ABOUT MEhttp://jenniferstokes79.wixsite.com/aboutme

SUMMARYAdministrative Assistant with executive-level office management skills, as well as strength inplanning and problem-solving. Readily adapts to change and exceeds expectations in quality.Seven years experience in health care management assisting multiple Area Directors, AssistantDirectors, and Physicians.

HIGHLIGHTSInitiative and Problem Solving AbilitiesExcellent CommunicatorCan anticipate needsMultitasking Skills

Interpersonal SkillsPrioritizing SkillsDependableTechnical SkillsOrganizational Skills

EXPERIENCEDepartment SecretaryVallejo, CAKaiser Permanente/ Jun 2009 to CurrentTechnical Skills: Microsoft Office 365, Adobe, MS Access, One Drive, Outlook, Skype for Business,National Video Conference, Sharepoint, PS3 MySchedule, VB.net, SWN, WebexKP Specific: TIME, MyHR, MyOrg, HR Tracs, One Link, Amcom/Intelliweb, Lotus Notes Projects and Management

Directly supervise the Summer Youth Intern Program annually. Create projects andtimelines for interns. Evaluate their work. Mentor interns by creating a learningenvironment for them. By teaching them basic work skills they learn how to buildconfidence, and how to work independently or with a team. The program also allowsthem to shadow in the department to familiarize their self with healthcare careers. Successfully collaborated with management and physicians to create a new dosimetermonitoring program by changing unnecessary badge monitoring to low level exposurestaff from monthly to quarterly. Reducing total cost of dosimeter program by 60%,and helps to more accurately monitor staff and physician radiation levels.Created a streamlined, one day, all-inclusive orientation for new hire staff and transfers.Reduces the time management spends with new hires onboarding them, and givingmore time to new hires on the floor. 

Daily ActivitiesSchedule and maintain calendars for Physician Chief, Director, and multiple AssistantDirectors daily.HR Liaison: Resolves issues, payroll, orients new hires, point of contact for all new hires,onboarding, training, helps develop competencies.Collaborate with other administrative team members, management, physicians, humanresources, and other departments. 

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SJennifer

Stokes(707) 208-2297

jennifer.stokes@hotmai

l.com

720 Bay Street

Suisun City, CA, 94585

   Manage physicians daily on-call scheduleAssist with staff schedules & physician schedules.Meeting coordination including: facilitating; presentations; video conferences; webex;inside/outside facility logistics; catering for meetings or events; meet and greet withvendors, candidates or guests; provide logistical support for meetings and events;minutes and follow ups.Coordinate department functions on and offsite, including creating budgets andmanaging volunteers.Create and maintain computer and paper-based filing, organize systems for records,reports and documents, maintains HR employee files.Strong familiarity with maintaining compliance requirements for staff and management.Payroll; expense reports; reconciling orders; works with finance to ensure invoices arepaidAct as a liaison to management and staff. Mentor and train new hires from supervisors to staff to volunteers.

Store keeper IIVallejo , CAKaiser Permanente/ May 2001 to Jun 2009

Trained new employees on company customer service policies and service levelstandards.Maintained accurate stock records and schedules.Recommended and helped customers select merchandise based on their needs.Exchanged returned merchandise for customers quickly and efficiently.Exercises sound judgment in issuing credits and making exceptions to customer policiesto maintain high levels of customer satisfaction.

EDUCATIONCommunications and Digital DesignSolano Community CollegeFairfield, CACommunications major hoping to transfer to CSUS and graduate in 2019 with a Bachelor of Arts inDigital Media Design.

KP Learn CertificatesMastering ConflictMicrosoft Office: Project ManagementSkillsoft: Using Strategic Thinking SkillsSkillsoft: 5Ps of Project Management