Jessica A. Hines 259 Wilson Street

San Francisco, CA 94112 (916) 236-8526

jhinessf08@gmail.com

EDUCATION

San Francisco State University, San Francisco, CABachelor of Science, Business Management (Anticipated May 2016)

Cumulative GPA: 3.19

Relative Coursework: Introduction to Information Systems, Information Systems for Management, Introduction to Managerial Accounting, Business Communication for Professionals

Laguna Creek High School, Elk Grove, CA August 2007 - June 2011

High School Diploma Cumulative GPA : 3.37

EMPLOYMENT

Citibank, San Francisco, CA July 2014 - PresentBank Teller

Effectively manages cash drawer, maintains record of transactions and accurately reconciles drawer balance daily; successfully identifies referral opportunities for new products and services based on the customer's needs and financial goals; Responsible for adhering to operational controls, including Legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets.

Olive Garden, Stone Mall, San Francisco, CA August 2011 June 2014Hostess

Greet guest in a positive and friendly manner. Responsible for efficiently seating small and large parties in a timely manner. Maintain cleanliness of tables and restaurant.

To Go Specialist

Responsible for taking orders To-Go via phone or in person, working directly with the line cooks, and accurately packing orders in a fast and orderly manner. Responsible for maintaining an accurate cash register during shift and at close of business conducts cash register count down

Server

Responsible for creating a genuine dining experience for guest. Takes guest orders and request with knowledge of all food items on the menu. Ensures food is correct, cooked properly, and ready to serve.

African American Art and Culture ComplexMay 2013 - Present (AAACC), San Francisco, CAIntern

Provides administrative support for four staff members at the AAACC, which is a non-profit organization that empowers the community through art, cultural expression, and education. Assist the visual arts coordinator in planning, coordinating and executing art shows and exhibition events. Maintains the organizations social media networks.

VOLUNTEER EXPERIENCE

Alpha Kappa Alpha Sorority Incorporated April 2014 - Present

San Francisco State University

Treasurer

Advise and mentor female underclassmen on leadership, scholarship opportunities, and services. Plan, organize, and execute school events and programs focus on health, family, education, human rights and parity issues. Maintain the budget using excel and Book keeping.