Jim Grace Presents "Travel in the Aftermath of a Hurricane"
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Transcript of Jim Grace Presents "Travel in the Aftermath of a Hurricane"
Hint: Plan on multiple days of disruption.
@JimGrace3JimGrace.com
Travel in the aftermath of a hurricane
Jim Grace Presents:
@JimGrace3JimGrace.com
While time has past, storms similar to Hurricane Sandy and the constant threat of
active hurricane seasons continue to impact and challenge the travel industry.
With thousands of flights cancelled a year and the threat of airports and train stations closing
before, during, and after a storm, there is always potential for disruption that will last
for many days.
I’d like to share with you steps you can take to continue your travels in the aftermath of
a named storm.
Travel in the aftermath of a hurricane
@JimGrace3JimGrace.com
If your flight has already been cancelled or significantly delayed
Step 1: Call your travel insurance provider’s emergency assistance number.
This number can be found on your policy.
Depending on your coverage purchase, you may be able to receive assistance with re-
booking and finding lodging, if needed. At the very least, you’ll be able to confirm whether
your policy covers incidental expenses like food while you’re waiting, and what kind of
documentation you may need to provide to file a successful claim.
@JimGrace3JimGrace.com
Step 2: Call your airline and travel suppliers you’ve booked with for your trip.
In most circumstances, this wouldn’t be a recommended course of action. However, in cases
as severe as Hurricane Sandy, many airlines and travel suppliers make special
arrangements to assist passengers and clients. Be aware if this is the case with your
named storm.
Your contacts may be able to provide you with valuable information and support in re-
arranging your travel plans, as well as give you some insight into whether or not your
particular airline/supplier has decided to provide refunds of any kind for disruptions
caused by your named storm.
If your flight has already been cancelled or significantly delayed
@JimGrace3JimGrace.com
Step 3: If you’ve determined that you are ready to file a claim with your travel
insurance company, call or email the claims department at the company directly to set the
process in motion.
The contact information should be listed on your travel insurance policy, but if you’ve
purchased from a company whose products are offered through sites similar and including
InsureMyTrip, you can also access the information for contacting claims assistance on most of
their websites.
If your flight has already been cancelled or significantly delayed
@JimGrace3JimGrace.com
If you are planning to travel within a week after the storm
Step 1: We recommend staying in contact with airlines and travel suppliers first.
While their phone lines may be quite busy for a few days, it’s important that you have a sense
of how your specific carrier(s) may be faring and what their plans are to get things back on
track. If your trip is still several days away, it may be a good idea to follow your airline
on social media, either through Twitter or Facebook, so that you can receive continual
updates without having to wait on hold.
@JimGrace3JimGrace.com
Step 2: Review your travel insurance policy.
Make sure you understand what benefits are offered for travel delays and cancellations, as
well as other hurricane-specific coverage.
Whether or not flights are actually able to depart and arrive by the time you’re scheduled to
travel is one thing, but whether you can actually go through with your trip if your home or the
lodgings you’ve secured have been significantly damaged is another.
If you ever have questions about your benefits, my company can review your policy with
you, even if you’re not an InsureMyTrip customer. Our licensed travel insurance experts can
be reached at 800-487-4722 during normal hours of operation.
If you are planning to travel within a week after the storm
@JimGrace3JimGrace.com
Step 3: When in doubt, call your travel insurance company directly.
Call your travel insurance company directly to inquire about assistance services
and filing claims. The contact information for your specific provider can be found on your
policy.
If you are planning to travel within a week after the storm
Asking questions and understating your options are important.
I can help, and know dozens of other trusted and experienced resources available
to consumers. Reach out to me on twitter, follow my blog, and most importantly,
know what you are purchasing.
@JimGrace3JimGrace.com
Travel in the aftermath of a hurricane