Job, Family and Individual Factors as Predictors of Work ... Aminah Ahmad1.pdf · The Journal of...
Transcript of Job, Family and Individual Factors as Predictors of Work ... Aminah Ahmad1.pdf · The Journal of...
-
The Journal of Human Resource and Adult Learning Vol. 4, Num. 1, June 2008 57
Job, Family and Individual Factors as Predictors
of Work-Family Conflict
Aminah Ahmad, Universiti Putra Malaysia
ABSTRACT
The growing interest in understanding fully the interface of work and family roles and their
antecedents has stimulated the development of a predictive model of work-family conflict. A model is
developed on predictors of work-family conflict which suggests that the predictors could be job-related
(job type, work time commitment, job involvement, role overload, job flexibility), family-related (number
of children, life-cycle stage, family involvement, child care arrangements) and individual-related (life
role values, gender role orientation, locus of control, perfectionism). This present model is based on the
stress-strain model (Dunham, 1984) whereby the predictors are referred to as stressors, and the conflict
as strain.
INTRODUCTION
Changes in the workplace and demography of employees have made studying the relationship
between work and family more important. Research that examines work-family conflict has advanced
over the last few decades and has led to the development of theoretical models, empirical studies, and
organization-sponsored work-family initiatives. As organizations attempt to help employees manage the
balance between work and family demands, there is a growing body of research on the topic of work-
family conflict. Besides the rapid increase of married women entering the work force while continuing to
maintain the majority of the family and household responsibilities (Jackson, Tal, & Sullivan, 2003), the
interest in the topic has also in large measures been fuelled by the recognition that work-family concerns
are highly salient for the well-being of employees. Empirical evidence also confirms that work-family
conflict is often a severe stress factor at work leading to various negative outcomes, including impaired
well-being (Karatepe & Tekinkus, 2006).
Researchers have identified work-family conflict as one of the major stressors in the workplace in
the United States (Allen, Herts, Bruck, & Sutton, 2000; Frone, 2003). In Canada, time in employment
increased for many, as did the non-work demands resulting from the continued change in family
structures and the continued rise in the percentage of employees with child care, elder care or both
(Duxbury & Higgins, 2003). Men have assumed more family responsibilities, in part due to high rates of
divorce resulting in increased involvement in single parenting (Gill & Davidson, 2001). As a result, many
men, like women, are beginning to experience increased levels of stress and conflict as they juggle work
and parenting responsibilities (Tennant & Sperry, 2003).
The concept of work-family conflict has been explained by Kahn, Wolfe, Quinn, Snoek, &
Rosenthall (1964) using the role theory framework. They proposed that the major determinant of an
individuals behavior is the expectation of behavior that others have for him or her. The role theory
predicts that the expectation surrounding each of these different roles a person performs can generate
inter-role conflict when they involve pressure to dominate the time of the focal person to satisfy all
-
The Journal of Human Resource and Adult Learning Vol. 4, Num. 1, June 2008
58
expectations of his or her work and family roles since each role requires time, energy and commitment.
Using this framework, Kahn et al. (1964) defined work family conflict as a form of inter-role conflict in
which the role pressures from work and family spheres are mutually incompatible. Such incompatibility is
indicated by the fact that participation in the work role is made more difficult by virtue of participation in
the family role and vice versa.
Besides the negative influence of participation in several roles, the social identity theory proposes
that people can invest in several roles and achieve work-family balance by ensuring that conflicting
identities in their multiple roles are separated, or by applying consistent personal values across identities
(Lobel, 1991). By ordering these various identities on the basis of salience to the individual, this conflict
can be resolved. For example, when roles with higher salience receive a higher level of time investment
by the individual because they are more central to that persons self image, effort and identity are kept in
a state of equilibrium and conflict may be avoided. The enrichment argument suggests that a greater
number of role commitments provide benefits to individuals rather than draining them (Rothbard, 2001).
There are several resources derived from one's work role, such as income, job autonomy, and social
support from co-workers and/or supervisor, that can positively influence one's experiences and well-being
in the family domain. Similarly, individuals' home and family lives can also strengthen or enrich the
quality of their work lives by providing a variety of supportive resources to draw upon.
It is evident that our work lives can either enhance or detract from our family lives. In the same
manner, our family lives can have positive or negative influences on our work attitudes, behaviors, and
outcomes. For example, extensive and inflexible work hours, over-involvement in work, and job stress
may produce distress within the family domain, as well as withdrawal from family responsibilities, and
adversely affect one's overall quality of life. Similarly, extensive care-giving responsibilities and intensive
involvement with family activities can limit individuals' career choices and aspirations and negatively
affect their work involvement, job satisfaction, and intention to continue their employment. Although
researchers argue that both depletion and enrichment processes operate simultaneously for employees
who assume both roles (Ohlott, Graves, & Ruderman 2004; Ruderman et al. 2002; Wadsworth & Owens,
2007), work-family interference still must be managed because the existence of enhancement does not
eliminate role con.flict.
Work-family conflict has been conceptualized by Greenhaus and Beutell (1985) on the basis of
source of conflict. They devided work-family conflict into three types of conflict, namely, time-based,
strain-based and behavior-based conflicts. Time-based conflict refers to the conflict that arises when the
time devoted to one role makes it difficult for the individual to participate in the other role. An example
might be where a parent-teacher meeting conflicts with an important meeting at work. (e.g., requiring
employees to work late with little notice might make it difficult for employees to meet family obligations,
like picking up a child at daycare). According to Buck, Lee, MacDermid and Smith (2000), the notion of
time-based work family conflicts is derived from the scarcity model which suggests that human energy is
in limited quantity, although research (Nordenmark, 2002) seems to also support the expansion model
which argues that alternative resources provided by multiple roles outweigh the possible stressful effects
of multiple role engagements.
Overall, researchers are recognizing that work-family conflict is a complex, multi-dimensional
construct. Work-family conflict is conceptualized as a construct with dual direction (work-to-family and
family-to-work), multiple forms (time-based, strain-based, and behavior-based) and specific to multiple
life roles (e.g., spouse, parental, elder care, home care, and leisure). Acknowledging the prevalence of
work-family conflict and its negative outcomes, it is therefore critical to develop a model on predictors of
work-family conflict.
-
The Journal of Human Resource and Adult Learning Vol. 4, Num. 1, June 2008 59
PREDICTIVE MODEL OF WORK-FAMILY CONFLICT
The growing interest in understanding fully the interface of work and family roles and their
antecedents has stimulated the development of a predictive model of work-family conflict. In this paper, it
is predicted that the expectations surrounding each of the different roles a person performs can generate
interrole conflict. The interrole conflict occurs because it is not possible for the focal person to satisfy all
expectations of his or her work and family roles since each role requires time, energy and commitment
(Khan et al., 1964). This conflict perspective stems from the scarcity hypothesis which assumes that
individuals have limited time and energy. The author acknowledges that work and family are the two
central spheres in most adults lives and the interdependence of these two spheres or systems for the dual-
career family as proposed by Pleck (1977) in his concept of the work-family role system. Recognizing the
bidirectional nature of the interrole conflict construct two distinct types of conflict, namely, work-to-
family conflict and family-to-work conflict are included in the framework.
The model is developed based on the stress-strain model (Dunham, 1984) and the social identity
theory (Lobel, 1991), as well as the work of researchers (Figure 1). According to the stress-strain model,
the predictors are referred to as stressors, and the conflict as strain. Social identity theory posits that
people classify themselves in various social categories which define their identities and the roles they
hold in a social environment. For example, a person could view himself/herself as a valued employee, a
loving spouse, or a good parent, among other things. Each of these roles provides a different aspect of
identity to the individual. Some will view being a valued employee as the most important aspect of their
identity, while others may gain more pleasure from the role of spouse and therefore value it more.
Conflict can arise when an individual who values a particular role is forced by situational constraints to
spend less time than he/she would like in that role. The model in this paper suggests that these constraints
or predictors could be job-related, family-related and individual-related factors predicting the extent of
work-family conflict experienced by an individual.
Job-Related Factors
There are many studies examining the characteristics of work domain as predictors of work-family
conflict. One of the characteristics is job type and conflict levels. Employees in managerial and
professional positions report higher levels of work-to-family conflict than those working in non-
managerial and non-professional positions (Duxbury & Higgins, 2003). Among Spanish employees,
Carnicer et al. (2004) found that there was a positive association between job category level and work-
family conflict whereby managers experienced greater work-to-family conflict than lower category
employees. Related to the job category level in the study was the employees education levels. Employees
with a masters or doctoral degree experienced greater work-to-family conflict and family-to-work
conflict than employees with high school education. A study of female Malaysian operators, clerks,
secretaries, nurses and physicians found that physicians experienced the greatest intensity of work-to-
family conflict. However, operators experienced the greatest intensity of family-to-work conflict (Aminah
Ahmad, 2005).
Studies suggest that work time commitment is related to the intensity of work-family conflict
experienced by employees. One of the commonly measured forms of work-family conflict is time-based
conflict, defined as conflict that occurs when the amount of time devoted to one role makes it difficult to
fulfill the requirements of another role (Greenhaus & Beutell. 1985). Long hours could have negative
consequences for families and for workers who struggle to balance the demands of work and family roles.
-
The Journal of Human Resource and Adult Learning Vol. 4, Num. 1, June 2008
60
Work-family researchers have found that time committed to work contributes to conflict between
employees work and non-work roles (Beauregard, 2006; Grzywacz & Marks, 2000; Darcy & McCarthy,
2007; Kinnunen, Vermulst, Gerris, & Makikangas, 2003; Major, Klein, & Ehrhart, 2002; Nielson,
Carlson, & Lankau, 2001).
Figure 1. Predictors of Work-Family Conflict
Another line of research has examined job involvement as an antecedent of work-family conflict.
There is a recognition that individuals may be actively participating in one role while simultaneously
feeling distracted by thoughts, emotions, or demands that are tied to another role (Ashforth, Kreiner, &
Fugate, 2000). According to the spillover theory, moods, stress, and thoughts generated in one role
domain often influence or spill over into other domains (William & Alliger, 1994). Moorehead (2001)
argued that this overlap is a relatively positive one and refers to this as synchronizing work and family.
In contrast, one might argue that these overlapping thoughts are distractions, which are the product of
poor role quality, and may thus result in negative outcomes. Research has demonstrated a positive
relationship between job involvement and work-family conflict (Hammer et al., 1997; Darry & McCarthy,
2007). This implies that individuals with high levels of psychological involvement in their work role may
be more preoccupied with their work and, hence, may devote an excessive amount of energy to their role
at the expense of their family role, resulting in work-family conflict.
When the total demand on time and energy are too great for an individual to perform the roles
adequately or comfortably, role overload occurs (Barnett & Hyde, 2001). Individuals who occupy work
roles and perceive that their workload is more than they can handle, would experience negative emotions,
fatigue and tension. These feelings would then have positive effects on work-family conflict. Aminah
Ahmad and Maznah Baba (2003; 2004) examined the role overload experienced at work and its
Job-Related Factors
Job type
Work time commitment
Job involvement
Role overload
Job flexibility
Family-Related Factors
Number of children
Life-cycle stage
Family involvement
Child care arrangements
Individual-Related Factors
Life role values
Gender role orientation
Locus of control
Perfectionism
Work-Family Conflict
-
The Journal of Human Resource and Adult Learning Vol. 4, Num. 1, June 2008 61
relationship with work-family conflict among Malaysian female physicians in public hospitals. The study
found that 87.7% of the physicians experienced moderate to heavy workload which could be attributed to
the relatively high frequency of on-calls and an increase in the number of outpatients to be attended as
well as the increase in the number of patients in the ward leading to a high patient to physician ratio. The
physicians also experienced a considerable intensity of work-family conflict and the conflict tended to
increase with an increase in the workload. Other researchers have also demonstrated a significant
relationship between role overload and work-family conflict (Fu & Shaffer, 2001).
Casey and Chase (2004), and Allen (2001) stressed the importance of flexible work arrangements
including job schedule flexibility. They found that the adoption of job schedule flexibility was related to
less work-family conflict. Similarly, Anderson, Coffey, and Byerly, (2002) and Carnicer, Sanchez, Perez,
and Jimenez (2004) found schedule flexibility was negatively related to work-family conflict.
Family-Related Factors
Several aspects of family structure are associated with work-family conflict including dependent
care responsibilities, especially care for the elderly and disabled children or adults and life cycle stage.
Duxbury and Higgins (2003) found that both male and female Canadian employees with dependent care
responsibilities report higher levels of work-to-family conflict. Intuitively, these results make sense as
employees with children and/or elderly dependents are more likely to have inflexible commitments at
home that will conflict with expectations or demands at work. This study also found that employees with
dependent care responsibilities were at higher risk of caregiver strain. The presence of children in the
household has also been positively related to work-family conflict (Carnicer et al., 2004).
The association between life-cycle stage and work-family conflict has been documented by
researchers (Aminah Ahmad, 2007; Lu, Gilmour, Kao, & Huang, 2006). Work and family role demands
encountered during adulthood varies with an adults life-cycle stage. Among female factory operators
with youngest children aged less than three years, Aminah Ahmad (2007) found that operators with
youngest child aged less than three years experienced more work-to-family conflict than those with
youngest child aged three and above. Similarly, Lu et al. (2006) found that age of the youngest child was
negatively correlated with both work-to-family conflict and family-to-work family. The findings support
the contention that working mothers with younger children would experience more work-to-family
conflict than those with older children. Parents of dependent young children, especially mothers, have
higher family demands than those with older children. These greater, often unpredictable demands, such
as childcare arrangement and care of sick child, would result in lower levels of control over the work and
family interface and thus higher levels of work-family conflict. However, as the children get older the
demands, especially those related to childcare, would decrease, resulting in increased levels of control and
lower stress for the parents.
Studies have shown that family involvement, which refers to the degree to which individuals
identify with their family, the relative importance of the family to individuals self-image and self-
concept, and individuals commitment to their family, is related to work-family conflict. For example, a
mother with an ill child may not be able to stop thinking about her child even though she must be at work
and fulfill her work-role responsibilities. Carlson and Kacmar (2000) found that employees who were
more involved or immersed in the family domain experienced more family interference with work
conflict. Greenhaus, Parasuraman, and Collins (2001) found a positive relationship between family
involvement and work-family conflict, a relationship that was stronger for males than females.
-
The Journal of Human Resource and Adult Learning Vol. 4, Num. 1, June 2008
62
Child care arrangements have an important impact on parents experiences of work and satisfactory
provisions help protect against pressures of dual-earner lifestyles. The importance of child care in
balancing professional and personal life among female gynecologic oncologists has been reported
(Gordiner et al., 2000). Among married women in dual earner families, concerns about their child,
including quality of child care arrangements, accounted for substantial amounts of variance in the role
strain experienced by these women (Greenberger & ONeal, 1990). A study of female production
operators in manufacturing companies revealed that the operators experienced work-to-family conflict
and the intensity of conflict experienced was negatively related to satisfaction with child care
arrangements (Aminah Ahmad, 2007).
Individual-Related Factors
Besides job- and family-related factors, a number of individual-related factors could contribute to
the experience of work-family conflict. The incorporation of individual values into the work-family
conflict research is important because life role values are central to organizing meaning and action for
working people (Carlson, & Kacmar, 2000). In incorporating values into work-family conflict research,
Carlson & Kacmar (2000) has used three multiple perspectives, namely centrality, priority and
importance. Centrality refers to the value expression of individuals with regard to how central work or
family is in their lives when compared to other life roles. Thus, the different centrality placed on the role
of work or family may be helpful in explaining differences in the experience of work-family conflict.
Priorities refer to the value expression of individuals with regard to how individuals prioritize their life
roles. Variation in values as expressed by prioritization of life roles should lead to differing experiences
of work-family conflict. Life roles can also be examined from the perspective of importance which refers
to the value expression manifested in the importance an individual places on a given role. The researchers
found that individuals who valued work over family experienced greater family-to-work conflict. In
addition, the sources, levels, and outcomes of work-family conflict were found to differ depending on the
life role values held by the individuals when expressed in terms of work centrality and importance.
However, differences in the work-family conflict process were not found for individuals whose values
were expressed in terms of priority or family centrality.
Another individual-related antecedent of work-family conflict that has not been much studied is
gender role orientation. This refers to the beliefs individuals hold about normal roles of men and women
in meeting family and work responsibilities (Harris & Firestone, 1998). Conceptually, gender role
orientation is seen as ranging on a continuum from traditional gender role orientation whereby the roles of
men and women are seen as distinct and separate, to a focus on non-traditional gender role orientation
characterized by role sharing between men and women. Hence, men who saw their roles as
interchangeable with their wives roles tend to accept more responsibility for tasks associated with
childcare, meal preparation and cleaning than men who endorsed specialized roles between men and
women.
A study conducted on female nurses and their husbands by Aminah Ahmad (1999) found that
nurses experienced varying degrees of conflict in trying to meet the demands of work and family roles.
About two-thirds of the nurses experienced moderate to high intensity of conflict. Husbands gender role
orientation ranged from traditional to egalitarian with slightly less than three-quarters of them holding
traditional to moderately egalitarian orientation and slightly more than a quarter holding egalitarian
orientation. Significant negative relationship was found between husbands gender role orientation and
wives work-family conflict. This indicates that women whose husbands hold more egalitarian orientation
tend to experience less work-family conflict. In addition to husbands gender role orientation, womens
own traditional orientation or expectation of gender roles has also been studied. Cardenas, Major, and
-
The Journal of Human Resource and Adult Learning Vol. 4, Num. 1, June 2008 63
Bernas (2004) in their study of women employees consisting mainly of African American and Caucasian
women, reveals that their traditional gender role expectations are positively related to family distractions
experienced at work. Carnicer et al., (2004) have found that Spanish women who believe more in the
traditional gender roles experience greater work-to-family conflict.
There are a number of dispositional factors that may influence the work-home interface. Fride and
Ryans (2005) model proposes three ways in which dispositional factors may affect this interface.
Personality may affect the type and amount of work and home role requirements that an individual
experiences, the individuals perceptions of work and home role requirements, and the coping strategies
used to deal with the interference of the two roles. Wayne et al. (2004) found a positive link between
neuroticism and both directions of work-home interference, and a negative link between
conscientiousness and work-home interference. Negative affectivity was also found linked to work-home
interference. Similarly Ratanen, Pulkkinen, and Kinnunen (2005) found that neuroticism was positively
linked to work-to-family conflict and family-to-work conflict. A study by Bonebright, Clay, and
Ankenmann (2000) revealed that workaholics were found to have significantly more work-life conflict
than non-workholics.
Besides these personality factors, self-evaluations are likely to have an effect on work-home
perceptions (Fride & Ryan, 2005). According to the self-consistency theory (Korman, 1970), individuals
will seek and be satisfied with roles that maximize cognitive consistency. Those with more positive self-
evaluations (including self-esteem, self-efficacy and perfectionism) will choose situations in which they
can be effective, and avoid those in which they cannot. Individuals with negative self-evaluations may
actually experience more home and work stressors, and therefore perceive greater interference (Fried and
Ryan, 2005, Beauregard, 2006).
To date, only a few studies have examined the relationship between locus of control and work-
family outcomes. A study of employed Malaysian women with families revealed that an internal locus of
control were less likely to experience work-to-family conflict (Noor, 2002). Andreassi and Thompson
(2007) conducted a more recent study on employees in the United States of America and found that
internal locus of control was negatively related to work-to-family conflict and family-to-work conflict.
REFERENCES
Allen, T. D. (2001). Family-supportive work environments: the role of organizational perceptions. Journal of Vocational Behavior,
58(3), 414-35.
Aminah Ahmad (1999). Gender role orientation of husbands and work-family conflict of wives in dual-career families. Pertanika
Journal of Social Science and Humanities, 6(2), 1-10.
Aminah Ahmad (2004). Role overload, social support and emotional exhaustion among married female medical officers. Australian
Journal of Psychology, 56 (Supplement), 56.
Aminah Ahmad (2007). Work-family conflict, life-cycle stage, social support, and coping strategies among women employees. The
Journal of Human Resource and Adult Learning, 3(1), 70-79.
Aminah Ahmad & Maznah Baba (2003). The effects of role overload and social support on work-family conflict. The Journal of
Asian Regional Association of Home Economics, 10(4), 196-201.
Andreassi, J. K. & Thompson, C. A, (2007). Dispositional and situational sources of control: Relative impact on work-family
conflict and positive spillover. Journal of Managerial Psychology, 22 (8) , 722-740.
Ashforth, B. E., Kreiner. G. E., & Fugate, M. (2000). All in a days work: Boundaries and micro role transitions. Academy of
Management Review, 25(3), 472-491.
-
The Journal of Human Resource and Adult Learning Vol. 4, Num. 1, June 2008
64
Barnett, R. C., & Hyde, J. S. (2001). Women, men, work, and family: An expansionist theory. American Psychologist, 56, 781-796.
Beauregard, T. A. (2006). Are organizations shooting themselves in the foot? Workplace contributors to family-to-work
conflict. Equal Opportunities International, 25(5).
Bonebright, C.A., Clay, D.L., & Ankenmann, R.D. (2000). The relationship of workaholism with work-life conflict, life satisfaction,
and purpose in life, Journal of Counseling Psychology, 47(4), 469477.
Buck, M.L., Lee, M.D., MacDermid, S.M., & Smith, S. (2000). Reduced load work and the experience of time among professionals
and managers: Implications for personal and organizational life. In C. Cooper and D. Rousseau (Eds.), Trends in
Organizational Behavior, 7: 13-36. Toronto: John Wiley & Sons.
Cardenas, R. A., Major, D. A., & Bernas, K. H. (2004). Exploring work family distractions: Antecedents and outcome. International
Journal of Stress Management, 11(4), 346-365.
Carlson, D. S., & Kacmar, K. M. (2000). Work-family conflict in the organization: Do life role values make a difference? Journal of
Management, 26(5), 1031-1054.
Carnicer, M. P. de Luis, Sanches, A. M., Perez, M. P., & Jimenez, M. J. V. (2004). Work-family conflict in a southern European
country: The influence of job-related and non-job-related factors. Journal of Managerial Psychology, 19(5), 446-489.
Casey, J.C. & Chase, P. (2004). Creating a culture of flexibility: What it is, why it matters, how to make it work. Executive Briefing
Series. Boston College Center for Work & Family. Retrieved February 13, 2006, from http://www.bc.edu/cwf.
Darcy, C. & Carthy, A. M. (2007). Work-family conflict: An exploration of the differential effects of a dependent childs age on
working parents. Journal of European Industrial Training, 31 (7), 530-549.
Dunham, R. B. (1984). Organizational behavior. Illinois: Richard D. Irwin, Inc.
Duxbury, L., & Higgins, C. (2003). Work life conflict in Canada in the new millennium: A status report. Public Health Agency of
Canada. Retrieved October 23, 2005, from http://www.phac-aspc.gc.ca/publicat/work-travail/report2/index.html.
Fride, A., & Ryan, A.M. (2005). The importance of the individual: how self-evaluations influence the work-family interface. In
Kossek, E.E. & Lambert, S.J. (Eds.), Work and Life Integration: Organizational, Cultural, and Individual Perspectives (pp.
193-210). Mahwah, NJ: Erlbaum.
Frone, M. R. (2003). Work-family balance. In J. C. Quick & L. E. Tetrick (Eds.), Handbook of occupational ealth psychology (pp.
143-162). Washington, DC: American Psychological Association.
Fu, C. K., & Shaffer, M. A. (2001). The tug of work and family-direct and indirect domain-specific determinants of work-family
conflict. Personnel Review, 30(5), 502-522.
Gill, S., & Davidson, M. J. (2001). Problems and pressures facing lone mothers in management and professional occupations a
pilot study. Women in Management Review, 16(8), 383 399.
Gordiner, M. E., Ramondetta, L. M., Parker, L. P., Wolf, J. K., Follen, M., Gershenson, D. M., & Bodurka-Bevers, D. (2000).
Survey of female gynecologic oncologists and fellows: Balancing professional and personal life. Journal of Gynecologic
Oncology, 79, 309-314.
Greenhaus, J. H., & Beutell, N. J. (1985). Sources of conflict between work and family roles. Academy of Management Review, 10,
1, 76-88.
Greenhaus, J. H., Parasuraman, S., & Collins, K. M. (2001). Career involvement and family involvement as moderators of
relationships between work-family conflict and withdrawal from a profession. Journal of Occupational Health Psychology,
6, 91-100.
Greenberger, E., & ONeil, R. (1990). Parentsconcerns about their childs development: Implications for fathers and mothers well
being and attitudes toward work. Journal of Marriage and the Family, 52, 621-635.
Grzywacz, J. G., & Marks, N. F. (2000). Reconceptualizing the work-family interface: An ecological perspective on the correlates
of positive and negative spillover between work and family. Journal of Occupational Health Psychology, 6, 91-100.
Hammer, L. B., Allen, E., & Grigsby, T. D. (1997). Work and family conflict in dual-earner couples: Within-individual and
crossover effects of work and family. Journal of Vocational Behavior, 50(2), 185-203.
http://www.bc.edu/cwf
-
The Journal of Human Resource and Adult Learning Vol. 4, Num. 1, June 2008 65
Harris, R. J., & Firestone, J. M. (1998). Changes in predictors of gender role ideologies among women: A multivariate analysis.
Sex Roles, 38(4), 239-252.
Higgins, C., Duxbury, L., & Johnson, K. L. (2000). Part-time work for women: Does it really help balance work and family? Human
Resource Management, 39, 17-32.
Higgins, C., Duxbury, L., & Lee, C. (1994). Impact of life-cycle stage and gender on the ability to balance to balance work and
family responsibilities. Family Relations, 43, 144-150.
Jackson, M. A., Tal, A. I., & Sullivan, A. R. (2003). Hidden biases in counseling women balancing work and family concerns. In M.
Kopala & M. A. Keitel (Eds.), Handbook of counseling women (pp. 152-172). Thousand Oaks, CA: Sage.
Kahn, R. L., Wolfe, D. M., Quinn, R. P., Snoek, J. D., & Rosenthal, R. A. (1964). Organizational stress: Studies in role conflict and
ambiguity. New York: Wiley.
Karatepe O. M., & Tekinkus, M. (2006) The effects of work-family conflict, emotional exhaustion, and intrinsic motivation on job
outcomes of front-line employees. International Journal of Bank Marketing, 24(3), 173 193.
Kinnunen, U., Vermulst, A., Gerris, J., & Makikangas, A. (2003). Work-family conflict and its relations to well-being: The role of
personality as a moderating factor. Personality and Individual Differences, 35, 1669-1683.
Korman, A. (1970). Toward a hypothesis of work behavior. Journal of Applied Psychology, 54, 3141.
Lobel, S. (1991). Allocation of investment in work and family roles: Alternative theories and implications for research. Academy of
Management Review, 16(3), 507-21.
Major, V. S., Klein, K. J., & Ehrhart, M. G. (2002). Work time, work interference with family, and psychological distress. Journal of
Applied Psychology, 87(3), 427-436.
Moorehead, A. (2001). Synchronizing time for work and family: Preliminary insights from qualitative research with mothers.
Journal of Sociology, 37, 355-369.
Nielson, T. R., Carlson, D. S., & Lankau, M. J. (2001). The supportive mentor as a means of reducing work-family conflict. Journal
of Vocational Behavior, 59, 364-381.
Noor, N. M. (2002). Work-family conflict, locus of control, and womens well-being: test of alternative pathways. The Journal of
Social Psychology, 142, 645-62.
Nordenmark, M. (2002). Multiple social roles a resource or a burden? Is it possible for men and women to combine paid work
with family life in a satisfactory way? Gender, Work and Organization, 9(2), 125-45.
Ohlott, P., L. Graves, and M. Ruderman (2004, August). Commitment to Family Roles: Effects on Managers Work Attitudes and
Performance. Paper presented at the 2004 Academy of Management Meeting, New Orleans, LA.
Pleck, J. H. (1977). The work-family role system. Social Problems, 24, 417-427.
Ratanen, J., Pulkkinen, L., & Kinnunen, U. (2005). The big five personality imensions, work-family conflict, & Psychological
distress: A longitudinal view. Journal of Individual Differences, 26(3). 155-166.
Rothbard, N. P. (2001). Enriching or depleting? The dynamics of engagement in work and family roles. Admiistrative Science
Quarterly, 46, 655684.
Ruderman, M. N., Ohlott, P. J., Panzer, K. & King, S. N. (2002). Benefit of multiple roles for managerial women. Academy of
Management Journal, 45(2), 369-86.
Tennant, G. P., & Sperry, L. (2003). Work-family balance: Counseling strategies to optimize health. Family Journal-Counseling &
Therapy for Couples and Families, 11, 404-408.
Wadsworth, L. L., & Owens B. P. (2007) The effects of social support on work-family enhancement and work-family conflict in the
public sector. Public Administration Review, 67(1), 7587.
Wayne, J.H., Musisca, N., & Fleeson,W. (2004). Considering the role of personality in the work-family experience: Relationships of
the Big Five to work-family conflict and facilitation. Journal of Vocational Behavior, 64, 108130.
William, K. J., & Alliger, G. M. (1994). Role stressors, mood spillover, and perceptions of work-family conflict in employed
parents. Academy of Management Journal, 37, 837-868.