential of young people in Britain.

Terms and Conditions:

The role is based in the West Midlands. This is a full time role offered on an initial 3-month contract continuing subject to funding.

Remuneration and benefits: Salary starting at £18,980 per annum (pro rata), 6.5% employer

pension contribution, 25 days holiday per year (pro rata) plus an additional 3 days leave

between Christmas and New Year.

How to Apply

Application is made by submitting a CV and personalised Cover Letter:

- CV should be tailored to demonstrate how you meet the competencies

- Cover Letter should refer to two competencies where you are particularly

strong. The Cover Letter should also detail why you are interested in the role,

why you want to work for UpRising, and how your values match those of our

own. The Cover letter should be no more than 2 pages of A4.

We encourage applicants from diverse and underrepresented background to apply to

this role.

Please send your application to jobs@uprising.org.uk, quoting “1MM Project Coordinator West Mid”. Applications should include your notice period and two referees which we will only contact with your permission. For further information on this post please visit One Million Mentors / Work with 1MM. The closing date for applications is Friday 2nd November 2018. Interviews will take place Tuesday 13th November 2018. We regret that we will only be able to offer feedback to shortlisted applicants.