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    ITS, UC Irvine

    INDUSTRIES IN TRANSTION:FREIGHT TRANSPORTATION INTERMEDIARIES

    IN THE INFORMATION AGE

    Jiong Songand

    Amelia C. Regan

    Metrans 2nd Annual Transportation ConferenceFeb. 2, 2001

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    Outline

    Traditional Freight Transportation Intermediary

    Section IISection II

    Section IISection II Cu rrent State and Evol u tion of the Ind u stry

    Niche Markets -- Online Logistics Providers

    Research Needs / Opport u nities

    Predictions / C oncl u sions

    Section ISection I

    Section ISection I

    Section IIISection III

    Section IIISection III

    Section IVSection IV

    Section IVSection IV

    Section VSection V

    Section VSection V

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    Traditional Freight Transportation Intermediary

    Section II

    Section II Cu rrent State and Evol u tion of the Ind u stry

    Niche Market -- Online Logistics Providers

    Research Needs / Opport u nities

    Predictions / C oncl u sions

    Section I

    Section I

    Section III

    Section III

    Section IV

    Section IV

    Section V

    Section V

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    Third Party Logistics

    Third-party Logistics is simply the use of an outsidecompany to perform all or part of the firm s materialsmanagement and product distribution function.

    -- Simchi-Levi (2000)

    A relationship between a shipper and third party which,compared with the basic services, has more customizedofferings, encompasses a broad number of servicefunctions and is characterized by a long-term, moremutually beneficial relationship

    -- Murphy & Poist (1998)

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    Third Party Logistics

    In-house LogisticsDepartment

    Shipper

    Transportation

    IT support

    Warehousing

    Others

    In-house Operation

    Outsourced Operation

    3PL

    Shipper

    Shipper

    Shipper

    Transportation

    Warehousing

    IT support

    SCintegration

    Others

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    Characteristics of 3PL

    Perform outsourced logistics activities

    Process management / Multiple activitiesMore customized services

    Mutually beneficial and risk-sharing relationship

    Long-term commitments (1~ 3 years)

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    Why is it needed?

    Advantageso Cost reductiono Focus on core competencyo Improved efficiency, service and flexibilityo Industry-specific application

    build-to-order systems and e-merchants

    Disadvantageso Loss of controlo Impact on in-house workforce

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    Traditional Freight Transportation Intermediary

    Section IISection II Cu rrent State and Evol u tion of the Ind u stry

    Niche Markets -- Online Logistics Providers

    Research Needs / Opport u nities

    Predictions / C oncl u sions

    Section ISection I

    Section IIISection III

    Section IVSection IV

    Section VSection V

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    Current State-- Service Offerings

    Dedicated Contract Transportation /Transportation Procurement

    Inventory Management Logistics Management and ConsultingFreight Audit and Bill Payment Customs ServicesShipment Tracking and TracingReverse Logistics and Value-added Services

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    Current State-- Market Size

    34.2

    39.6

    46.0

    54.0

    1997 1998 1999 2000

    3 PL market is growing

    ( $ Billions )

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    Market Structure

    < $20 mi llio n

    $20 - 100 mi llio n

    > $ 100 mi llio n

    Ann ua lRe ven u e

    Orange Courier

    R egal Logistics

    Cass InformationSystem

    California Distribution

    Bax Global Logistics

    Menlo Logistics

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    Current use of 3PL by industry

    75.9

    71.1

    61.4

    56.2

    53.8

    82.2

    Percentage of 3PL u se in different ind u striesInd u stry

    C omp u ter

    C ons u mer

    Retail

    C hemical

    Medical

    Au to

    Source "What's ahead for 3PLs Modern Materials Handling, April, 2000

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    Current Industry Status

    No commonly accepted terminology

    Technologies increase visibility, efficiency and integration

    The service menu is rapidly changing

    New breed of companies are emerging

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    Traditional Freight Transportation Intermediary

    Section IISection II Cu rrent State and Evol u tion of the Ind u stry

    Niche Markets -- Online Logistics Providers

    Research Needs / Opport u nities

    Predictions / C oncl u sions

    Section ISection I

    Section IIISection III

    Section IVSection IV

    Section VSection V

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    Niche Markets Online Logistics Providers

    Online Freight MarketplacesSpot market

    Auction and RFQExchangeMeta-marketplaces

    Application Service Providers (ASPs)Purchasing Consolidation Market Infomediaries

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    The Freight Transportation Industry is IdeallySuited e-commerce

    High Fragmentation of Shippers and CarriersMany IntermediariesComplex Supply Chains

    High Search CostsSignificant Opportunities for Economies of Scale

    Several Models Emerging

    Online Logistics Providers-Opportunity

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    Spot market Auction and RFQExchangeMeta-marketplaces

    Application Service Providers (ASPs)Purchasing Consolidation market Infomediaries

    Niche Markets Online Service Providers

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    Spot market Auction and RFQExchangeMeta-marketplaces

    Application Service Providers (ASPs)Purchasing Consolidation market Infomediaries

    Niche Markets Online Service Providers

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    Spot market Auction and RFQExchangeMeta-marketplaces

    Application Service Providers (ASPs)Purchasing Consolidation market Infomediaries

    Niche Markets Online Service Providers

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    Spot market Auction and RFQExchangeMeta-marketplaces

    Application Service Providers (ASPs)Purchasing Consolidation market Infomediaries

    Niche Markets Online Service Providers

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    Spot market Auction and RFQExchangeMeta-marketplaces

    Application Service Providers (ASPs)Purchasing Consolidation market Infomediaries

    Niche Markets Online Service Providers

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    Spot market

    Auction and RFQExchange

    Application Service Providers (ASPs)

    Purchasing Consolidation market Infomediaries

    Niche Markets Online Service Providers

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    Spot market

    Auction and RFQExchange

    Application Service Providers (ASPs)

    Co-opsInfomediaries

    Niche Markets Online Service Providers

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    Traditional Freight Transportation Intermediary

    Section IISection II Cu rrent State and Evol u tion of the Ind u stry

    Niche Markets -- Online Logistics Providers

    Research Needs / Opport u nities

    Predictions / C oncl u sions

    Section ISection I

    Section IIISection III

    Section IVSection IV

    Section VSection V

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    Recent ResearchGeneral market examination

    o Lieb and Randal (1999)

    o Lieb and Peluso (2000a, 2000b)Contracts and relationships

    o Leahy, Murphy & Poist (1995)o Sankaran & Charman (2000)

    Decision-making processeso Menon, McGinnis & Ackerman (1998)o Lim (2000)

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    Behavioral ModelsCarrier and Shipper behavior models

    o Carrier selectiono Contract designo Contract negotiation

    3PL provider s behavioro Service offerings

    o Carrier selectiono Contract designo Contract negotiation

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    Online Freight MarketplacesIntegrated and Time Sensitive Optimization Problems

    o Dynamic and stochastic routing and scheduling systemso Dynamic inventory management systemso Combined inventory-routing modelso Real-time bidding and freight matching algorithmso Optimal pricing strategies for intermediaries and carrierso Optimal bidding strategies for shippers

    Simulation-based analysis of costs and benefits toshippers, carriers and 3PLs under competing businessmodels

    o Is it a zero sum game? Who wins? Who loses? How much?

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    Section IISection II Evol u tion and Cu rrent State of the Ind u stry

    Niche Markets -- Online Logistics Providers

    Research Needs / Opport u nities

    Predictions / C oncl u sions

    Section ISection I

    Section IIISection III

    Section IVSection IV

    Section VSection V

    Traditional Freight Transportation Intermediary

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    Predictions and ConclusionsThe total market for freight transportation intermediaries is stillgrowing with the boom of e-commerce;The conventional 3PLs will not fade, but will face with the competitionfrom the online logistics providers;The companies have to combine the logistics expertise with advancedtechnology to evolve;Strategic alliance and merge/acquisition will be important to obtaincomprehensive and intergrated supply chain solution capability;Small carriers and niche carriers will benefit from increased access toshippers and reduced search costsMedium sized and Large carriers may resist and try to continuebusiness as usual or simply become e-commerce enabled using current business modelsThe 120+ on-line freight marketplaces will be reduced to less than 10leaders and a few successful niche players in near future.

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    Predictions and ConclusionsThe freight transportation industry has historically been slow tochangePersonal relationships will continue to be important despite a

    growing acceptance of web based interactionsThe potential benefits of IT are hugeMajor industry changes will come the question is how soon

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    End