Jennifer Weller Little7204 E. Grand River Avenue, Lot 165

Portland, MI 48875(517) 526-3874

jenlittle72@hotmail.com

Professional Objective:Experienced and Responsible Medical Office Professional seeking Office Manager position with Grandhaven Living Center where friendly interpersonal skills, attention to detail, and team leadership skills will contribute to an effective, orderly, and care-focused office

Highlights of Qualifications: 18+ Years Medical Office Experience: Have taken a large role in growth of practice Computer Programs: MS Word/Excel/PowerPoint, ClinicPro, Genius and others Computer Skills: Keyboarding, data entry, networking Medical Billing: Familiar with paper and electronic billing systems Telephone Skills: Operate multi-line phones, intercoms; collections, insurance, referrals, etc. Customer Relations: Make connections with patients in a manner that creates success Interpersonal Skills: Listen attentively, seek understanding, and respond appropriately Professional: Prompt, Reliable, Responsible Team Oriented: Work well with other staff; able to lead and take initiative when needed

Professional Experience:Billing Coordinator 12/01 to CurrentWillemin Chiropractic Portland, MI

Front Desk Duties: Check in/out, scheduling follow-up appointments, collection of patient pay amounts Billing: Patient Statements and Collections; Insurance Billing and Payment Posting Verification of Insurance Benefits: on-line and over the phone Ordering of all supplies, nutritional supplements for the office Perform Spinal X-rays, Process Spinal X-rays, Schedule MRIs as ordered by Doctor

Billing Coordinator 02/08 to 02/09Okemos Chiropractic Health Clinic Okemos, MI

Insurance Billing: electronic and HCFA form billing Posting of insurance and patient payments. Verification of Insurance benefits: on-line and over the phone

Education & Notes: Graduated with honors from Portland High School Semi-annual billing and coding seminars for Chiropractors Fall 2008 – Medical Terminology Course at LCC Valid Michigan Driver’s License and Reliable Vehicle Proven Professional Skills Continuing education at Davenport University – Fall 2011

*** References Available Upon Request ***