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Enterprise Integration Made Easy.

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ABOUT JITTERBIT:Most people know us at least for Data Loader

50,000Jitterbit Salesforce users

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But did you know…

• Jitterbit has 10+ years of experience• We’ve connected 1000+ endpoints• Automated 100K+ processes• Have connector apps for commons systems like • SAP, Oracle, Apttus, NetSuite & more

...and our customers do this with Harmony, our Integration Platform

500Mutual Salesforce & Jitterbit

Harmony customers

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70% of companies will "attempt" to go digital but only 30% will succeed“ ”Cisco CEO John Chambers – June 2015

52% of Fortune 500 firms are gone since 2000

Revenue opportunity from connected devices used by employees, partners, and customers in the next 15

years

$1.9 Trillion

Are you ready for the risk and reward of digital business?

2000 2015 2030

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In this new API economy, those without an API strategy will be left behind.

CustomersDeliver digital experiences

EmployeesIncrease your agility &

speed

PartnersOpen new revenue

channels

Departments

Developers

ISVs

Suppliers

B2B Apps

MobileDigital Assets

Connectivity is Transforming Digital Businesses

“ ”

Apps Internet of Things

Resellers

Providers

Jitterbit Harmony: The Leading Cloud Integration Platform

10,000+Public APIs

3,500+Cloud Services

100M+Customers, Partners, Suppliers

50B+Internet of Things

5B+Social/Mobile

Internal APIsEnterprise Apps Databases

Data Warehouses

SynchronizationProcess Integration

Real-time Connectivity

Connecting Digital Processes Across Every DepartmentMarketing

Campaigns executionEvents management

SegmentationCustomer dialogs

ForecastingPipeline visibility

Advanced analytics

HROnboarding

PayrollBenefits

Employee relationsEmployee portals

FinanceAccounts receivableAccounts payable

BudgetingInvoicingApprovals

Quarter end

OperationsRevenue management

ProcurementApprovals

ComplianceCommissions

Pricing & Inventory

SupplyTransportationWarehousing

LogisticsInvoicingSourcing

Procurement

SalesOrder management

Aggregated Forecast 360 Customer viewCredit checksERP Visibility

InventoryBilling & New accounts

SupportCase management

Returns managementUpsell/Cross-sell

ShippingCall Center Reporting

Operations Order Management

Field ServiceWork OrdersScheduling

Asset management Stock inventory

Time and expenseField operationsService orders

Omni ChanneleCommerce

Digital storefrontsOnline inventory

Online ordersShipping

B2B Order APIsEDI

550+ Apps

Reduced resources & costs Increased speed to market & revenues Boosted services & customer satisfaction

SOAP REST ODBC JDBC EDI LDAP

"Jitterbit is my silver bullet for any integration challenge that customers throw at me.”- Satish Paul, Platform Architect

JSON

The Result: Customer Success Across Every VerticalTransportation

& LogisticsBusiness &

Services EnergyHealthcare & Life Sciences

Consumer & Retail

Communication & Media

Financial ServicesTechnologyManufacturing

Use Cases of Common IntegrationsSystem of Engagement

Lead ManagementAccount PlanningPipeline ManagementForecastingProducts/Pricing

Case ManagementKnowledge BaseField Service

Partner MarketingCustomer EngagementProspect Marketing

Integrated QuotingDeal StructuringQuote GenerationProduct Configuration

Customer + Partner CommunityLead Management (Partners)CPQ CollaborationCase ManagementSelf ServiceCustomer CollaborationAccount HistoryMarketing Promotions

ERP

Systems of Record

+ Salesforce ConnectProducts

QuotesOrdersInvoicesBill To/Ship ToBOL/BOM

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Jitterbit Harmony IPaaS Product Demonstration

Odyssey Delivers Real-time Transportation Management.

Siloed and disparate back office systems of record.Manual transportation management processes.Lack of visibility to quoting, pricing and back office.Error prone processes and data duplication.

BeforeIntegration is now a platform differentiation.Odyssey owns easy implementation adhering to security policies.Seamless digital processes tie customer back office with WIN.Increased and up-to-the-second data accuracy.

After

Mophie Powers Digital Business with Real-time APIs

Fragmented manual processesSiloed and redundant dataIntegration relied on one-off applications and CSV files

BeforeCentralized automated operationsImproved response & delivery times for customersFlexible, agile development — ideal for int’l growthOperates with APIs used by all partners above

After

Warranties,Returns,Samples

Products,Inventory & Warehouse

Mgm’t

Website Orders

Shipping/Returns

Shipping/Returns

3rd Party Logistics

Post Office

Club Auto Drives Real-time Roadside Assistance with Harmony Live!

Siloed and disparate OEM systems of recordDisconnect between subscribers & regional suppliersLack of visibility to motorist/subscriber detailsManual, error prone processes

BeforeCall Center has 360-degree visibility of stranded motorists. Regional roadside assistance dispatched in real-time.Jitterbit APIs securely expose OEM and Supplier systems in minutes.Jitterpak templates offer reusability for new client & supplier apps

AfterAnalytics

Call CenterMobile

Roadside Assistance

Call Center

Mobile

Berklee Brings Harmony to Connected Student Management

Legacy Monolithic system did not support agile processesSiloed and redundant data locked in legacy apps and deptsNo centralized reporting and visibility across networkForced to create “copy” of data across multiple systems

BeforeConnected, best of breed services deliver modern student experienceCreate a true hub and spoke integration model across collegeOrchestration of customer interactions across all devicesCentralized control of data eases maintenance of data flows

AfterLegacy Enrollment

Learning Mgt System

Reporting