Jennifer Weller Little 7204 E. Grand River Avenue, Lot 165

Portland, MI 48875

(517) 526-3874

jenlittle72@hotmail.com

Professional Objective:

Experienced and Responsible Medical Office Professional seeking Office Manager position with

Grandhaven Living Center where friendly interpersonal skills, attention to detail, and team

leadership skills will contribute to an effective, orderly, and care-focused office

Highlights of Qualifications:

18+ Years Medical Office Experience: Have taken a large role in growth of practice

Computer Programs: MS Word/Excel/PowerPoint, ClinicPro, Genius and others

Computer Skills: Keyboarding, data entry, networking

Medical Billing: Familiar with paper and electronic billing systems

Telephone Skills: Operate multi-line phones, intercoms; collections, insurance, referrals, etc.

Customer Relations: Make connections with patients in a manner that creates success

Interpersonal Skills: Listen attentively, seek understanding, and respond appropriately

Professional: Prompt, Reliable, Responsible

Team Oriented: Work well with other staff; able to lead and take initiative when needed

Professional Experience: Billing Coordinator 12/01 to Current

Willemin Chiropractic Portland, MI Front Desk Duties: Check in/out, scheduling follow-up appointments, collection of patient pay amounts

Billing: Patient Statements and Collections; Insurance Billing and Payment Posting Verification of Insurance Benefits: on-line and over the phone Ordering of all supplies, nutritional supplements for the office Perform Spinal X-rays, Process Spinal X-rays, Schedule MRIs as ordered by Doctor

Billing Coordinator 02/08 to 02/09

Okemos Chiropractic Health Clinic Okemos, MI Insurance Billing: electronic and HCFA form billing

Posting of insurance and patient payments.

Verification of Insurance benefits: on-line and over the phone

Education & Notes:

Graduated with honors from Portland High School

Semi-annual billing and coding seminars for Chiropractors

Fall 2008 – Medical Terminology Course at LCC

Valid Michigan Driver’s License and Reliable Vehicle

Proven Professional Skills

Continuing education at Davenport University – Fall 2011

*** References Available Upon Request ***